Shop Manager – Selsey
Want to make a difference to local lives?
We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness. The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In Patient Unit and Community teams.
Being a Shop Manager at St Wilfrid’s
Part-time or Full-time 30 or 37.5 hours per week | 4 or 5 days per week | Weekend Availability
You will be responsible for the management and development of the Selsey Community Shop, which is comprised of 2 separate units and an outdoor area, and for ensuring the delivery of excellent donor & customer experience. In this role you are the ambassador for St Wilfrid’s within the local community and you will be leading and managing a team of sales assistants and volunteers to do this.
- Optimises income generation from a Community Shop through maximisation of the value, quality and quantity of donated stock sold, plus seeks new opportunities for income generation.
- Ensures the day-to-day management of a Community Shop to deliver income and expenditure, making adjustments where necessary in relation to agreed budgets.
- Liaison with other team members across the organisation such as General Manager for stock distribution, eCommerce Manager for digital platforms, and fundraising for local messaging and events.
- Builds, leads and manages a Community Shop team, 1 sales assistant and > 30 volunteers, providing direction, support and development opportunities to enable individuals to reach their full potential
This role can be either 30 or 37.5 hours per week (4 or 5 days) so please indicate your preference in your application.
Qualifications and Experience
- Charity and/or commercial retail experience at a management level is essential
- Proven evidence of consistent delivery against financial targets
- Practical experience of leading and developing a team
- Experience of working with Volunteers would be preferred
- Right to work in the UK
What we offer you
We offer all St Wilfrid’s employees the following benefits:
- Annual Leave – An equivalent to our generous holiday entitlement starting at 27 days per year plus bank holidays. This increases with service
- Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
- Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support
- Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits
- Generous Pension – With 7.5% employer contribution for employees not in the NHS pension scheme
- Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
- Employee discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme
How to Apply
Please complete the form below, where you can add your CV or a completed application form if you prefer.
If you have any queries regarding this vacancy please email us at hradmin@stwh.co.uk or call 01243 755183. Please note this vacancy may close early if sufficient applications have been received.
Please click here to view the Job Description.
Interview Information
Interviews will take place at St Wilfrid’s Hospice in Bosham and are planned for 11 and 12 February 2026.
Equality, Diversity and Inclusion at St Wilfrid’s
We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.
We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you app...
Join our team
We're on a mission to save sight and change lives. Join us to make a difference to people living with vision loss.
Shop Manager - West and Central London (Multiple vacancies)
About the role
We are looking for experienced, committed, and creative individuals to join our dynamic team as we launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
Shop Managers play a crucial role in the growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
Salary: £25,207 - £30,000 per annum depending on experience and shop location
Responsible to: Commercial Manager
Working hours and contract:
Permanent, Full time
35 hours, 5 days per week but flexible over a seven-day rota
Location:
One of our shops in either West or Central London depending on vacancies. Just let us know which area works best for you and we will let you know what we have available.
- Shop Name
- Houghton Regis
- Contract Type
- Permanent
- Apply by
- 05-Jan-2026
- Salary
- £22,622.60 - £28,665
- Job Category
- Retail
- Working pattern
- 5 days out of 7
- Weekly Hours
- 35 hours
Age UK has an exciting opportunity to join their fantastic team in Houghton Regis!
We are recruiting for a Shop Manager to manage the day to day running of our Houghton Regis store (Bedfordshire, LU5).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg’s
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards – recognition awards from £100-250.
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men...
International Medical Corps UK is a global humanitarian organisation saving and rebuilding lives through healthcare, training and community development. International Medical Corps UK works alongside International Medical Corps and International Medical Corps Croatia, currently responding to humanitarian emergencies and communities afflicted by conflict, poverty, and natural disaster in about 30 countries.
JOB SUMMARY: The purpose of this role is to supports the supervisor in the planning, design, implementation, supervision, expansion/development and administration of the regional platform’s portfolio of country programs. The Director also supports the supervisor in providing overall management of the platform’s operational activities to ensure the effective and efficient use of financial resources, logistics and human resources administration within the process and procedures of International Medical Corps and partners. The postholder will also ensure platform countries follow Legal recommendations/ requirements and implement Safeguarding plans.
