Care Navigator - Administrator

Care Navigator - Administrator
Sue Ryder Berkshire West, Theale RG7 4AB
22.5 hours per week - on a 3 weeks rolling rota
*Variable shifts Monday – Sunday, mostly 12pm-8pm, with some availability 9am-5pm & 8am-4pm*
£12.23 - £13.05 per hour, DOE (plus enhancements for weekends 30% and competitive benefits)


Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

About us

More people than ever want to be cared for at home — surrounded by comfort, dignity, and the people they love.

And thanks to our new long-term partnership with NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board (ICB), Sue Ryder is proud to help more people achieve this choice.

About the job

The Care Navigator is the first point of contact for patients, families and healthcare professionals contacting our services. The purpose of the role is to facilitate the people’s access to our services, directing them to the right person first time and ensuring that interactions are appropriately recorded. The Care Navigator plays a vital role in our compassionate, person-centred palliative care service.

About you

Our ideal candidates will be compassionate and organised communicators who thrive in a busy environment. With strong admin and IT skills, you can handle calls with empathy, keep accurate records, and manage competing priorities with ease. You’re discreet, inclusive, and flexible, working well both independently and as part of a team. Above all, you share our values – supportive, connected, and impactful – and are motivated to make a real difference to the people we care for.

Minimum Essential criteria:

· Educated to GCSE standard (or equivalent) in English and Maths
· Experience providing administrative support and using common IT applications (e.g., Microsoft Office, email, data entry).
· Clear, respectful, and empathetic communication in writing and over the phone, with strong customer service skills.
· Ability to prioritise workload, meet deadlines, and work both independently and collaboratively.
· Understanding of confidentiality, commitment to equity, and awareness of reasonable adjustments

Desirable criteria:

· Previous experience in a healthcare, social care, or patient-facing setting.
· Familiarity with NHS services, referral pathways, or local healthcare provision.
· Experience using patient record systems, databases, or call-handling software.
· Willingness to support audits, evaluation, and continuous improvement.

Benefits

· Enhanced pay for unsociable hours
· Company pension scheme
· 27 days holiday – rising to 33 with length of service plus bank holidays
· NHS annual leave honoured (terms and conditions apply)
· Enhanced maternity and paternity pay
· Enhanced sick pay
· Healthcare Cash plan, to claim back costs of routine healthcare
· Death in Service benefit
· Staff discount of 10% on new goods online at shop.sueryder.org
· Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website:
www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. 

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org. 

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and car...

Job Introduction

Bradford Children and Families Trust are looking for Experienced, Innovative and Dedicated Practice Supervisors to drive our services forward and to ensure that our promise to improve the lives of Children and Young People in Bradford becomes a reality.

You will have a passion and drive to ensure children are at the heart of all we do. You will practice within a relational and restorative culture of continuous learning and reflective practice that inspires staff to give their best in their roles.

If you’re up for the Challenge and want to help us achieve our vision, then we’d love to hear from you!

We are recruiting in the following Services/Localities:

• Bradford East - currently based at Sir Henry Mitchell House
• Bradford South – currently based at Sir Henry Mitchell House
• Keighley and Shipley – based in Keighley Townhall.

About Us

Bradford Children and Families Trust was established in April 2023 to bring a step change in the quality and delivery of Children’s Services across our district.

Our purpose is clear - to ensure that our promise to improve the lives of children and young people in Bradford becomes a reality. It’s a tough ask. It requires dedication, determination, and resilience – but under our Chief Executive, Senior Leadership team and an unswerving drive to deliver the best outcomes, we are confident that we will achieve our ambition. Our Ofsted monitoring visits over the past 18 months, evidence that we are on the right trajectory and that significant improvements have been made and are being embedded. This means that the children and families we come in to contact with are having a better experience with the right support being offered at the right time. We are not sitting on our laurels and know that there is still a lot of work to do but there is a solid commitment to getting this right.

Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it’s geography. We cannot do this alone and have strong, collaborative working relationships with our partners. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive. Our workforce is unwavering in their pursuit to give the best possible services to those who need support.

