Retail Stock Manager, Botanics Trading Company

Job Description

Purpose

Manage all aspects of the stock control function within the retail division.

Core Responsibilities

Stock Control & Accuracy

•  Accurate receiving and checking of all stock deliveries

•  Processing all stock deliveries ready for sale

•  Managing and collating stock transfers and returns for regional gardens, exhibition shop,

events, and online shop

•  Organisation and maintaining the stock room

EPOS & Pricing Management

•  Ensuring all prices are accurately input onto the EPOS system and stock priced accordingly

•  Updating and managing any price changes on the EPOS system as agreed with Managers

•  Setting up new product lines on the system in advance of product launches

Supplier & Stakeholder Liaison

•  Working with suppliers to ensure timely and accurate deliveries

•  Liaising with suppliers to resolve issues of damaged stock, shortages, and mis-delivered

consignments

•  Regular liaison with supervisors at regional sites on stock queries and issues

•  Liaising with Retail Manager and supervisors to ensure accurate replenishment and product

launches

Financial & Audit Compliance

•  Checking and matching invoices and delivery notes for processing and payment by finance

team

•  Managing all stock wastage and shrinkage to ensure accurate stock levels and minimise losses

•  Managing and directing regular and year-end stock takes on the shop floor/stock room

•  Liaising with external auditors and the Finance team on accurate end-of-year stock valuations

People & Organisational Development – September 2025

Sales Analysis & Reporting

•  Analysis of sales reports to identify low stock lines for reorder

•  Processing order information and stock adjustments for online shop sales

Training & Team Support

•  Overseeing any back-office training needs for retail teams across all 4 sites

Specific Objectives

•  Manage the shop floor and ensure accurate inventory records.
•  Prioritise stock for the shop floor based on demand.
•  Process stock efficiently and align with product launches to maximise sales in collaboration

with the buying team.

Person Specification

Essential Skills

•  Work proactively with the team and take ownership of workload

•  Prioritise tasks and manage conflicting demands within a busy stock control environment

•  Communicate effectively with people at all levels using strong interpersonal skills

•  Maintain excellent attention to detail to resolve stock issues efficiently

•  Use initiative to meet seasonal demand and deadlines

•  Handle a variety of stock types safely and effectively.

•  Demonstrate previous experience in visitor or customer service roles

•  Follow health and safety procedures consistently

•  Respond to enquiries professionally and accurately

•  Adhere to established work procedures

Desirable Skills

•  Computer literate – use of Microsoft Word, Outlook, Excel, databases, EPOS

•  Previous retail, customer service and cash handling experience

•  Plant knowledge desirable

•  Stock control qualification

•  First Aid Certificate

•  SVQ 3 or above equivalent in Customer Care

People & Organisational Development – September 2025

Maintenance & Performance Manager

Salary: £60,000 p.a. plus benefits 

Location: Leatherhead, Surrey

Hours: 37 hours per week

About us: 

Each year, we provide housing and support for more than 1,800 socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and South-West London. 

We make a difference to clients by enabling them to feel valued and supported. We have a strong sense of social responsibility and believe everyone should be able to live independent and fulfilling lives. Our values – respect, empowerment, responsibility, and excellence – guide everything we do. 

The role:

We have been transforming lives for over 50 years, we’ve grown our services and built strong partnerships with stakeholders, suppliers, and the communities we serve. As we look ahead, we have bold plans to expand our impact and reach.

We're looking for someone who not only brings the right knowledge and experience, but also the vision, drive, and determination to help shape the future of our repairs and maintenance services. This is a real opportunity to make a difference, enhance our service delivery, and contribute to the growth of our Asset Management function.

We currently manage over 900 units of supported accommodation. This role is key to ensuring the effective delivery of our reactive repairs and voids service. You’ll lead our In-House Repairs Team and oversee external contractors, ensuring all works are completed to a high standard, on time, and in line with health, safety, and compliance requirements. Regular engagement with staff, contractors, and clients means strong communication skills are essential.

The role involves frequent travel across our housing portfolio, so access to suitable transport is necessary. While the role is hybrid, regular presence in our offices and properties is required.