As part of the Platform senior leadership team, the Director, HQ Programs also plays an active role in providing strategic leadership and managing focal points of departments in the regional platform to ensure quality operational functions by improving the management and planning of Platform operations. This include ensuring the Platform operations are defined as those Technical and Functional departments necessary to implement programs effectively and accountably, inclusive of Supply Chain, Information Technology, Communications, Administration, Finances, Safety and Security, Legal, Technical Unit, Research, MEAL, and Human Resources. The Director, HQ Programs will ensure proper documentation, control, monitoring, and reporting of financial, administrative, HR and supply chain functions, and will conduct frequent visits to country offices, regional hubs, and other locations in line with regional platform priorities.
MAIN TASKS AND RESPONSABILITIES
Strategic Planning and Program Management
• In close coordination with the regional Program team, Technical and Functional Platform Leads, Country Offices, and supervisor , ensure and support the management and implementation of high-quality programs, ensuring all programs are completed within time, within budget, achieving program objectives and in line with International Medical Corps principles, values, and strategic plans.
• Serve as primary focal points for assigned Platform Functional Leads and lead the Platform Senior Management Team to discuss issues related to Platform countries, resolve issues, and escalate issues to the SD as required.
• Sign on legal documentation such as but not limited to MOUs, SLAs, official grant/award documents, and other official documents as delegated by their supervisor.
• Responsible for working directly with the Emergency Response Unit on initiatives, work with the deployment of staff as needed, managing the budget for contingency support, and coordinating with functional leads for appropriate deployment and utilization of resources.
• Responsible for working with supervisor to review and provide feedback and oversee the implementation of individual Country Strategies and developing a Regional Strategy for the appropriate use of technical and functional resources.
• Serve as a go between technical members (TU) to ensure support to Country Directors and other staff members.
• Work closely with the supervisor, regional departmental leads and coordinators, and country teams to determine project needs within the scope of grants.
• Ensure project strategic objectives and results are accomplished and meet technical quality standards.
• Participate in and coordinate the development and/or review of new proposals and strategic plans.
• Understand the operational and programmatic environment in countries and its implications upon International Medical Corps programming.
• Collaborate with relevant departments to ensure program compliance with agency policies and procedures, donor regulations and local laws.
• Complete regular visits to countries to ensure timely and effective implementation of activities, determine programmatic gaps, address management issues, and build capacity, as necessary and provide information the Senior Director about the identified issues and potential resolution.
• Facilitate project monitoring and evaluation, ensuring effective use of data and insights for project adaptation and evolution, organizational learning, and sharing lessons with stakeholders during implementation and beyond.
• Keep the super...
Could you be responsible for continuously seeking out opportunities to develop ways of working and implement improvements to enable the British Red Cross (BRC) to achieve its core goals?
Could you ensure standards are maintained whilst managing the successful delivery of change projects to optimise processes, quality and compliance through people and systems?
Could you ensure standards are maintained whilst managing the successful delivery of change projects to optimise processes, quality and compliance through people and systems?
- Bring operational and technical experience to the management of the delivery of service to ensure effectiveness and continuous improvement.
- Develop and increase the capabilities of our processes, policies, procedures and systems to deliver ongoing improvements and keep pace with current technologies.
- Work across the department to improve the capability of all, maximising efficiencies with our systems.
- As part of the Performance Improvement Team seek to improve and deliver management practices such as the sales department’s induction, recruitment and onboarding processes for new employees.
- Develop the wider team to maximise effectiveness using continuous improvement methodologies.
- Define standards across the department becoming a central point for compliance, benchmarking, calibration and process improvements.
- IT Applications - experience with Customer Relationship Management (CRM) and booking systems, Microsoft packages, Power BI and Excel.
- Strong interpersonal and communication skills.
- Analytical with strong organisational and time management skills.
- Strong experience in process improvement, commercial operations or development.
- Quality compliance and auditing experience.
- Experience in writing processes and procedures.
- Developing and delivering training, coaching and feedback.
- Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme:Up to 6% contributory pension.
- Learning & Development:A range of career & learning opportunities.
- Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work:Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
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Closing Date:
31 January 2026
Closing Date:
31 January 2026
- Annually:£41,503 - £46,114 per annum
- Region:Cymru/Wales
- Location:Cardiff - Diane Engelhardt House
- Department:Local Services
- Vacancy Type:Permanent
- Working hours per week:35
- Closing Date:31 January 2026
Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our Children's Services team push themselves to transform the lives of children and families – in person, in service centres nationwide, and through the knowledge they share. Join us a Team Manager (Social Work qualified) and make a contribution that means everything.
