Vacancy at Brathay Trust
Duty Manager
Salary £ 28,571
Ambleside
Details
Location:
Contract Type:
Are you passionate about hospitality and seeking a new challenge? We have an exciting opportunity for a Duty Manager to join our Guest Services Team.
As a Duty Manager, you’ll ensure the smooth running of our venue and customer experience for a broad range of customers and clients.
In this varied role, you’ll complete a number of tasks; including managing members of the General Assistants Team; liaising with the other areas of Guest Services and the wider Brathay Team and dealing with a variety of internal and external customer requests.
Essential
- Experience in the hotel sector, including knowledge of health and safety regulations and other relevant legislation
- Experience of providing excellent customer service, value for money, and promoting a culture of continuous improvement
- Good people management skills, and a track record of contributing to the development of multi-functioning teams
- Able to solve problems and use own initiative
- Takes a logical and methodical approach
- Self-motivated, well-organised, with the ability to prioritise and manage deadlines
- A professional and courteous manner (face to face, telephone, and email)
- Good communication skills
- Literate & numerate
- Proficient user of spreadsheets, word processing, email & CRM / booking systems
- Competent user of the internet, including last minute web sites etc.
- Good understanding and use of spoken and written English
- GCSE English or equivalent
- Relevant industry qualifications (e.g., Food Hygiene, Manual Handling, First Aid etc.)
Applications will be reviewed as they are received, and interviews may be conducted throughout the advertisement period. We reserve the right to close the application process early if a suitable candidate is identified, therefore, we encourage you to apply as soon as possible.
Benefits
At Brathay, we know everyone has the capacity to do extraordinary things that can inspire and benefit others. This could be you too!
- Health Cash Plan
- 30 days paid annual holiday entitlement (plus bank holidays)
- Cycle to work scheme
- Life assurance
- Refer a friend scheme
- meals provided
- weekend and evening working, shift work
- Xmas day and boxing day off
- Uniform provided
Notes
Safeguarding & Safer Recruitment:
For the safeguarding of children and young people, the successful candidate agrees to mandatory checks being carried out with the Disclosure and Barring Service at the appropriate level for their role.
Attached documents
Post: Duty Manager
Hours: 37 hours per week
Site: Gwyn Hall
Salary: Circa £25,000 per annum
Closing Date: Friday 23rd 2026
Celtic Leisure is looking for a Duty Manager to join the team at the Gwyn Hall.
With varied and challenging responsibilities, the appointed candidate will work with a team of staff to ensure the smooth operation of the Site and more specifically to ensure that duties are correctly scheduled and completed to the required standard.
You will be required to
- Be fanatical about exceeding customer expectations
- Show commitment to developing our leisure facilities for the local communities
- Be passionate about the leisure & Culture industry
- Build a close working relationship with the Assistant Managers to establish and maintain the standards and work ethic of the Site.
- Have excellent supervisory, communication and interpersonal skills
- Play a key role when dealing with staff, customers and other officials.
The full duties and responsibilities relating to this role are outlined in the Job Description.
Flexibility to work various shifts including evenings and weekends is required
Application forms must be submitted by 5.00pm on the closing date. Please download the application, you can either submit your application on line to vacancies@celticleisure.org or to the postal address below:
Human Resources Department
Celtic Leisure
Neath Sports Centre
Neath Abbey Road
Neath
SA10 7BR
Fitness & Wellbeing
Duty Manager
Duty ManagerNuffield Health Guildford Gym | Permanent | Part timeUp to £ 27,477.00 pro rota
plus sales commission
20 hours per week including weekends
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
-
Be responsible for the smooth running of our club; including the opening and closing the club when on shift
-
Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
-
Lead by example, support and guide your colleagues while upholding the highest quality standards.
-
Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
-
Oversee health and safety protocols, addressing any issues swiftly and effectively.
-
Help achieve sales targets
-
Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
Occupational Health
Provides you with support and competent advice on a range of health-related issues.
