Care Navigator - Administrator
Care Navigator - Administrator
Sue Ryder Berkshire West, Theale RG7 4AB
22.5 hours per week - on a 3 weeks rolling rota
*Variable shifts Monday – Sunday, mostly 12pm-8pm, with some availability 9am-5pm & 8am-4pm*
£12.23 - £13.05 per hour, DOE (plus enhancements for weekends 30% and competitive benefits)
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
About us
More people than ever want to be cared for at home — surrounded by comfort, dignity, and the people they love.
And thanks to our new long-term partnership with NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board (ICB), Sue Ryder is proud to help more people achieve this choice.
About the job
The Care Navigator is the first point of contact for patients, families and healthcare professionals contacting our services. The purpose of the role is to facilitate the people’s access to our services, directing them to the right person first time and ensuring that interactions are appropriately recorded. The Care Navigator plays a vital role in our compassionate, person-centred palliative care service.
About you
Our ideal candidates will be compassionate and organised communicators who thrive in a busy environment. With strong admin and IT skills, you can handle calls with empathy, keep accurate records, and manage competing priorities with ease. You’re discreet, inclusive, and flexible, working well both independently and as part of a team. Above all, you share our values – supportive, connected, and impactful – and are motivated to make a real difference to the people we care for.
Minimum Essential criteria:
· Educated to GCSE standard (or equivalent) in English and Maths
· Experience providing administrative support and using common IT applications (e.g., Microsoft Office, email, data entry).
· Clear, respectful, and empathetic communication in writing and over the phone, with strong customer service skills.
· Ability to prioritise workload, meet deadlines, and work both independently and collaboratively.
· Understanding of confidentiality, commitment to equity, and awareness of reasonable adjustments
Desirable criteria:
· Previous experience in a healthcare, social care, or patient-facing setting.
· Familiarity with NHS services, referral pathways, or local healthcare provision.
· Experience using patient record systems, databases, or call-handling software.
· Willingness to support audits, evaluation, and continuous improvement.
Benefits
· Enhanced pay for unsociable hours
· Company pension scheme
· 27 days holiday – rising to 33 with length of service plus bank holidays
· NHS annual leave honoured (terms and conditions apply)
· Enhanced maternity and paternity pay
· Enhanced sick pay
· Healthcare Cash plan, to claim back costs of routine healthcare
· Death in Service benefit
· Staff discount of 10% on new goods online at shop.sueryder.org
· Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website:
www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and car...
Job Introduction
Bradford Children and Families Trust are looking for Experienced, Innovative and Dedicated Practice Supervisors to drive our services forward and to ensure that our promise to improve the lives of Children and Young People in Bradford becomes a reality.
You will have a passion and drive to ensure children are at the heart of all we do. You will practice within a relational and restorative culture of continuous learning and reflective practice that inspires staff to give their best in their roles.
If you’re up for the Challenge and want to help us achieve our vision, then we’d love to hear from you!
We are recruiting in the following Services/Localities:
- Bradford East - currently based at Sir Henry Mitchell House
- Bradford South – currently based at Sir Henry Mitchell House
- Keighley and Shipley – based in Keighley Townhall.
About Us
Bradford Children and Families Trust was established in April 2023 to bring a step change in the quality and delivery of Children’s Services across our district.
Our purpose is clear - to ensure that our promise to improve the lives of children and young people in Bradford becomes a reality. It’s a tough ask. It requires dedication, determination, and resilience – but under our Chief Executive, Senior Leadership team and an unswerving drive to deliver the best outcomes, we are confident that we will achieve our ambition. Our Ofsted monitoring visits over the past 18 months, evidence that we are on the right trajectory and that significant improvements have been made and are being embedded. This means that the children and families we come in to contact with are having a better experience with the right support being offered at the right time. We are not sitting on our laurels and know that there is still a lot of work to do but there is a solid commitment to getting this right.
Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography. We cannot do this alone and have strong, collaborative working relationships with our partners. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive. Our workforce is unwavering in their pursuit to give the best possible services to those who need support.
We have invested in our services to ensure that we are the best we can be. We have and continue to invest in our Early Help services so that we are reaching as many people as possible who need support to prevent things escalating into statutory services; this includes the development of a Family Help Team who offer intensive support to families.
Families are the experts in their own lives and we need to listen to what they have to say; to that end, we have also invested in our voice and participation service to support children and families to have a voice in what happens next and our aspiration is that all our development is co-produced with those who need our support in their lives.
We are striving to ensure that we are a restorative and relational organisation and have been working with Leeds Relational Practice Centre for over 12 months, they will continue to work with us for the next 12 months, working with our leaders, managers and workforce so that we all have a shared understanding of what this means for children and families. We have invested in conferences and workshops led by Mark Finnis who is a renowned expert in this field.
Our ASYE academy is well established, and we have a high number of applicants who want to have the dedicated support the academy offers during the full 1 months of the ASYE programme; those who have gone through the academy have felt supported through dedicated practice educators, the learning and development offer and the experience of those delivering. We are committed to the ongoing development of all our workforce.
About the Role
You’ll know how to keep everyone in your team energised and focused on doing the right thing for the children of Bradford.
Managing a team of professional Social Workers and Community Resource Workers, you’ll help us achieve our aim of delivering outcomes for the children, young people, and families of Bradford. It’s about showing strong leadership, driving continuous improvement, and putting the needs of children first, always.
Here in Bradford, we lead from the front, and we know our most valuable resource is our staff, helping us to meet the needs of our communities. We have built a strong culture of listening to our staff and involving them to ensure every ch...
JOBS
Home-Start Kirklees
Dad Matters Co-ordinator
- Full time
- Temporary
Home-Start is a voluntary organisation committed to promoting the welfare of families through recruiting and training volunteers to provide family support. Our vision is that families will be safe, healthy and resilient and that children will have the best start in life.
We are currently recruiting for:
Dad Matters Co-ordinator (Fixed Term Contract of Employment to December 2027).
Location: Base is Huddersfield Town Centre Office (parking available). Outreach work across Kirklees required.
Salary: NJC Scale SCP 14-21 (£29,540 - £33,143 pro rata). Starting salary SCP 14, increasing to SCP 15 after a successful probationary period.
Hours: 37 hours per week
Job Type: This is a pivotal and unique role that supports the deliver of the Dad Matters programme in Kirklees, working in partnership with health partners in community outreach locations including clinical environments. The Dad Matters Co-ordinator will deliver a range of universal and targeted interventions aimed at male parents in the first 1001 days. They will support dads and other male carers with attachment and bonding, mental health and access to services.
We would particularly welcome applications from men who have parenting experience
Essential requirements include:
- Good interpersonal, motivational and communication skills
- Build on the Home-Start foundation of peer support by engaging and supporting dads in one-to-one and group situations
- Ensure that parent – infant relationships are a thread through every relationship and conversation with dads
- Raise awareness of the risks of poor mental health for fathers and their families during the perinatal period and awareness of the impact on fathers of caring for a partner affected by perinatal mental health issues
- Develop close links with health partners and voluntary agencies in Kirklees
- Understand confidentiality and professionalism in the workplace
Home-Start Kirklees is committed to a policy of equality and diversity which respects the identity, rights and value of all individuals. We are also committed to safeguarding and promoting the welfare of children and young people and all staff working with these groups are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of children and/or young people in accordance with agreed procedures. If your own conduct in relation to the safeguarding of children or young people gives cause for concern, Home-Start Kirklees child protection procedures will be followed, alongside implementation of the charity’s disciplinary procedure.
Visit our website for further details on: https://homestart-kirklees.org.uk/jobs/
For an application pack, please contact us on 01484 421925 or email us at info@homestart-kirklees.org.uk
The closing date for applications is 4pm on Monday 26 th January 2026
Interviews for this post will be held on Tuesday 3 rd February 2026
Please do not send CVs.