The NSPCC Cymru National Hub, based in Cardiff, has a new opportunity for a full-time Team Manager (Social Work qualified), who is looking to fully use and further enhance their influencing and communication skills; delivering innovative services to children, families and adults/professionals involved with safeguarding children. We work directly with children and families either in their homes or at our regional hub based in Cardiff.
The NSPCC can offer the right candidate the potential to grow and develop, fantastic learning opportunities, an improved work / life balance and the experience of working in a well-established charity that sets high standards and expectation on improving the lives of children. The role is office based, but with flexibility for some home working in accordance with business need. You will also have access to a Team Manager Development Programme alongside service specific training.
Our people are at the heart of everything we do, they are the reason we can keep working to protect children and prevent abuse. So, to ensure our employees feel happy, supported, and valued, we offer a range of fantastic benefits. Below are just a few:
- Your salary is reviewed every year to ensure it's at least comparable with the UK's top 5 charities
- You are entitled to 29 days annual leave, plus bank holidays (if you work full-time), after 5 years this increases to 32 days!
- We match your pension contributions up to 7%
- You have access to our online discount portal with over 3,000 discounts & offers
- You have access to our Wellness Hub which provides tools to support your wellbeing (Employee Assistance Programme, emotional resilience training, mindfulness resources and more!)
You will be an integral part of the management team and will be responsible for the line management of a number of social workers /and other professionally qualified staff, delivering front line services within neighbouring local authority areas. You will, as a leader in the regional team, manage and shape innovative services within the themes of Sexual Abuse and in Early Years, in line with the NSPCC current strategy. These include:
- Letting the Future In (LTFI):helping us deliver locally on the recently awarded Home Office funding towards delivering and the scaling up of LTFI over the next three years. This will enable children and families to recover from the impact of child sexual abuse and strengthen local multi-agency responses to this issue across the region.
- Pregnancy in Mind (PiM):a preventative mental health service that helps support expectant parents who have or are at risk of mild to moderate anxiety or depression.
- Baby Steps:an evidence-based, holistic perinatal education programme that helps parents prepare for and navigate the transition to parenthood.
We are looking for:
- Someone with a recognised social work qualification and registration with the relevant social care council within the UK?
- A person with experience of supporting and developing staff within the safeguarding field as well as knowledge and passion to drive improved outcomes for children and families?
- An individual who is a confident communicator with colleagues, including senior leadership, external partners, children and families and also assertive and resilient when raising and escalating safeguarding children concerns with other agencies?
For an informal discussion about this post, please contact Carl Harris, Assistant Director – Cymru: carl.harris@nspcc.org.uk
We have a number of employees at the NSPCC who are regrettably at risk of redundancy, following a significant restructure. In keeping with our values and our policies, if any of these individuals apply for a role and meet the minimum essential criteria, they will be given priority consideration. We hope that y...
Team Manager Job Description HMP Hewell Service Manager Location: Reporting to: Responsible for: Team of Accommodation Advisors Working hours: Contract Type: Salary: 37 hours per week Permanent £27,141 fte About YSS YSS enables people to be emotionally resilient, to thrive, and to feel they belong to a community. We uphold people’s rights and responsibilities, ensuring they can exercise them with dignity and respect. We are a charity that helps people to help themselves, and we’ve been doing so for more than thirty years. There are thousands of people in our communities who struggle with life and face what seem to be insurmountable barriers - they are why we exist. We provide a wide variety of community-based support for people and are often described as the ‘glue’ between those at risk of social isolation and the wider mainstream society. We run a diverse range of services working with 7- to 70-year-olds but our aim is always the same – to help people to break through barriers and to achieve their potential. Our website – www.yss.org.uk – contains further information about YSS and all our projects and services. Job Purpose To manage the day-to-day operations of the prison based Connect team, ensuring the delivery of high-quality services to clients. The Team Manager will be responsible for leading a team of advisors, ensuring they meet performance targets providing housing support, information, advice and guidance to men within the criminal justice system, ensuring successful resettlement into accommodation. The role focuses on supporting the team with high caseloads within tight key performance indicators (KPIs), overseeing operational delivery, and supporting the continuous professional development of staff. Key Responsibilities Team Management • Leadership & Support: Lead and manage a team of practitioners to deliver high- quality, service user focused services. Provide supervision, guidance, and team’s