Physiotherapy
Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.
Season Ticket Loan
Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.
Relevant Stories
Sharing memorable experiences.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of ski...
Fitness & Wellbeing
Duty Manager
Duty ManagerFarnham FWC | Fitness | Permanent contract | Full timeSalary of £28,786.62 per annum plus sales commission. 40 hours per week
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. And right now, we’re growing our team to offer our members a superior fitness experience. For you, it’s the chance to play a vital role in shaping the health of the nation while you’re taking the next exciting steps in your career.
As a Duty Manager at our Farnham FWC, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
-
Be responsible for the smooth running of our club
-
Care about our members, ensure they’re happy and seek opportunities to build rapport
-
Lead our colleagues and maintain quality standards in all areas
-
Conduct tours for prospective new members, selling the benefits that only we can provide
-
Oversee health and safety, and resolve any issues as quickly and efficiently as possible
-
Help achieve sales targets
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From gym membership to private healthcare and a range of lifestyle and financial wellbeing benefits. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
Occupational Health
Provides you with support and competent advice on a range of health-related issues.
Physiotherapy
Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.
Season Ticket Loan
Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.
Relevant Stories
Sharing memorable experiences.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.
CV
Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.
...Fitness & Wellbeing
Duty Manager
Duty ManagerMedway FWC (Rochester) | Operations | Fixed Term (Maternity Cover) | Part Time
Up to £27,476.80 pro rata dependent on experience
8 hours per week
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
-
Be responsible for the smooth running of our club; including the opening and closing the club when on shift
-
Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
-
Lead by example, support and guide your colleagues while upholding the highest quality standards.
-
Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
-
Oversee health and safety protocols, addressing any issues swiftly and effectively.
-
Help achieve sales targets
-
Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
Occupational Health
Provides you with support and competent advice on a range of health-related issues.
Physiotherapy
Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.
Season Ticket Loan
Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.
Relevant Stories
Sharing memorable experiences.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort ...
Duty Manager (full time, part time, evening and weekend roles) 25/26 AS03
- Application Deadline
- Friday, August 28, 2026
- Location
- Tilsley Park or Abingdon Sports Centre
- Category
- Support
(Sport & Leisure) - Vacancy Type
- Full Time or Part Time
- Salary Range
- Please refer to the Job Pack document
- Role Summary
Abingdon School Enterprises Ltd (known as Abingdon Sports and Leisure) are seeking to appoint enthusiastic, motivated and committed candidates to join our fantastic team managing the sports and leisure facilities at Tilsley Park and Abingdon School Sports Centre. We welcome applications from candidates looking to work either full time or part time (variable shifts including some evenings and weekends) or to work evening or Saturday/Sunday shifts only at Tilsley Park.
Duty Manager roles are stimulating, varied and hands-on with a wide range of duties including direct liaison with customers. The role suits people who have a friendly and welcoming manner and effective communication skills. We welcome candidates with great customer service and administration skills and who are competent users of IT.
The full time salary range for this role is
£27,772 - £29,660(depending on skills and experience) plus an annual retention bonus of £500. Pro rata part-time salaries, including for weekend and evening only Duty Managers, will depend on the agreed hours.Previous customer service experience or facility management is essential and professional qualifications or relevant experience in the sports/leisure industry are desirable. Duty Managers working in the Sports Centre also need to be willing and able to meet the swimming competency requirements to obtain a National Pool Lifeguarding Qualification.
We offer a range of generous benefits including a contributory pension scheme, private healthcare insurance, free uniform, free use of leisure facilities with discounted exercise classes, free lunch during term time, Christmas closure days and discounted school fees (eligibility criteria apply) as well as access to a large number of training courses and other development opportunities.
Early applications are encouraged and will be reviewed on receipt.- Specific Application Requirements
- Abingdon is committed to safeguarding the welfare of children and young people and expects all staff to share this commitment. All appointments are subject to a satisfactory enhanced DBS check.
