Pet Welfare Assistant - Onsite Services
Contract: Permanent, 26.25 hours per week
Salary: £16,795 per annum (£23,993 FTE)
Location: Burford, OX18 4PF
Closing date: 29/01/2026
Interview date: TBC
We’re recruiting a
Pet Welfare Assistantfor onsite animal care in our cattery, for our Rehoming & Fostering team inBurford!At Blue Cross, we're dedicated to providing the best care possible to pets in need. As a Pet Welfare Assistant for our onsite services, you'll play an important role in our mission, ensuring that every pet receives the love, attention, and support they deserve during their stay at our Burford rehoming centre.
More about the role
As a skilled animal handler and assessor, you will be responsible for the ‘preparation stage’ with the pets in our care which involves caring, carrying out assessments and rehabilitation plans, preparing them for the ‘adoption stage’ or the best possible outcome for their circumstances with minimal delay.
As a Pet Welfare Assistant, you will ensure that the welfare standards are met and that rehabilitation plans are followed and supported for pets in our care. Working independently and with the team you will carry out meetings with owners giving up their pet, ensuring all information is recorded, paperwork completed and that the pet is immediately assessed for behavioural or veterinary problems. Working closely with the Adoptions Coordinator you will provide additional in person or virtual advice and practical demonstrations to ensure adoptees are fully aware of the work that has been done with the pet and how to continue with any other additional behaviour training or medical provision. This role is mostly based in our cattery department.
This is a part time role on a 2 week rota consisting of the below days;
Week 1: Tuesday, Friday, Saturday, Sunday
Week 2: Monday, Thursday, Friday
At our Burford rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in onsite accommodation overnight when the resident team members are either not working or away for a period of time.
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
About you
As a skilled animal handler and assessor, you will be intuitive with pets, empathetic and welfare focused having worked in a similar animal related environment. You will also be used to assessing the needs of a pet, alert to the behavioural signs and have a basic knowledge of the use of medication e.g., hibiscrub, flea and tick treatments, diabetes management. In addition, you will have a fundamental understanding that the best welfare intervention for a pet is to find a new home and leave on site pet accommodation as quickly as possible.
You will be self-motivated, forward thinking with a collaborative and creative approach to your work, which will ensure to bring your best pragmatic ideas for the care of the pets to ensure the best outcome is achieved. In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders. You will be an excellent communicator, approachable with strong interpersonal skills.
You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.
Knowledge, skills, and experience
- Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
- Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.
- Excellent written and verbal communication skills.
- Good organisational and administration skills to include computerised systems.
- Current full driving licence.
It would be great (but not essential) if you also had:
- Qualification or similar experience in animal behaviour or animal training.
- Experience of cash handling.
- Experience of working to strict health and safety procedures.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
Blue Cross benefits
Our people are the most important part of d...
Payroll and Systems Officer
Are you an experienced Payroll professional, with experience of preparing and reconciling payroll data and a good knowledge of employee benefits? Do you have excellent systems and IT skills including an advanced knowledge of Excel?
We are recruiting for a Payroll and Systems Officer to take responsibility for the smooth day-to-day running of all Dogs Trust payrolls, including ensuring all associated payments and paperwork are administered appropriately. This will include checking complex work, answering queries and monitoring and administering all staff benefits on behalf of Dogs Trust.
The Systems and Payroll Officer also has a key role in the administration and development of the HR/Payroll System, Iris Cascade.
What does this role do?
As Payroll and Systems Officer, you’ll:
- Be responsible for the accurate delivery of the monthly payrolls for all Dogs Trust employees for the UK, and the outsourced international payrolls
- Undertake day-to-day administration as required, and provide support and training for the Payroll Administrators who deliver the payrolls, where necessary
- Be responsible for complicated manual calculations in line with Dogs Trust policies, and for ensuring statutory regulations are included correctly
- Be the main contact for these calculations and processes for managers and ensure budget holders and managers know the payroll deadlines and submit complete instructions, liaising with managers and the HR team when there are gaps in the information
- Undertake both sample and regular checks of all payroll changes such as leave payments, deductions and correct adjustments as necessary. Also undertake auto-enrolment and salary sacrifice processes and ensure the regulations are being processed correctly
- Be a system administrator for the HR / Payroll system. This will include configuration, maintenance and troubleshooting of the HR, Payroll and Training elements of the system
- Maintain, liaise and process paperwork for pension contributions and all other staff benefits, ensuring a good working relationship with the external providers
- Run, audit and reconcile the necessary end of month reports and provide with supporting documentation to obtain approval for payment of the payroll. Responsible for subsequent end of payroll letters, documents and both scheduled and ad hoc reports as part of Period and Year End processes
- Answer queries relating to all areas of payroll for managers and colleagues in person and in writing
Could this be you?
To be successful in this busy role you’ll have experience in a similar position, with demonstrable working knowledge of UK payroll legislation and statutory requirements, including pension regulations. You’ll be highly numerate and able to understand and explain detailed payroll and tax information. You’ll have experience of preparing and reconciling payroll data, and a good working knowledge of staff benefits, including those managed through salary sacrifice.