effectiveness and to ensure regular performance reviews professional development. the Page 1 of 6 • Team Culture: Foster a positive, inclusive, and collaborative team environment that values diversity and mutual support. • Communication: Organise and facilitate regular team meetings to ensure clear communication, address challenges, and encourage problem-solving within the team. • Development: Identify the training and development needs of the team and coordinate relevant opportunities to enhance their skills and knowledge. Service Delivery • Oversight: Ensure the team delivers services effectively to service users, ensuring that interventions are evidence-based, outcome-focused, and aligned with YSS’s vision and mission. • Evaluation: Monitor and evaluate the effectiveness of service delivery, ensuring that continuous improvement measures are implemented to meet clients' evolving needs. • Compliance: Ensure all services are delivered in line with legal, ethical, and organisational standards, maintaining high levels of professionalism and adherence to safeguarding and safeguarding procedures. • Contractual Adherence: Ensure that services meet contractual requirements and service delivery metrics, ensuring accountability and transparency in service performance. • Caseload Management: Manage a small caseload of service users, providing direct support to clients and ensuring that their needs are met through tailored interventions. Partnership and Stakeholder Engagement • Relationship Building: Develop and maintain effective working relationships with external partners, including local authorities, social services, educational institutions, community organisations, and other stakeholders. • Representation: Represent YSS at relevant meetings, events, and forums, promoting the charity’s services and advocating for the needs of service users. • Collaboration: Work collaboratively with stakeholders to identify and advocate for the needs of service users, and to raise awareness of YSS’s services within the community. Operational Management • Policy Compliance: Ensure that the team follows all operational policies and procedures, including safeguarding, data protection/GDPR, health and safety, and risk management protocols. • Resource Management: Oversee the effective management of the team’s resources, ensuring financial and operational efficiencies while staying within budget constraints. • Reporting: Collaborate with the IT, Quality and Digital team to prepare and deliver reports on service performance, client outcomes, and team activities, ensuring that senior management and funders are kept informed of progress and challenges. Strategic Input Page 2 of 6 • Strategic Contribution: Provide input into the development and implementation of the charity’s strategic plans, helping to shape the direction of ...
Team Manager
- locations
- South Tyneside Adult Recovery Services - Cookson House
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR011350
Team Manager/South Tyneside Adult Recovery Service
Location: River Drive, Cookson house, South Shields, NE33 1TLWorking Hours: 37 Hours per weekContract Type: Permanent - Full time
Salary:£31,030-£41,980
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role
An exciting opportunity has arisen for an experienced and motivated Team Manager to join our team at South Tyneside Adult Recovery Service ( STARS)
STARS is multi agency team delivering drug and alcohol treatment for the residents of South Tyneside. We pride ourselves on being safe, inventive, creative and have the needs of the community and service users at the heart of what we do.
As Team manager you will match our organisational values, ambition and commitment, providing effective leadership to frontline staff to ensure we provide high-quality service delivery and effective partnership working across South Tyneside.
What You’ll Do
In addition to the duties outlined in the full Job Description, you will be responsible for:
- Providing effective line management for the Recovery Team
- Offering strong leadership and operational oversight to ensure high-quality delivery
- Driving innovation across your team, leading initiatives to enhance performance
- Leading and developing your workstream offer to meet service needs
- Facilitating supervision and group supervision and lead appropriate meetings in linwe with your workstreams.
- Delivering training and coaching to support staff development and best practice
- Supporting the continuous improvement of partnership working and referral pathways
- Actively contributeing as a member of the management team, supporting service-wide decision-making
What you'll need for the role:
- Leadership: Proven experience leading, managing and motivating teams
- Customer Service: Strong commitment to excellent service delivery and stakeholder engagement
- Service Delivery: Ability to oversee day-to-day operations and ensure timely, appropriate support
- Data & Reporting: Confidence in preparing reports and undertaking statistical analysis
- Communication: Excellent written and verbal communication skills
- Problem-Solving: A proactive, solutions-focused approach
- Adaptability: Flexibility to support evolving services and develop new pathways
To view he full job description please click here
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our
Way to GoandAspirationsportals£500
Recommend a FriendbonusCycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Team Manager
Job Introduction
At Turning Point, we support people across England with learning disabilities. Making a real difference to their lives, you'll motivate, manage and grow a team of support staff to enable more people to discover new possibilities in their lives.
