Consultant -Data Systems & ETL Development

Description

Project/Consultancy Title: Data Systems & ETL Development ConsultantProject Location: RemoteBackground:
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Gaza Sky Geeks is Gaza’s first and only innovation hub and start-up accelerator, run by Mercy Corps. Mercy Corps founded GSG in partnership with Google.org in 2011 with an aim to transform Gaza’s most talented youth into the Middle East’s technology business leaders and to realize Gaza’s potential as a start-up hub. In 2017, Gaza Sky Geeks has grown to include the West Bank
under its wing.

Purpose / Project Description:
Gaza Sky Geeks has multiple components, i.e., individuals, companies, and community. All these components have their own data based on the work they accomplish, and we need help in working on this data with activities such as data cleaning.

Consultant Objectives:
● Extract and translate program log frames and budgets into structured data requirements
● Work closely with a third-party consultant to support the design and implementation of a scalable, integrated database architecture covering all GSG functionalities
● Contribute to discovery sessions, implementation phases, and onboarding to ensure alignment with GSG’s data needs
● Establish a data warehouse and ETL pipelines to support automated and real-time reporting
● Strengthen GSG’s overall data systems to improve analytics, organizational learning, and reporting

Consultant Activities:
The Consultant will:
● Extract data requirements from GSG logframes, budgets, and reporting frameworks
● Conduct comprehensive requirements-gathering sessions with all relevant GSG team members and program leads
● Design a robust database architecture that covers all GSG programs, components, and functionalities
● Develop and document a data warehouse structure to consolidate program, MEL, and operational data
● Create and implement ETL (Extract, Transform, Load) pipelines to support the data warehouse and enable real-time or near real-time data updates
● Ensure data quality, integrity, and consistency across systems
● Build and maintain real-time and automated reports and dashboards to support internal management, partners, and donors
● Work closely with program, MEL, and management teams to identify learning opportunities through advanced data analytics and deep dives
● Support system testing, validation, and refinement based on user feedback

Provide technical documentation, guidance, and knowledge transfer to relevant GSG staff
● Support other related data analysis, system enhancement, and MEL activities as needed
● Provide relevant training, presentations, and manuals as required to the program team to ensure accurate and precise data management protocol
● Support in other related data analysis, quality assurance, and MEL activities as needed

Consultant Deliverables:
The Consultant will:
● A documented extraction of data requirements from GSG logframes and budgets
● A comprehensive database design that supports all GSG programs and functionalities
● A fully defined and documented data warehouse structure
● Functional ETL pipelines to populate and maintain the data warehouse
● Real-time or automated dashboards and reports (e.g., Power BI) reflecting GSG program data
● Technical documentation, including system architecture diagrams and data flow descriptions
● An action plan for future enhancements and sustainability of the GSG data system

Timeframe / Schedule:

Jan 27th, 2026– July 17th, 2026

The Consultant will report to:
Leyan Zahdeh – Tech Unit Officer

The Consultant will work closely with:

Optional – E.g. TSU, Program Desk Officers, Program Manager

GSG Director , GSG Sr.Program Manager , GSG Program Manager, GSG Data and learning Coordinator.

Required Experience & Skills:

● Bachelor's degree in a relevant field such as Data Science, Statistics, Mathematics, Science, or Computer Science

● At least five years of work experience in a relevant field. Experience in MEL or a highly organized role in other fields will be of value

● Proficiency in data management and analysis tools such as Power BI, Microsoft Azure, Microsoft Excel, etc.

●...

People and Culture (P&C) Director, Kinshasa, Democratic Republic of the Congo (DRC)

Description

PEOPLE & CULTURE DIRECTOR – DRC

ABOUT MERCY CORPS

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

The Program / Department / Team (Program / Department Summary)

Mercy Corps is present in the DRC since August 2007 with a current workforce of more than 300 national and expatriate employees and operational presence in Goma and Beni (North Kivu Province), in Bunia (Ituri Province), and in Tshikapa, Kalonda West and Ndjoko Punda (Kasai Province), and representation in the capital city, Kinshasa. As a leading NGO in DRC working with more than 40 partners in 2024, Mercy Corps reached 2.12 million people in North Kivu, South Kivu, Ituri and Kasai with integrated programs that ensured equitable access to improved water, sanitation and hygiene (WASH) services in humanitarian and development settings; supported a comprehensive, rapid response to ongoing humanitarian needs; promoted economic and livelihood development to strengthen food security and resilience; as well as institutional capacity strengthening and social cohesion to foster peace and good governance.

THE POSITION (General Position Summary)

The People and Culture (P&C) Director is a senior leadership role responsible for shaping, leading, and delivering people-centered, compliant, and future-ready People & Culture function for Mercy Corps DRC. As a core member of the Senior Management Team (SMT), the role provides strategic leadership on workforce planning, organizational culture, staff wellbeing, talent management, and risk mitigation in a complex humanitarian and development context.