We have invested in our services to ensure that we are the best we can be. We have and continue to invest in our Early Help services so that we are reaching as many people as possible who need support to prevent things escalating into statutory services; this includes the development of a Family Help Team who offer intensive support to families.

Families are the experts in their own lives and we need to listen to what they have to say; to that end, we have also invested in our voice and participation service to support children and families to have a voice in what happens next and our aspiration is that all our development is co-produced with those who need our support in their lives.

We are striving to ensure that we are a restorative and relational organisation and have been working with Leeds Relational Practice Centre for over 12 months, they will continue to work with us for the next 12 months, working with our leaders, managers and workforce so that we all have a shared understanding of what this means for children and families. We have invested in conferences and workshops led by Mark Finnis who is a renowned expert in this field.

Our ASYE academy is well established, and we have a high number of applicants who want to have the dedicated support the academy offers during the full 1 months of the ASYE programme; those who have gone through the academy have felt supported through dedicated practice educators, the learning and development offer and the experience of those delivering. We are committed to the ongoing development of all our workforce.

About the Role

You’ll know how to keep everyone in your team energised and focused on doing the right thing for the children of Bradford.

Managing a team of professional Social Workers and Community Resource Workers, you’ll help us achieve our aim of delivering outcomes for the children, young people, and families of Bradford. It’s about showing strong leadership, driving continuous improvement, and putting the needs of children first, always.

Here in Bradford, we lead from the front, and we know our most valuable resource is our staff, helping us to meet the needs of our communities. We have built a strong culture of listening to our staff and involving them to ensure every ch...

JOBS

Home-Start Kirklees

Dad Matters Co-ordinator

• Full time
• Temporary

Home-Start is a voluntary organisation committed to promoting the welfare of families through recruiting and training volunteers to provide family support. Our vision is that families will be safe, healthy and resilient and that children will have the best start in life.

We are currently recruiting for:

Dad Matters Co-ordinator (Fixed Term Contract of Employment to December 2027).

Location: Base is Huddersfield Town Centre Office (parking available). Outreach work across Kirklees required.

Salary: NJC Scale SCP 14-21 (£29,540 - £33,143 pro rata). Starting salary SCP 14, increasing to SCP 15 after a successful probationary period.

Hours: 37 hours per week

Job Type: This is a pivotal and unique role that supports the deliver of the Dad Matters programme in Kirklees, working in partnership with health partners in community outreach locations including clinical environments. The Dad Matters Co-ordinator will deliver a range of universal and targeted interventions aimed at male parents in the first 1001 days. They will support dads and other male carers with attachment and bonding, mental health and access to services.

We would particularly welcome applications from men who have parenting experience

Essential requirements include:

• Good interpersonal, motivational and communication skills
• Build on the Home-Start foundation of peer support by engaging and supporting dads in one-to-one and group situations
• Ensure that parent – infant relationships are a thread through every relationship and conversation with dads
• Raise awareness of the risks of poor mental health for fathers and their families during the perinatal period and awareness of the impact on fathers of caring for a partner affected by perinatal mental health issues
• Develop close links with health partners and voluntary agencies in Kirklees
• Understand confidentiality and professionalism in the workplace

Home-Start Kirklees is committed to a policy of equality and diversity which respects the identity, rights and value of all individuals.  We are also committed to safeguarding and promoting the welfare of children and young people and all staff working with these groups are expected to share a commitment to this. You will be expected to report any concerns relating to the safeguarding of children and/or young people in accordance with agreed procedures. If your own conduct in relation to the safeguarding of children or young people gives cause for concern, Home-Start Kirklees child protection procedures will be followed, alongside implementation of the charity’s disciplinary procedure.

Visit our website for further details on:  https://homestart-kirklees.org.uk/jobs/

For an application pack, please contact us on 01484 421925 or email us at   info@homestart-kirklees.org.uk

The closing date for applications is 4pm on Monday 26 th January 2026

Interviews for this post will be held on Tuesday 3 rd February 2026

Please do not send CVs.

Any offer of employment will be subject to a satisfactory DBS check at enhanced level and barring service check and the receipt of appropriate references.

