Job Vacancy: Guest Experience Host

Reports to: Head of Guest Experience

Hours: Casual hours across 7 days a week including evenings and weekends.

Salary: £12.21 per hour

Purpose of role:
As a Guest Experience Host, you’ll be the welcoming face of Tyne Theatre & Opera House helping creating magical moments for every audience member.

Key Responsibilities

• Provide a warm, friendly and professional welcome to all guests.
• Checking tickets, directing guests to seats and provide additional assistance as required.
• Support audience members with accessibility needs and ensure inclusivity
• Monitor the auditorium during performances, ensuring comfort and compliance.
• Prepare and serve refreshments, ice cream, confectionary and merchandise.
• Operate tills and handle cash/ card transactions accurately.
• Restock bars, café and kiosk points.
• Uphold hygiene standards.
• Provide quick and efficient service during busy pre-show and interval times.
• Promote and upsell Products to maximise revenue
• Assist with cellar upkeep, cleanliness and stock rotation.
• Maintain cleanliness of all public areas.
• Respond to guest enquiries and resolve issues promptly, escalating to the Duty Manager when necessary.
• Assist with crowd management and evacuation procedures .

T o Apply

The application deadline for this role is 5pm on Sunday 1st February 2026.

Please complete an application form and send via email with the subject line ‘Guest Experience Host’ to jobs@ttoh.uk

Credit Controller

We are looking for a Credit Controller to join our Gloucester office. Competitive salary, excellent benefits and hybrid working.

Working hours: 35 hours per week, Monday to Friday

Duration: 12 month fixed term contract 

Location: Gloucester 

Job Ref: 204305

About the role

Benefact Group are looking for a Credit Controller  to join our Gloucester office.

As Credit Controller you will provide an effective professional credit control service to the business, maximising performance and effectively contributing to company goals.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Maintain up to date worksheets to provide performance figures and effectively manage collection activity to maximise cash collection and minimise bad debt in line with KPI’s.

• Communicate and liaise with internal and external contacts, providing a prompt and accurate service to maximise efficiency and to meet cash collection and overdue targets. The telephone to be the main tool.

• Produce Regional reports highlighting credit performance results and key issues.

• Promptly and accurately escalate credit issues as appropriate to Group Credit Risk Manager, GCM Team Leader, BDM or Credit Agency Administrator in respect of problem accounts to minimise the potential for bad debt.

• Deliver accurate MI within defined timescales.

• Produce appropriate documentation to be used in both internal and external settings ensuring quality is in line with requirements.

What you'll need to have

• Experience in a credit control role, preferably in the financial services industry.

• Effective negotiation skills utilised with brokers, customers, underwriters and BDM’s.

• Effective relationship building with intermediaries and customers.

• Familiar with direct debit collections by BACS.

What makes you stand out

• Certificate in Credit Management or level 3 Diploma in Credit Management

What we offer

• A competitive salary - let's discuss it

• Hybrid working

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme between 6% and 24%

• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme

• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay

Hear from the hiring manager

"The Group Credit Management team offer a unique opportunity to deal with both our Direct and Intermediary Customers, providing valuable support across the Group and ensuring cash flow remains maximised for the benefit of our group values. We are looking for a self motivated, adaptable individual to join our friendly and supportive team."

About us

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fan...

Orchestra Manager

Jobs

Job Description

Birmingham Royal Ballet (BRB) is one of the world’s leading touring ballet companies. Our mission is to reach out and move people with great ballet and music; tour world-class ballet to the widest possible audiences; create new works that reflect the world we live in; and release the creative potential in people of all ages and backgrounds.

The Orchestra Manager is responsible for the day-to-day management of the Royal Ballet Sinfonia. This includes all fixing, logistical arrangements and scheduling. They will be required to attend the majority of all rehearsals, recording sessions and performances.

For more information please see application pack: Orchestra Manager Application pack Jan 2026

Apply: To apply to for this position, please submit an updated CV and a covering letter of no more than one A4 page, explaining your interest in the role and the skills and experiences you will bring, to Claire Dersley, Head of Orchestra, clairedersley@brb.org.uk, with the subject line “Orchestra Manager”.

In your email, please indicate where you saw this position advertised.

Eligibility: Applicants must be eligible to work in the UK. 

Diversity Statement: Birmingham Royal Ballet encourages applications from those from ethnically diverse backgrounds, as we strive to improve representation. 

As part of the application process, candidates must also complete the Equal Opportunities Monitoring form: https://forms.office.com/e/FWeBDBArrY?origin=lprLink 

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Agency: Care & Repair Home Improvement Services Ltd

Location: Cardiff (with options for hybrid working arrangements)

Salary: £28,538

Hours: 37.5

Closing date: 06/02/2026

If you are looking for job satisfaction and a work life balance, then look no further!