The incumbent serves as a trusted advisor to the Country Director and SMT, ensuring that people strategies directly enable program quality, operational excellence, safeguarding, and sustainability, while reflecting Mercy Corps’ values and global People & Culture standards.

ESSENTIAL RESPONSIBILITIES

VISION, STRATEGY, AND ORGANIZATIONAL LEADERSHIP

• Lead the development, articulation, and execution of a long-term People & Culture vision aligned with Mercy Corps DRC’s country strategy and global P&C priorities.
• Translate strategic objectives into annual P&C work plans with clear priorities, resourcing, timelines, and measurable results.
• Drive organizational change and culture transformation initiatives, ensuring the P&C function is proactive, adaptive, and future-oriented.
• Serve as a strategic thought partner to the Country Director and SMT on workforce design, succession planning, leadership development, and culture-related decisions.
• Inspire, lead, and manage a high-performing P&C team, fostering accountability, innovation, collaboration, and continuous learning.

STRATEGIC WORKFORCE PLANNING AND HR LEADERSHIP

• Design and implement a comprehensive People & Culture strategy aligned with Mercy Corps DRC’s operational, programmatic, and growth ambitions.
• Lead workforce planning to ensure timely, agile, and cost-effective staffing solutions in a volatile, high-risk and legally complex operating environment.
• Integrate HR considerations into proposal development, program design, and operational planning, including staffing models, risk assessments, and budgets.
• Establish and monitor HR performance metrics, dashboards, and analytics, providing regular, data-driven reporting to SMT, regional and global HR.

EMPLOYEE ENGAGEMENT, WELLBEING, AND ORGANIZATIONAL CULTURE

• Develop and implement a contextually appropriate staff wellbeing framework, integrating psychosocial support, resilience-building, duty of care, and recognition initiatives.
• Work closely with Safety, Security & Access and Operations teams to ensure staff in high-risk and remote locations have tailored wellbeing, support, and debriefing mechanisms.
• Engage and manage psychological and wellbeing service providers to support individuals, teams, and families as required.
• Champion Mercy Corps’ SDI (safe, diverse and inclusive) principles, promoting a culture of trust, accountability, and respect across all levels of the organization.
• Lead follow-up actions from staff engagement surveys, translating insights into practical initiat...

Consultancy - Understanding Development Finance Actors role in Resilience Interventions

Description

Background:

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 35 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.  

Evidence consistently shows that prioritizing prevention, adaptation, and resilience in fragile and conflict-affected contexts can reduce humanitarian needs and promote long-term stability. Yet these lessons risk being sidelined as bilateral aid budgets tighten and donors focus on immediate life-saving relief.  

There is expectation that development finance institutions may be able to fill this gap – providing prevention, recovery, and resilience in fragile places not yet in crisis. However, challenges to operating in these settings – access, security, perceived risk, poorly functioning government institutions, and internal bureaucracy – and the particular challenges of loans/return seeking investment – means that this work currently makes up a small portion of DFI’s funding. Yet given rising needs and the extraordinary pressure of global ODA, there is an increasingly urgent need for DFIs, including MDBs, to increase investments in resilience in the most fragile contexts. 

Mercy Corps is currently implementing a project to produce key learning and recommendations around how to build resilience in fragile places, grounded in practical insights based on our experience programming in such places.  While the learning and guidance will be designed to inform FCDO and their implementing partners, we are looking for ways to ensure that this learning can inform DFI/MDB action in such places.   

In preparation for this we are looking to deepen our understanding of how key development finance actors are, or could be, supporting effective resilience programming in fragile settings.  

Purpose/Project Description:

The consultancy aims to strengthen Mercy Corps’ understanding of the existing role and potential of key development actors, primarily the World Bank, African Development Bank, IFAD, and the Green Climate Fund to support resilience programming in fragile and conflict-affected settings. We are looking for a consultant with strong expertise in this area, who can draw on previous experience and contacts from one or several of these institutions.  

The consultancy will be in partnership with the Policy and Advocacy team, working with colleagues to complete the below objectives. 

Key objectives include:

1. Understand how key development actors are currently, or could be, supporting resilience in these contexts; (including in what ways they are able to directly or indirectly provide grant-based/highly concessional or blended support to local level projects in fragile settings). 

2. Ensure key recommendations from RAFLF products are relevant and usable for these actors; 

3. Product dissemination and engagement with key actors to build support for increasing the quantity and quality of adaptation and resilience-building investments in fragile and conflict-affected settings.  

The Consultant will support: 

Task 1: Target analysis report 

Produce a concise target analysis setting out key institutions’ role in resilience programming, mechanisms, and modalities of implementation and key activities in six countries. We expect this to include desk research and strategic Key Informant Interviews.  

Task 2: Bespoke briefing and recommendations  

Using the products published under RAFLF, the consultancy will support the tailoring of key messages and recommendations to select development actor targets. This could include a written briefing, in addition to a roundtable or policy discussion.  

Timeframe:

The consultant should propose an outline scope of work including a time estimate of no more than 10 days. Work should be completed between January 2026 and March 2026. 

