Disability Sheffield Information Service Volunteer

Disability Sheffield Information Service Volunteer

Aims of the Organisation/Service
Disability Sheffield aims to promote choice, control and independence for disabled
people in Sheffield. The information service provides free, confidential information to
disabled people, their families and friends, personal assistants, carers, and any other
organisation or individual in Sheffield who needs information about disability-related
issues. The service is provided by staff and volunteers who have direct experience of
disability themselves and understand the barriers that disabled people can face in
accessing information.

Volunteer Role Description
Are you able to communicate with people confidently and put them at their ease? We
are looking for someone to help us respond to enquiries by phone and e mail to our
information service for disabled people. Access to information is a key requirement
for independent living.  As an information volunteer you will be committed to
providing high quality and up to date information using local and national resources.
You may have some experience of providing information services and you will enjoy
researching information on disability related topics. You will be a member of a small
team of volunteers supported by an Information Officer. You will also help with
general administration such as recording enquiries and help us develop our
factsheets and the information on our internet site. Our organisation is very inclusive
of the views of our volunteers and you will help to develop the information service by
providing feedback and participating in decision making.

Your Skills and Experience for this Role
Good listening and communication skills
A welcoming and positive approach
Good IT skills and use of internet
Attention to detail
Ability to present information in a clear and concise manner
A desire to support the work of Disability Sheffield
Direct experience of disability is desirable but not essential

Benefits of Volunteering with Us
Experience of providing an information service
Knowledge of Disability Sheffield’s work and disability issues at a local and national
level
Opportunity to become a member of Disability Sheffield and get involved in the work
of the organisation
Training opportunities
Opportunity to work as part of a team
An inclusive and welcoming environment

We are located at : The Circle, 33 Rockingham Lane Sheffield S1 4FW

Who to Contact for more Information about this role:
Val Bowen, Information Officer
Tel (0114) 273 6748 E Mail val.bowen@disabilitysheffield.org.uk
www.disabilitysheffield.org.uk