Education Support Worker

Overview

• ID

  300199

• Salary

  £13.18 per hour, inclusive of Allowance

• Type

  Education

• Location

  Knapwell

• Hours

  up to 21 hours

• Closing Date

  01/02/2026

• Downloadable Files

Could you be an Education Sense Support Worker?

We now have an opportunity for an Education Support Worker to join our Sense College in Knapwell.

This is a Fixed term temporary contract for up to 21 hours a week, until the end of academic year in July 2025. The shift pattern is 9.15 to 4.15 Tuesday, Wednesday and Thursday with no shift work, weekends or evenings.

Your role is to prepare learners appropriately for the many possible transitions into adulthood. You will be supporting them in a wide range of education activities that use a person centred approach tailored to learner needs and interests. Programmes focus on developing communication and independent living skills, using the Sense Curriculum Framework to plan individualised targets and objectives that result in achievement and significant outcomes. You will work closely with learners to achieve outcomes of their Education, Health and Care Plans, working within the framework of the Sense Values to:

• Keep the needs of the learners at the centre of your attention at all times;
• Enable learners to influence their services and the way they are supported;
• Help Sense to provide a high quality education experience
• Supporting people with their personal care is a requirement of this role.

The duties are varied and no two days will be the same. The people we support are individuals and they are all treated as such. As a general guide, you may support with personal care needs, as well as help to take part in a wide range of special interests and activities that support their health and wellbeing.

Does this sound right for you?

Working at Sense gives you a wide range of benefits including:

• 24 days’ holiday + bank holidays; increasing with length of service
• Free DBS Check
• Free leadership and management development (such as our award winning Growing Stronger Leaders Together programme)
• Free access to over 100 online and face to face training including the care certificate.
• On-going development opportunities
• Flexible working and family friendly policies
• Employee referral scheme
• Health and well-being support
• Pension Scheme
• Discount scheme

Your required skills and experiences:

• Previous experience of working with people who have a sensory impairment, autism or learning disability would be an advantage, as would knowledge of BSL, Makaton or other methods of communication however, training will be provided.
• It is essential that you are able to work effectively as part of a team whilst demonstrating your own initiative. You will have had experience of person centred planning, keeping records up to date and providing personal care.
• Level 2 (or equivalent) in English and Maths is an essential requirement for this role.

About Sense Centre Knapwell:

The centre is situated on the outskirts of Cambridge approximately 10 miles outside of Cambridge, in the village of Knapwell, approached through an avenue of mature trees and surrounded by farm land, and with its own garden area. The centre is also a similar distance from Huntingdon, St Neots and St Ives as it is to Cambridge.

The centre offers a wide range of education activities that use a person centred approach tailored to learner needs and interests. Programmes focus on developing communication and independent living skills, using the Sense Curriculum Framework to plan individualised targets and objectives that result in achievement and significant outcomes. Specialist trained teaching staff support individuals on their learner journey, inspiring individual progress by encouraging confidence and celebrating success, enabling them to reach their full potential.

Please note, the center is not covered by a public transport route, so it essential that applicants have alternative means of travel.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter ...

JOIN
OUR
TEAM

ABOUT
REACHING
HIGHER

Reaching Higher is a youth organisation which works with
almost 2000 young people aged 10-25 each year across
Croydon and surrounding boroughs.

We place particular emphasis on providing trauma-informed
support to young people and facilitating their development
as leaders.

Developed in partnership with local churches, we are a
youth-led charity with a Christian ethos (although we work
with young people and partners of all faiths and none).

We have established strong links with key local, London and
UK-wide organisations and our approach leads us into
regular working contact with partner schools, community
groups, statutory services and churches.

YOUTH VOICE
DEVELOPMENT OFFICER
(12 MONTH INTERNSHIP)

Location: Croydon, London
Hours: 35 hours per week. Flexible working required including weekends.
Salary: £26,936 per annum (London Real Living Wage for 2026)
Line managed by: Head of Contextual Youth Work - Community

We are looking for a committed, empathetic and passionate individual with
experience in the youth work sector (this could be in a voluntary capacity). The
successful applicant will understand our values and culture as an organisation and
will demonstrate a strong desire to contribute to Reaching Higher’s vision to
empower young people to be leaders of their own lives.