The Consultant will work closely with: 

• Global Policy and Advocacy Team, including Policy Advisor and UK Director of Policy and Advocacy.

• Members of the IDE unit, including the Strategic Partnership teams.

Required Experience and Skills:

• Demonstrated expertise with multilateral development actors, experience with the World Bank or African Development Bank desirable.

• Strong contacts within the World Bank, African Development Bank, or other multilateral development banks.

• Skilled at conducting research an...

Monitoring, Evaluation & Learning Manager, Green Growth Programme (GGP) Component 3 – DRC

Description

Monitoring, Evaluation& Learning Manager, Green Growth Programme (GGP) Component 3 – DRC

ABOUT MERCY CORPS

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

The Program / Department / Team (Program / Department Summary)

Mercy Corps is present in the DRC since August 2007 with a current workforce of more than 300 national and expatriate employees and operational presence in Goma and Beni (North Kivu Province), in Bunia (Ituri Province), and in Tshikapa, Kalonda West and Ndjoko Punda (Kasai Province). As a leading NGO in DRC working with more than 40 partners in 2024, Mercy Corps reached 2.12 million people in North Kivu, South Kivu, Ituri and Kasai with integrated programs that ensured equitable access to improved water, sanitation and hygiene (WASH) services in humanitarian and development settings; supported a comprehensive, rapid response to ongoing humanitarian needs; promoted economic and livelihood development to strengthen food security and resilience; as well as institutional capacity strengthening and social cohesion to foster peace and good governance.

Green Growth Programme Component 3: Scaling Finance for Established Agri-businesses in the Democratic Republic of Congo forms part of FCDO’s Green Growth Programme (GGP) in the Democratic Republic of the Congo (DRC). This component aims to increase access to finance for climate-smart agribusinesses, catalysing private investment and promoting sustainable economic growth. The programme will work with financial institutions, impact funds, and agribusinesses to expand the use of innovative financial products, improve access to finance for DRC firms, and incentivise lenders and investors to support green activities such as the uptake of resilient seeds, irrigation systems, and solar technologies. Through a combination of technical assistance, catalytic grants, and concessional finance, the programme will mobilise additional private capital, strengthen financial markets, and build the resilience and productivity of DRC’s agricultural sector. This component forms part of FCDO’s broader efforts to promote low-carbon, climate-resilient development and deliver measurable results under the UK’s International Climate Finance (ICF) commitments.

The Position (General Position Summary)

The MEL Manager is responsible for providing overall leadership, coordination and technical supervision of the monitoring and evaluation activities for the Green Growth Programme Component 3 programming. The MEL Manager will drive evidence generation, learning, and adaptive management. S/he will work closely with the delivery partner to align data requirements, reporting expectations, and performance indicators. They will coordinate regularly with partners to ensure that partner-level data (e.g., on pipeline development, TA support packages, and investment facilitation outputs) is collected consistently and feeds into the programme’s overarching MEL framework. The MEL Manager will also liaise with the external GGP Component 4 MEL supplier to harmonise methodologies, ensure data quality, and integrate evidence and learning across components.

Essential Responsibilities (Safeguarding Responsibilities are required for all roles)

TECHNICAL OVERSIGHT

● Ensure active collaboration with program/technical managers to develop M&E tools and integrate M&E across all program components.

● Identify and develop the tools needed to measure program impact.

● Ensure effective use of ICT4D in data management systems (using CommCare, Excel, QGIS, and other tools as appropriate) to promote data-driven decision-making.

● Lead coordination with the external GGP MEL supplier (Component 4) and delivery partner to ensure harmonised data collection, reporting, and learning systems across all components.

● Drive adaptive management by analysing trends, generating insights, and facilitating regular learning reviews to inform strategic and operational decisions.

PROGRAMME MANAGEMENT

● Lead the design and implementation of the programme’s MEL system, ensuring all tools, indicators, and reporting processes effectively capture results related to expanded access to finance, investment mobilisation, and green growth outcomes.

● Define programme indicators and develop data collection tools, databases, dashboards, and reporting templates that ali...

Consultancy - Cost-Recovery & Subscription Model Market Assessment for Analysis Services

Description

Background 

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.  

The Mercy Corps Crisis Analysis Team combines traditional research methods with powerful data science tools to help organizations navigate complex, high-risk environments impacted by climate change and conflict. Through trend monitoring, risk forecasting and deep-dive thematic analysis, we help ensure that donor investments create measurable, sustainable impact through coordinated and context-sensitive interventions – even in the most challenging operational environments. We have implemented the Crisis Analysis approach in more than 20 fragile and conflict-affected countries, through a team of more than 60 analysts, data scientists, and subject-matter experts. 

Purpose / Project Description 

Crisis Analysis at Mercy Corps has until now largely relied on institutional donor grant funding – a revenue source that has declined across the sector during 2025. Mercy Corps is mapping and assessing alternative revenue stream options for Crisis Analysis work to ensure sustainability of this function while ensuring these alternative funding streams are mission aligned. 