You’ll be highly IT literate, with experience of using an integrated payroll and HR database (ideally Iris Cascade), and the ability to assist in the development of the system at a technical level. You’ll also have excellent communication skills, with advanced knowledge of report writing and the ability to produce clear and detailed reports from both HR and Payroll systems.
What does this team do?
The Payroll Team is part of the People function and is responsible for the upkeep and management of the Dogs Trust payrolls to ensure all salaries are paid accurately and on time.
It is an important that the postholder is able to pay all payrolls in the absence of the payroll manager, alongside the HR Operations Manager and the People Director.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Documents
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. O...
Domestic - Cherrywood
£12.60 per hour
19 hours per week
Our organisation was established in the mid-70s with the goal of providing outstanding social care for individuals with diverse support needs. We're dedicated to placing the people we support at the forefront of everything we do and providing customised care that suits their specific needs. Our core values of Life, Justice, and Community drive us to make a positive impact on people's lives.
TMF is delighted to confirm that on 1st April 2025 it joined Enable, one of Scotland’s leading charities who has been championing the rights of individuals for over 70 years. Enable’s mission is to work for an equal society where everyone has the right to live, work and participate in the communities of their choice. Across the charity’s three pillars, they deliver self-directed health and social care support with Enable Cares; employability and training services with Enable Works; and community projects and campaigns with Enable Communities.
Cherrywood is care at home service based in the Elderslie area of Johnstone. There are 2 separate bungalows in the service which accommodates 9 people. Bungalow 1 supports people who have profound needs, and this accommodates 5 people. Bungalow 2 there are 4 young ladies who are Autistic. The people at Cherrywood are supported well. Cherrywood is a safe, supportive environment and the people we support are encouraged to take part in various activities and outings using the services mini bus.
Hello, my name is M and I live in Cherrywood. I enjoy living here I have lots of friends. I like to go to my friendship clubs, going on holiday and going to concerts.
I am non-verbal however I can express my feelings and choices the same as anyone else, I like party nights on Saturday with my takeaway and GBX on.
On my room cleaning day, I like to be present for the company. I call this room management
Are you ready to make a real difference to M and the other people we support at Cherrywood?
JOB TITLE JOB DESCRIPTION Job Title: ASSISTANT DIRECTOR OF STUDIES (ADOS) & LONDON COORDINATOR Responsible to: Director of Studies Main Purpose: The ADOS is an important role on the Summer School as it supports the Director of Studies throughout the course, enabling them to deliver an effective curriculum by leading and inspiring the teaching team. The ADOS will also lead the London trips, taking the operational lead and responsibility for the smooth running of these trips. Accommodation will be provided by the school throughout – this may be school boarding or external rented accommodation, depending on the needs of the course. The London trips are 4-day experiences with all activities, accommodation, transport and meals pre-arranged by an experienced tour operator. Adequate time off will be given prior to/following the London trip. During these trips, the ADOS will stay in either twin (same gender) or single occupancy hotel accommodation. A mobile app is used to coordinate the trip and assistance is available, both from the wider summer school team and the tour operator. Course Dates: The ADOS role will run for 4 weeks (see breakdown below) and the successful candidate will be available for the entirety and be able to commit some time before the course to work with the DOS in allocating classes and becoming familiar with the curriculum (compensation to be discussed). If candidates have holidays, weddings, graduations etc booked, they must mention this at the interview stage. Time off for such events cannot be guaranteed otherwise. Key dates for ADOS role: - Prior to 26th June 2026: ADOS will liaise with the Course Director (Teams meetings), and be provided - - - - - - - - with all the information regarding the London trip 26th June: induction day in London (ADOS to brief the London team) 27th – 30th June: London trip 1 30th June: transfer to Sedbergh with students 1st July: day off 2nd – 4th July: ADOS attends main site induction and begins meeting with DOS and teaching team 4th – 18th July: ADOS assists the DOS with the administration of the academic programme. They may have some teaching duties. 18th – 21st July: London trip 2 – ADOS will travel to London with the students and other staff member(s) and return to Sedbergh afterwards, to continue with supporting the DOS. 25th – 28th July: London trip 3 – ADOS will travel to London with the students and other staff member(s) and their contract will end after this trip. Summer School roles are residential and involve variable hours, including evenings and weekends. Weekly pay reflects both active working hours and periods of standby/on-call duty. Staff receive one full day off per week and reasonable daily rest periods. The school cannot cover the cost of travelling to and from the school/London, unless on a journey accompanying students. Roles and Responsibilities (ADOS): • Setting and maintaining exemplary standards of organisation, teaching, planning, time-management and professionalism. • The preparation of your own dynamic and communicative lessons and activities across a range of levels to multinational pupil groups of various ages. • Providing support, guidance and feedback for academic staff in the preparation and delivery of lessons. • Assisting the DOS in conducting formal observations of teaching staff and offering fair and useful feedback. • Assisting the DOS in allocating pupils to the most appropriate class and maintaining accurate class lists. • Ensuring that class attendance registers, records of work and lesson plans are undertaken and in line with GDPR protocols. • Assisting the DOS in ensuring end of course reports are written in a meaningful and timely manner for every pupil. • • Supporting the DOS in the running of the Community Engagement programme, including ensuring all risk assessments are in place and adhered to. Supporting the DOS and Operations Director in the organisation of the end of week presentation of awards and certificates. Liaising with teachers and pastoral staff on student welfare in the classroom. • • Encouraging and supporting open communication and mutual support between all staff. • Assisting at any time, whether on duty or not, with an emergency or where a student is injured. • Undertaking some pastoral care, activities, supervision and overnight duties as required by all staff and outlined on the Teams schedule. • Undertaking any other duties as required by the Director of Studies or Course Director. Roles and Responsibilities (London Coordinator): • Liaising with the Course Director prior to the first London trip (via Teams) to ensure they are ...