We’re looking for someone who can:

• Demonstrate experience improving service delivery in repairs and maintenance
• Deliver reactive repairs, maintenance, and void management in a housing context
• Manage in-house trade operatives and external contractors
• Monitor and meet KPIs, contractual obligations, and budgetary targets
• Interrogate and analyze data trends to reduce costs and improve operational delivery
• Evidence contract management and procurement experience and working methodologies
• Produce clear specifications and ensure works meet required standards
• Understand relevant property legislation and standards in social and supported housing
• Organise workload effectively and provide regular progress updates
• Use IT systems confidently and efficiently
• Communicate clearly and professionally with clients and colleagues

Tick most but not all the boxes? 

The best candidate rarely does! If you are excited by this role, share our values and feel you have most of what we are looking for, go ahead and apply – you could be exactly who we need.

Our benefits are great too, they include: 

• 28 days annual leave per annum, plus bank holidays and one wellbeing day each year.
• The opportunity to buy or sell up to five days annual leave per holiday year.
• A defined contribution pension scheme and life assurance.
• A comprehensive range of discounts and wellbeing resources through our benefits platform.

Other things you need to know 

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values. 

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. 

Successful candidates will be required to complete a Basic DBS check.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

                                APPLICATION PACK FOR:
Bar Supervisor

APPLICATION PACK
Bar Supervisor

Bar Supervisor
Bar Manager
50-52 Camden Square, NW1 9XB
Zero Hours Contract

Job Title:
Reporting to:
Office location:
Contract type:

Who We Are

The London Irish Centre’s mission is to empower and enrich lives through Irish community and
culture. Since 1955, we have served the Irish community in London, providing crucial support,
connection,  and  a  ‘home  from  home’  to  those  living  in  the  capital.  Our  services  include
accredited advice and support, community wellbeing activities, and an extensive program of Irish
arts,  culture,  and  education.  Our  venue  also  comprises  a  licensed  bar  and  shop,  as  well  as
private hire spaces to support the work of our charity. As the Irish heart of London, we extend a
warm, inclusive welcome to all who seek our help, offering support, community, and a place to
celebrate the best of Irish culture. The London Irish Centre is the oldest and largest Irish Centre
in Britain, offering a mix of community and cultural services for both Irish and local communities
in London and UK wide.

How to Apply

In  this  pack  we  have  included  a  job  description  and  person  specification  to  support  your
candidature. The details in the job description and person specification should be addressed in
a maximum one-page cover letter. The cover letter should include your current job title, salary
and  position  within  banding  where  relevant.  To  apply,  upload  your  CV  and cover  letter  to  this
portal:
 https://londonirishcentre.peoplehr.net/Pages/JobBoard/Opening.aspx?v=ac40ddef-dced-4315-ac82-
93a3e033ca86
Please note that all roles at the London Irish Centre are subject to enhanced DBS (Disclosure and
Barring Service) checks as part of our commitment to safeguarding and promoting the welfare of
vulnerable individuals.

Applications will be reviewed on a rolling basis, and we will be actively interviewing. We reserve
the  right  to  close  applications  before  the  stated  deadline.  Interviews  will  begin  with  an  initial
online screening, followed by in-person interviews at the Centre.

If you would like to have an informal conversation with Louise Rowe (CFO and hiring manager)
please contact us by email at recruitment@londonirishcentre.org to arrange a call.

Job Brief

1

                                APPLICATION PACK FOR:
Bar Supervisor

The Bar Supervisor plays a key role within the Bar and Events Team at the London Irish Centre (LIC),
supporting the Bar Manager in establishing the venue as London's premier Irish bar. This dynamic
role goes beyond day-to-day bar supervision and includes venue setup, technical support, and
involvement in the events business. Working closely with the Event Manager, the Bar Supervisor
ensures that the LIC's technical facilities—particularly AV and sound equipment—are kept in top
condition, offering exceptional event experiences. Additionally, the role involves collaborating with
the Cultural Events Team to support live performances and events. This is a fantastic opportunity to
be part of building and enhancing the identity of the London Irish Centre while gaining hands-on
experience in managing bars, events, and live performances.

Responsibilities/Duties

•  Day-to-Day Bar Operations: Supervise the bar team, ensuring all tasks and checklists are
completed and the Hub Bar remains clean, organized, and well-stocked. Hold the team
accountable for maintaining these standards.