Consultant Objectives 

Produce a go-to-market strategy for select sustainable, mission-aligned funding models for Mercy Corps’ Crisis Analysis function, enabling the organisation to recover costs and diversify funding streams while maintaining alignment with humanitarian principles and objectives. 

Models in scope: 

• Cost-Recovery / Fee-for-Service (per-product)

• Subscription / Membership (recurring revenue for standardised outputs and business-aligned services)

Consultant Activities and Deliverables 

• Diagnostic & Landscape Review: Lead feasibility assessment, including market analysis, peer and prospect mapping across sectors including alignment with current capacities and mission; legal/financial implications, with consideration of global/country level INGO structure; design KIIs/surveys with co-identified priority prospects and peers across range of sectors to understand needs, priorities, feasible payment mechanism, SWOT analysis (5 days)

• Consultant deliverables: Draft go-to-market strategy using diagnostic findings, including target stakeholder and segmented target priority prospect list; entry message demonstrating proof of value; priority platforms, forums, networks and avenues to build visibility; recommended messaging for different audiences.

• Internal support: Audience and market analysis: map existing/potential peers and partners at global and country level; conduct KIIs/surveys; gather basic product usage data, preliminary segmentation by user type

• Product & Costing Design: Design costing methodology for both models, pricing logic and template design (5 days)

• Consultant deliverables: Costing methodology, product menu, proposal/invoice/service level agreement templates

• Internal support: Provide cost inputs (country and global personnel rates, support costs) and product cost templates

• Pilot design: Define pilot parameters, deliver model, governance, metrics, and evaluation framework, design SOPs for pilot(s) for two models with clear roles and responsibilities (3 days)

• Consultant deliverables: Pilot plan, metrics framework, SOPs for use in pilots

• Internal support: Coordinate with country teams and internal stakeholders on plan, metrics and SOPs, gathering necessary inputs and approvals as directed

• Communication and Visibility: Design messaging framework (global/country level), outreach approach, guidance on language for approaching prospects, internal engagement strategy (3 days)

• Consultant deliverables: Communication strategy document

• Internal support: Coordinate country teams and internal stakeholders on messaging, design external communication materials,

• Pilot execution

• Consultant deliverables: N/A

• Internal support: Execute pilot outreach based on pilot plan, metrics framework, SOPs; maintain central tracking system for reven...

Emergency Grants Manager

Description

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

The Program / Department / Team (Program / Department Summary)

Mercy Corps is an international non-governmental humanitarian and development organization. It has been operational in the Democratic Republic of Congo (DRC) since August 2007 and currently employs more than 400 national and expatriate staff. Mercy Corps’ country office is based in Goma, with sub- offices/bases in Beni (North Kivu Province); Bukavu, Kavumu, and Uvira (South Kivu Province); Bunia and Mambasa (Ituri Province); as well as Tshikapa, Kalonda Ouest, and Ndjoko Mpunda in Kasaï Province.

In 2023, we reached nearly two million people through our key activities in the DRC, combining long- term development programs with emergency humanitarian response to: 1) improve water service delivery and ensure equitable access to water, sanitation, and hygiene services in both urban and rural areas (WASH); 2) enhance food security and nutrition; and 3) promote diversified livelihoods, economic recovery, and development. Mercy Corps DRC’s humanitarian programs specifically aim to assist populations affected by conflict and crisis in eastern Congo through unconditional cash assistance and emergency WASH support to displaced persons, returnees, and host families.

Mercy Corps DRC implements ambitious programs designed to strengthen the ability of the most vulnerable people to overcome challenges and build their resilience in the face of one of the world’s most significant humanitarian crises. In this context, Mercy Corps DRC is seeking a Grants Manager for the Emergency Program for its Goma office.

The Position (General Position Summary)

As a member of Mercy Corps’ DRC Emergency Team, the Emergency Grants Manager will work closely with the Emergency Programs Director (EPD), the SAFER Consortium Director, and the Deputy Emergency Grants Manager to ensure the delivery of high-quality and impactful programming within Mercy Corps DRC’s emergency response portfolio. The position will contribute to humanitarian efforts across the DRC by supporting the implementation of life-saving interventions, including those under the multi-million-dollar, multi-donor funded SAFER program — a consortium of international NGOs working together to promote a rapid, principled, efficient, and effective response to humanitarian needs.

The Emergency Grants Manager will play a key role in securing new funding opportunities by coordinating or leading proposal development processes, while also ensuring the quality and timeliness of donor reporting and communications for ongoing programs. Additionally, the position will oversee and support the sub-award management process.

Essential Responsibilities

STRATEGY AND VISION

• Contribute to the collective vision and strategic direction of the Emergency Department portfolio to ensure the highest level of impact.
• Ensure program excellence and continuous improvement through innovation, systematic learning, and adaptability to evolving dynamics and contexts.
• Identify opportunities for innovative collaboration with other internal departments and external partners to enhance program quality and effectiveness.