Any offer of employment will be subject to a satisfactory DBS check at enhanced level and barring service check and the receipt of appropriate references.
Anywhere in Kirklees
Information available on request
Search & ApplyJob description
Job description
Mental Health Support Worker (3463)
We have an exciting opportunity for a Mental Health Support Worker to join our dedicated team in Neath Port Talbot. In this role, you will support people to build relationships, try new things, and feel part of their community – so that they can live good lives.
This role is a permanent position. We currently have full time and part time contracts available.
About Mirus
For 40 years, we have provided support so people can do the things they love, achieve their goals, and live good lives - always with voice, choice, and control.
We support people with learning disabilities, mental ill-health, and autistic people. Our services are shaped by the people who use them – we listen to and value each person's unique voice and experiences, creating an environment where everyone feels heard and understood.
We know that people have better lives when they feel part of their community – and the community benefits too! That's why we work with others to build networks that encourage people to explore opportunities, discover new interests, develop relationships, and enhance their independence.
Everything we do is guided by our values: Together, Respectful, Responsible, Empowering, and Courageous.
What You'll Do
As a Support Worker, you will:
- Support people to do the things they enjoy, try new experiences, and live good lives.
- Assist with household tasks, shopping, meal preparation, personal care, and maintaining routines.
- Encourage and support people to strengthen relationships with family, friends, and their community.
- Work alongside professionals such as social workers, nurses, and occupational therapists to ensure people receive the best support.
- Listen to the people you support and support them to make choices about their lives.
Why Join Us?
We value our staff and offer:
- A fully funded and supported QCF Level 2 Health and Social Care qualification (if not already achieved).
- Paid work-related travel at 45p per mile between services.
- Extra pay for sleep-in and wake-in shifts – one of the highest rates in Wales.
- A full training programme with opportunities for development and career progression.
- 24 days' annual leave, plus bank holidays (increasing after 5 years' service).
- A Cycle to Work Scheme.
- A Wellbeing Hub to support your health and wellbeing.
- Registration with Social Care Wales and DBS check paid for by Mirus.
- A £300 employee referral scheme when you recommend someone to join us.
If you want to make a difference and help people live good lives, we'd love to hear from you. Apply now!
- Vacancy Type:Permanent
- Location:Port Talbot
- Postcode:SA13 2NF
- Full-time / Part-time:Full-time
- Salary:£26,770.77
- Closing Date:28 February 2026
Search & ApplyJob description
Job description
Mental Health Support Worker (3468)
We have an exciting opportunity for a Female Mental Health Support Worker to join our dedicated team in Neath. In this role, you will support people to build relationships, try new things, and feel part of their community – so that they can live good lives.
This role is a permanent part time position. We currently have a 20 hour contract available, with options for overtime in our other services. The salary for this role is: £13,728 (FTE £26,770).
About Mirus
For 40 years, we have provided support so people can do the things they love, achieve their goals, and live good lives - always with voice, choice, and control.
We support people with learning disabilities, mental ill-health, and autistic people. Our services are shaped by the people who use them – we listen to and value each person's unique voice and experiences, creating an environment where everyone feels heard and understood.
We know that people have better lives when they feel part of their community – and the community benefits too! That's why we work with others to build networks that encourage people to explore opportunities, discover new interests, develop relationships, and enhance their independence.
Everything we do is guided by our values: Together, Respectful, Responsible, Empowering, and Courageous.
What You'll Do
As a Support Worker, you will:
- Support people to do the things they enjoy, try new experiences, and live good lives.
- Assist with household tasks, shopping, meal preparation, personal care, and maintaining routines.
- Encourage and support people to strengthen relationships with family, friends, and their community.
- Work alongside professionals such as social workers, nurses, and occupational therapists to ensure people receive the best support.
- Listen to the people you support and support them to make choices about their lives.
Why Join Us?