•  Timesheet Management: Complete timesheets for zero-hour contracted bar staff, ensuring
accuracy and timely submission to the Bar Manager for approval before payroll deadlines,
including tracking additional hours or any absences.

•  Training & Development: Assist the Bar Manager in training new staff and managing casual

or agency bar staff ensuring tasks are being split fairly, with the intention all staff are
achieving the same goals.

•  Event Stock Management: Ensure that the bar is fully stocked for each event, including

fulfilling any special requests from clients, and maintaining a smooth operation throughout
the event.

•  Stock Takes & Reconciliation: Assist the Bar Manager with weekly stocktakes and reconcile

stock with sales reports to maintain accuracy.

•  Cellar Management: Perform regular checks on equipment, ensuring that the beer line

system and cellar remain clean and functioning at the highest standard.

•  Venue Setup & Event Logistics: Lead the room setup and turnaround process, working with
the Event Manager to identify any additional staff or resources needed for complex setups
and smooth event delivery. Ensuring that pre-event checklists have been completed.

•  Technical Facilities Management: Collaborate with the Event Manager to ensure all

technical equipment (e.g., AV systems, projectors) is in good working order. Schedule any
necessary maintenance to avoid disruptions during events.

•  Event & Shi...

Enterprise Supervisor
(BOLD AND BRAVE)
Job Description

Finance and Enterprise
Enterprise Supervisor
Area Manager – Bold and Brave
All Bold and Brave locations

Service:
Job Title:
Reports To:
Location:
Main Purpose of Post:
To manage the day to day running of Bold and Brave; a youth retail enterprise by:

•  Overseeing all aspects of Bold and Brave operation; providing customer service, ordering
stock for all sites, social media advertising, organising and service at external events.

•  Supervising the zero hours Bold and Brave staff
•  Establishing strong relationships with young people, education and employment providers
local businesses and other key stakeholders to support the day to day running of the Bold
and Brave

•  Support with EPOS management, new line set up for stock and other admin tasks in both

shops and cafes.

•  Take a lead responsibility for the Health and Safety aspect of the running of the Café and

Shops to ensure the safety of customers, staff, and service users.

Main Responsibilities and Duties:
Enterprise Operation:

•  Overseeing the day to day running of Bold and Brave Café and shops , including completing

rotas for zero hours staff and ordering stock for premises.

•  Supervision of zero hours staff, volunteers and apprentices at the Café.
•  Providing customer service food preparation, managing the till including making sales and

dealing any complaints

•  Responsible for ensuring all staff & volunteers comply with food hygiene standard including,
record keeping, risk assessments, sickness reporting, food storage procedures, daily cleaning
procedures, etc.

•  Organising special promotions, displays and social media posts for support with the

promotion and advertising of Bold and Brave.

•  Working with the Area Manager to manage stock control levels;, liaising with local suppliers
to ensure all premises are adequately and appropriately stocked and waste is minimised.
•  Supporting the finance team ensuring invoicing is correct, cash taking are banked and EPOS

systems are reporting correctly

•  Ensuring standards for quality, customer service, food hygiene and health and safety are

met.

Template updated 28.01.23 (PH)

[Type here]

•  Promote, organise and host external events for Bold and Brave, including pop up shop,
external catering contract and other Young Somerset events where Bold and Brave is
present.

•  Organise, promote and manage workshop opportunities in our Bold and Brave premises to
support with additional revenue streams and more employment opportunities for young
people.

•  Resolve health and safety, legal and security issues in liaison with the Area Manager and

Premises Manager

•  Carrying out risk assessments and resolving any health and safety issues, as directed by the

Premises Manager.

Relationships

•  Building collaborative relationships with a wide range of local stakeholders.
•  Provide support to the Enterprise Manager by attending partnership and local business
meetings / events to maximise the opportunities available to Bold and Brave and young
people being supported by the enterprise.

Other

•  Undertaken essential training for the role.
•  Attend regular training and development opportunities.
•  Contribute to best practice within the service.
•  Reporting of safeguarding concerns, following organisational processes.
•  Support with other Young Somerset events where needed.

Additional Information

The postholder must be able to demonstrate commitment and enthusiasm towards Young
Somerset’s four core values: Putting Young People First, Inspiring, Collaborating, Going Further.