- Job Profile
-
Job Profile document
Duty Manager
Tropical Butterfly House
South YorkshireClosing date for applications is: 28th Feb 2026
Job description:
Overview
We are seeking a dedicated and proactive Duty Manager to oversee daily operations and ensure a high standard of service within our establishment. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to manage a diverse team effectively. This role is crucial in maintaining operational excellence and enhancing customer satisfaction.
Responsibilities
- Supervise daily operations to ensure compliance with company policies and procedures.
- Lead, motivate, and develop staff to deliver exceptional service standards.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Monitor staff performance and provide constructive feedback to enhance productivity.
- Ensure that health and safety regulations are adhered to at all times.
- Manage inventory levels and assist with stock control as required.
- Coordinate with other departments to ensure seamless service delivery.
Requirements
- Proven experience in a managerial role within the tourism, hospitality or retail sector is preferred.
- Excellent communication and interpersonal skills to engage effectively with staff and customers.
- Strong organisational skills with the ability to multitask in a fast-paced environment.
- A proactive approach to problem-solving and decision-making.
- Flexibility to work various shifts.
- Knowledge of health and safety regulations relevant to the industry is advantageous.
- A positive attitude with a commitment to delivering outstanding customer service.
If you are passionate about leading teams and ensuring exceptional service delivery, we encourage you to apply for this exciting opportunity as a Duty Manager.
Hours per working day: Between 7.45am - 6pm (March to September) 7.45am - 5pm (October to February) Between 8-10 hours per day.
Pay:
Above minimum wage
Job Specification:
· Unlocking of Centre areas
· Completing daily health & safety checks
· Reporting and recording of any safety issues
· Staff organisation and monitoring throughout the day
· Carrying out and producing daily risk assessments and safe working methods when required
· Ensuring staff are working safely
· Ensuring visitors are behaving safely whilst at the Centre
· Preparing tills, cashing up tills
· Locking up and securing of the Centre at the end of each day
· Leasing with our technical support teams during any technical problems, with till systems, card machines, computers or phone lines
· Dealing with any first aid emergencies
· Helping on car park when required
· Ensuring all end of day duties have been carried out in each section
· Any other duties as reasonably required to meet the business needs
· Please note this list is not exhaustive and a full itinerary of jobs will be given on commencement of employment.
· Knowledge of EPOS systems is desirable
· Certificate in First Aid is desirable
· Certificate in IOSH Safe Management is desirable
Application Process:
If you would like to apply for this position, please apply through Indeed or alternatively email accounts@butterflyhouse.co.uk with your CV and a brief covering letter. Please include your current notice period if applicable, and salary expectations.
Interview Dates: TBC
Please note: Any offer of employment is conditional on the following documentation being obtained:
- 2 references which are satisfactory to the Company, one of which should be from your current or most recent employer, please provide the names and relevant contact details of your two referees that the Company has your consent to approach for a reference.
- A clean standard disclosure certificate (criminal record check) issued by the Disclosure and Barring Service (DBS) , which will also include a check of the DBS Barred Lists processing basic disclosure certificates UK wide
- Proof of your stated professional and/or academic qualifications - please provide copies
- Proof of your current, valid UK driving licence – you will be asked to produce your licence to the Company for inspection and copying and you must also agree to the Company checking your information online using the Share Driving Licence service and, in this regard, you must co-operate in generating an access code for the Company to use to access this service.
Vacancy at Bluecoat Sports Health & Fitness Club
Duty Manager
Salary £ 29,721
RH13 0YB
Details
Managing a shift team in an effective manner ensuring the Club is safe, clean and presentable at all times whilst delivering a high quality of service and customer care.
Work as part of a team in a busy dual use Health & Fitness Club with a high degree of customer service focus. Report to the Operations Manager with any relevant information and assist communication with the rest of the team.
To manage daily banking and financial procedures. Ensure daily procedures and standards are met and followed.
Ensure Child Protection Procedures are always undertaken appropriately and with specific regard to the segregation of members and CH pupils within changing facilities.