The Youth Endowment Fund CEO Reports to: Chair, Youth Endowment Fund Salary: £140,000 -£150,000 Location: Central London, or Hybrid Closing date for applications: 11:59pm Sunday 8th February 2026 About the Youth Endowment Fund We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. Every child should grow up safe from harm. Yet far too many are drawn into violence or live with the fear of it. This robs them of opportunity and damages whole communities. We exist to change that — permanently. The Youth Endowment Fund (YEF) is an independent charitable trust with a £200 million endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by finding out what works to prevent violence and by building a movement to put this knowledge into practice. We fund, evaluate and spread the most effective ways to protect young people from violence. We build strong partnerships across government, charities and communities. We work with those closest to children’s lives to make sure decisions are based on evidence, not guesswork. The YEF is the UK’s largest What Works Centre – finding what works and making this change. It has very strong links across government and across the education, youth, youth justice, policing, children’s services sectors. This role After six years, our founding CEO is leaving the Youth Endowment Fund. We are looking for a new CEO who will lead the Youth Endowment Fund to achieve its mission. We have already built a deep understanding of what works to prevent violence, close relationships across government, a growing programme to changing practice of those working to prevent violence and a highly skilled and 1 motivated team. We have gained the opportunity of making a lasting difference for vulnerable children. We are looking for an exceptional Chief Executive to take this opportunity. Key responsibilities You lead the organisation strategically You set a clear direction for the Youth Endowment Fund and make sure we stay focused on what matters most. You keep the organisation focused on our vision, our mission and delivering the best possible strategy. You take the lead, over the next few years, in designing YEF 2.0 – the future organisation after the initial 10- year endowment. You make sure everyone understands how their work contributes to that strategy and delivers on keeping children safe from violence. You shape and model our culture You set the tone for how we work. We are proud of YEF’s culture, values and behaviours – making it a place that is both kind and ambitious, where people feel backed to do great work and supported to grow. You will model and maintain this culture – encouraging feedback, learning, delivery and collaboration so that doing excellent work together feels natural. You lead people, projects and governance wisely You build and lead a brilliant senior team — one that is united, clear in purpose and confident in delivering. You make sure that our finances are sound, our systems are efficient and our governance is strong. You work closely with the Board so that together we make wise and timely decisions. You ensure that we operate with discipline and pace, managing projects well and keeping promises to partners and to the public. You represent YEF externally, driving change You are a public face of the Fund and can present a trusted voice on what works to keep young people safe. You win people over — from all walks of life — because you listen, you care and you speak with clarity. You build relationships of trust with Ministers, civil servants, funders, journalists, practitioners, researchers and young 2 people themselves. You make sure that when YEF speaks – including in the media – it is with credibility, compassion and conviction. You champion evidence and social change You keep YEF’s commitment to evidence at the heart of everything we do. You ensure that we remain rigorous, independent and trusted as a source of knowledge. You help turn evidence into real-world action — supporting schools, services, charities and government to use what works to change lives. You make sure that our work doesn’t just generate insight; it drives change that saves lives. You are this sort of person: • You are a low ego and effective leader: You have a track record of building and leading effective teams to get remarkable things done at a very high standard. You know how to set expectations and how to support people to meet them. You would describe yourself as low-ego and high-standards and you’ve built high-performing teams that meet this description. You like managing people brighter and better than you at their roles. You address poor performance. You work very well in a team. You like taking responsibility for thing...