An Enhanced DBS clearance is required as post holder will be working in close proximity to children.
This post is exempt from the Rehabilitation of Offenders Acts.

The salary is £26,500 for 37 hours per week. Monday – Saturday.

Holiday entitlement is 27 days, plus 8 Bank Holidays (pro rata for part time staff), with an additional
5 days after 5 years service (pro rata for part time staff).

The postholder will be required to work a shift pattern which includes Saturdays, and occasional
evenings.

Qualifications

2

[Type here]

Essential

•  5 grade C GCSEs or above (or equivalent), including English and Maths
•  Full UK Driving License

Desirable

Level 3 Retail
Level 3 Food Hygiene
Level 2 Health and Safety
Level 2 First Aid

•
•
•
•
•  2 A-levels passes (or equivalent in a relevant subject e.g. Level 3 business, marketing, retail,

hospitality or youth work).

Experience

Essential

•  Working in the hospitality sector
•  Work both as part of a team and self-directed
•  Supporting and / or mentoring young people
•  Use of business ICT and systems
•  Engaging with a wide range of agencies and stakeholders

Desirable

•  Working with young people with mild to moderate mental health issues, social anxiety or

isolation

•  Hospitality supervision or management, including stock control, customer service, product

display and promotions.
•  Marketing pr...

Lettings Officer

Job Description

Job Title: Lettings OfficerContract Type: PermanentSalary: £26,153.96 Per Annum (£28,739.52 is achieved after 12 months successful performance in the role)Working Hours: 35 hours per weekWorking Pattern: Monday to Friday, HybridLocation: LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Lettings Officer
Deliver a quality lettings service for social housing, working closely with colleagues from Asset Services, Empty Homes Repairs Delivery teams and Housing Services to ensure that homes are let quickly and appropriately, at the required standard, minimising rent lost through empty homes.  
Role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. Drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value.About you
We are looking for someone with:
• Demonstrable commitment to Our Riverside Way values. 
• Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. 
• A strong customer focus, with excellent written and verbal communication skills. • Experi-ence of working in lettings.

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:
• Competitive pay & generous pension 
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside: 
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to be considered

Role Profile
• Deliver end to end management of empty homes, from the point that notice is received (or handover date is received), to the creation of the new tenancy on the housing man-agement system. Work collaboratively with colleagues in Asset Services and Housing Ser-vices to ensure that properties are let as quickly as possible, to the required standard. 
• Manage notice periods, advising customers of their responsibilities, securing a forwarding address and making arrangements for any arrears to be paid, making arrangements for no-tice inspections and viewings. 
• Manage customer housing applications where Choice-Based Lettings (CBL) and Common Housing Register (CHR) partnership delegate this responsibility to housing providers. 
• Advertise and allocate properties in line with lettings policies and strategies, using CBL and CHR partnerships, local nomination arrangements and online advertising as appropriate, ensuring that photographs and information provided about the property are an acceptable quality. 
• Carry out appropriate pre-tenancy checks, including an income and expenditure check, to support customers to ensure that they are able to afford the property and referring on for specialist support as appropriate. Take ini...

Assistant Design Manager

Full time | North West Locations

Our business is truly special; part of the Eric Wright Group, and wholly owned by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose. Forward thinking and people focussed, we retain our traditional values and are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference every day. Our business would not be the business it is today without its people, we strive to develop and nurture talent, provide a positive healthy environment empowering our people to be the best they can be.

Our values: 

At the heart of everything we do are four core values:

• Integrity– We’re transparent, honest, and accountable. We build trust and deliver lasting impact.
• Excellence– We go beyond expectations with expertise, determination, and attention to detail.
• Respect– We’re inclusive, compassionate, and professional. Every voice matters.
• Innovation– We think differently, solve problems creatively, and embrace a “can do” attitude.

The Role

We have a rare and exciting opportunity for an aspiring Assistant Design Manager to join our talented team. In this role, you will contribute to and apply design management principles, working closely with both pre-construction and site teams to help achieve EWC Construction’s project goals. You will follow a structured development plan with clear milestones, supporting your progression toward becoming a fully qualified Design Manager in the future.

It is essential that you are qualified to a minimum HNC/Degree level in a construction/design related subject and have the appropriate experience You will have outstanding IT skills including knowledge of BIM. An effective communicator, able to engage, motivate and influence people in a busy and thriving environment.