We now have an opportunity for Team Manager in Wakefield (Castleford), supporting adults with Learning Disabilities. As the Team Manager you will have management responsibility for several support workers operating a supported living model of support. As one of our management team, you'll enjoy the scope and support to enhance your own life too, as you benefit from an exceptional level of internal and external training as well as a highly supportive management team.
Please note you must have experience in leading a team to be considered for this role.
Role Responsibility
The role involves overseeing the delivery of high-quality, person-centred support to individuals, ensuring all support plans are current and tailored to individual needs. Responsibilities include monitoring compliance across staff files, training, and competency requirements, as well as managing rota adherence through spot checks and out-of-hours visits. The position requires proactive safeguarding management in line with established procedures and leadership of audits covering finance, medication, and quality standards.
You will line manage and supervise Support Workers, ensuring effective performance management through 1:1s and probation processes, and mentoring initiatives. The role also includes attending care reviews, multidisciplinary team meetings, and managers’ meetings, maintaining strong communication with families and external agencies. Additionally, you will manage budgets and ensure financial accountability across services.
You must be fully flexible as this role will involve out of hours checks supporting/coaching staff and the possible need to backfill when short of staff.
The Ideal Candidate
What skills and qualities do I need to have?
- The ability to meet financial and business targets with a strong understanding of the health and social care sector
- Passion, energy, and enthusiasm for delivering high-quality care
- Flexibility is essential, and ideally, you'll also have a full driving license and access to a car
- Experience of working with individuals with autism, learning disabilities and communication difficulties is essential
- Experience of complex physical and health needs is essential
- The ability to communicate effectively to a range of audiences
- Willing to work towards NVQ level 4/5 qualification
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 32 days’ paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Turning Point
Team Manager
Job Introduction
We have 3 exciting opportunities to join our services in Salford and Bolton where we provide 24 hour supported living for people (adults) that live with Learning Disabilities and additional health issues. As the Team Manager you will have management responsibility for a team of 3 services, supporting approximately 9 people.
We support people with daily living activities, such as, taking part in various activities, support with medication, washing and dressing etc. Everyone's needs are critical to live their way of life but at Turning Point, we pride ourselves in our strong focus on supporting people to set goals and achieve the outcomes they want, whatever they may be. We believe that this focus enables people to be 'Inspired by possibility'. It is one of our core values as a company.
Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference – not a profit organisation. Whatever your reason, you’ll enjoy working with like–minded people who believe in inspiring people to create positive change.
Please note you must have experience in leading a team to be considered for this role.
Role Responsibility
As Team Manager you will have responsibility to support your senior support workers and support workers. You will provide practical and visible leadership throughout the day. You will work collaboratively with other Team Managers and your Supported Living Manager to ensure high quality support is provided in line with our extensive and person centred support plans.
Responsibilities will include:
- The ability to inspire colleagues and create the culture to drive high quality support
- To work within agreed financial and legislative frameworks, including but not limited to, roster management, weekly finance and medication checks, health and safety checks, organisational and CQC compliance in relation to keeping people safe etc.
- A track record of supporting and empowering people to live more independently in their community developing positive outcomes for those being supported including those that live with various needs including autism learning disabilities, complex physical or health needs.
- The ability to communicate effectively to a range of stakeholders.
- Willing to work towards NVQ level 4/5 qualification.
- To operate flexibly as this role will involve out of hours checks supporting/coaching staff and the possible need to backfill when short of staff.
The Ideal Candidate
Building on your experience of working with people with learning disabilities, you'll set, maintain, and develop standards as part of our service. As a Team Manager, your focus will always be on ensuring the delivery of consistently high-quality services - all within a challenging, but very rewarding environment. In this varied Team Manager role, you'll also carry out risk assessments, implement Support Plans and provide operational management.
Essential:
- Demonstratable leadership skills and flexible and adaptable leadership style;
- In depth understanding and ability to performance manage the functions of the team
- Excellent communication skills (verbal/written). Ability to adapt to respond to staff, commissioners/partners and people we support;
- Strong organisational, time management and prioritisation skills;
- Ability to remain calm and resilient in high pressure environments;
Desirable:
- Previous experience managing similar service/team
- Management qualification or equivalent
- Willing to work towards NVQ level 4/5 qualification.