This is an exciting new role at Reaching Higher and has been
designed to support the embedding of Youth Voice across Reaching
Higher’s school and community-based activities, as well as
amplifying Youth Voice with Reaching Higher’s partners and
stakeholders. The purpose of this role is to support opportunities for
young people to share their ideas and experiences, and co-design
initiatives which will improve services for them.

This role is a 12-month internship starting in March 2026. It is part of
the Rank Foundation’s Time 2 Shine Leadership programme, and the
successful candidate will need to commit to attending a range of
training events throughout the year which are delivered by the Rank
Foundation. Travel and accommodation will be provided. Please
read more about the Time 2 Shine Leadership programme.

PERSON SPECIFICATION

• Experience in assisting in delivering projects for young people (this can
be in a voluntary capacity).

• Able to plan and participate in group and one-to-one activities with
young people (after full training).

• Knowledge of local needs of young people in Croydon and surrounding
Boroughs, especially with regard to the impact
of Covid19 and the cost of living crisis.

• Ability to work flexibly and calmly in an intensive and responsive
environment.

• Understanding of the risks and support required when working with
socially detached young people.

• Able to prioritise and organise own workload.

• An understanding of partnership working with statutory, voluntary and
community groups.

• Excellent communication and interpersonal skills to engage and
motivate a range of stakeholders, including stakeholders as well as young
people.

• Ability to record and track young people’s referrals and engagement
using a digital management system

ROLES & RESPONSIBILTIES

• Supporting Reaching Higher’s Head of Contextual Youth Work
(Community) to deliver and monitor our Youth Voice strategy.

 • Supporting young people to co-develop and co-deliver Youth
Voice training to a wide range of stakeholders (stakeholder
relationships are managed by our Director of Strategic Partnerships
and Heads of Contextual Youth Work).

• Supporting young people to attend facilitated meetings with key
leaders across Croydon schools, statutory services and community
organisations so their voices can be listened to.

• Planning and delivering training and support opportunities for
Youth Board members and other young people each half-term.

• Supporting young people to plan and deliver youth-led events
including our annual community meal.

• Mentoring a small cohort of young people (after full training).

MONITORING & EVALUATION

• Completing all required documentation accurately and within

agreed timescales to ensure that internal monitoring
requirements are met.

• Dealing with sensitive and confidential matters in a professional

manner and in line with data protection and confidentiality
guidelines and policies.

• Supporting the improvement of monitoring and evaluation

processes.

An Enhanced DBS check is a requirement for this role.

OUR VALUES

EXCELLENCE

RELATIONAL

SIMPLICITY

TRUST

INNOVATION

YOUTH-LED

TRUST

We extend trust across our teams and with the young people we
engage. It is this type of trust that provides our staff, volunteers and
young people with the platform to raise their confidence and
sharpen their skills. We treasure and recognise that those engaging
in our work trust us and believe that trust can transform lives.

RELATIONAL

Being relational means being present, it means being attentive to
those around us and seeing everyone for who they are. We are
rel...

Job Title:  Group Exercise Instructor | Location Merthyr Tydfil Leisure Centre Job Type Variable Casual Hours| Salary Listing: £23.15 per hour 

As a Group Exercise Instructor, you are friendly, knowledgeable and a great listener. You enjoy helping others to visit the centre and stay active, making the most of the facilities available, and have a passion for fitness.

As our next Group Exercise Instructor, you’ll be instrumental in delivering an excellent service to our customers each & every day. Ideally you will be qualified in delivering a range of classes to customers in an energetic, enthusiastic and professional manner.

You will be given a regular pattern of working hours and shifts and the opportunity to progress via one of our fabulous training opportunities.

The Key Requirements…

• You will have experience in the fitness industry, delivering Group Exercise Classes

• You will be qualified to deliver Group Exercise Classes

• Good oral communication and interaction skills.

• Flexible approach to working hours including days, evenings, weekends and bank holidays.