Position: Maternity Cover Lead Tutor - Future Textiles (9-months) JOB DESCRIPTION Reports to: Education Director Salary: £32,000 (dependent on experience) Location: Dumfries House Estate, Cumnock The King’s Foundation The King’s Foundation is a charity founded by King Charles III and was first formed in 1990. Inspired by the vision and values of His Majesty, the Foundation focuses on creating better communities where people, places, and the planet can coexist in harmony. The charity offers education courses for over 15,000 students annually, health and wellbeing programmes for nearly 2,000 people every year, and spearheads placemaking and regeneration projects in the UK and overseas to revitalize communities and historic buildings. The King’s Foundation is headquartered at its flagship regeneration project, Dumfries House in Ayrshire, Scotland, and acts as custodian of other historic Royal sites including the Castle of Mey in Caithness, Scotland, and Highgrove Gardens in Gloucestershire, which are open to visitors. The Foundation also carries out its work at educational and cultural hubs in London, based at The King’s Foundation School for Traditional Arts in Shoreditch, Trinity Buoy Wharf on the River Thames and the Garrison Chapel in Chelsea. The work of The King’s Foundation is underpinned by our Founder His Majesty The King’s philosophy of harmony: that by understanding the balance, the order and the relationships between ourselves and the natural world we can create a more sustainable future. We have a diverse and inclusive workplace, creating a welcoming, safe space for everyone. This means that every member of our team can bring their whole self to work. We encourage qualified applicants from a wide range of backgrounds to apply to and join The King’s Foundation and bring their valuable skills and experiences. The Foundation is committed to the equal treatment of all current and prospective employees, including the provision of workplace adjustments. We do not tolerate discrimination based on protected characteristics (age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership) or other difference such as socio-economic background or social origin. The Role: The Lead Tutor will coordinate the Future Textiles Atelier delivery and develop/teach a curriculum of programmes. They will lead and assist on the development and implementation of secondary school workshops, short courses, accredited courses and Textiles related activity and events. There will be teaching included in the role and a specialism in sewing is essential. Building on our growing network of schools and community alongside liaising with our current network will be an important aspect of the role, whilst delivering programmes that reflects the ethos of The King’s Foundation. Alongside leading the Atelier, the lead tutor will assist when required the Future Textiles Curriculum Manager with overarching responsibilities for leading The King’s Foundation’s Future Textiles education initiatives, including assisting with content development, strategic vision and overseeing delivery of existing programmes. They will assist with creating and delivering relevant day and multi-day programmes that demonstrate the connection between the skills required to produce fashion and textile items and the connection to sustainable and regenerative practices to help reduce overconsumption and drive an ethical fashion industry. The post holder will work with the Curriculum Manager when required to convene industry and education events to ensure relevance of the programme as well as demonstrate best practice. The post holder will take an operational role in the development and implementation of education activity, training programmes and public events. They will ensure all programmes link to the priorities laid out in the organisation strategic plan. The post holder will help with managing evaluation approaches across the related programme areas and share the responsibility for producing reports in line with funding requirements. The post holder will be an enthusiastic individual, knowledgeable about best practice in the subject area and be able to educate learners at different stages while coordinating activities with a small teaching team. Drawing on the experience and knowledge of the King’s Foundation and the Harmony approach in delivering education, the post holder will be responsible for assisting in the maintaining and growing a network of affiliate educational institutions, industry partners, placement providers and supporters and ensuring the delivery of high-quality education courses to students. Key Tasks Specific Duties will include assisting the Curriculum Manager with the smooth running of the Future Textiles initiative and deputising for them when appropr...
Location: Glasshouse College
Contract Type: Permanent Full Time
Closing Date: 14 January 2026
Salary: £27,808 - £29,236
Specific Hours: 40 hours a week / 52 weeks
Location: Ruskin Mill College
Contract Type: Permanent Full Time
Closing Date: 31 January 2026
Salary: Salary £27,808 - £29,236 per annum
Specific Hours: 40 Hours per week, 52 weeks per year
Location: Clervaux Garden School
Contract Type: Fixed Term Term Time
Closing Date: 13 January 2026
Salary: £24,726 - £25,557
Specific Hours: 40 hours per week, 42 weeks per year
Location: Ruskin Mill College
Contract Type: Fixed Term Part Time, Fixed Term Term Time
Closing Date: 25 January 2026
Salary: Actual salary range: £21,899.81 - £22,635.13 per annum (FTE £26,834.98 - £27,736.17 per annum) (Salary subject to qualifications and experience)
Specific Hours: 40 hours per week, 37 weeks per year
Location: Grace Garden School
Contract Type: Permanent Full Time, Permanent Term Time
Closing Date: 14 January 2026
Salary: Actual Salary: £29,650.86 - £32,193.95 (FTE £32,178.27 - £34,938.13)
Specific Hours: 40 hours per week, 42 weeks per year
Location: Clervaux Garden School
Contract Type: Permanent Term Time, Permanent Full Time
Closing Date: 11 January 2026
Salary: Actual Salary - £39,223 - £40,795 per annum FTE Salary - £42,567 - £44,272
Specific Hours: 40 Hours per week, 42 weeks per year
Location: Freeman College
Contract Type: Permanent Term Time, Permanent Full Time
Closing Date: 30 January 2026
Salary: Full Time Equivalent Salary £39,125 - £42,272 Actual Salary - £36,052 - £38,952
Specific Hours: 40 hours per week 42 week per year
Location: Brantwood Garden School
Contract Type: Permanent Full Time, Permanent Term Time
Closing Date: 04 January 2026
Salary: £24,399 per annum
Specific Hours: 40 Hours per week, 40 weeks per year