Ensure the overall safety and security of the building including its opening and closure. Ensure a safe environment exists in the swimming pool and to carry out pool tests and rectify report and/or take appropriate action to ensure the safety of bathers.
Assist in personnel and membership enquiries. Ensure that till reconciliations are carried out efficiently and correctly. Deal with and manage any incident or emergency by completing the relevant documentation, notifying the necessary people.
Check all areas of the building on a regular basis, correcting or reporting faults or maintenance tasks as necessary and taking any other action as may be deemed appropriate. Check all areas of the building on a regular basis to always ensure cleanliness.
Check all shifts are covered at least 3 days in advance and arrange cover for sickness. Ensure that activities have the correct equipment available and are set up and taken down when required.
To proactively produce daily tasks and work lists in addition to the Standard Checklists, to improve overall standards of facilities and service. Liaise with and manage all staff, setting tasks and ensuring that they fulfil their duties correctly and efficiently. To assist the Receptionist and other staff as necessary and particularly during busy periods.
To complete a shift checklist and pass on all relevant information to the following Duty Manager. To plan and co-ordinate small events and functions when required. To conduct meetings and help with organising and running staff training sessions, including highlighting staff who must attend and communicating details of training to attendees. To proactively develop all operational staff, providing mentoring and guidance to raise standards of performance across all levels of the operational team.
To complete tours and membership price presentations as and when required. To play and integral role within the sales function; completing tours and membership price presentation and dealing with membership enquiries through to completion.
· Ensure procedures are followed and met.
· Proficiency in the use of IT software.
· Observe Health and Safety and Fire regulations.
· Comply with Company policies.
· Attend staff meetings and training as required.
Safeguard and promote the welfare of children and young people by ensuring adherence to relevant Club procedures.
National Pool Lifeguard Qualification (NPLQ) desirable, and then essential if appointed, training funding will be offered to the successful candidate.
Benefits
28 days holiday per year (this includes public holidays)
Discounted club membership
Free parking
Free lunch during term time (qualifying staff)
Pension Scheme
Life Assurance (subject to eligibility)
Employee Assistance Programme
Rewards Scheme
Support with training and development
Notes
Bluecoat Sports is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful applicants are required to complete an enhanced disclosure application with the DBS (Disclosure and Barring Service). More details on the disclosure process can be found on www.gov.uk/disclosure-barring-service-check.
Bluecoat Sports is an Equal Opportunities employer.
Attached documents
Fitness & Wellbeing
Duty Manager
Duty Manager – Fitness and Wellbeing ClubMedway FWC | Fitness & Wellbeing Club | Fixed Term | Part Time |Up to £27,476.80 per annum depending on experience plus sales commission8 hours per week
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.
As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.
As a Duty Manager, you will:
- Be responsible for the smooth running of our club; including the opening and closing the club when on shift
- Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
- Lead by example, support and guide your colleagues while upholding the highest quality standards.
- Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
- Oversee health and safety protocols, addressing any issues swiftly and effectively.
- Help achieve sales targets
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
Occupational Health
Provides you with support and competent advice on a range of health-related issues.
Physiotherapy
Free access to our unique Physiotherapy Triage Services and discounted virtual and face-to-face treatment.
Season Ticket Loan
Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.
Relevant Stories
Sharing memorable experiences.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, ...
Job Reference:
BSCDM36
Hours Of Work:
36 hours per week, working to the rota shown below. Due to the nature of the Duty Manager position, a level of flexibility is required for shifts and availability.
Benefits:
What We Offer:
Free Xcite membership & discounted family membership
Cycle to Work Scheme
33 days annual leave (increasing to 38 after 5 years service)
Discount store vouchers through our Benefits Portal
Discounted Health insurance
Company Pension contributions up to 15% of your salary
Salary:
£28,776.00 per annum
About Us:
Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
We pride ourselves on providing a welcoming and inclusive environment for all our members and visitors and our facilities offers a wide range of activities and services, including state-of-the-art gym, swimming pool, award winning learn to swim programme, fitness classes, golf course & simulator, café, soft play, sports arena, and racquet sports to name but a few.