Here at Halo Leisure, our mission is to "Create Healthier Communities." We provide affordable and accessible health and leisure facilities, operating gyms, swimming pools and leisure centres. Joining Halo Leisure, you’ll be helping us to offer friendly and supportive advice and guidance to our customers. Within this role there is a stable and structured environment and high quality support and training through Apprenticeships and NVQs.

With us, you’ll be given the freedom to demonstrate your knowledge and approachable nature. Be able to educate our customers on various aspects of fitness relating to the classes you deliver and lead them through a preplanned class with enthusiasm and encouragement. You will plan your activities and deliver a great session to individuals and groups. All the time you will be helping others to be active, with the support of our sector leading training and induction programme.

• Create positive first impressions and to develop rapport with customers through excellent communication skills.

• Gain and act on feedback to enhance the customer experience.

• Ability to communicate with clients about their progress, supporting them to realise their achievements and results.

• Plan a safe and effective group exercise programme for a range of clients, using appropriate equipment and methods.

• Monitor and review the effectiveness of the group exercise programme to ensure it is engaging, varied and progressive to clients’ needs and goals, whilst following the principles of training.

• Deliver safe and effective group exercise.

• Correctly demonstrate a range of cardiovascular, resistance, functional, flexibility and mobility exercises.

• Supervise technique to ensure safety and effectiveness.

• Inspire participants, injecting personality and a degree of showpersonship to each and every session.

• Provide feedback on performance and advise suitable adaptations/regressions/progressions/ corrective strategies to ensure continued success

The Benefits and Perks…

• Free use of our facilities (including gym, swimming, soft play, tennis, golf and lots more!)

• Family discounts

• Training and Development and career progression opportunities

• 25 days of annual leave plus bank holidays

• Employee wellbeing programme

• Health Cash Plan

• Retail discount scheme

• Enhanced maternity and paternity pay

• Enhanced absence pay

• Additional employer contributions to your pension scheme

• Long service, Baby gifts and other reward schemes

• The chance to be nominated to receive one of our annual staff awards

• Cycle to work scheme

The Next Step...

Follo...

Directors' Administration Assistant in USA

You are needed to assist the WEC's USA Branch Directors with various administrative tasks.

Tasks include scheduling appointments, organizing and filing paperwork, reception duties, and participation in communal prayer times.

You will be eager to carry out any logistical work that best supports our Directors in their service and responsibilities.

Qualities & Gifts Sought

You are experienced with MS Word and Excel. You've great organizational skills, with a friendly disposition and trustworthy with confidential material.

All volunteer applicants need to be either US Citizens or possess a current valid US visa, due to difficulties in procuring visas for foreigners.

Our ref 327

It is an occupational requirement of any role with WEC International to have a committed evangelical Christian faith, because sharing your faith will be part of that role.

About United States

The United States of America (USA), is a federal republic composed of 50 states.  

At 3.8 million sq miles (9.8 million km2) and with over 325 million people, the USA is the world's third-largest country by total area, and the third-most populous country. It is the largest Christian-majority country.  

The capital is Washington DC and the largest city by population is New York City.

The USA is a founding member of the United Nations, World Bank, International Monetary Fund, and other international organizations.

Though its population is only 4.3% of the world total, the USA holds 33.4% of the total wealth in the world, the largest share of global wealth concentrated in a single country.

The United States of America ranks among the highest nations in several measures of socioeconomic performance, including average wage, human development, per capita GDP, and productivity per person. The USA is the foremost military power in the world, making up a third of global military spending,  and is a leading political, cultural, and scientific force internationally.

The extremely diverse geography, climate, and wildlife of the USA make it one of the world's 17 megadiverse countries. There are about 17,000 species of plants, and over 1,800 species of flowering plants are found in Hawaii, few of which occur on the mainland.  

[Source: Wikipedia].

There are 488 people groups in the USA and 84 of them (or 17% of the population) are considered out of reach of the hope of the gospel.

The largest religion is Christianity at 77%; 26% profess to be Evangelicals.

[Source: Joshua Project]

Please pray with us for:* America's influence to be a force for good

* revival
* Christians to engage with society and public life
* students and youth
* Hispanics - the largest minority in the US
* Native Americans
* missionaries
* unreached peoples

* Christians to engage with society and public life

* students and youth

* Hispanics - the largest minority in the US

* Native Americans

* missionaries

* unreached peoples

[Source:

Operation World, 2010 print edition]

You can also use Operation World’s online prayer resources.