We value our staff and offer:
- A fully funded and supported QCF Level 2 Health and Social Care qualification (if not already achieved).
- Paid work-related travel at 45p per mile between services.
- Extra pay for sleep-in and wake-in shifts – one of the highest rates in Wales.
- A full training programme with opportunities for development and career progression.
- 24 days' annual leave, plus bank holidays (increasing after 5 years' service).
- A Cycle to Work Scheme.
- A Wellbeing Hub to support your health and wellbeing.
- Registration with Social Care Wales and DBS check paid for by Mirus.
- A £300 employee referral scheme when you recommend someone to join us.
If you want to make a difference and help people live good lives, we'd love to hear from you. Apply now!
- Vacancy Type:Permanent
- Location:Neath
- Postcode:SA10 7DW
- Full-time / Part-time:Part-time
- Salary:£26,770.77
- Closing Date:28 February 2026
Mental Health Support Worker
Mental Health Support Worker
📍 Location: South Shields, NE33 2QU
🕒 Hours: 18 per week
💷 £12.21 per hour
Make a Real Difference in Mental Health Support
Are you passionate about supporting people with mental health challenges and learning disabilities? Do you have the resilience, empathy, and non-judgmental approach needed to help people live fulfilling lives? If so, we’d love to hear from you!
We’re seeking a experienced Relief Mental Health Support Worker to join our team in South Shields, where you will play a key role in providing compassionate support. This role offers the opportunity to work with a dynamic, dedicated team, offering flexibility while making a significant impact on peoples lives.
Working in this role you would need to be resilient, have an open mind, and have a non-judgmental approach, so this would appeal to people who share a real interest in Mental Health
The Role
Providing support to a gentleman within his own home, duties will include
-
Tending to all aspects of daily living, including personal care
-
Domestic Household Support (cooking, cleaning, and maintaining the home)
-
Support with budgeting and finances
-
Social Support, helping to engage in community and social activities
-
Family Support, assisting families in maintaining relationships
-
Medication Support
-
Liaison with Health Professionals and Social Care Professionals to ensure holistic care
-
In-house and out-of-house activities, including assisting with outings and interes
Relief hours available - Various shift patterns including days, evenings, nights, weekends and sleep overs.
Day shift 8am - 9pm
What We’re Looking For
We are looking for individuals who are not only experienced but also share a genuine interest in mental health and learning disabilities. Ideal candidates will demonstrate:
✅ A resilient and open-minded approach to supporting others
✅ Strong communication skills with a non-judgmental attitude
✅ Ability to assist with a variety of tasks, including personal care, domestic services, and community support
✅ A passion for empowering people we support to live independently and achieve their goals
✅ Ability to work independently and as part of a team to provide high-quality care
The post is subject to an enhanced DBS check
Why Work With Us?
At Real Life Options, we believe in treating our staff with the same respect, care, and consideration that we show to the people we support. We offer a wide range of benefits including:
🌟 Flexible hours to fit your personal schedule
🌟 28 days paid holiday (pro-rata)
🌟 Accredited training to help you develop your skills and career
🌟 Employer contributory pension scheme
🌟 Health Cash Plan (covering dental, optical, physio & more)
🌟 £10,000 Life Assurance cover
🌟 Employee Assistance Programme (including 24/7 support)
🌟 Cycle to Work Scheme
🌟 Discounted shopping & leisure activities via Reward Gateway
🌟 Regular staff recognition and refer-a-friend bonus
Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.
If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know
Our Values
We are driven by our core values:
Respect – Honesty – Responsibility – Excellence
If you share these values and want to help us make a real difference in the lives of the people we support, apply today!
Ready to Make a Difference?
If you’re ready to take on a fulfilling, flexible role that makes a real impact, we want to hear from you. Apply today and help us deliver high-quality, person-centred care!
📧 Please ensure you check your email regularly (including junk/spam folders) for updates on your application.
Information
- Refer...