Anywhere in Kirklees

Information available on request

ToR - Unpacking Teacher Intrinsic Motivation (Ghana Play Acceleration Project)

Job Title

ToR - Unpacking Teacher Intrinsic Motivation (Ghana Play Acceleration Project)

Location

Remote, Ghana

Type

Consultancy

Application Deadline

January 30, 2026

This consultancy will have the following objectives:

• Uncovering key opportunities to boost teacher intrinsic motivation to complete the current blended project.
• Generating actionable recommendations that can inform project adaptation.
• Providing strategic guidance on what RTP should consider to effectively tackle teacher intrinsic motivation into the forthcoming scale-up strategy, where motivation-informed methodologies can be more fully embedded to influence social norms around online learning and CPD.

Please, submit your proposals to Sheila Crespo, screspo@righttoplay.com, including, but not limited to, a list of key deliverables, tentative timeline and a proposed budget in EUR.

Click DETAILS for the full information.

Search & ApplyJob description

Job description

Mental Health Support Worker (3463)

We have an exciting opportunity for a Mental Health Support Worker to join our dedicated team in Neath Port Talbot. In this role, you will support people to build relationships, try new things, and feel part of their community – so that they can live good lives.

This role is a permanent position. We currently have full time and part time contracts available.

About Mirus 

For 40 years, we have provided support so people can do the things they love, achieve their goals, and live good lives - always with voice, choice, and control.

We support people with learning disabilities, mental ill-health, and autistic people. Our services are shaped by the people who use them – we listen to and value each person's unique voice and experiences, creating an environment where everyone feels heard and understood.

We know that people have better lives when they feel part of their community – and the community benefits too! That's why we work with others to build networks that encourage people to explore opportunities, discover new interests, develop relationships, and enhance their independence.

Everything we do is guided by our values: Together, Respectful, Responsible, Empowering, and Courageous. 

What You'll Do 

As a Support Worker, you will:

• Support people to do the things they enjoy, try new experiences, and live good lives.

• Assist with household tasks, shopping, meal preparation, personal care, and maintaining routines.

• Encourage and support people to strengthen relationships with family, friends, and their community.

• Work alongside professionals such as social workers, nurses, and occupational therapists to ensure people receive the best support.

• Listen to the people you support and support them to make choices about their lives.

Why Join Us? 

We value our staff and offer:

• A fully funded and supported QCF Level 2 Health and Social Care qualification (if not already achieved).

• Paid work-related travel at 45p per mile between services.

• Extra pay for sleep-in and wake-in shifts – one of the highest rates in Wales.

• A full training programme with opportunities for development and career progression.

• 24 days' annual leave, plus bank holidays (increasing after 5 years' service).

• A Cycle to Work Scheme.

• A Wellbeing Hub to support your health and wellbeing.

• Registration with Social Care Wales and DBS check paid for by Mirus.

• A £300 employee referral scheme when you recommend someone to join us.

If you want to make a difference and help people live good lives, we'd love to hear from you. Apply now!

• Vacancy Type:Permanent
• Location:Port Talbot
• Postcode:SA13 2NF
• Full-time / Part-time:Full-time
• Salary:£26,770.77
• Closing Date:28 February 2026

Search & ApplyJob description

Job description

Mental Health Support Worker (3468)

We have an exciting opportunity for a Female Mental Health Support Worker to join our dedicated team in Neath. In this role, you will support people to build relationships, try new things, and feel part of their community – so that they can live good lives.

This role is a permanent part time position. We currently have a 20 hour contract available, with options for overtime in our other services. The salary for this role is: £13,728 (FTE £26,770).

About Mirus 

For 40 years, we have provided support so people can do the things they love, achieve their goals, and live good lives - always with voice, choice, and control.

We support people with learning disabilities, mental ill-health, and autistic people. Our services are shaped by the people who use them – we listen to and value each person's unique voice and experiences, creating an environment where everyone feels heard and understood.

We know that people have better lives when they feel part of their community – and the community benefits too! That's why we work with others to build networks that encourage people to explore opportunities, discover new interests, develop relationships, and enhance their independence.

Everything we do is guided by our values: Together, Respectful, Responsible, Empowering, and Courageous. 