WEC USA exists to recruit, prepare, send, and care for missionaries. We also mobilize and equip USA Christians for mission in culturally relevant ways.

Visit the WEC USA website for more information.

WEC Latino sirve a la población de habla hispana en las Américas. Nuestro enfoque es, en colaboración con las iglesias hispanas, reclutar, equipar, enviar y cuidar de los trabajadores que van a los grupos de personas no alcanzadas de la tierra. También planta semillas de misiones en el corazón de las iglesias latinas y sus pastores.

Visite WEC Latino para leer sobre WEC en español.

Children and Young People Schools Engagement Advisor

Tags:

Job Title:

Children and Young People Schools Engagement Advisor

Position type:

Diocesan support post

Area:

Diocese of Rochester

Work Terms:

Part-time / 5-year fixed-term

Applications Deadline:

08/02/2026

Interview Date:

25/02/2026

Other Information:

Do you want to help children and young people encounter faith through strong partnerships between church, school, and home? Do you have the experience and vision to equip churches to build creative, and missional relationships with schools?

The Diocese of Rochester is seeking a Children & Young People Schools Engagement Adviser to play a vital role in developing meaningful connections between local parish churches and school communities. Working as part of the Children, Young People and Families team, you will help shape a holistic approach to discipleship, chaplaincy, pastoral care, and faith formation for children and young people across the Diocese.

This is an exciting, relational role for someone who thrives on collaboration, creativity, and supporting others in mission.

About the Role

You will work closely with diocesan colleagues, churches, and schools to strengthen engagement and discipleship opportunities for children and young people. Your key responsibilities will include:

•    Supporting churches to develop effective partnerships with schools that enable spiritual encounter, pastoral care, and discipleship
•    Equipping leaders and volunteers to initiate and sustain missional engagement with schools
•    Facilitating collaboration between church, school, and home to support holistic faith formation
•    Developing and sharing resources, training, and good practice across the Diocese
•    Supporting diocesan and local events, including chaplaincy initiatives and youth leadership opportunities
•    Promoting and contributing to the CYPF Enhanced Learning Pathway (Catalyst)
•    Building strategic partnerships with diocesan, national, and external organisations
•    Providing pastoral support and modelling safeguarding best practice
•    Representing the Diocese within national networks where appropriate

About You

We’re looking for someone who is:

•    A communicant member of the Church of England (or a church in communion with it, or a member Church of Churches Together in England, the Council of Churches for Britain and Ireland, or the Evangelical Alliance)
•    Experienced in children’s, youth, or schools-based ministry, with relevant qualifications or equivalent experience
•    Confident in training, advising, and supporting adults in ministry and volunteer roles
•    Relational, collaborative, and able to build strong partnerships across diverse contexts
•    Organised, adaptable, and creative in approach
•    A confident communicator with children, young people, and adult leaders
•    Aware of diversity, culture, and church traditions and able to nurture inclusive practice
•    Able to travel across the Diocese, including some evenings and weekends

An enhanced DBS check will be required.

What we can offer:

•    Flexible working, hybrid working and TOIL
•    Generous holiday entitlement
•    Contributory pension scheme
•    Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision-making becomes.

We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create...

Children and Young People Schools Engagement Advisor

Tags:

Job Title:

Children and Young People Schools Engagement Advisor

Position type:

Diocesan support post

Area:

Diocese of Rochester

Work Terms:

Part-time / 5-year fixed-term

Applications Deadline:

08/02/2026

Interview Date:

25/02/2026

Other Information:

Do you want to help children and young people encounter faith through strong partnerships between church, school, and home? Do you have the experience and vision to equip churches to build creative, and missional relationships with schools?

The Diocese of Rochester is seeking a Children & Young People Schools Engagement Adviser to play a vital role in developing meaningful connections between local parish churches and school communities. Working as part of the Children, Young People and Families team, you will help shape a holistic approach to discipleship, chaplaincy, pastoral care, and faith formation for children and young people across the Diocese.