Duties

• Assist with design manager in the communicate with all parties to determine and implement the EWC Design Management procedure.
• Direct communication is required with members of the internal and external stakeholders involved in any scheme.
• Assist and in some cases lead the day-to-day management of the EWC design team as directed by the Design Manager or the Project Manager and in line with EWC procedures.
• Monitor the resource of the design team with the help of the design manager / project manager and ensure that there is regular communication in doing so. The candidate will need to directly lead certain aspects of this as they develop
• Present development presentations at each chosen Gateway to the Senior leadership team at EWC (Including the senior design manager)
• Manage the process and trackers required to manage the design (overseen by the Design manager / Project Manager).
• Issued meeting minutes when in the DTMs should they be required
• Assist the pre-construction team with any clarifications and derogations be needed at contract stage.
• Feed into and complete any appraisal documents if required
• Undertake site walk around with the site team where required to sort out site issues / design issues.
• Ensure that they adhere to the protection of themselves and other EWC staff when they are on site.
• Develop their knowledge on the legal requirements of management of the design such as (Planning / Building safety regulator / Warranty provider / BREEAM) to be able to lead these processes.
• Work with the design manager with documents and matters relation to RDD / Client sign off / sample schedules where required and if need be, lead that process to a conclusion.
• Develop their knowledge on the commercial aspect of the design management for future implementation.
• Develop their knowledge on the different techniques of construction at all stages (Foundations to internal finishes).
• Liaise with construction management team when required.
• Attend meetings as required. Some meetings you will be expected to lead and chair.
• Attend construction sites where required and work from construction sites permanently if need be until the Design Management role on that site is deemed completed.
• Assist in the implementation of company quality procedures.
• Assist in implementation of company health and safety procedures.
• Aid and support Operation Managers as required
• Work with document controllers to ensure that all documents are up...

Assistant Design Manager

Full time | North West Locations

Our business is truly special; part of the Eric Wright Group, and wholly owned by the Eric Wright Charitable Trust, we are a commercially focused business with a social purpose. Forward thinking and people focussed, we retain our traditional values and are extremely proud of our dedicated, passionate and friendly colleagues who live our values and work hard to make a difference every day. Our business would not be the business it is today without its people, we strive to develop and nurture talent, provide a positive healthy environment empowering our people to be the best they can be.

Our values: 

At the heart of everything we do are four core values:

• Integrity– We’re transparent, honest, and accountable. We build trust and deliver lasting impact.
• Excellence– We go beyond expectations with expertise, determination, and attention to detail.
• Respect– We’re inclusive, compassionate, and professional. Every voice matters.
• Innovation– We think differently, solve problems creatively, and embrace a “can do” attitude.

The Role

We have a rare and exciting opportunity for an aspiring Assistant Design Manager to join our talented team. In this role, you will contribute to and apply design management principles, working closely with both pre-construction and site teams to help achieve EWC Construction’s project goals. You will follow a structured development plan with clear milestones, supporting your progression toward becoming a fully qualified Design Manager in the future.

It is essential that you are qualified to a minimum HNC/Degree level in a construction/design related subject and have the appropriate experience You will have outstanding IT skills including knowledge of BIM. An effective communicator, able to engage, motivate and influence people in a busy and thriving environment.

Duties

• Assist with design manager in the communicate with all parties to determine and implement the EWC Design Management procedure.
• Direct communication is required with members of the internal and external stakeholders involved in any scheme.
• Assist and in some cases lead the day-to-day management of the EWC design team as directed by the Design Manager or the Project Manager and in line with EWC procedures.
• Monitor the resource of the design team with the help of the design manager / project manager and ensure that there is regular communication in doing so. The candidate will need to directly lead certain aspects of this as they develop
• Present development presentations at each chosen Gateway to the Senior leadership team at EWC (Including the senior design manager)
• Manage the process and trackers required to manage the design (overseen by the Design manager / Project Manager).
• Issued meeting minutes when in the DTMs should they be required
• Assist the pre-construction team with any clarifications and derogations be needed at contract stage.
• Feed into and complete any appraisal documents if required
• Undertake site walk around with the site team where required to sort out site issues / design issues.
• Ensure that they adhere to the protection of themselves and other EWC staff when they are on site.
• Develop their knowledge on the legal requirements of management of the design such as (Planning / Building safety regulator / Warranty provider / BREEAM) to be able to lead these processes.
• Work with the design manager with documents and matters relation to RDD / Client sign off / sample schedules where required and if need be, lead that process to a conclusion.
• Develop their knowledge on the commercial aspect of the design management for future implementation.
• Develop their knowledge on the different techniques of construction at all stages (Foundations to internal finishes).
• Liaise with construction management team when required.
• Attend meetings as required. Some meetings you will be expected to lead and chair.
• Attend construction sites where required and work from construction sites permanently if need be until the Design Management role on that site is deemed completed.
• Assist in the implementation of company quality procedures.
• Assist in implementation of company health and safety procedures.
• Aid and support Operation Managers as required
• Work with document controllers to ensure that all documents are up...