Events & Office Coordinator Job Description & Person Specification Role: Contract: Hours: Location: Reports to: Events & Office Coordinator Permanent Full-time (37.5 hours per week) Hybrid working with 3 days a week in the central London office Head of External Affairs About The Royal Countryside Fund Founded in 2010 by His Majesty King Charles III, then The Prince of Wales, The Royal Countryside Fund’s vision is of a thriving countryside – a living landscape of working family farms and prosperous rural life, built on connections and relationships – which in turn shapes rural places, creating vibrant, sustainable communities. Our ambition is to be the countryside charity of choice for people living and working in rural and farming communities across the UK, and for those who care about helping them secure a sustainable future. Purpose of the role This important role supports the operational delivery of the charity’s busy events programme and supports the team and running the office. The events programme is diverse - from drinks receptions and report launches to events at agricultural shows across the UK - and support on administration for the wider charity, including some communications activity. Through these events, we drive awareness of our work supporting family farms and rural communities. In doing so we also garner support from funders to tackle the issues facing the countryside, ensuring our work reaches a diverse audience to raise awareness. Under the direction of the Head of External Affairs, and with support of the wider staff team, you will be responsible for coordinating and running all the charity’s events, including full administrative support, booking venues, the invitation process and guest lists, organisation of collateral (including marketing and promotional information), catering arrangements and researching and inviting speakers. You will be also ensuring effective follow-up to each event such as wider dissemination of event content, evaluation, and reporting. Working on events will account for approximately 75% of the role. The remaining time will be spent working across the charity undertaking a variety of administrative tasks. This will include supporting the team with mailings, coordination of specific activities and some general office management. Whilst reporting to the Head of External Affairs, this role will work closely with The Royal Countryside Fund, 13th Floor, 33 Cavendish Square, London W1G 0PW info@countrysidefund.org.uk • www.royalcountrysidefund.org.uk – Royal Founding Patron: HM King Charles III. Chair: Heather Hancock LVO DL. Executive Director: Keith Halstead. The Royal Countryside Fund Charity No. England and Wales 1136077 and Scotland SC048055. Company No. 7240359 several team members, particularly the Executive Support & Governance Manager, providing a unique opportunity to gain knowledge and experience of different aspects of the charity’s work. What we are looking for This is an important role, and we’d like you to have a sound working knowledge of end-to-end event management and office experience within a charity or other professional environment. To be successful you will be required to demonstrate a confident attitude supported by good written and verbal communication skills. You must be comfortable using Microsoft office suite, events management platforms and our CRM system (currently Salesforce). You will be able to manage your time and prioritise your workload. An ability to engage with a wide range of people is also advantageous. Most of all is the desire to provide first class customer service. This position requires you to be a reliable individual with a detailed, methodical and organised approach who can work independently as well as part of a team. You will enjoy detail and managing data, all this supported by an interest in our work and the desire to develop a successful programme of events. You must be able to handle confidential information with discretion. If you are organised, detail-oriented, and enjoy providing support in a fast-paced office environment, we would love to hear from you. This is an exciting role that would suit someone looking to gain wide-ranging experience in the charity sector and who is keen to have an outward-facing position enjoying regular contact with our supporters and those who benefit from the RCF’s support. Main responsibilities Events Working with colleagues across the RCF, develop, plan and deliver an interesting events programme. This will include: • Managing the administration and supporting the delivery of our events calendar: o Provide end-to-end events oversight from planning through to delivery ...
Customer Tech Solution Representative
Posting Details
Job Details
Description
Department: Customer Care Center
SUMMARY
This position responds to customers by email and phone on behalf of all Customer Care Center (CCC) clients at the Christian Science Publishing Society and The Mother Church. The incumbent works independently with support from a dynamic team focused on providing customers with a positive and helpful experience that seeks to increase loyalty and appreciation for The Mother Church and products of the CSPS.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides testing / troubleshooting and stays current with technical issues for e-titles and digital products in relation to operating systems, web browsers and device upgrades; develops technical solutions for customers to resolve access or product issues and shares this content for the CCC knowledge base; provides technical support by phone and email and stays current with technical support skills; collaborates with Lead representatives and the management team to provide effective support to customers.
- Provides first-class customer service on all customer interactions. (70%)
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- Provides testing/troubleshooting and stays current with technical issues for e-titles and digital products concerning operating systems, web browsers, and device upgrades;
- Receives direction from the CCC Operations team to develop technical solutions for customers to resolve access or product issues and shares this content for the CCC knowledgebase in providing effective tech support to customers;
- Processes and responds to emails and calls in an efficient manner, improving daily volume and quality with training and experience;
- Sends out most email responses without review;
- Calls customers as needed to convey information and assist with basic troubleshooting and site navigation;
- Provides support for calls from Reading Rooms, customers and members requiring help with ordering and other business needs;
- Uses exceptional communication skills by mirroring and listening, having a solution-oriented approach, and by under-promising and over-delivering.