About us
What benefits will I receive?
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.
You will get 32 days’ paid holiday a year increasing to 34 days. Plus the option to buy additional holidays and spread the cost.
...Details
Team Manager
Team Manager position on a fixed term contract in Lambeth.
Job description
An exciting opportunity to join Certitude as a Team Manager as we continue to grow as London’s leading adult social care provider.
Salary: £34,914 per annum
Hours: 37.5 hours
Job Type: Fixed Term – Secondment – Until January 2027
Location: Lambeth
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
This role is a fixed term role – until January 2027 working as the Team Manager. You will be responsible for leading a team, who provide support to people with a range of low to high support needs.
This position will be managing Supported Living accommodations/homes in Lambeth, with a permanent team of Support Workers and another Team Manager.
Duties will include:
- Actively lead the team’s development by actively coaching and training colleagues in person centred support practices and approaches
- Carry out regular 121’s, team meetings and annual reviews with all team members, giving and acting on received feedback and identified development needs.
- Effectively manage risks of the people we support through ensuring team members understand what is important to the individual(s)
- To use information technology to undertake a range of administrative tasks and to follow procedural guidelines and complete appropriate documentation in required formats and to compile detailed written reports
About you
To be a Team Manager, the following are essential:
- Experience of supporting people with learning disability.
- Track record of enabling choice and control to be a reality for people with learning disabilities.
- Experience of leading teams to embed person centred working.
- Understand the challenges that are likely to be faced by many people with disabilities.
To read more about the role and the full person specification, please click on the link on the left on this advert, titled ‘Job Description and Person Specification’.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our
page. You can also learn about us through our
work for us Values and BehavioursDo you want to be a Team Manager at Certitude? Complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification is attached to this advert. If you have any questions, please email recruitment@certitude.org.uk
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Team, Manager, Leader, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, , Vulnerable People, Not for Profit, NFP, Lambeth
Job Introduction
Are you an experience Registered Manager or a Responsible Individual looking for a new challenge? Are you looking to work with an organisation that is supportive and puts the need of the Young People that we support at the forefront of everything we do?
We are looking for a Senior Residential Manager and Responsible Individual to join our Children and Families Team. You will be working across several of our Children’s Residential Services in Greater Manchester, being the designated Responsible Individual for these services you will work closely with the Registered Managers and their teams to ensure our services are evidencing best safeguarding practice and are judged Good or Outstanding by Ofsted.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.
We are an employer that promotes a caring work environment and individual employee wellbeing with an excellent work / life balance.
Location Hybrid working across Greater Manchester
Hours 37.5 hours – with some on call duty (£40 for weekdays, £80 for weekend days and £120 for Bank holidays)
Salary £55,184 - (£28.30ph) with 2 yearly increments
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.
About the Position…
Our Senior Residential Manager and Responsible Individual supports the Head of Service in the delivery of the Trusts residential services for cared for children. You will oversee several services that provide support to vulnerable young people, working across a range of differing needs.
- Line-manage and support children’s residential registered managers to ensure high‑quality person‑centred care across all services.
- Ensure all registered children’s homes comply with standards, regulations, policies, and procedures, with effective systems supporting staff in delivering care.
- Act as the Responsible Individual for designated children’s homes or services.
- Lead quality‑assurance processes to maintain good or outstanding practice and clearly evidence outcomes for children.
- Ensure registered managers promote and safeguard the welfare and well‑being of children in residential care.
- Work with our People and Culture team to improve staff recruitment and retention, supporting managers with staffing matters including disciplinary, capability, practice concerns, and internal investigations.
- Promote the trust’s residential services externally, develop relationships with external stakeholders, support referrals and placements, and participate in relevant conferences and events.
- Ensure delegated budgets are managed in line with financial procedures and that each residential service meets income and expenditure targets.
- Maintain up‑to‑date knowledge of relevant legislation, including the Children’s Homes (England) Regulations 2015 and the Social Care Common Inspection Framework.
About the you…
Do you have the following skills and experience,
- Level 5 Leadership and Management for Residential Childcare of equivalent (Please see Job description attached)
- Significant Children’s Residential experience as a Registered Manager or suitable equivalent, experienced in promoting high quality children’s residential services.