Search & ApplyJob description

Job description

Support Team Manger - Female Only (3465)

We have an exciting opportunity for a Support Team Manager to join our dedicated team in Nelson.

You will need to hold a full UK driving license for this role.

About Mirus:

For 40 years, we have provided support so people can do the things they love, achieve their goals, and live good lives - always with voice, choice, and control.

We support people with learning disabilities, mental ill-health, and autistic people. Our services are shaped by the people who use them – we listen to and value each person's unique voice and experiences, creating an environment where everyone feels heard and understood.

We know that people have better lives when they feel part of their community – and the community benefits too! That's why we work with others to build networks that encourage people to explore opportunities, discover new interests, develop relationships, and enhance their independence.

Everything we do is guided by our values: Together, Respectful, Responsible, Empowering, and Courageous. 

About the role:

Reporting to the Registered Manager, you'll deliver high-quality person-centred services through strong line management of the senior support workers and support staff teams. You'll deliver excellent care and support planning practice, leading by example as a practice role model. You'll deliver great outcomes for the people we support. You'll be responsible for managing your services within budget, manage care hours, rotas and contracts and deliver against key objectives. You'll deliver a positive health, safety and wellbeing culture.

What will you be doing?

· Ensure the care and support planning and personalised risk assessment processes are well managed.

· Uphold highest standards relating to Safeguarding and ensure all staff training is current.

· Lead the teams in delivering person centred support which ensures people make and maintain relationships that are important to them.

· Lead the teams in enabling people to play an active role in their community and achieve the things that matter to them.

· Deliver services in accordance with the contract, budget, and commissioned hours.

· Lead staff in the implementation of all support plans / guidance and to ensure plans and risk assessments are current and appropriately updated.

· Ensure the involvement and inclusion of all people as well as their circle of support if desired.

· Lead teams who encourage and enable people we support to maximise independence and to be active in their community.

· Ensure people are supported to give feedback on the support received and act upon this feedback, updating support plans accordingly.

· Ensure the delivery of Active Support across your services in accordance with Mirus strategy.

What we're looking for:

Essential:

· QCF level 4/5 management qualification or willing to work towards

· Experience of supporting people who have learning disabilities, with minimum 1 year's management experience

· Experience of positively liaising with external agencies, families, and representatives

· Experience of working within legislative guidelines, i.e., C IW Standards, Mental Capacity Act, Safeguarding, Health and Safety, DOLS etc

· Ability to work flexibly and take part in an ‘Out of Hours' service

· Ability to work effectively across a range of teams, to include peer group and Multi-Disciplinary Teams

Our Benefits:

· Fully funded and supported qualification–QCF.

· Full training programme and opportunities for development and promotion.

· 24 days' Annual Leave, plus Bank Holidays increasing to 29 after 5 years service.

· Pension Scheme.

· Cycle to Work Scheme·

· Paid work-related travel at 45p per mile between services.

· Employee Assistance Programme.

· Wellbeing Hub.

A full job description is attached, please review for more information about the role.

• Vacancy Type:Permanent
• Location:Nelson
• Postcode:CF46 6PJ
• Full-time / Part-time:Full-time
• Salary:£33,000
• Closing Date:31 January 2026

Job Title:  Manager New Chapters –

Fixed term – One year

Salary Range: £35,000- £40,000 per
annum

Responsible To: Assistant Director

1.  Job Summary

The Manager will lead New Chapters, our social enterprise second-hand book business, through
a period of operational strengthening and strategic development. This is a hands-on turnaround
role focused on improving systems, enhancing the experience of the people we support, and
ensuring the long-term sustainability of the enterprise.