GRANTS MANAGEMENT

• Ensure that both awards and subawards are managed in full compliance with Mercy Corps and donor rules and regulations.
• Support the effective oversight of program implementation to guarantee that activities are delivered on time, within scope, and within budget, in alignment with established grants management standards and systems.
• Ensure that partners and Mercy Corps teams submit narrative and financial reports in a timely manner, following the templates and guidelines provided by Mercy Corps.
• Ensure that partners’ reports are accurately integrated into the overall donor reports.
• Supervise the Deputy Emergency Grants Manager, ensuring the quality, accuracy, and completeness of all donor reports prior to submission.
• Ensure that all proposals and program reports adhere to donor requirements, Mercy Corps’

internal procedures, and sector best practices.

• Oversee the use of communication materials and success stories developed by teams to effectively support donor reporting and visibility.
• Organize regular c...

Market-Based Programming Advisor, Pro-WASH & Scale Award

Description

Market-Based Programming Advisor | PRO-WASH & SCALE Award

This position is a global role, and it is open to any country in which Mercy Corps is operating, with a preference for African countries. It is also contingent upon Funding

 

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions

into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

The Program / Department / Team

PRO-WASH & SCALE is a capacity strengthening and learning award funded by the USAID Bureau for Humanitarian Assistance (BHA) and managed by the United States Department of State. It is implemented by Save the Children and Mercy Corps, with Mercy Corps’ subaward ending December 2026. The purpose of PRO-WASH & SCALE (PWS) is to strengthen the design, implementation, and overall effectiveness of WASH, agriculture, livelihoods, markets, and natural and water resource management activities within food security and nutrition programs, with a focus on emergency contexts. Mercy Corps leads activities related to agriculture, livelihoods, natural resource management and markets through the Agriculture Systems team of the Technical Support, Evidence and Program Quality (TEQ) Unit.

The Position

The Market-Based Programming Advisor will lead PWS’ markets-related work, supporting partners to apply market-based programming (MBP) approaches across technical intervention areas with a focus on fragile and emergency contexts. The Advisor will work across multiple agencies and countries, in line with DoS priorities. Key responsibilities include organizing and leading remote and in-person training and learning events; documenting and sharing MBP best practices; developing and adapting tools and guidance in response to partner needs; contributing to communities of practice; and liaising with relevant technical networks, private sector actors, and government entities, as applicable. As PWS enters its final year, the Advisor will also support culmination learning events, ensuring that the resources and lessons generated throughout the award are effectively disseminated and contribute to the program’s sustainability strategy.

Essential Responsibilities

PROGRAM IMPLEMENTATION

● Update and adapt PWS’ MBP capacity strengthening and engagement strategy to ensure alignment with implementers’ evolving needs and U.S. Department of State (DoS) priorities.

● Provide technical support and guidance to partners on applying MBP approaches within agriculture (including seed systems), WASH, and livelihoods interventions, particularly within emergency contexts.

● Lead and facilitate remote and in-person training, workshops, and knowledge-sharing events to strengthen partner capacity in MBP design and implementation.

● Identify, document, and disseminate best practices, lessons learned, and innovations related to MBP and private sector engagement within USG-funded emergency programs.

● Revise and tailor tools and guidance materials based on partner feedback, ensuring they are practical, context-appropriate, and applicable in emergency environments.

● Engage actively in markets-focused learning groups and communities of practice—such as the Markets in Crises (MiC) Community of Practice, the Global WASH Cluster, the Global Cluster’s Cash and Markets Working Group, ISSD Africa—to curate and share tools and evidence, and foster learning (such as co-hosting webinar, contributing to joint learning agendas, etc.).

● Advise partners on conducting rapid market assessments, piloting tools, analyzing market market data, and applying findings to strengthen emergency program design and delivery.

● Identify and highlight promising private sector innovations, services and technologies that can enhance USG-funded humanitarian response.

● Support culmination learning events, ensuring that the resources and lessons generated throughout the award are effectively disseminated.

MONITORING, EVALUATION & IMPACT MEASUREMENT

● Support the maintenance and improvement of M&E systems to ensure data from PWS’ markets-related activities is accurately captured, organized, and accessible.

● Implement activities to assess and document the impact of PWS’ capacity strengthening, knowledge-sharing, and learning interventions.

● Contribute to...

Define Mercy Corps’ value proposition in the weather risk insurance sector consultancy

Description

Background:

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Decreases in humanitarian funding overall from both US and European institutional donors will not respond to the needs, which are bound to increase due to climate change. The frequency and impact of climate-related disasters is likely to increase in the years to come, leading to further displacements and negative impacts on both households and small businesses. Many climate hazards are predictable – they do not have to be treated as surprises. We do need to find ways to protect the populations we are working with against those shocks – not only to respond to their immediate needs and help them rebuild after a disaster hits, but also to protect the economic gains our programs have contributed to.