This is an exciting, relational role for someone who thrives on collaboration, creativity, and supporting others in mission.

About the Role

You will work closely with diocesan colleagues, churches, and schools to strengthen engagement and discipleship opportunities for children and young people. Your key responsibilities will include:

•    Supporting churches to develop effective partnerships with schools that enable spiritual encounter, pastoral care, and discipleship
•    Equipping leaders and volunteers to initiate and sustain missional engagement with schools
•    Facilitating collaboration between church, school, and home to support holistic faith formation
•    Developing and sharing resources, training, and good practice across the Diocese
•    Supporting diocesan and local events, including chaplaincy initiatives and youth leadership opportunities
•    Promoting and contributing to the CYPF Enhanced Learning Pathway (Catalyst)
•    Building strategic partnerships with diocesan, national, and external organisations
•    Providing pastoral support and modelling safeguarding best practice
•    Representing the Diocese within national networks where appropriate

About You

We’re looking for someone who is:

•    A communicant member of the Church of England (or a church in communion with it, or a member Church of Churches Together in England, the Council of Churches for Britain and Ireland, or the Evangelical Alliance)
•    Experienced in children’s, youth, or schools-based ministry, with relevant qualifications or equivalent experience
•    Confident in training, advising, and supporting adults in ministry and volunteer roles
•    Relational, collaborative, and able to build strong partnerships across diverse contexts
•    Organised, adaptable, and creative in approach
•    A confident communicator with children, young people, and adult leaders
•    Aware of diversity, culture, and church traditions and able to nurture inclusive practice
•    Able to travel across the Diocese, including some evenings and weekends

An enhanced DBS check will be required.

What we can offer:

•    Flexible working, hybrid working and TOIL
•    Generous holiday entitlement
•    Contributory pension scheme
•    Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision-making becomes.

We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create...

Senior Data & Digital Insight Analyst Job DescriptionResponsible to: Transformation Programme Manager, reporting to the Head ofFundraising and MarketingLocation: On site, Church Knowle, near Wareham, Dorset, at least 2 - 3 days per weekContract: Fixed Term for 12 months initially with an option to change to a Full TimeContract (37.5 hours per week)Salary: £40,000 Job OverviewIf you would like to be part of a team who is passionate about giving the best possiblecare to hundreds of rescue animals each year, then we have an exciting opportunityfor you! Margaret Green Animal Rescue is a nationally recognised leader in animalwelfare, and we have just celebrated our 60 Year rehoming over 60,000 animals. thDriven by this success and the passion to do more, the Trustee Board has approvedour new five-year strategy aimed at leveraging technology and data to enable sharperinsight, and to free up time to focus on increasing the number of animals we rehomethrough innovative new services. We are looking for an intelligence and insight leaderto help us accelerate our evolution.Someone who can make sense of data, the systems, processes and ways of working tohelp us achieve an insight led organisation. The role will start with a focus on data andIT transformation; it may evolve over time to encompass wider transformationalactivity.You will be working as a key design and implementation lead in our TransformationProgramme working alongside the CEO and senior management team to design anddeliver the new business intelligence solution. This will be a dynamic evolving rolefocused on the outcomes defined in the strategy. This is a delivery role where you willhelp bring the Margaret Green strategy to life.  We need someone to quickly get to grips with our data and to streamline it, so wehave a clear view of our performance and the opportunities for improvement andgrowth. We want to simplify the staff and volunteer experience so that they can focuson animal welfare and rehoming.We see this as an essential role to connect our ambitious strategy to our operatingmodel and need someone who can cut through the noise and deliver a solution thatcan make a step change in the animals we adopt and foster, increase the ability andease of volunteer engagement, and provide meaningful information for our widerange of supporters.We see data as a key strategic enabler and as such, this role will be pivotal insupporting our overall transformation of the charity and how it operates in the future.Registered Charity Number: 1167990The focus will be on transforming our data led approach to animal rescue; changingprocesses, applications, ways of working and services so that Maragret Green AnimalRescue makes a step change in intelligence led animal rescue, bringing joy to moreanimals, families and communities. EssentialAt least 3 years’ experience leading insight and data strategy in a fundraising,marketing or customer CRM environment.  Experience backed by continual learning evidence, such as recognisedqualification or CPD achieved through membership of the BCS or equivalent Current knowledge of data protection and GDPR compliance, with understandingof DPO needs and responsibilities. Proven experience in designing and interpreting data analysis and insights toinform strategic decisions. A proven track record in effective BI reporting, and process design optimisation. Ability to map and align data. Ability to engage stakeholders with compelling stories and solutions. Passion for animal welfare and a desire to make a tangible impact. Project management skills. Confident when promoting the work, aims, mission & values of the charity.Recognition of the importance of representing the charity in a professional &caring manner.DesirableExperience in working with direct to public servicesA good understanding of the nuances of working in the charity sectorHave volunteered for any causeHave continued professional development in programme management,transformation, digital and innovationEnjoy solving complex problemsLove the countryside and how that helps wellbeingBenefits25 days holidayPensionFree parkingFull training givenPet insurance discountFree access to Employee Assistance ProgrammeRegistered Charity Number: 1167990Build experience with development coursesBranded uniform providedJob DetailsAs the Senior Data & Digital Insight Analyst, you will work with us for 37.5 hours perweek from 8:30am to 5:00pm. We see the role being 40 - 60% on site under directionof the Transformation Programme Manager, Fundraising & Marketing team andworking alongside the CEO and Senior Management team. We also have supportfrom a volunteer CTO.We also believe in continual learning. In this role, there is an opportunity to learn newskills as we operation across a wide range of functions, including online sales, multiplesites, eight retail stores, fundraising and wealth, marketing, public events and learnmore about animal welfare. Of course there will also be plenty of fresh ai...