Independent Support Service: Mental Health Support Worker (Bank)
JOB DESCRIPTION
Key Notes
Responsible to: DFMH ISS Support Services Coordinator.
Location:
DFMH office base in Buxton
(This position will be Buxton Office based but will require travel throughout the High Peak
and certain area’s within The Derbyshire Dale’s).
Salary/Pension:
In accordance with the pay structure; currently £12.21 - £12.46
per hour (plus 3% pension contribution).
Hours:
Travel:
Note:
JOB PURPOSE
Zero hours contract. Working hours to be between 8am and
6pm Monday to Friday.
A valid full UK car driving licence, business car insurance and
access to a car for work purposes. A business mileage rate of
45p per mile will be paid.
This post is subject to an enhanced DBS criminal records
check. You will be required to produce necessary
identification documents to comply with the Home Office
rules preventing illegal working.
To improve the lives of people with mental illness, and their carers’, through one-to-one
support, group setting support, and the agreement and implementation of a support plan.
JOB DESCRIPTION
The support worker will support people in the community, with the objective of assisting
individuals’ recovery and promoting independence.
Tasks will vary from person to person but the work will always be based on a support or
recovery plan. The plan is the focus for an individual pathway to recovery, defined by the
service user, which addresses their identified personal, social, occupational, educational
unmet needs and aspirations.
To liaise and establish constructive relationships with service users, Mental Health Resource
teams, Community Mental Health Services, through DFMH activities and other agencies
involved in supporting clients.
Working days are Monday to Friday.
V1 29-09-20
SPECIFIC DUTIES/RESPONSIBILITIES OF THE POST
• To provide one-to-one support appropriate to the service’s aims and support clients in
actioning their goals
• To deliver group support or activity sessions if required
• To alert statutory services where the need arises (ie safeguarding/ client risk) and to
liaise with statutory and voluntary agencies
• To complete and maintain client records, timesheets and other records in accordance
with DFMH policy
• To support relatives/carers when needed and signpost them on to appropriate services
• To help people to be heard by statutory agencies and in the self-help groups (if
required)
• To develop and deliver meaningful structured activities within the service that promote
user independence
• To support service users to identify vocational goals and training opportunities and to
seek out work opportunities to meet individual service users’ needs
• To liaise with local community mental health teams and other bodies within the
community and to build good communication networks with people who use the
Federation, carers, families and all agencies associated with the service
• To help in raising a positive image of people with mental health related issues
• Work as part of a team and attend and contribute to the team meetings and work
within the agreements made
• To participate in training and development opportunities
GENERAL DUTIES
Delivering Equality
• Promote the rights and needs of service users within the community
• Support the involvement of service users in all aspects of the DFMH’s work
• Foster the equality, diversity and rights of others by ensuring people are respected and
valued as individuals
Delivering Quality
• Have due regard for health and safety and security in the workplace and contribute to
raising awareness
• Fully implement and adhere to the DFMH’s policies and procedures
• Respect that the DFMH is a charity and be aware of financial constraints
Team Work
• Work as a team, no one works in isolation
• Respect all individuals involved with the DFMH, and their right to have a view and an
opinion
• Respect all volunteers as valuable members of the DFMH
• Contribute to the effectiveness and development of the team
• Develop one’s own knowledge and practice
• Promote effective communication and relationships
Information
• To act in accordance with the provisions of the Data Protection Act 1998
• Contribute to the information needs of the DFMH by accurate record keeping and
reporting
• To promote the activities of the DFMH and encourage individuals to find out about and
use the DFMH’s services and facilities
Delivering a service
• Contribute to the protection of individuals from the risk of abuse
• Represent individuals and families when they are not able to do so themselves
• Arrange service users entry to, and moving on from, the DFMH’s services and assist
individuals to move from a supportive to a more independent living environment
• In the interests of preventing distress and preserving dignity, the role may in
exceptional circumstance...Careers at Response
Do you have the desire to empower and promote independence and an interest in mental health?
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
Do you have the desire to empower and promote independence and an interest in mental health?
Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experiences)
Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.
Service – Rowan House & Morrell Crescent, Littlemore, Oxford
What You’ll Be Doing:
Response is looking for enthusiastic, caring people to join their dedicated teams at Rowan House and Morrell Crescent. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Morrell Crescent is home to 37 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.
As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.
Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills.
Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.
Overall job responsibility: Further detail can be viewed in the Job Description.
Some of the core duties include:
- Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
- Foster a supportive and empowering environment that promotes residents' independence.
- Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
- Support clients to attend appointments where required.
- Ensure daily paperwork is completed.
- Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
- Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration.
- Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.
The Successful Applicant:
Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.
Essential criteria:
- GCSE’s in English and Maths (or equivalent)
- A commitment to undertake continual personal development including completing the Care Certificate
- IT literate with experience using MS Office packages.
- Good communication skills, written, verbal and listening.
- Ability to provide non-judgemental, emotional and practical support to residents.
- A genuine interest in mental health and well-being with a commitment to delivering Response's mission.
- Demonstrates high levels of personal and professional integrity working to Response’s vision, m...
Job Application Form
Mental Health Support Worker - Colchester and Tendring, Colchester and Clacton, £24,570.00
Employment Type
Full Time, Part Time, Permanent, Full & Part Time
Application Start Date
14-01-2026
Application End Date
01-02-2026
Location
Colchester and Clacton
State/County
East of England
Zip Code
CO1 1JH
Country
United Kingdom
Work Style
On-site
Industry
Non-profit charitable organisations
Category
Healthcare
Position
Mental health
Experience
2+ Years experience
Education
NVQ level 3 or demonstrable experience at that level
Description
Shifts available on a 2 week rolling rota: 10:00-18:00; and/or 18:00-23:00 (including weekends and bank holidays)
Base: Colchester and Clacton
Contract: Permanent
FTE Salary: £24,570 per year, pro rata (£12.60 per hour)
Do you have experience of supporting people in mental health crisis? Are you able to work effectively with people experiencing distress? Are you looking to build on your knowledge and experience, and further your career within the mental health sector?
We're looking for experienced, empathetic and resilient people to join us in our purpose of offering hope and support for good mental health so that no one feels alone.
Our North East Essex Sanctuary is a service that provides support to those who are at risk of experiencing ill mental health or are feeling overwhelmed between 10am and 11pm, 365 days per year. As a mental health support worker, you will assess, monitor and support individuals on a one to one basis and via group work. You will proactively work in partnership with a variety of our teams and wider organisations within the locality whilst supporting service users to reach their goals.
You will be part of an experienced team who provide emotional support, face to face, online or via telephone and group work, through active listening, de-escalation and distraction techniques, to prevent admission into emergency departments.
Support workers will work either early (10:00-18:00) or late (18:00-23:00) shifts, which will include weekends and all bank holidays as our services runs 365 days a year to ensure we provide the support our service users need. This role is based across both sites - Colchester and Clacton, and you would need to be able to work in both locations.
We offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees. This includes: 36 days holiday including 8 bank holidays (pro rata for part time); holiday purchase scheme; competitive pension; recruitment referral bonus, training and development, opportunity for flexible working; annual wellbeing day; expert support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme.
We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.
Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.
Job Application Form
Mental Health Support Worker - Clacton, Clacton, £24,570.00
Employment Type
Full Time, Part Time, Permanent, Full & Part Time
Application Start Date
14-01-2026
Application End Date
01-02-2026
Location
Clacton
State/County
East of England
Zip Code
CO15 1NZ
Country
United Kingdom
Work Style
On-site
Industry
Non-profit charitable organisations
Category
Healthcare
Position
Mental health
Experience
2+ Years experience
Education
NVQ level 3 or demonstrable experience at that level
Description
Shifts available on a 2 week rolling rota: 10:00-18:00; and/or 18:00-23:00 (including weekends and bank holidays)
Contract: Permanent
FTE Salary: £24,570 per year, pro rata (£12.60 per hour)
Do you have experience of supporting people in mental health crisis? Are you able to work effectively with people experiencing distress? Are you looking to build on your knowledge and experience, and further your career within the mental health sector?