The postholder will oversee day-to-day operations, sta(cid:431) and volunteer coordination, quality of
support, and commercial performance, ensuring New Chapters continues to provide
meaningful work opportunities for adults with learning disabilities.

2.  Operational leadership

  Oversee the daily running of the 3,000 sq ft warehouse and online book operation.
  Ensure e(cid:431)icient stock processing, order fulfilment, and workflow management.



Implement improvements to systems, processes, and productivity.

  Maintain a safe, organised, and welcoming working environment.

3.  People management


Lead, support, and motivate staff and volunteers working within the

enterprise.

  Ensure high-quality support for people with learning disabilities, promoting

independence, skill development, and positive outcomes.

  Coordinate work experience placements for students and young adults.

  Model a culture of professionalism, inclusion, and continuous improvement.

Quality and compliance

  Ensure all activities meet internal policies, safeguarding standards, and health & safety

requirements.

  Monitor and report on service performance, outcomes, and risks.

  Maintain accurate records and documentation.

Commercial & Strategic Development

Page 1 of 4

  Support the financial sustainability of the enterprise through e(cid:431)icient operations and

cost-e(cid:431)ective practices.



Identify opportunities to improve income generation and customer experience.

  Contribute to the development of the new employability programme and its integration

into the service.

  Build positive relationships with internal teams, volunteers, and external partners.

Turnaround Focus

  Diagnose operational challenges and implement practical solutions.

  Strengthen team culture, communication, and accountability.

  Establish clear routines, expectations, and performance standards.

  Prepare the service for long-term stability beyond the secondment period.

This  job description outlines the roles, duties and responsibilities of  the post.  It is  not intended to
detail all specific tasks.  Kisharon Langdon reserves the right to alter the content of this job description
to reflect the changing needs of the organisation but is a correct reflection of the main duties of the
post at the time of writing.

4.  Acceptance

I agree to undertake the duties of the job in accordance with the above.

Signed: ……………………………………………………... (Post Holder)

Name: ………………………………………………………. (Print)

Date: …………………….

Signed: ……………………………………………………... (Line Manager)

Name: ………………………………………………………. (Print)

Date: …………………….

This document is to be signed and returned to the HR Department on your appointment and/or at
the review point for Kisharon Langdon Job Descriptions. The signed copy will be retained on your
Personal File.

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Qualifications

Knowledge & Experience

Skills and abilities

PERSON SPECIFICATION



Essential



  Educated to Degree level or
extensive work experience
in relevant field
  Experience managing
or coordinating a
service, project, or
team.
- Understanding of
working with adults
with learning
disabilities or other
support needs.
- Knowledge of
safeguarding, risk
management, and
health & safety.
- Experience improving
systems, processes, or
operational
performance.









  Strong leadership skills
with the ability to
motivate and support
others.
- Excellent
organisational and
problem-solving
abilities.
- Confident
decision-maker with a
practical,
solutions-focused
approach.
- Ability to build
positive relationships
with staff, volunteers,
and the people we
support.
- Strong
communication skills,
both written and
verbal.
- Ability to manage
competing priorities in
a busy environment.







Desirable

  Experience of working in

Social Care

  Delivering and running

programmes and activities
within health and social
care sector.

  Managing volunteers
  Project management skills

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Other

  Commitment to the

  To be a car driver

organisation’s ethos and
aims, and the ability to
respect, support, promote
and work within a Jewish
ethos.

  Acceptance of and
commitment to the
principles underlying the
organisation’s Equality &
Diversity and Health &
Safety Policies.

  Excellent written and verbal

communication skills
  Proficient in key MS Office
modules and web based
social network platforms

  This role requires the

successful candidate to
complete a Disclosure
Barr...

Support Your

Midlands Air Ambulance Charity

Area Relief Shop Manager

Location: Worcester, Gloucester, Hereford & Ross on Wye (Ideally based in Worcester)

30 hours per week (may be required to work weekends)

£13.92 per hour

About us

Midlands Air Ambulance Charity is an independent health care provider and is rated outstanding by the Care Quality Commissioned (CQC). We are responsible for delivering a pre-hospital emergency helicopter-led service across the Midlands Region – we proudly serve the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire.