- Handles technical questions related to cookies, login issues, issues on mobile devices, eReaders, video webcasts, podcasts, etc. Comfortable handling questions for both Mac and PC computers.
- Reads and understands subscription and product accounts and conveys the necessary information to customers, handling transactions as required;
- Obtains and uses thorough product and organizational knowledge about TMC & CSPS – including ready access to information about Church, Library and CSPS events and resources – and integrates this information into communications that inform and up-sell to customers.
- Masters and leverages knowledge of 3-5 complex fulfillment systems to best serve customers;
- Familiarizes self with all of the self-service and account management portals available to subscribers;
- Transacts all orders accurately and efficiently;
- Is aware of and responsive to customer service levels for calls and emails, including contact volume, queues, and wait times, exhibiting a sense of urgency about helping the customer.
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- Contributes to team oriented work as part of the CCC Team. (20%)
- Takes proactive action in a quick-paced, fluid work environment.
- Proactively works to improve processes;
- Demonstrates a willingness to adapt to change, and eagerness to learn new things and contribute toward progressive change.
- Provides back-up to CCC Leads and Supervisors as needed.
- Acquires needed information and communicates customer needs to interested parties. (10%)
- Uses tools available to stay up-to-date on information, policies, and offers by attending and participating in update training meetings, visiting TMC/CSPS Websites regularly for latest information, and keeping resource materials organized and easily accessible;
- Provides regular customer feedback to CCC Leadership;
- Completes other projects as needed in support of TMC and CSPS.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: CCC Supervisor
Supervises: None
Regular ContactsThis position regularly interfaces with customers, employees, managers, and other professionals.
JOB REQUIREMENTS
Education/Experience
Bachelor's degree or equivalent professional work experience required. Additional 2-4 years of work experience with a focus on writing and customer communications preferred. Applicant must be proficient in the use of modern compu...
Job Introduction
Tate Eats is unique in the cultural world, a hospitality business whose purpose supports the vision and reach of Tate in all four of its galleries. All our profits are returned to Tate championing the right to the richness of art for everyone.
Our business is multi-faceted, we run restaurants, cafés and bars while delivering a vast range of events from film premieres to boardroom lunches. We are though much more than that, we have a pioneering roastery setting the agenda on gender equality in the coffee supply chain. We brew beer, we blend gin, we create teas, we have a multi award-winning wine programme, we visit farms, we research and write menus in response to Tate’s diverse programme, and we collaborate with artists and curators.
We are looking for a passionate, knowledgeable and experienced Senior Sous Chef to join our team at the Tate Modern Production Kitchen!
We work very closely with fantastic suppliers, and regularly showcase the very best in British meat, fish, and vegetables. Within the kitchen lies state of the art equipment and multiple kitchen spaces to let creative juices flow. We are also blessed with time here - being open in line with the gallery hours allows the chefs to have the freedom of time to create, explore new flavours and dishes, and of course to better the ever-difficult work life balance.
We want to be the best gallery catering facility in the world, with a strong commitment to quality, service and sustainability in the food and drink we serve. The successful candidate should share this passion and have proven experience in a catering/kitchen environment with prior supervisory/management experience. They will be an excellent communicator and have experience of managing stock and equipment, ordering, minimising waste and maintaining or raising profit margins on food. They will also work to the highest hygiene standards with excellent knowledge of COSHH and food safety.
Become part of the Tate Eats dynamic team and be part of Tate. We offer a supportive, engaging working environment that is inspired by our surroundings and the creative institution we support. You will be able to express yourself, be challenged to think differently while working flexibly and collaboratively across teams. Tate Eats offers you the opportunity to grow personally and professionally in a nurturing, diverse business.
As well as a great place to work, we offer excellent benefits and development opportunities.
Our benefits include:
- Staff meal allowance
- Performance & service awards
- Employee Assistance Program, Mental Health Allies, Cycle scheme, and Eyecare vouchers
- Producer & Supplier Trips
- Beverage training & tastings
- Great discounts in our shops and catering outlets
- Free entry to exhibitions for you, your friends and family.
While apps like ChatGPT can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated will be rejected.
Education Support worker
Overview
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ID
299520
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Salary
£13.49 per hour
-
Type
Fixed Term - Part Time
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Location
Kettering
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Hours
14 hours hours per week
-
Closing Date
01/02/2026
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Downloadable Files
Could you be an Education Sense Support Worker?
We now have an exciting opportunity for Education Support Workers to join our Sense College in Rothwell.
This is a 1 year fixed term contract role working 14 hours per week, Mon and Thurs 9.15am-4.15pm, for 39 weeks per year.
Your role is to prepare learners appropriately for the many possible transitions into adulthood. You will work closely with learners to achieve outcomes of their Education, Health and Care Plans.
You will work within the framework of the Sense Values to:
- Keep the needs of the learners at the centre of your attention at all times;
- Enable learners to influence their services and the way they are supported;
- Help Sense to provide a high quality education experience
- Supporting people with their personal care is a requirement of this role.