- Strong knowledge of childcare legislation and OFSTED inspection requirements.
- Extensive experience leading high-quality residential services for young people with complex social or health needs, understanding care planning, transitions, and leaving care.
- Demonstrated ability to build effective relationships with local authority officers and commissioners.
- Knowledge of leadership and management principles, including managing change and managing of service budgets, including income and expenditure....
Description
About Outward
For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North East London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower.
Please Note
Outward has a number of Deputy Service Manager roles across a range of services in North and East London. Deputy Managers may occasionally move between services depending on organisational needs. If your experience fits the wider profile of service management and complex needs support, even if not every detail matches, we strongly encourage you to apply — we will consider your application across our current opportunities .
About the Role
We are seeking an enthusiastic, committed and values-driven Deputy Manager to join our Care & Support services. You will support adults with learning disabilities and/or autism, many of whom have moved towards independent living, to achieve greater autonomy, build confidence, and engage fully with their communities.
You will play a key leadership role in the day-to-day running of one or more services, supporting the Team Manager in supervising staff, overseeing rota planning, promoting quality and compliance, and maintaining strong partnerships with families and professionals.
We currently have vacancies at several supported living services across North East London, where we support adults with autism, learning disabilities and PMLD.
Key Responsibilities
- Work in partnership with the Team Manager to ensure the delivery of high-quality, person-centred care and support.
- Provide hands-on support, with at least 50% of your working hours directly supporting people.
- Mentor, coach and lead staff through best practice, reflective supervision, and day-to-day operational guidance.
- Support the development and regular review of support and risk plans tailored to individuals’ goals and preferences.
- Provide a robust induction to new staff to include regular 1:1 mentoring, coaching and modelling best practice
- Build effective relationships with family members and stakeholders, advocating for the people we support.
- Support positive behaviour support (PBS) approaches within the team and promote a strengths-based culture.
- Monitor service performance and quality, ensuring services meet or exceed CQC standards.
- Help manage rotas, finances (including petty cash and purchasing), staff inductions and competency assessments.
- Monitor service budgets and work closely with operation team to ensure services are financially viable.
- Be a key player in implementing upcoming digital systems e.g Nourish, Sona etc
- Work closely with Team manager with change implementation for frontline staff as and when required.
- Liaise with HM/Landlord/colleagues, lead on and have main oversight of sign up process, referrals and assessments, following up in-action.
- Contribute to audits, reporting, and inspection readiness.
- Participate in on-call duties as part of the management rota.
- Take part in assessments from receiving referrals and oversee void management.
Requirements
What we’re looking for
We’re looking for someone with integrity, energy and a commitment to empowering people with complex needs to lead fulfilling lives. You will support the team to develop support plans and risk assessments that reflect people’s needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want
Requirements
Essential:
- Experience supporting adults with learning disabilities and/or autism, including behaviours of distress
- At least 1 year of experience in a supervisory or leadership role within social care.
- Proven knowledge and skills to co-produce and review person-centred support and risk management plans.
- Strong interpersonal and communication skills; able to liaise with professionals, families, and staff.
- Ability to motivate, support and lead a team in a flexible and responsive man...
Recovery and Connect Service Manager
- locations
- Wingfield Resource Centre
- time type
- Part time
- posted on
- Posted Yesterday
- job requisition id
- JR011336
Service Manager (Surrey)
Location: Wingfield Resource CentreWorking Hours: Part-time (18 hours)Contract Type: Fixed term (12 months)Salary: £35,920 - £51,640
Make a real difference in your community
Are you passionate about helping others live safer, healthier and more independent lives?
Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
About the Role
You’ve got an in-depth understanding of mental health issues and substantial experience of working in a community-based setting. All you need is the perfect environment to put your skills to great use. Welcome to Waythrough as a Service Manager.
We’re looking for someone like you to manage the day-to-day running of our In-Reach and Recovery and Connect teams, based at the Wingfield Resource Centre in Surrey. Waythrough works in partnership with the other Lead Community Connections providers in Surrey and the Surrey and Borders Partnership (SABP) to deliver these services.
Our teams support people experiencing mental health difficulties to:
achieve their personal goals
build confidence and self-esteem
gain a better understanding of their mental health
develop tools to manage their wellbeing
connect or re-connect with their local community
As Service Manager, you will ensure the quality of service and support provided to people who use our services. You will also manage service contracts and line manage frontline staff. Whether you’re carrying out inductions, undertaking investigations, putting team development plans in place or supporting our business development activity, one thing is certain – you won’t be short of challenge or variety.