What You'll Do 

As a Support Worker, you will:

• Support people to do the things they enjoy, try new experiences, and live good lives.

• Assist with household tasks, shopping, meal preparation, personal care, and maintaining routines.

• Encourage and support people to strengthen relationships with family, friends, and their community.

• Work alongside professionals such as social workers, nurses, and occupational therapists to ensure people receive the best support.

• Listen to the people you support and support them to make choices about their lives.

Why Join Us? 

We value our staff and offer:

• A fully funded and supported QCF Level 2 Health and Social Care qualification (if not already achieved).

• Paid work-related travel at 45p per mile between services.

• Extra pay for sleep-in and wake-in shifts – one of the highest rates in Wales.

• A full training programme with opportunities for development and career progression.

• 24 days' annual leave, plus bank holidays (increasing after 5 years' service).

• A Cycle to Work Scheme.

• A Wellbeing Hub to support your health and wellbeing.

• Registration with Social Care Wales and DBS check paid for by Mirus.

• A £300 employee referral scheme when you recommend someone to join us.

If you want to make a difference and help people live good lives, we'd love to hear from you. Apply now!

• Vacancy Type:Permanent
• Location:Neath
• Postcode:SA10 7DW
• Full-time / Part-time:Part-time
• Salary:£26,770.77
• Closing Date:28 February 2026

Mental Health Support Worker

Mental Health Support Worker

📍 Location: South Shields, NE33 2QU
🕒 Hours: 18 per week 
💷 £12.21 per hour

Make a Real Difference in Mental Health Support

Are you passionate about supporting people with mental health challenges and learning disabilities? Do you have the resilience, empathy, and non-judgmental approach needed to help people live fulfilling lives? If so, we’d love to hear from you!

We’re seeking a experienced Relief Mental Health Support Worker to join our team in South Shields, where you will play a key role in providing compassionate support. This role offers the opportunity to work with a dynamic, dedicated team, offering flexibility while making a significant impact on peoples lives.

Working in this role you would need to be resilient, have an open mind, and have a non-judgmental approach, so this would appeal to people who share a real interest in Mental Health

The Role

Providing support to a gentleman within his own home, duties will include

• Tending to all aspects of daily living, including personal care

• Domestic Household Support (cooking, cleaning, and maintaining the home)

• Support with budgeting and finances

• Social Support, helping to engage in community and social activities

• Family Support, assisting families in maintaining relationships

• Medication Support

• Liaison with Health Professionals and Social Care Professionals to ensure holistic care

• In-house and out-of-house activities, including assisting with outings and interes

Relief hours available - Various shift patterns including days, evenings, nights, weekends and sleep overs. 

Day shift 8am - 9pm

What We’re Looking For

We are looking for individuals who are not only experienced but also share a genuine interest in mental health and learning disabilities. Ideal candidates will demonstrate:

✅ A resilient and open-minded approach to supporting others
✅ Strong communication skills with a non-judgmental attitude
✅ Ability to assist with a variety of tasks, including personal care, domestic services, and community support
✅ A passion for empowering people we support to live independently and achieve their goals
✅ Ability to work independently and as part of a team to provide high-quality care

The post is subject to an enhanced DBS check

Why Work With Us?

At Real Life Options, we believe in treating our staff with the same respect, care, and consideration that we show to the people we support. We offer a wide range of benefits including:

🌟 Flexible hours to fit your personal schedule
🌟 28 days paid holiday (pro-rata)
🌟 Accredited training to help you develop your skills and career
🌟 Employer contributory pension scheme
🌟 Health Cash Plan (covering dental, optical, physio & more)
🌟 £10,000 Life Assurance cover
🌟 Employee Assistance Programme (including 24/7 support)
🌟 Cycle to Work Scheme
🌟 Discounted shopping & leisure activities via Reward Gateway
🌟 Regular staff recognition and refer-a-friend bonus

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know

Our Values

We are driven by our core values:
Respect – Honesty – Responsibility – Excellence

If you share these values and want to help us make a real difference in the lives of the people we support, apply today!

Ready to Make a Difference?

If you’re ready to take on a fulfilling, flexible role that makes a real impact, we want to hear from you. Apply today and help us deliver high-quality, person-centred care!