• Sign in |
• English |
• Welsh |
• Accessibility

Closing Date:

2 February 2026

Closing Date:

2 February 2026

• Annually:£28,337-£31,485 per annum
• Region:Nationwide or Remote
• Location:Nationwide
• Department:Income Generation Operations
• Vacancy Type:Permanent
• Working hours per week:35
• Closing Date:2 February 2026

Please note for candidates living in London or working hybrid in our London office, a London weighting will be applicable on top of the advertised salary. The payment is £3,366 p/a per FTE paid in equal monthly instalments.

Corporate Partnerships Fundraiser

Are you a relationship builder with a flair for creative partnership work? Do you thrive on delivering results that make a real-world impact? If so, you could be the perfect fit for our Corporate Partnerships Fundraiser role - supporting a major seven figure partnership with one of the UK's leading retailers.

We're looking for a passionate, confident and proactive individual to join our dynamic UK wide Corporate Partnerships team. In this role, you will help manage one of our largest national partnerships, bringing energy, creativity and strategic thinking to a high-profile collaboration that helps keep children safe from abuse.

Relevant experience or transferable skills you may bring the role could include:

• Corporate fundraising or partnership management

• Account management within the retail sector
• Managing and prioritising competing deadlines
• Working confidently with stakeholders at all levels
• Developing ideas collaboratively to achieve shared outcomes
• Delivering commercial or strategic charity partnerships
• Building meaningful relationships that drive results
• Budget management and reporting

We'll provide a blend of formal and informal learning to help you grow and succeed.

The team

You'll join a friendly, supportive, and collaborative team with a track record of delivering award-winning partnerships with some of the UK's most recognisable businesses. We work openly, share ideas freely, and champion innovation.

Our team includes both hybrid and fully remote colleagues across the UK, all connected through a strong culture of collaboration, trust and creativity. You'll be encouraged to manage your workload in a way that works for you - supported by a structure that empowers freedom and fresh thinking.

You

If you're the right person for this role, you'll be:

• A confident communicator able to inspire and influence others
• A natural relationship-builder who enjoys engaging supporters
• Creative in your approach and open to new ideas
• Comfortable working independently and as part of a team
• Motivated by delivering meaningful, high impact‑ results
• Commercially aware with strong business acumen

With the right support, you'll be able to represent the NSPCC passionately and professionally—helping partners understand and amplify the vital work we do.

Working environment and benefits

This is a hybrid role, with a minimum of one day per week at our London head office based in Shoreditch. Some travel to partner locations will be required, along with occasional overnight stays for quarterly team meetings, with travel expenses provided.