About you
You will bring:
substantial experience managing a caseload of individuals with complex needs
an outcome-driven approach and the ability to lead by example
a firm but inclusive management style
openness, encouragement, tact and diplomacy
excellent organisational skills to manage conflicting priorities
flexibility regarding working hours and willingness to participate in on-call arrangements
Experience of carrying out investigations, writing reports or recommendations, or managing budgets would be an advantage. However, this is not essential as we offer a comprehensive induction and training programme for managers.
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our
Way to GoandAspirationsportals£500
Recommend a Friendbo...
JOB DESCRIPTION Section 1: General Information Position Title & Salary Camp Manager (£15.00 - £16.00 p/h + holiday pay) Section/Department Day Camps Reports To Commercial Events Manager Date of Review Location/Site Employment Status Zero Hours – between 40 – 50 hours per week anticipated Section 2: Job Description The role of the Camp Manager is to ensure the smooth day-to-day running of the setting’s Day Camp product for children aged 4 – 13. Remaining out of ratio unless covering staff absence or quieter days, the successful candidate will need to be organized, energetic and able to communicate effectively with parents, children and fellow staff members. Position Purpose The Camp Manager will assume overall responsibility for the camp, ensuring all campers are kept in a safe environment and engaged in a varied and exciting programme of activities each day. Key Responsibilities • Signing children into and out of camp using the electronic booking system • Conducting efficient daily briefings with the team to ensure each day at camp runs to a high standard • Providing daily feedback to parents and guardians • Making phone calls to parents and guardians where necessary, for example with accidents or behavioural issues • Ensuring safeguarding and health & safety standards are upheld at all times Inspired Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment • Regularly reviewing and appropriately updating risk assessments, ensuring they remain relevant and useable • Managing staff levels each day to ensure ratio and cost targets are met • Supporting staff with their sessions, making sure they have the correct equipment required while providing constructive feedback on sessions delivered • Maintaining brand standards, ensuring that the camp’s branding and signage remains in good working order and is displayed to impress parents on arrival • Seeking out opportunities to upsell to parents, for example through the sale of hot lunches, additional activities or merchandise • Overseeing lunch duty safely while promoting healthy and hygienic eating • Ensuring timesheets are submitted on time and with accuracy to ensure staff are paid correctly • Maintaining an accurate camp inventory list at the end of each camp period, this includes notifying the Commercial Events Manager of any damaged, used or broken equipment which may need to be replaced • Administering first aid as required • Adhering to and actively promoting the camp’s policies and procedures • Adhering to and actively promoting the school’s ethos and values • Attending any required training sessions and leading the camp induction ahead of each holiday period • Being the designated on-site safeguarding lead when camp is in operation Inspired Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment KEY CRITERIA Qualifications ESSENTIAL • Paediatric First Aid (training can be provided) • Minimum level 2 safeguarding (training can be provided) DESIRABLE • Childcare-related qualification Experience • Working with children, • Managing a team of staff, ideally in an ideally in an education or out of school hours setting education or out of school hours setting • Delivering engaging activities to children Knowledge • Maintain a good understanding of safeguarding and current safeguarding-related issues • Dealing with issues related to safeguarding • Leading inspections from external agencies such as Ofsted • Understanding of the latest guidance from regulatory bodies such as Ofsted Skills and Abilities • Able to remain calm during • busy times • Able to prioritise workload throughout the week to suit the needs of the camp Work-related Personal Qualities/Behaviors • Be an effective team player that works collaboratively and effectively with others • Excellent interpersonal skills, communicating (verbally and in-writing) effectively to a wide-range of audiences • Support, motivate and inspire both colleagues and pupils by leading through example • Suitability to work with children • Confidence, warmth, sensitivity, reliability and enthusiasm Inspired Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment Equal Opportunities and Commitment Commitment to equality of opportunity for all regardless of gender, disability, religion, and ethnic origin safeguarding and child protection Demonstrate a commitment to: • • equalities • promoting the school’s vision, values and ethos • high quality, stimulating learning environment • relating positively to and showing respect for all members of the school and wider community • ongoing relevant prof...