It is in this context that Mercy Corps is currently re-evaluating its strategy and exploring how it can better leverage the insurance sector to 1. Improve impact in our support to climate-affected populations; and 2. Expand our programmatic approach into disaster risk finance.

Mercy Corps is not starting from zero, but rather seeks to build on its experience and a series of initiatives that have, over the years, contributed to generating a strong body of knowledge. Our experience ranges from establishing MiCRO in Latin America, a micro-insurance company providing insurance policies against earthquakes to the most vulnerable, to working with local insurance companies such as Takaful in Kenya to test remote-sensing insurance for pastoralist populations, or providing equity to Pula Insurance through Mercy Corps Ventures. While these experiences have been successful overall, it is now time to not only bring all of our experiences under one roof but also develop a strong value proposition for Mercy Corps in the disaster risk management and insurance space.

Purpose / Project Description:

Mercy Corps is seeking support from insurance experts to define our value proposition and partnership models for advancing inclusive insurance. Mercy Corps’ positioning will need to be built on our current experience; and considered at three levels – at the macro level, working with national governments and insurance partners to pool funds and protect a large segment of the population; at the meso level to protect aggregators such as agribusinesses and financial institutions who can then provide coverage to their members/clients; and at the micro level, working with small businesses, smallholder farmers and individuals to facilitate access to insurance. It also includes taking stock of Mercy Corps’ experience with different models such as anticipatory action models, parametric/index-based insurance and/or traditional indemnity insurance, and bundling insurance with other financial services.

Mercy Corps is already working with a student team from George Washington University to map the weather-related insurance sector, identify areas of opportunity, and compile lessons learned from the broader insurance sector in that region. Mercy Corps is seeking a consultant to complement this work and develop a strategic roadmap that will include:

• A framework and theory of change based on a comprehensive SWOT analysis and strong understanding of the current trends in inclusive insurance, underlining how Mercy Corps can respond to the challenges currently faced by private insurance corporations in expanding their offering/client base and how much of the gaps left by the loss of funding in emergency response insurance can fill. This framework will clearly define the connection points between anticipatory action, private insurance, and macro schemes such as ARC Replica.

• Recommendations on investable and scalable models;

• A clear, actionable blueprint for engaging with new insurance partners

Consultant Activities:

The consultant will:

• Identify the areas of opportunity for Mercy Corps at the macro, meso and micro levels

• Develop a clear value proposition for Mercy Corps, including programming areas and messaging

• Develop a donor engagement plan, including the identification of priority donors who have aligned priorities and those donors to engage with within a longer-ter...

Market Systems Specialist (Regional) – PROPEL Kampala, Uganda

Description

MARKET SYSTEM Specialist (Regional) – PROPEL, Kampala - Uganda

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program Summary

The PROPEL Africa Project (Pathways to Resilience, Opportunities, Professional Employment and Learning) aims to address the persistent challenge of youth unemployment and underemployment in Liberia, Senegal, Tanzania, and Uganda. Currently, young people encounter systemic barriers to securing dignified employment, arising from misalignments between skills development and labour market needs, and inadequate access to financial resources. Implemented by JA Africa and Mercy Corps, PROPEL responds to these challenges through a dual approach: equipping underserved youth aged 15–30 with relevant, demand-driven business, employability, and life skills, while simultaneously improving the way the labour market works for young people.

Position Summary

The Market Systems Specialist will facilitate changes that strengthen the systems around youth employment and entrepreneurship. Indicatively, the focus will be on business development services (BDS), market linkages, digital services, and access to finance for self-employment, digital job/job-matching platforms, vocational training, and other access-to-work interventions, such as childcare for gig and waged employment. Private-sector engagement is critical, and advocacy for regulatory changes may also feature. The purpose of the role is to influence private and public sector actors that shape youth employment markets to become more effective, inclusive, and youth-responsive.

Essential Responsibilities

Technical Leadership

● In collaboration with the PD and wider PROPEL team, provide leadership and strategic vision to the systems-change components of the program, including contributing to workplan development, market and labor assessments, partnership selection and management, and overall sector strategy.

● Lead analysis of labor market systems (using or adapting Mercy Corps’ system labour market assessment approach) to identify constraints, opportunities, and leverage points for improved youth employment outcomes.

● Design interventions that strengthen key market system actors’ (such as Business Development Service providers, jobtech platforms, vocational skills providers, and financial institutions) incentives and capacity to play critical functions in more inclusive and effective ways.

● Provide technical leadership and guidance to ensure interventions apply market systems development principles and best practices

● Coordinate with consortium partner technical leads to ensure direct and MSD interventions are as complementary as possible

Market Systems Interventions

● Identify and engage high-potential private-sector and public-sector partners.

● Support co-creation of solutions that improve youth access-to-work, job creation, or entrepreneurship pathways.

● Promote integration of digital tools and innovative service delivery models.

