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MID AND NORTH ESSEX MIND
Colchester and Clacton
Full-time
31st January 2026

Job Application Form

Mental Health Support Worker - Colchester and Tendring, Colchester and Clacton, £24,570.00

Employment Type

Full Time, Part Time, Permanent, Full & Part Time

Application Start Date

14-01-2026

Application End Date

01-02-2026

Location

Colchester and Clacton

State/County

East of England

Zip Code

CO1 1JH

Country

United Kingdom

Work Style

On-site

Industry

Non-profit charitable organisations

Category

Healthcare

Position

Mental health

Experience

2+ Years experience

Education

NVQ level 3 or demonstrable experience at that level

Description

Shifts available on a 2 week rolling rota: 10:00-18:00; and/or 18:00-23:00 (including weekends and bank holidays)

Base: Colchester and Clacton

Contract: Permanent

FTE Salary: £24,570 per year, pro rata (£12.60 per hour) 

Do you have experience of supporting people in mental health crisis? Are you able to work effectively with people experiencing distress? Are you looking to build on your knowledge and experience, and further your career within the mental health sector?

We're looking for experienced, empathetic and resilient people to join us in our purpose of offering hope and support for good mental health so that no one feels alone.

Our North East Essex Sanctuary is a service that provides support to those who are at risk of experiencing ill mental health or are feeling overwhelmed between 10am and 11pm, 365 days per year. As a mental health support worker, you will assess, monitor and support individuals on a one to one basis and via group work. You will proactively work in partnership with a variety of our teams and wider organisations within the locality whilst supporting service users to reach their goals.

You will be part of an experienced team who provide emotional support, face to face, online or via telephone and group work, through active listening, de-escalation and distraction techniques, to prevent admission into emergency departments.

Support workers will work either early (10:00-18:00) or late (18:00-23:00) shifts, which will include weekends and all bank holidays as our services runs 365 days a year to ensure we provide the support our service users need. This role is based across both sites - Colchester and Clacton, and you would need to be able to work in both locations.

We offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees. This includes: 36 days holiday including 8 bank holidays (pro rata for part time); holiday purchase scheme; competitive pension; recruitment referral bonus, training and development, opportunity for flexible working; annual wellbeing day; expert support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme.

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.