This is an exciting opportunity to join an established company and learn new skills. Care & Repair Home Improvement Services Ltd has been set up to provide a range of high quality building works to support the work of Care & Repair Cardiff and the Vale and help the charity to achieve its vision that all older people are able live in safe, secure, warm and comfortable home which suits them, their lives and maximises their independence.

We are seeking to recruit an experienced administrator to develop systems and procedures to allow them to process work referrals, organise the work of the Multi Skilled Operatives as well as keeping detailed, systematic records of all works undertaken. The Project Administrator will also assist with all general office and administration duties.

• Salary: £28,538
• Location – Cardiff (with options for hybrid working arrangements)
• 37½ hours per week (flexible working)
• Permanent contract
• 25 days annual leave (plus bank holidays)
• An additional days leave for every full year worked (first 5 years)
• Occupational sick scheme
• Access to Health care package

If this post is of interest to you, please contact us to request an application pack; we would love to hear from you.

For further information and an application form please contact us on admin@crhis.org.uk.

Agency: Care & Repair Home Improvement Services Ltd

Location: Cardiff (with options for hybrid working arrangements)

Salary: £28,538

Closing date: 06/02/2026

Agency: Care & Repair Home Improvement Services Ltd

Location: Cardiff and the Vale of Glamorgan

Salary: £30,450.00

Closing date: 06/02/2026

Agency: Care & Repair in Powys

Location: Home based with daily travel across Powys

Salary: 28,453

Closing date: 09/02/2026

Agency: Newport Care & Repair

Location: Newport

Salary: Voluntary role but out-of-pocket expenses will be reimbursed

Closing date: 31/01/2026

Notifications

Database Administrator

• locations
• Milton Keynes

• time type
• Full time

• posted on
• Posted Today

• job requisition id
• R7239

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.

SQL Database Administrator

Permanent

Milton Keynes

Salary: £52,596 - £59,107

Working arrangements: Hybrid (2 anchor days in the office per week – Tuesday and Thursday, flexibility available)

Introduction

Are you passionate about database technology and want to make a real impact in education? At AQA, you’ll play a key role in supporting the systems that help millions of learners succeed. This is your chance to join a collaborative team and work on exciting projects that keep our technology running smoothly.

Purpose of the role

As a Database Administrator, you’ll ensure our Microsoft SQL Server databases are secure, performant, and future-ready. Your work will directly support AQA’s mission to deliver fair and reliable assessments for learners everywhere. You’ll be part of a team that underpins critical systems used in scanning and marking exams.

Key responsibilities

• Managing and maintaining SQL Server databases across on-premise and Azure environments.
• Supporting upgrades, migrations, and performance tuning to keep systems efficient and secure.
• Collaborating with development and architecture teams to deliver robust database solutions.

What we are looking for

• Strong experience with Microsoft SQL Server administration and performance tuning.
• Hands-on experience with Azure cloud services and hybrid environments.
• Proven track record of SQL Server upgrades and migrations.
• Ability to troubleshoot and resolve database issues quickly and effectively.
• Excellent communication skills and a collaborative mindset.

What’s in it for you

• Working on impactful projects that support millions of learners.
• Opportunities for professional development and training.
• A flexible hybrid working model for better work-life balance.
• A supportive, inclusive culture that values your ideas and expertise.
• Competitive salary and benefits package.

Diversity and Inclusion Statement

At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone—regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background—is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences.

Application Process

To apply, please submit your CV and cover letter by 26 January 2026. Interviews will take place from w/c 2 February (first stage -MS Teams) and w/c 9 February (second stage face-to-face).

#PRO22

Recruitment Agencies

We have a preferred supplier list (PSL) in place.

Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Full Job Description

Summary

Activities:

Consultancy & Design and Training

Identify customer requirements for database architecture - face to face and on-site where required.

Produce proposals and solution options that are performant, secure, fit for purpose and aligned with the company IT strategies.

Provide advice and recommendations as database technology expert.

Develop, produce and deliver training on operating and managing AQA application databa...

Macmillan Deaf Cancer Support Project : Peer Group Development
Worker

Macmillan Deaf Cancer Support Project – Self Help UK
Location: Nottingham (Hybrid – office/home-based)
Salary: £27,000 per annum
Hours: Full-time, 37.5 hours per week
Contract: Permanent

Closing Date: 25th January 2026
Interviews: Week of 2nd February 2026 to be confirmed.

About the Project

The Macmillan Deaf Cancer Support Project, delivered by Self Help UK, is a UK-wide initiative
providing emotional and practical support for Deaf individuals living with cancer and Deaf carers.
We aim to reduce isolation and improve equity and inclusion in cancer care by creating
accessible peer support networks and advocacy services.

The Role

We are looking for a passionate Peer Group Development Worker to develop, coordinate, and
sustain peer support groups for Deaf people affected by cancer across the UK. You will work
closely with the Deaf community, volunteers, and partner organisations to ensure culturally
appropriate and accessible support services.