● Lead intervention implementation and partnership management

● Assume responsibility for translating program learning into tangible adjustments to intervention strategies, applying adaptive management principles

Program Quality & Learning

• Collaborate with MEAL teams to track ecosystem-level changes and learning.
• Collaborate with relevant teams to develop the evidence and learning agenda, and support any research on the project led by the Research and Learning team
• Contribute to thought leadership on youth employment systems.
• Collaborate with PD, TEQ team, donors, and other stakeholders to showcase PROPEL system-change successes

Capacity Building

• Build skills of PROPEL team members in market systems development approaches.
• Facilitate cross-country learning on ecosystem interventions.

Security

• Work closely with the country team’s security focal point to develop and maintain systems that promote the safety and security of all team members.

• Ensure that PROPEL activities are designed and implemented with a clear analysis and understanding of security.

Organizational Learning

• As part of ou...

Monitoring, Evaluation, Accountability and Learning (MEAL) Specialist (Regional) – PROPEL, Kampala - Uganda

Description

Monitoring, Evaluation, Accountability and Learning (MEAL) Specialist(Regional) – PROPEL, Kampala - Uganda  

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program Summary

The PROPEL Africa Project (Pathways to Resilience, Opportunities, Professional Employment and Learning) aims to address the persistent challenge of youth unemployment and underemployment in Liberia, Senegal, Tanzania, and Uganda. Currently, young people encounter systemic barriers to securing dignified employment, arising from misalignments between skills development and labour market needs, and inadequate access to financial resources. Implemented by JA Africa and Mercy Corps, PROPEL responds to these challenges through a dual approach: equipping underserved youth aged 15–30 with relevant, demand-driven business, employability, and life skills, while simultaneously improving the way the labour market works for young people.

Position Summary

The Monitoring, Evaluation, Accountability, and Learning (MEAL) Specialist leads the design and implementation of a robust MEAL system for the PROPEL Africa program. They ensure that data informs decision-making, support adaptive management, and meet donor and organizational standards. The role oversees the development of harmonized tools and processes, data systems, and integrated learning across four countries and between the two principal implementing partners. The MEAL Specialist will work closely with the JA Africa MEAL focal point to provide overall consortium leadership, supervising the work of country-level MEAL team members.

Essential Responsibilities

MEAL Systems Design & Implementation

• Lead development of the program MEL Plan, including results frameworks, Indicator Performance Tracking Table, data collection tools, and learning plans.
• Ensure harmonized MEAL tools and processes across Mercy Corps and JA Africa, including standardization of data collection methods and integrated data management systems.
• Oversee annual surveys and baseline and final evaluations, ensuring compliance with donor and Mercy Corps best practices and requirements.
• Track value-for-money and social return on investment indicators as required to ensure stewardship of donor resources and effectiveness of programming.
• Manage data quality assurance processes and support country teams in MEL implementation.

Learning & Adaptive Management

• Facilitate consortium-wide quarterly and annual reflection and learning sessions with country teams and technical leads.
• Collaborate closely with the JA Africa MEAL focal point for joint analysis and reporting.
• Produce evidence-based insights for strategic decision-making and donor communication.
• Lead documentation of best practices, lessons learned, and program adaptations.

Capacity Building

• Provide training and mentorship to country MEAL teams and partners.

Accountability

• Ensure community feedback mechanisms are functional, inclusive, and responsive.
• Support safe data collection and safeguarding-integrated MEAL practices.
• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

Organizational Learning

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Safeguarding Responsibilities

· Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

· Practices the values of Mercy Corps, including respecting the dignity and well-being of participants and fellow team members.

· Encourages...

Financial Inclusion Specialist (Regional) – PROPEL , Kampala - Uganda

Description

Financial Inclusion Specialist (Regional) – PROPEL, Kampala - Uganda

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.in disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program Summary

The PROPEL Africa Project (Pathways to Resilience, Opportunities, Professional Employment and Learning) aims to address the persistent challenge of youth unemployment and underemployment in Liberia, Senegal, Tanzania and Uganda. Currently, young people encounter systemic barriers to securing dignified employment, arising from misalignments between skills development and labour market needs, and inadequate access to financial resources. Implemented by JA Africa and Mercy Corps, PROPEL responds to these challenges through a dual approach: equipping underserved youth aged 15–30 with relevant, demand-driven business, employability and life skills, while simultaneously improving the way the labour market works for young people.

Position Summary

The PROPEL Financial Inclusion Specialist leads the design and implementation of strategies and activities across the four countries to improve young people’s access to appropriate financial products and services. This includes providing strategic and technical guidance, planning and managing activities, identifying and managing partnerships with financial service providers (FSPs), and recruiting and managing consultancy support to ensure the availability and use of youth-friendly financial training and tools, and catalyzing market solutions that expand opportunities for underserved youth.

Essential Responsibilities

Technical Leadership

• Lead financial inclusion strategy across program countries to enable young people to access, use and benefit from formal and informal savings and credit products, including through digital services and channels
• Conduct market assessments to identify barriers and opportunities for youth financial access.
• Provide technical guidance on youth-friendly financial products and partnerships with FSPs, fintechs, and MFIs.