We're looking for experienced, empathetic and resilient people to join us in our purpose of offering hope and support for good mental health so that no one feels alone.
Our North East Essex Sanctuary is a service that provides support to those who are at risk of experiencing ill mental health or are feeling overwhelmed between 10am and 11pm, 365 days per year. As a mental health support worker, you will assess, monitor and support individuals on a one to one basis and via group work. You will proactively work in partnership with a variety of our teams and wider organisations within the locality whilst supporting service users to reach their goals.
You will be part of an experienced team who provide emotional support, face to face, online or via telephone and group work, through active listening, de-escalation and distraction techniques, to prevent admission into emergency departments.
Support workers will work either early (10:00-18:00) or late (18:00-23:00) shifts, which will include weekends and all bank holidays as our services runs 365 days a year to ensure we provide the support our service users need. Occasional work at our Colchester site may be required.
We offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees. This includes: 36 days holiday including 8 bank holidays (pro rata for part time); holiday purchase scheme; competitive pension; recruitment referral bonus, training and development, opportunity for flexible working; annual wellbeing day; expert support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme.
We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.
Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.
Mental Health Support Worker
Mental Health Support Worker
📍 Location: South Shields, NE33 2QU
🕒 Hours: 18 per week
💷 £12.21 per hour
Make a Real Difference in Mental Health Support
Are you passionate about supporting people with mental health challenges and learning disabilities? Do you have the resilience, empathy, and non-judgmental approach needed to help people live fulfilling lives? If so, we’d love to hear from you!
We’re seeking a experienced Mental Health Support Worker to join our team in South Shields, where you will play a key role in providing compassionate support. This role offers the opportunity to work with a dynamic, dedicated team, offering flexibility while making a significant impact on peoples lives.
Working in this role you would need to be resilient, have an open mind, and have a non-judgmental approach, so this would appeal to people who share a real interest in Mental Health
The Role
Providing support to a gentleman within his own home, duties will include
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Tending to all aspects of daily living, including personal care
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Domestic Household Support (cooking, cleaning, and maintaining the home)
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Support with budgeting and finances
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Social Support, helping to engage in community and social activities
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Family Support, assisting families in maintaining relationships
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Medication Support
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Liaison with Health Professionals and Social Care Professionals to ensure holistic care
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In-house and out-of-house activities, including assisting with outings and interes
Various shift patterns including days, evenings, nights, weekends and sleep overs.
Day shift 8am - 9pm
What We’re Looking For
We are looking for individuals who are not only experienced but also share a genuine interest in mental health and learning disabilities. Ideal candidates will demonstrate:
✅ A resilient and open-minded approach to supporting others
✅ Strong communication skills with a non-judgmental attitude
✅ Ability to assist with a variety of tasks, including personal care, domestic services, and community support
✅ A passion for empowering people we support to live independently and achieve their goals
✅ Ability to work independently and as part of a team to provide high-quality care
The post is subject to an enhanced DBS check
Why Work With Us?
At Real Life Options, we believe in treating our staff with the same respect, care, and consideration that we show to the people we support. We offer a wide range of benefits including:
🌟 Flexible hours to fit your personal schedule
🌟 28 days paid holiday (pro-rata)
🌟 Accredited training to help you develop your skills and career
🌟 Employer contributory pension scheme
🌟 Health Cash Plan (covering dental, optical, physio & more)
🌟 £10,000 Life Assurance cover
🌟 Employee Assistance Programme (including 24/7 support)
🌟 Cycle to Work Scheme
🌟 Discounted shopping & leisure activities via Reward Gateway
🌟 Regular staff recognition and refer-a-friend bonus
Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.