We’re looking for a passionate and proactive Duty Manager to join our team at Xcite Bathgate. This is an ideal opportunity for someone with supervisory experience in a similar environment who’s ready to lead from the front and make a meaningful impact in the local community.
Your Role:
As Duty Manager, you’ll be at the heart of our daily operations. That includes managing our facilities, programming, and staff, ensuring everything runs smoothly, safely, and to the highest standards.
This role requires strong leadership and leisure management skills, alongside hands-on experience.
Your key responsibilities will include:
- Leading and supporting the team, ensuring excellent service delivery and safety
- Managing pool plant operations and water quality in line with regulations
- Planning and developing programming that serves our diverse community
- Supporting the wider facility and deputising for the Area Manager when needed
- Ensuring a safe, inclusive, and welcoming environment for all our visitors
Qualifications and experience:
- Pool Plant Operator Qualification or willingness to achieve
- NPLQ (National Pool Lifeguard Qualification) or willingness to achieve
- Proven leadership or management experience in a similar environment
- Strong communication skills with the ability to prioritise and multi-task
- A passion for providing outstanding customer service and team leadership
- IOSH Managing Safely
- First Aid at Work
- Experience in budget management, health and safety audits, and programme planning
- Familiarity with leisure management systems (e.g., Gladstone)
If you think that this could be the next move in your leisure career, are enthusiastic, committed, and passionate about delivering excellent customer service, we would love to hear from you.
-
Xcite Personal Trainer - PT
Salary:VariesClosing Date:31/03/2026 -
Sports Coach Level 1 - COACHGYML1
Salary:£12.60 per hourClosi...
Description
City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
Background CitySport provides health and fitness, physical activity, and sport opportunities to City St George's students and staff as well as the local community.
Our programmes help everyone to Be Active, Be social, or Be competitive.
The post holder will supervise CitySport (the University sports facility) and all operational staff when scheduled as Duty Manager.
They will assist Management in delivering coaching and exercise instruction, sports and wellbeing programmes, sports fixtures, events, facilities operation, service planning and customer relations.
This role will require a good working knowledge of sport, sport set-ups, and leading health and fitness practices.
The post holder is also responsible for overseeing S&C, group exercise, and fitness courses/projects, as well as support on fitness related administration.
Responsibilities
Manage the day-to-day operations and all staff of CitySport whilst acting as Duty Manager.
Design, coordinate, and deliver bespoke fitness/S&C programmes.
Co-ordinate all operational staff as the Duty Manager, deal with customer complaints and be responsible for the operational health and safety of students, staff and public.
Perform regular building, process and operation checks throughout a shift to ensure optimal customer satisfaction, whilst maintaining a safe, clean and well-maintained environment.
Maintain logs and records of all incidents that occur during the Duty Manager shift and ensure that the information is escalated appropriately.
Assist the Health and Fitness Manager with logging and monitoring all fitness specific maintenance issues as well as facility issues, providing follow up reports to the wider team.
Undertake any other duties that may be required by Sport and Leisure leadership staff.
Provide extra support for front of house duties, delegating and delivering site tours and promoting sales.
Person Specification
A recognised industry qualification in Fitness Instruction to a minimum of NVQ Level 2 and have current membership of REPs.
Possess an in date First Aid at Work and have an excellent working knowledge of managing fitness courses, group exercise classes, and fitness sessions.
An understanding of health, fitness and wellbeing trends within a leisure facility is essential.
Additional Information
Closing date: 25th January 2026 at 11:59pm
Interviews: 5th February 2026
City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development. City St George’s is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants. The University of business, practice and the professions
Full-Time Duty Manager (FSLT00752)
- Location:
- Carnegie Leisure Centre, Pilmuir Street, Dunfermline, KY12 0QE
- Salary:
- £30,691 - £33,732 per year dependent on experience
- Contract Type:
- Permanent
- Position Type:
- Full Time
- Hours:
- 36 hours per week
Job Description
Ever wondered what it’s like to run one of Fife’s largest leisure and fitness venues?