The duties are varied and no two days will be the same. The people we support are individuals and they are all treated as such. As a general guide, you may support with personal care needs, as well as help to take part in a wide range of special interests and activities that support their health and wellbeing.
Does this sound right for you?
Your required skills and experiences;
- Previous experience of working with people who have a sensory impairment, autism or learning disability would be an advantage, as would knowledge of BSL, Makaton or other methods of communication however, training will be provided.
- It is essential that you are able to work effectively as part of a team whilst demonstrating your own initiative. You will have had experience of person centred planning, keeping records up to date and providing personal care.
- Level 2 (or equivalent) in English and Maths is an essential requirement for this role.
Working at Sense gives you a wide range of benefits including:
- 24 days’ holiday + bank holiday entitlement; increasing with length of service
- Free DBS Check
- Free access to over 100 online and face to face training including the care certificate.
- On-going development opportunities
- Flexible working and family friendly policies
- Employee referral scheme
- Health and well-being support
- Pension Scheme
- Discount scheme
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
If y...
Education Support Worker
Overview
-
ID
299888
-
Salary
£13.49 per hour
-
Type
Fixed Term - Part Time
-
Location
Bedford
-
Hours
14 hours per week
-
Closing Date
01/02/2026
-
Downloadable Files
Could you be a Sense Education Support Worker?
We now have opportunities for Education Support Workers to join our Sense College in Bedford.
This is a permanent role, 14 hours per week, Monday and Wednesday, 9am-4.30pm, across 39 weeks of the year.
This is an exciting role working at the Sense Specialist College, supporting and preparing young people for the journey into adulthood. The successful candidate should have experience of working in an education setting.
As an Education Support Worker, you will work with individuals who have dual or single sensory impairment, learning disability and / or autism. The role involves providing a person- centered approach to meet communication, information and mobility needs.
You will support learners to be as involved as possible in every part of their day to day lives so that they can be full and active members of society.
Does this sound right for you?
Working at Sense gives you a wide range of benefits including:
- 24 days’ holiday + bank holiday entitlement (pro rata for part time); increasing with length of service
- Free DBS Check
- Free leadership and management development (such as our award winning Growing Stronger Leaders Together programme)
- Free access to over 100 online and face to face training including the care certificate.
- On-going development opportunities
- Flexible working and family friendly policies
- Employee referral scheme
- Health and well-being support
- Pension Scheme
- Discount scheme
Your duties can include:
- To support individuals / groups within the centre and community.
- Team members who support learners with core funded educational needs will also carry out the following education related responsibilities under the guidance of senior education colleagues.
- Maintaining a Continuous Professional Development (CPD).
- Representing the college at external professional development events for Support Workers.
- Contributing to Individual Learning Plans/ targets and monitoring progress of these.
- Playing a key role in ongoing assessment of learners
- To provide a customised, responsive and high quality service to people with multiple sensory impairments, physical and/or learning disabilities who use Sense services.
- To deliver services which meet or exceed organisational expectations and standards.
- Full job specification is attached below.
Your required skills and experiences:
- Previous experience of working with people who have a sensory impairment, autism or learning disability would be an advantage, as would knowledge of BSL, Makaton or other methods of communication however, training will be provided.
- It is essential that you are able to work effectively as part of a team whilst demonstrating your own initiative. You will have had experience of person centred planning, keeping records up to date and providing personal care.
- Level 2 (or equivalent) in English and Maths is an essential requirement for this role.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To ap...
Job reference:006228
Salary:up to £18,356.73 dependent on hours
Department:Education
Hours Per Week:32.5 hours per week. Bank hours also available
Closing date:28/02/2026
Job Description
Exceptional People Deserve Exceptional Staff
About Shaftesbury Statement
Shaftesbury is a disability charity offering care, education, vocational and rehab services. The charity also provides residential care, nursing and supported living.
Within the education sector, Shaftesbury has one school, Shaftesbury Victoria School, and 2 further education colleges, Shaftesbury Millie College and Shaftesbury Nash College. The school is for students aged 3-19, and the colleges are for students aged 16-25. All students have an Education, Health and Care Plan (EHCP), as well as physical and/or intellectual disabilities, and some have profound and complex learning needs.
About the Role
We are looking for caring, enthusiastic and reliable individuals who are passionate about helping children and young people reach their full potential. You will have a positive attitude, a strong sense of teamwork, and the ability to build trusting and supportive relationships with students.
You will be responsible for supporting students with disabilities and additional needs throughout the school day. This involves helping them to access learning, develop new skills, and enjoy every aspect of school life. Working alongside teachers, therapists and other support staff, you will help create a nurturing, inclusive and safe environment where every student can thrive.
This is an exciting opportunity to join a warm, committed team that values creativity, compassion and collaboration. Whether you’re new to education or looking to develop your existing experience, we’ll provide a comprehensive induction, specialist training, and opportunities for career development to help you succeed.
The successful candidate will be someone who is patient, proactive and committed to supporting children and young people to learn, grow and become more independent, while contributing to the positive, caring culture of Shaftesbury Victoria School.