Midlands Air Ambulance Charity (MAAC) is the largest Air Ambulance Charity in England serving a population of nearly seven million over six counties. We are an establish healthcare provider with over three decades of experience. Our core organisational divisions include:

Emergency critical care service – Our three airbases play a pivotal role in delivering rapid critical prehospital emergency medical care, by ensuring that residents across the Midlands region have access to a network of air ambulance helicopters within 10 minutes. we provide a pre-hospital helicopter-led service, 24/7 operations, 365 days a year, to residents and visitors across the Midlands region, bringing hospital-level procedures and medicines to the patient at the scene of an accident or incident.

Charitable programme – we raise funds for our lifesaving service and play an active role within the communities of the six counties that we serve. We provide education programmes volunteering opportunities and social engagement activities to support with community cohesion and wellbeing.

Retail network – we have a growing portfolio of charity shops which contribute towards raising funds for helicopter and critical care car missions. We also support environmental and ethical causes as part of our wider societal role.

Training provider – we deliver community life skill sessions, such as CPR, bleed control, defibrillation usage alongside CPD accredited courses ranging from workplace first aid training to specialist pre-hospital clinical training.

The organisation is driven by a longstanding and deep-rooted ‘One Team’ ethos:

Vision - Saving Lives by Saving Time - Today, tomorrow, and in the future.

Mission - To provide patients with outstanding pre-hospital care and life saving intervention through the operation of helicopter-led emergency medical services.

Values - Receptive, Recognition, Relevant, Respectful and Responsible

About the role

The relief manager will provide cover for our Charity Shops in Worcester, Gloucester, Hereford and Ross on Wye as and when required. In the absence of the Shop Manager, you will be responsible for all aspects of running the charity shop, including but not limited to staff, volunteers, customer service, stock management, financial records, administration and compliance with current legislation.

Candidates must have a full clean driving license and their own vehicle.

Please refer to the job description and person specification for further information.

How to apply

Please download the attached application form or send a full up to date CV with covering letter to introduce yourself and highlighting key achievements and experience relevant to the role and send to recruitment@midlandsairambulance.com.

Job DescriptionPerson Specification

Recruitment Privacy Notice Policy

Other information

We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).

Gas and Electrical Technical Manager

Job Description

Job Title: Gas and Electrical Technical Manager - Property ServicesContract Type: PermanentSalary: £58,451.1 per annumWorking Hours: 35 Hours per week  Working Pattern: Monday - Friday, HybridLocation: Camden, LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties.
Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers’ homes via our in-house team and a variety of contractors and service providers who are employed on our behalf.  This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes.  Our work also includes statutory and regulatory compliance checks.

The difference you will make as a Gas and Electrical Technical Manager - Property Services
To lead, manage, and oversee the quality assurance and compliance auditing functions for all building services across Riverside’s property portfolio. This includes accountability for compliance relating to gas, heating, hot water, water pumps, electrical systems, Heat Interface Units (HIUs), and Heat Stores, as well as managing and supporting the associated compliance auditors. The role ensures the highest standards of safety, regulatory compliance, and quality of work delivered by both Riverside’s Direct Labour Organisation (DLO) and external contractors, while safeguarding Riverside’s essential accreditations (Gas Safe Registration, NICEIC Registration, and related compliance frameworks).About you
We are looking for someone with
•    Qualifications in building services management, compliance auditing, or a relevant tech-nical discipline.
•    Extensive experience managing compliance and quality assurance in building services, specifically within gas, heating, hot water, electrical systems, and related areas.
•    Comprehensive knowledge of relevant regulations, including:
o    Gas Safety (Installation and Use) Regulations 1998
o    BS 7671 Wiring Regulations
o    Electricity at Work Regulations 1989
o    Heat Network (Metering and Billing) Regulations
o    Health & Safety at Work Act 1974
o    CDM Regulations
•    Demonstrated leadership experience, managing compliance auditors and teams.

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
•    Competitive pay & generous pension 
•    28 days holidays plus bank holidays
•    Flexible working options available
•    Investment in your learning, personal development and technology
•    A wide range of benefits

Diversity and Inclusion at Riverside: 
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.   Applications may close before the ...