Key Responsibilities:

Establish and grow peer support groups (online and face-to-face).

•
•  Mentor peer group volunteers and leaders.
•  Promote groups through Deaf media, social networks, and community events.
•  Build partnerships with Deaf organisations and community hubs.
•  Travel across the UK occasionally and work flexibly, including evenings/weekends.

About You

Essential:

•  BSL Level 4–6 or native BSL user.
•  1–2 years’ experience working with communities.
•  Strong knowledge of Deaf culture and barriers in healthcare.
•
•
•  Good English proficiency for report writing.

Experience developing community groups and delivering training.
Excellent interpersonal, facilitation, and organisational skills.

Desirable:

Experience supporting Deaf people living with cancer.

•
•  Understanding of cancer-related issues within the Deaf community.
•

Experience in health or social care settings.

Other Requirements

•  Ability to work remotely and travel across the UK.
•  Willingness to undergo a DBS check.
•

Eligible to work in the UK.

Join us and make a real difference in the lives of Deaf people affected by cancer.

For an application pack please contact recrutiment@selfhelp.org.uk

Closing date: 25th January 2026

Volunteer Backend Web Developer (3-6 hours a week)

Position Overview

SEED Madagascar is seeking a Volunteer Backend Web Developer to support the migration and
redesign of SEED’s website, ensuring a smooth transition.

This role will focus on handling back-end and server-side tasks, importing data, implementing
security best practices, and providing technical support in the post-migration phase.

We are looking for an experienced individual with proven expertise in website migration, database
management and server configuration, who is motivated to use these skills to contribute to
sustainable development and conservation.

About the organisation

SEED Madagascar is a British Charity working in partnership with communities in the southeast of
Madagascar. We integrate high quality community health, sustainable livelihoods, education
infrastructure and conservation programmes to support long term, sustainable change and add to
international best practice through research and publication across all of our programmatic areas.

Location: Remote
Timeframe: Long-term, part-time, flexible (approx. 3-6 hours per week, with 1-2 hours per week
post-migration phase for server-side support and maintenance).

Duties and responsibilities

● Perform full backups before and after website migration in cPanel.

● Export Concrete CMS code files and database content.

● Import data to WordPress using plugins, custom scripts or migration tools.

● Assist with setting up a WordPress staging site.

● Implement security best practices for WordPress.

● Update DNS records.

● Perform PHP updates and custom edits as needed.

● Perform major WordPress upgrades if needed.

● Perform post-migration functionality testing and bug fixes.

● Manage the new website database using cPanel.

● Provide continued/long-term back-end support.

Person specification

Essential

● Experience using Concrete CMS, WordPress or similar.

● Experience using HTML/CSS/JavaScript languages.

● Knowledge of PHP and SQL/MySQL database.

● Experience with API integration and Linux.

● Knowledge of File Transfer Protocol.

● Familiarity with WordPress plugins.

● Experience with website migration tools, database management, and GitHub repositories.

● Self-motivated, flexible, and able to work independently in a remote context. ● Commitment to

SEED’s ethos, values and mission, with cultural sensitivity and respect. Desirable

● Experience working with NGOs, particularly in development, conservation, or humanitarian

fields.

● Knowledge of Madagascar or wider global south contexts.

Application procedure

Interested applicants should send a CV and covering letter in English outlining how their skills and
experience match the requirements in the job description criteria to SEED Madagascar Managing
Director, Mark Jacobs by email on Mark@seedmadagascar.org

Please note: AI-generated cover letters will not be processed.

Application Deadline: Monday 2nd February 2026 at 23:59 GMT. Applications will be reviewed on
an ongoing basis throughout this period.

SEED Madagascar actively encourages equality, diversity, and inclusion in the workplace and aims to
create a working environment free of bullying, harassment, victimisation, and unlawful
discrimination, where individual differences and the contributions of all staff are recognised and
valued.

Van Driver - Glasgow and Scotland West

• Job Reference: 00004525-1
• Date Posted: 21 January 2026
• Recruiter: Shelter
• Location: West Scotland including Glasgow
• Salary: £24,938
• Role: Other jobs
• Job type: Permanent
• Work hours: Full Time

Job Description

We're looking for a polite and friendly individual with a full driving licence and the ability to undertake heavy lifting, to help us maximise sales and profit by collecting and distributing donations for our shops. This role is mainly to support stores in Glasgow and the surrounding areas.

Shelter Trading Limited is best known for its national network of charity shops and thriving Christmas card business. We've recently opened up a number of furniture stores, which, just like our existing charity shops, sell a range of new and donated items that generate significant income to help finance our cause.