If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know
Our Values
We are driven by our core values:
Respect – Honesty – Responsibility – Excellence
If you share these values and want to help us make a real difference in the lives of the people we support, apply today!
Ready to Make a Difference?
If you’re ready to take on a fulfilling, flexible role that makes a real impact, we want to hear from you. Apply today and help us deliver high-quality, person-centred care!
📧 Please ensure you check your email regularly (including junk/spam folders) for updates on your application.
Information
- Reference:
LC1476084SouMHSW
Careers at Response
Do you have the desire to empower and promote independence and an interest in mental health?
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
Do you have the desire to empower and promote independence and an interest in mental health?
Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experiences)
Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.
Service – Scrutton Close & Newman Court, Oxford.
What You’ll Be Doing:
Response is looking for an enthusiastic, caring person to join their dedicated team at Scrutton Close & Newman Court! The Scrutton Close/Newman Court team focus on supporting clients within their own accommodation. Staff offer a high level of support, and work closely with clients to achieve their personal goals and gain increased independence before taking the next step in their journey.
As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.
Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills.
Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.
Overall job responsibility: Further detail can be viewed in the Job Description.
Some of the core duties include:
- Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
- Foster a supportive and empowering environment that promotes residents' independence.
- Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
- Support clients to attend appointments where required.
- Ensure daily paperwork is completed.
- Support the Service Manager to achieve monthly service
- Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
- Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration
- Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.
The Successful Applicant:
Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.
Essential criteria:
- GCSE’s in English and Maths (or equivalent)
- A commitment to undertake continual personal development including completing the Care Certificate
- IT literate with experience using MS Office packages.
- Good communication skills, written, verbal and listening.
- Ability to provide non-judgemental, emotional and practical support to residents.
- A genuine interest in mental health and well-being with a commitment to delivering Response's mission.
- Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values
- Ability to follow health and safety procedures.
- Demonstrate respect for differe...
Mental Health Support Worker
Job Introduction
Do you see yourself working for a CQC rated outstanding service? Douglas House is proud to be one of only 6% highest rated mental health services in the UK and is part of Turning–Point, a leading Health and Social Care Organisation and a Registered Charity. We are located in a community setting near to Didsbury Village, Manchester with great transport links.
We care for 12 male and female service users, who experience severe and enduring mental health issues, offering therapeutic packages of mental health rehabilitation to those who are both informal and detained under the Mental Health Act.
Role Responsibility
Working alongside a full and varied multi-disciplinary team consisting of consultant psychiatrists, doctors, mental health nurses, art therapists, occupational therapists, psychologists, support workers, project workers, and peer support workers. You will develop therapeutic relationships with service users, and help them to develop appropriate coping strategies and skills for independent living. Douglas House is a unique environment that gets great results for its service users, and has a friendly, caring and inclusive team.
We operate a self-rostering system which means we can work around you and your commitments.
The Ideal Candidate
Health and social care experience or qualification would be desirable but we can support you to gain further qualifications whilst in post if you are the right person for the job. You must be an excellent communicator, be enthusiastic about giving good care and possess good people skills.
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
Turning Point
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Cookies are text files containing small amounts of information which are downloaded to your computer or device and which do lots of different jobs. Some cookies are necessary to make the website work properly, for example allowing us to show you the right web page, and helping us to keep our website secure. Performance cookies help us to analyse and improve how our website works, and are optional. Marketing cookies help to ensure the adverts you see online are more relevant to you and your interests, and are optional. Cookies which are by us are called ‘first-party’ cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. You can see the full list of cookies on our website here
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Performance cookies help us to analyze and improve how our website works, and are optional. They allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
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Marketing Cookies
Marketing cookies help to ensure the adverts you see online are more relevant to you and your interests and are optional. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and device.
Necessary Cookies
Always ActiveSome cookies are necessary to make the website work properly, for example allowing us to show you the right web page and helping us to keep our website secure, and tracking items in your shopping basket. You can set your web browser to block these cookies, but some parts of the site will not then work. These cookies do not store any personal data.