Program Quality & Innovation

• Ensure financial inclusion interventions align with market systems development principles.
• Support pilots and scale-up of innovative financial solutions.
• Work with the MEAL team to assess financial inclusion outcomes and adjust strategies.

Partnership Management

• Build and maintain relationships with financial institutions, regulators, and ecosystem actors.
• Support negotiation of partnership agreements and co-designed interventions.

Capacity Building

• Train country teams and partners on financial inclusion approaches.
• Provide ongoing mentoring and technical support.

Finance & Compliance Management

• In collaboration with the countries operations and finance departments, ensure proper financial management, procurement, administration, human resources and logistics (including transport and asset management) needs of the program are conducted within Mercy Corps’ policy and with the maximum benefit to the program.

Security

• Work closely with the country team’s security focal point to develop and maintain systems that promote the safety and security of all team members.

• Ensure that PROPEL activities are designed and implemented with a clear analysis and understanding of security.

Organizational Learning

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Safeguarding Responsibilities

• Actively learns about ...

Rate of Pay:  £13.45 per hour (K:A Leisure provides workers with a minimum hourly rate of £13.45 under the Living Wage Initiative. Term and Conditions apply)

Hours: 16.5 hours per week

Location:  The Portal Café, Irvine

Role Summary:

To undertake any other reasonably required duties as instructed by Management or someone acting on their behalf, in addition to the role specific tasks & responsibilities detailed below.

Role Specific Tasks

Catering environment duties will include:

• Opening and closing the cafe
• Preparing and serving food and beverages whilst operating within Food Safety and Nutrition guidelines
• General catering and specific cleaning duties
• Cash handling/till operation.

Desirable: Current Food Hygiene Certificate

More Information: To apply, please complete and submit our KA Leisure application form, available on

our website: https://kaleisure.com/about/work-with-us/

Legal Project Manager

Description

Background:

About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 35+ countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.The Project
Mercy Corps has embarked on a global rebrand and renaming to build a strong, externally facing brand that allows us to maximize our impact. The day-to-day organization will remain consistent, guided by the 10-year Pathway to Possibility strategy. However, Mercy Corps is seizing the opportunity to articulate what makes it unique in a way that is both differentiating and motivating to its stakeholders. The rebrand will be launched in 2026 and the Legal team will play an integral role in preparation, execution, and absorption of Mercy Corps name change process. 

Purpose / Project Description:

The Legal Project Manager will support the organization’s rebrand effort by assisting with the legal and regulatory aspects from preparation through launch of the project. Reporting to the Deputy General Counsel, and working closely with the Rebrand Team, the People (HR) Team as well as Regional and Country Teams, the Project Manager - Rebrand will manage project deadlines, deliverables, and communications to internal stakeholders to ensure timely execution of the legal aspects of the global name change. The role will require project management skills, cross-cultural competency, and change management expertise to navigate complex, multi-jurisdictional legal/regulatory processes.

Consultant Objectives: 

Successfully navigate the legal and regulatory aspects of a multi-jurisdictional project across Mercy Corps' U.S., European, and Country operations.

Consultant Deliverables:

The Consultant will:

• Support the preparation and effectuation of the corporate name change for Mercy Corps Global Support (HQ) offices in the U.S., UK, and Netherlands as well as coordination with charitable regulators.
• Assist in preparing and implementing updates to governance documents for adoption by the Mercy Corps board.
• Assist in finalizing the scoping and support planning for country name change administrative processes.
• Advise the Global People Team and country teams on associated administrative processes including, where applicable, updates to labor and employment agreements, consultancy contracts, and satisfying other potential statutory requirements across different jurisdictions, including, for example, any legal processes related to updating tax, insurance, or work authorizations.
• Lead the preparation and updating of Mercy Corps legal agreement templates, contracts, and policies, including support to the People Team in managing updates to templates and supporting HR documents.
• Advise on and support contract novation strategies, where necessary.
• Assist in providing legal consultation and risk mitigation guidance throughout the rebrand process.
• Deliver a final report summarizing corporate name change status, regulatory notifications, and updated legal templates/documents across global operations, as well as any recommendations for future efforts.

Timeframe / Schedule: 

Approximately February 2026-September 2026, subject to change at Mercy Corps’ discretion.

The Consultant will report to:

The Deputy General Counsel will be the primary supervisor with oversight by the General Counsel.

The Consultant will work closely with:

Rebrand Team, Legal Department, Marketing/Communications Department Operations Department, Country and Regional Teams, People Team.

 

Required Experience & Skills:

• Juris Doctor degree and admission to a bar association in a U.S. state (in good standing).
•  5-10 years of experience in legal corporate transactional matters.
•  Knowledge and experience of labor and employment law across multiple global   jurisdictions preffered
• Demonstrated project management skills (Project Management training and/or certification is a plus).
• Excellent oral and written communication skills and demonstrated presentation skills.
• Ability to work efficiently and collaborati...

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