We’re on the lookout for a talented Duty Manager with energy, passion, and a love for health, wellbeing, and physical activity to join us at Fife Sports and Leisure Trust. If you thrive in a fast-paced, hands-on environment and want to make a real impact on your community, this could be the role for you.
Based at Carnegie Leisure Centre in Dunfermline, and reporting directly to an Area Manager, you’ll lead a large team of 60 employees, oversee day-to-day operations, and keep everything running smoothly. From splash discos to sports halls, gyms to fitness classes, we’re Fife’s hub for health and activity!
Operating with 14 venues across Fife open 7 days per week, including outdoor facilities and an athletics centre, our Duty Manager role is not your typical 9am-5pm role.
You’ll be at the heart of a team that’s transforming communities, helping people stay active, healthy, and engaged throughout 2026 and beyond. You will help us to maintain service standards, operational efficiency and ensure high level customer experience within a safe environment.
What’s in it for you?
A competitive salary and fantastic benefits including:
- A generous Local Government Pension Scheme with 15.5% employer contribution
- 33 days holiday, increasing to 38 over time
- Non-core payments for non-standard hours
- Family-friendly policies
- And of course… a free fitness membership for you to enjoy in any of our 14 venues!
Please visit our career page to review our full benefits offering -
https://www.fifeleisure.org.uk/about/jobs/salary/
Join us and be part of something bigger and help Fife’s communities thrive while building a career in an exciting, hands-on environment.
Requirements
Before confirming appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.
Responsibilities
•The day to day management of centre staff including the deployment, attendance management and the development of employees
•Taking necessary action to ensure the centre is presentable to meet customer needs and quality of service in respect of cleanliness and health and safety
•Contribute towards the development of the centre programme and ensure that the publicity and notice boards “sell” the centre activities.
Applications will be considered from persons who do not meet all of the criteria in the person specification and will be considered on the basis of a development opportunity.
Training will be provided for areas required.
The Individual
We are looking for someone who thrives on leadership, organisation and building strategic partnerships here at Fife Sports and Leisure Trust.
You’ll be confident managing a busy venue at Carnegie Leisure Centre, leading a team, and delivering high-quality programmes that make a real difference to our communities and the diverse customers we serve.
We are looking for someone who can juggle multiple priorities with ease, whether that’s overseeing staff rotas, managing budgets, maintaining health and safety standards, or ensuring every area of the venue is safe, clean, and welcoming.
The successful applicant with thrive in the role as someone who communicates with confidence and professionalism, resolving issues calmly, whether it’s supporting our team, handling customer queries, or improving our customer experience. You’ll use your insight to assess customer needs, spot trends, and recommend changes that enhance the experience for everyone.
We are looking for someone with a passion for health, fitness, and wellbeing, who can inspire your team and contribute to the wider goals of Fife Sports and Leisure Trust.
Job Reference:
DCHSDS34
Hours Of Work:
Working 34 hours per week over a 3-week pattern as outlined below:
Benefits:
- Free Xcite Membership & discounted family membership
- Cycle to Work Scheme
- up to 34 days annual leave (increasing to 38 after 5 years' service) pro-rata for part-time employees
- Discount store vouchers through our Benefits Portal
- Company Pension contributions up to 15% of your salary
- Ongoing CPD training
- Uniform provided
Salary:
£13.17 per hour
Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
We pride ourselves on providing a welcoming and inclusive environment for all our members and visitors and our facilities offers a wide range of activities and services, including state-of-the-art gyms, swimming pools, award winning learn to swim programmes, fitness classes, golf, cafés, soft play, sports arenas, and racquet sports to name but a few.