📧 Please ensure you check your email regularly (including junk/spam folders) for updates on your application.

Information

• Refer...

Independent Support Service: Mental Health Support Worker (Bank)

JOB DESCRIPTION

Key Notes

Responsible to:                  DFMH ISS Support Services Coordinator.

Location:

                      DFMH office base in Buxton

(This  position  will  be  Buxton  Office  based  but  will  require  travel  throughout  the  High  Peak
and certain area’s  within The Derbyshire Dale’s).

Salary/Pension:

In accordance with the pay structure; currently £12.21 - £12.46
per hour (plus 3% pension contribution).

Hours:

Travel:

Note:

JOB PURPOSE

Zero hours contract. Working hours to be between 8am and
6pm Monday to Friday.

A valid full UK car driving licence, business car insurance and
access to a car for work purposes. A business mileage rate of
45p per mile will be paid.

This post is subject to an enhanced DBS criminal records
check. You will be required to produce necessary
identification documents to comply with the Home Office
rules preventing illegal working.

To improve the lives of people with mental illness, and their carers’, through one-to-one
support, group setting support, and the agreement and implementation of a support plan.

JOB DESCRIPTION

The support worker will support people in the community, with the objective of assisting
individuals’ recovery and promoting independence.

Tasks will vary from person to person but the work will always be based on a support or
recovery plan. The plan is the focus for an individual pathway to recovery, defined by the
service user, which addresses their identified personal, social, occupational, educational
unmet needs and aspirations.

To liaise and establish constructive relationships with service users, Mental Health Resource
teams, Community Mental Health Services, through DFMH activities and other agencies
involved in supporting clients.

Working days are Monday to Friday.

V1 29-09-20

SPECIFIC DUTIES/RESPONSIBILITIES OF THE POST

•  To provide one-to-one support appropriate to the service’s aims and support clients in

actioning their goals

•  To deliver group support or activity sessions if required

•  To alert statutory services where the need arises (ie safeguarding/ client risk) and to

liaise with statutory and voluntary agencies

•  To complete and maintain client records, timesheets and other records in accordance

with DFMH policy

•  To support relatives/carers when needed and signpost them on to appropriate services

•  To help people to be heard by statutory agencies and in the self-help groups (if

required)

•  To develop and deliver meaningful structured activities within the service that promote

user independence

•  To support service users to identify vocational goals and training opportunities and to

seek out work opportunities to meet individual service users’ needs

•  To liaise with local community mental health teams and other bodies within the
community and to build good communication networks with people who use the
Federation, carers, families and all agencies associated with the service

•  To help in raising a positive image of people with mental health related issues

•  Work as part of a team and attend and contribute to the team meetings and work

within the agreements made

•  To participate in training and development opportunities

GENERAL DUTIES

Delivering Equality

•  Promote the rights and needs of service users within the community
•  Support the involvement of service users in all aspects of the DFMH’s work
•  Foster the equality, diversity and rights of others by ensuring people are respected and

valued as individuals

Delivering Quality

•  Have due regard for health and safety and security in the workplace and contribute to

raising awareness

•  Fully implement and adhere to the DFMH’s policies and procedures
•  Respect that the DFMH is a charity and be aware of financial constraints

Team Work

•  Work as a team, no one works in isolation
•  Respect all individuals involved with the DFMH, and their right to have a view and an

opinion

•  Respect all volunteers as valuable members of the DFMH
•  Contribute to the effectiveness and development of the team
•  Develop one’s own knowledge and practice
•  Promote effective communication and relationships

Information

•  To act in accordance with the provisions of the Data Protection Act 1998
•  Contribute to the information needs of the DFMH by accurate record keeping and

reporting

•  To promote the activities of the DFMH and encourage individuals to find out about and

use the DFMH’s services and facilities

Delivering a service

•  Contribute to the protection of individuals from the risk of abuse
•  Represent individuals and families when they are not able to do so themselves
•  Arrange service users entry to, and moving on from, the DFMH’s services and assist
individuals to move from a supportive to a more independent living environment

•  In the interests of preventing distress and preserving dignity, the role may in

exceptional circumstance...