Your key responsibilities:

Collect and deliver donated items, including large furniture and electrical items and assist with the redistribution of stock, fixtures and fittings between branches

Undertake house clearances and transfer appropriate donated goods to the shop

Carry out daily vehicle checks and maintain accurate mileage records

Always maintain a high standard of customer service and strict control of the security of goods collected, transported and delivered.

And what you'll need:

The positive and helpful attitude it takes to be an ambassador for Shelter

Excellent customer service skills and respect for people's property and donations

A full driving licence and a willingness to travel extensively within, and sometimes outside, the local area

The ability to adhere to health & safety policies both in the store and at external locations

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies n...

Recruitment Pack

Premises Caretaker

October 2025

Premises Caretaker - Recruitment Pack

Welcome!

Thank you for your interest in working with us at Elizabeth House Community Centre. This pack will
give you the information you need to consider the role and how to apply.

We are looking for a Premises Caretaker to join our passionate and community-driven team.

Elizabeth House | Elizabeth House Community Centre has a rich history and is a cornerstone of our
neighbourhood, serving as a safe and welcoming space for residents of all ages and backgrounds.

The Premises Caretaker is the face of our thriving and welcoming Community Centre for out of hours
activities. This is an important role at Elizabeth House ensuring the security of the building and its
users, and supporting hirers and groups using the centre. The Premises Caretaker is also central to
keeping the centre clean and well maintained for all services, activities and the rest of the team.

Job Description

JOB TITLE:

Premises Caretaker (possible job share)

HOURS:

Variable  hours.  Regular  days  are  Tuesday,  Wednesday  and  Thursday
evenings  (approx.  6-9.30  pm)  and  weekends  (Saturday  and  Sunday,
based on room bookings).

HOURLY RATE:

£13.85 per hour

CONTRACT:

Part-time, permanent

PROBATIONARY PERIOD:   6-month probation period

ANNUAL LEAVE:

25 days, plus bank holidays (pro rata)

RESPONSIBLE TO:
________________________________________________________________________________

Deputy Centre Manager

Summary of Job

Elizabeth  House  Community  Centre  is  a  thriving  space  for  local  services,  as  well  as  groups  and
residents  to  hire  space  for  their  own  activities.  The  Centre  provides  an  inclusive  and  safe
environment for everyone and supports other community groups who use space at Elizabeth House.

The purpose of the job is to provide effective access to well-run premises and caretaking support to
the  community  centre  and  all  its  users  in  the  evenings  and  weekends,  ensuring  the  security  and
upkeep of the building.

Average working hours are 23+ hours per week. This could be a Job Share to enable flexible working
across the evening and weekend shifts.

2

Appointment  would  be  subject  to  an  enhanced  DBS  disclosure  and  our  safe  recruitment
process.

Premises Caretaker - Recruitment Pack

Main Duties and Responsibilities

•

•

•

•

•

•

To undertake the daily/weekly/monthly caretaking and cleaning duties and to make sure that
Elizabeth House is well presented for the effective use of all visitors and users.

To be responsible for the security of the building and its content, for opening and locking up of
the centre, as well as building supervision while hirers and visitors are at Elizabeth House.

To ensure effective cleaning for hirers, members and team to have the best experience.

To guide new hirers and support all groups with preparation for their meeting or event, as well
as clearing out after use.

To provide general maintenance and minor repairs, as agreed with the Deputy Centre Manager.

To ensure that Elizabeth House is compliant with Health and Safety requirements for all
evening and weekend users and staff in the Centre are adhered to.

Other duties and responsibilities

•

To be the point of contact person for premises and facilities for visitors and hirers in the
evening and weekend.

•  With the Operations team, help to coordinate all room users’ requirements for all activities and

events at Elizabeth House.

•

•

•

•

•

•

•

To monitor the premises for any hazards, carrying out repairs or reporting problems, where
necessary. Reporting any health and safety concerns to the Deputy Centre Manager.

To monitor stock levels of consumables items such as cleaning products and supplies.

To ensure heating, lighting and alarm systems are working properly. Check doors and windows
are locked when the building is not in use.

To ensure outside of the building is cleaned and maintained.

To communicate with the Operations team and attend meetings and training as required.

To comply with the Charity’s policies.

To carry out any other duties within the scope, spirit and purpose of the job and Elizabeth
House’s, as requested by the Deputy Centre Manager.

3

Person Specification

Premises Caretaker - Recruitment Pack

•  A background or experience of working in a facilities team environment or similar,

•  Manual handling and lifting will be required,

•  Cleaning experience, attention to detail and a proactive approach to tasks,

•  Knowledge of building’s related health and safety,

•  Experience or interest in doing and overseeing minor repairs and maintenance,

•  Ability to communicate confidently and effectively,

•  Ability to work independently as well as part of a team,

•  To show flexibility with working days and hours when necessary.

This role  requires periods of lone working  so the postholder will need to display a high degree of
responsibility and pro...