We are looking to recruit an enthusiastic Duty Supervisor to join our Schools Team - working at Deans High School. This is a fantastic opportunity for someone who is looking to take the next step in their leisure career into a supervisory role or for an existing supervisor or manager hoping to move into the leisure industry.
Role Overview:
As a Duty Supervisor working with the Duty Manager, you will oversee the daily operations of the venue, ensuring a safe, welcoming, and efficient environment for all customers. You will be responsible for supervising staff, managing customer inquiries, handling health and safety protocols, and ensuring that all activities and facilities are running smoothly.
Key Responsibilities:
- Supervise and manage the team, ensuring high standards of service and customer care.
- Oversee the day-to-day operations of the facility, including poolside supervision, fitness areas, and activity spaces.
- Ensure adherence to health and safety regulations, carrying out regular risk assessments and ensuring the facility is fully compliant.
- Handle customer queries, complaints, and requests in a professional and timely manner.
- Assist with staff training and development, ensuring all staff members are equipped with the knowledge and skills required.
- Monitor facility maintenance, ensuring equipment and areas are clean, safe, and well-maintained.
- Support in the preparation and execution of events and activities held at the leisure centre.
- Ensure a high level of customer satisfaction by promoting a positive and friendly atmosphere.
Key Requirements:
- Previous experience in a supervisory or leadership role within a leisure centre or similar environment is desirable.
- Strong understanding of health and safety protocols in a public facility.
- Excellent communication and customer service skills.
- Ability to manage and motivate a team, ensuring efficient operations.
- First Aid and/or Lifeguard qualification (preferred, but training can be provided).
- Flexibility to work shifts, including evenings, weekends, and holidays as required.
- A passion for fitness, sport, and recreation is desirable...
Job Reference:
SCHDS15
Hours Of Work:
The role requires a minimum commitment of 15 hours per week, working across our Schools Estate including Xcite Winchburgh, Deans, Inveralmond, West Calder and Armadale Academy.
Applicants should have good availability and be able to travel to our various facilities. Wherever possible, working hours will be agreed in advance; however, there may be occasions when you are required to work at short notice to cover absences.
Benefits:
- Free Xcite Membership & discounted family membership
- Cycle to Work Scheme
- up to 34 days annual leave (increasing to 38 after 5 years' service) pro-rata for part-time employees
- Discount store vouchers through our Benefits Portal
- Company Pension contributions up to 15% of your salary
- Ongoing CPD training
- Uniform provided
Salary:
£13.17 per hour
Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
We pride ourselves on providing a welcoming and inclusive environment for all our members and visitors and our facilities offers a wide range of activities and services, including state-of-the-art gyms, swimming pools, award winning learn to swim programmes, fitness classes, golf, cafés, soft play, sports arenas, and racquet sports to name but a few.
We’re looking for an enthusiastic and motivated part-time Duty Supervisor to join our Schools Team. You’ll work across our venues, playing a key role in ensuring everything runs smoothly and consistently for our customers and staff. This is a fantastic opportunity for someone ready to take the next step into a supervisory role within the leisure sector, or for an experienced supervisor or manager looking to bring their skills into the leisure industry.
With state-of-the-art gyms, group fitness classes, swimming pools, sports halls and football pitches, alongside community access, we also manage bookings and hire of the school’s excellent sports facilities.
Role Overview:
As a Duty Supervisor working with the Duty Manager, you will oversee the daily operations of the venue, ensuring a safe, welcoming, and efficient environment for all customers. You will be responsible for supervising staff, safety checks, managing customer inquiries, handling health and safety protocols, and ensuring that all activities and facilities are running smoothly.
Key Responsibilities:
- Supervise and manage the team, ensuring high standards of service and customer care.
- Oversee the day-to-day operations of the facility, including poolside supervision, fitness areas, and activity spaces.
- Ensure adherence to health and safety regulations, carrying out regular risk assessments and ensuring the facility is fully compliant.
- Handle customer queries, complaints, and requests in a professional and timely manner.