We offer a flexible working environment designed to support your wellbeing and work–life balance. Your benefits will include:

• 29 days annual leave + bank holidays, increasing to 32 days after 5 years' service
• Employee benefits and assistance programme
• Generous matched pension up to 7%
• Life assurance scheme
• Family friendly policies including enhanced maternity and paternity leave, adoption leave and IVF leave
• A range of learning and development opportunities including apprenticeship opportunities
• A range of lived experience network groups including Black Workers Support Group, Thrive Network, Muslim Colleagues and Allies Group, PINCC (Pride in the NSPCC's Colleagues and Children), the Family Network and Action 4 Deaf and Disabled as People Together.

This is an exciting opportunity to join the UK's leading children's charity and make a genuine difference alongside a talented, enthusiastic team working on a career defining partnership.

To discuss this opportunity, please get in touch with: Jo Burton – Corporate Partnerships Lead
📧 joanna.burton@nspcc.org.uk

We have a number of employees at the NSPCC who are regrettably at ri...

Locations:

Steam House Cafe (Bury St Edmunds)

Job Description:

Hours: 33.5 hours per week

About the service:

Steam House cafes are purpose designed mental health crisis cafes across Norfolk & Suffolk. We offer a unique and safe cafe-styled space with a fully-trained multidisciplinary team, offering holistic support to adults experiencing mental health crisis – day and night.

The postholder will be responsible for the operational day to day running of the building and be responsible for all of the activities and work undertaken onsite with external support and overview being provided by The Service Manager. Key and centre to the role is the support and development of the skills in the team to ensure operational excellence and delivery in line with the KPI’s set by the funder and the core values of the organisation. Regular case reviews and proactive and reflective case management all form a key part in this process along with support and supervision sessions.

The role will ensure proactive client led working practices are constantly part of a view/review process ensuring our services are meeting the needs of our customers. This work will include working alongside LEAF and proactively working to install positive changes following client feedback

The postholder will also be required, where necessary, to deal directly with the most challenging of clients, supporting and training Support Workers in being competent and professional in the most difficult circumstances. As part of the operational management of the project the Coordinator will be responsible for all day to day matters including staffing, recruitment, completion of staff training, annual leave authorisation and cover, Health & Safety and Security

The postholder will need to ensure they are suitably aware of other support provision, both internal and external, and ensure that this support provision is maximised as part of a multi-disciplined approach focused on achieving service throughput and outcome results

Main Responsibilities:

• To undertake and take responsibility for proactive and reactive duties to ensure the project is secure and safe for the comfort and wellbeing customers.
• To ensure all on-site/cloud held records of customer focused communication, health and safety, and staff development are kept up to date and are accurate and available.
• To have responsibility for reporting as required by funders and internal departments
• To support staff as required with training, skills, career development and where necessary provide direct client support.
• To proactively engage with internal and external stakeholders so as to check, monitor and report progress of interventions and ensure client progress is maintained and reviewed.
• To lead on conversations with clients about support session/provision feedback with colleagues and linking this information for staff to effectively understand developmental requirements within the service.
• To provide information to support MDT situations including attendance within such.
• To take responsibility for all database requirements including actions within given time periods and using information to inform staff support and supervision and training requirements.
• To produce a series of case studies which are linked in with other internal stakeholders for release to funders.
• To keep up to date and have oversight and responsibility for all relevant information within the place of work. This will include resident focused and building focused information and developments as well as more generic information, for example Health and Safety
• To be responsible for customers keeping to their basic commitments regarding (where applicable) engagement, progress and respect to other customers and staff. Where customers do not follow their basic commitments, the case will require either close direct intervention or colleague supported intervention so as to upskill support workers with more difficult caseloads.
• To alert senior staff to issues that require the intervention, support and/or knowledge of more senior colleagues.
• To undertake quality reviews of files and caseloads independently and through reflective case management to ensure maximum team learning, a safety net for customers and the continual development of staff.

Person Specification (Essential/Desirable)

Work Experience

• Applicants must have previous experience of supervising within a similar environment and supporting vulnerable people / families with issues relating to financial hardship, homelessness, mental health and substance misuse.