Key Responsibilities
As an Education Support Worker, you will inspire and support students in their learning and daily activities, helping them enjoy school, build confidence and stay safe. Working closely with teachers and therapists, you will promote wellbeing, independence and inclusion while maintaining high standards of care, communication and teamwork every day.
Bring your interests, enthusiasm and creativity whether it’s art, music, sport, reading, computers, cooking or community involvement, and use them to make learning engaging and meaningful for our students.
Essential Skills & Qualifications
- A genuine passion for supporting children and young people with additional needs.
- The ability to work as part of a team, while using initiative and showing enthusiasm.
- Excellent communication skills and a caring, patient approach.
- Strong basic levels of literacy and numeracy are important for this role. NB If you do not hold formal qualifications, these skills may be assessed as part of the selection process.
- A positive attitude towards training, learning and continuous personal development.
- A commitment to promoting inclusion, wellbeing and respect for all.
Why Join Us?
At Shaftesbury Victoria School, you will join a warm, supportive community that values teamwork, compassion and creativity. From your first day, you will receive a full induction, specialist training and ongoing opportunities to grow. Every day brings the reward of helping young people learn, achieve and flourish. Your ideas, interests and talents will be celebrated as part of our collaborative approach to learning. Here, your work truly makes a difference, not just today, but for every child’s future.
Safeguarding
This post is exempt from the Rehabilitation of Offenders Act 1974.
Shaftesbury Education is committed to safeguarding and promoting the welfare of students and staff. It is the responsibility of all staff and volunteers to share this commitment. All posts are subject to an enhanced DBS check and will follow our rigorous safer recruitment processes.
Equality and Diversity
Shaftesbury is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Shaftesbury aims to create and sustain an inclusive work...
Job reference:006228
Salary:up to £18,356.73 dependent on hours
Department:Education
Hours Per Week:32.5 hours per week. Bank hours also available
Closing date:28/02/2026
Job Description
Exceptional People Deserve Exceptional Staff
About Shaftesbury Statement
Shaftesbury is a disability charity offering care, education, vocational and rehab services. The charity also provides residential care, nursing and supported living.
Within the education sector, Shaftesbury has one school, Shaftesbury Victoria School, and 2 further education colleges, Shaftesbury Millie College and Shaftesbury Nash College. The school is for students aged 3-19, and the colleges are for students aged 16-25. All students have an Education, Health and Care Plan (EHCP), as well as physical and/or intellectual disabilities, and some have profound and complex learning needs.
About the Role
We are looking for caring, enthusiastic and reliable individuals who are passionate about helping children and young people reach their full potential. You will have a positive attitude, a strong sense of teamwork, and the ability to build trusting and supportive relationships with students.
You will be responsible for supporting students with disabilities and additional needs throughout the school day. This involves helping them to access learning, develop new skills, and enjoy every aspect of school life. Working alongside teachers, therapists and other support staff, you will help create a nurturing, inclusive and safe environment where every student can thrive.
This is an exciting opportunity to join a warm, committed team that values creativity, compassion and collaboration. Whether you’re new to education or looking to develop your existing experience, we’ll provide a comprehensive induction, specialist training, and opportunities for career development to help you succeed.
The successful candidate will be someone who is patient, proactive and committed to supporting children and young people to learn, grow and become more independent, while contributing to the positive, caring culture of Shaftesbury Victoria School.
Key Responsibilities
As an Education Support Worker, you will inspire and support students in their learning and daily activities, helping them enjoy school, build confidence and stay safe. Working closely with teachers and therapists, you will promote wellbeing, independence and inclusion while maintaining high standards of care, communication and teamwork every day.
Bring your interests, enthusiasm and creativity whether it’s art, music, sport, reading, computers, cooking or community involvement, and use them to make learning engaging and meaningful for our students.
Essential Skills & Qualifications
- A genuine passion for supporting children and young people with additional needs.
- The ability to work as part of a team, while using initiative and showing enthusiasm.
- Excellent communication skills and a caring, patient approach.
- Strong basic levels of literacy and numeracy are important for this role. NB If you do not hold formal qualifications, these skills may be assessed as part of the selection process.
- A positive attitude towards training, learning and continuous personal development.
- A commitment to promoting inclusion, wellbeing and respect for all.
Why Join Us?
At Shaftesbury Victoria School, you will join a warm, supportive community that values teamwork, compassion and creativity. From your first day, you will receive a full induction, specialist training and ongoing opportunities to grow. Every day brings the reward of helping young people learn, achieve and flourish. Your ideas, interests and talents will be celebrated as part of our collaborative approach to learning. Here, your work truly makes a difference, not just today, but for every child’s future.
Safeguarding
This post is exempt from the Rehabilitation of Offenders Act 1974.
Shaftesbury Education is committed to safeguarding and promoting the welfare of students and staff. It is the responsibility of all staff and volunteers to share this commitment. All posts are subject to an enhanced DBS check and will follow our rigorous safer recruitment processes.
Equality and Diversity
Shaftesbury is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Shaftesbury aims to create and sustain an inclusive work...