- Assist with staff training and development, ensuring all staff members are equipped with the knowledge and skills required.
- Monitor facility maintenance, ensuring equipment and areas are clean, safe, and well-maintained.
- Support in the preparation and execution of events and activities held at the leisure centre.
- Ensure a high level of customer satisfaction by promoting a positive and friendly atmosphere.
Key Requirements:
- Previous experience in a supervisory or leadership role within a leisure centre or similar environment is desirable.
- Strong understanding of health and safety protocols in a public facility.
- Excellent communication and customer service skills.
- Ability to manage and motivate a team, ensuring efficient operations.
- First Aid and/or Lifeguard qualification (preferred, but training can be provided).
- Flexibility to work shifts, including evenings, weekends, and holidays as required.
- A passion for fitness, sport, and recreation is desirable.
-
Xcite Personal Trainer - PT
Salary:VariesClosing Date:31/03/2026 -
Sports Coach Level 1 - COACHGYML1
Salary:£12.60 per hourClosing Date:31/03/2026 -
Sports Coach Level 2 - COACHGYML2
...
Job Reference:
WCHSDS22.5
Hours Of Work:
Working 25 hours per week over a 3-week pattern as outlined below:
Benefits:
- Free Xcite Membership & discounted family membership
- Cycle to Work Scheme
- up to 34 days annual leave (increasing to 38 after 5 years' service) pro-rata for part-time employees
- Discount store vouchers through our Benefits Portal
- Company Pension contributions up to 15% of your salary
- Ongoing CPD training
- Uniform provided
Salary:
£13.17 per hour
Xcite West Lothian Leisure (Xcite) is a Community Benefit Organisation, a registered Scottish charity. It is at the heart of the West Lothian community, helping people to improve their wellbeing and make healthy lifestyle choices. We care passionately about the service we provide to the people who live, work and visit West Lothian. As a valued organisation that understands, cares about and engages with its community, we are the delivery partner of choice for West Lothian organisations responsible for improving people’s lives through sport, health and physical activity.
We pride ourselves on providing a welcoming and inclusive environment for all our members and visitors and our facilities offers a wide range of activities and services, including state-of-the-art gyms, swimming pools, award winning learn to swim programmes, fitness classes, golf, cafés, soft play, sports arenas, and racquet sports to name but a few.
We are looking to recruit an enthusiastic part-time Duty Supervisor to join our Schools Team - working between West Calder & Inveralmond High Schools. This is a fantastic opportunity for someone who is looking to take the next step in their leisure career into a supervisory role or for an existing supervisor or manager hoping to move into the leisure industry.
With a brand-new Xcite Gym at West Calder High School with state-of-the-art Technogym equipment, group fitness classes, swimming pools, sports halls and football pitches, alongside community access, we also manage bookings and hire of the school’s excellent sports facilities.
Role Overview:
As a Duty Supervisor working with the Duty Manager, you will oversee the daily operations of the venue, ensuring a safe, welcoming, and efficient environment for all customers. You will be responsible for supervising staff, safety checks, managing customer inquiries, handling health and safety protocols, and ensuring that all activities and facilities are running smoothly.
Key Responsibilities:
- Supervise and manage the team, ensuring high standards of service and customer care.
- Oversee the day-to-day operations of the facility, including poolside supervision, fitness areas, and activity spaces.
- Ensure adherence to health and safety regulations, carrying out regular risk assessments and ensuring the facility is fully compliant.
- Handle customer queries, complaints, and requests in a professional and timely manner.
- Assist with staff training and development, ensuring all staff members are equipped with the knowledge and skills required.
- Monitor facility maintenance, ensuring equipment and areas are clean, safe, and well-maintained.
- Support in the preparation and execution of events and activities held at the leisure centre.
- Ensure a high level of customer satisfaction by promoting a positive and friendly atmosphere.
Key Requirements:
- Previous experience in a supervisory or leadership role within a leisure cent...