Innovative
Collaborative
Energetic
Salary £30,255 - £37,732
Location Remote with regular travel to Downton and London
This is a Permanent, Full Time vacancy that will close in a month at 23:59 GMT.
The Vacancy
Individual Giving Officer (Retention)
Salary: £30,255 - £37,732 Location: Remote with regular travel to Downton / London for meetings. Hours: Full time, 35 hours per week Contract: Permanent position
We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community.
About the Role
As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support.
You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience.
Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty. You’ll collaborate with colleagues and external agencies to deliver high-quality, compliant campaigns that reflect the experiences of veterans and their families.
This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.
About You
You care deeply about the supporter experience and understand that retention is built on trust, relevance and emotional connection.
You have experience delivering direct response fundraising or engagement campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement.
You’ll thrive in this role if you:
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Love building long-term supporter relationships
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Enjoy taking ownership and seeing campaigns through end to end
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Use insight and analysis to inform decisions and improve performance
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Are organised, detail-focused and calm under pressure
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Value collaboration and shared success
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Care about delivering work that is compliant, ethical and supporter-first
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support.
Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
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Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 23rd January 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
About Us
Help for Heroes believes those who serve our country deserve support when they’re wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds. The Charity helps them, and their families, to recover and get on with their lives. It has already supported more than 26,500 people and won’t stop until every wounded veteran gets the support they deserve.
Our Values
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Published
21 hours agoClosing
in a month{Expiry}
Innovative
Collaborative
Energetic
Salary Up to £45,994
Location Wales
This is a Permanent, Full Time vacancy that will close in 25 days at 23:59 GMT.
The Vacancy
Veterans Community Nurse – Wales
Salary: £41,439 - £45,994Location: Hybrid – Remote and community-based. You must be based in an area that supports regular travel across Wales, particularly Cardiff and Swansea.Hours: Full time, 35 hours per weekContract: Permanent
About Us
Help for Heroes supports those who have served in the UK Armed Forces or have worked under UK Command and their families, no matter when or where they served.
The Charity supports the Armed Forces Community to live well after service by providing tailored mental, physical, welfare and financial support to help people rebuild their lives and find the peace they deserve.
We have an exciting opportunity for a Veterans Community Nurse to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right healthcare and clinical support, helping them live well after service.
Please see below for more information on what just might be your future role.
About You
Are you a committed, Registered Band 6 Nurse looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our Armed Forces Community.
About the Role
As a Veterans Community Nurse, you will:
- Provide clinical advice and support veterans as they navigate and understand their healthcare pathways, including their families/support network when appropriate.
- Using a Coaching for Health approach, enable and empower those we support to set their own healthcare goals, “What matters to you”.
- Act as a link between the NHS, veterans and people serving in the Armed Forces.
- Contribute to educational programmes for those who provide healthcare to the Armed Forces Community.
Please see the job description below for more details about the role.
About the Team
This community-based team of nurses, Occupational Therapists (OTs), and administration staff support veterans with their physical healthcare needs by being resourceful in finding ways to deliver what is right and fair for those in the healthcare domain.
In return we can offer you:
-
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
-
29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
-
Opportunity to buy and sell up to 5 days annual leave per year.
-
Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
-
3 volunteer days per year to support the Help for Heroes community.
-
A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
-
Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 1st February 2026
Interview Process: There will be a 2 part interview process. Stage 1 will be online via Teams. Stage 2 will be in person in Cardiff.
Please note: We may close this vacancy early should we receive a high volume of strong applications.
About Us
Help for Heroes believes those who serve our country deserve support when they’re wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds. The Charity helps them, and their families, to recover and get on with their lives. It has already supported more than 26,500 people and won’t stop until every wounded veteran gets the support they deserve.
Our Values
Documents
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Published
14 hours agoClosing
in 25 days{Expiry}
Innovative
Collaborative
Energetic
Salary Up to £45,994
Location Northern Ireland
This is a Temporary, Full Time vacancy that will close in 25 days at 23:59 GMT.
The Vacancy
Veterans Community Occupational Therapist (Maternity Cover)
Location: Remote working covering Northern IrelandHours: Full time, 35 hours per weekContract: 12-months FTC
About Us
At Help for Heroes, we help the Armed Forces community live well after service.
Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.
We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service.
Please see below for more information on what just might be your future role.
About You
Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries.
About the Role
As a Veterans Community Occupational Therapist, you will:
- Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning.
- Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions.
- Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing.
- Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals.
- Contribute to education, outreach and engagement activity to support the Armed Forces Community.
Please see the job description below for more details about the role.
About the Team
You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across Northern Ireland. The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual.
Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing.
In return we can offer you:
-
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
-
29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
-
Opportunity to buy and sell up to 5 days annual leave per year.
-
Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
-
3 volunteer days per year to support the Help for Heroes community.
-
A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
-
Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 1st Feb 2026
Interview Process: There will be a 2 part interview process. Stage 1 will be online via Microsoft Teams. Stage 2 will be in person in Belfast.
Please note: We may close this vacancy early should we receive a high volume of strong applications.
About Us
Help for Heroes believes those who serve our country deserve support when they’re wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds. The Charity helps them, and their families, to recover and get on with their lives. It has already supported more than 26,500 people and won’t stop until every wounded veteran gets the support they deserve.
Our Values
Documents
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Published
14 hours agoClosing
in 25 days{Expiry}
Innovative
Collaborative
Energetic
Salary Up to £45,994
Location Remote
This is a Permanent, Full Time vacancy that will close in 16 days at 23:59 GMT.
The Vacancy
High Intensity CBT Therapist
Salary: £45,994Location: Remote with some travel to Downton / London for meetings. Hours: Full time, 35 hours per week Contract: Permanent position
We have an incredible opportunity for a High Intensity CBT Therapist to join our Hidden Wounds Service at Help for Heroes and play a vital role in supporting veterans and their families to live well after service.
About the Role
The Hidden Wounds Service is a growing, multi-disciplinary, evidence-based psychological therapy service working with veterans, their families and loved ones experiencing a range of common mental health difficulties. The service has recently been accredited by the Royal College of Psychiatrists QNVMHS, reflecting our commitment to high-quality, clinically robust care.
As a High Intensity CBT Therapist, you will provide psychological assessment and treatment to beneficiaries with a broad range of presentations, working both independently and collaboratively within a multi-disciplinary team. You will also offer advice, consultation and guidance to colleagues and other professionals involved in a beneficiary’s care, as clinically appropriate.
You’ll receive regular clinical supervision from an accredited CBT therapist / supervisor, alongside peer support and reflective practice forums. The Hidden Wounds Service is primarily remote and includes PWPs, accredited counsellors and accredited CBT therapists, creating a supportive environment where clinicians can continue to develop their skills and expertise.
In addition to clinical work, you’ll contribute to service development, clinical audit and evaluation, and may support training or consultation activities within the wider organisation. Therapists also co-deliver psychoeducational online courses in partnership with the Help for Heroes Recovery College, with the opportunity to work towards a City & Guilds qualification to support this delivery.
Staff wellbeing is central to our culture. You’ll work a 35-hour week, with flexibility built into the role to support a healthy work–life balance.
About You
You are a BABCP-accredited High Intensity CBT Therapist with post-qualification experience delivering evidence-based psychological interventions in a clinical setting. You are confident assessing and treating a wide range of presentations and enjoy working within a multi-disciplinary environment.
You’ll thrive in this role if you:
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Are passionate about delivering high-quality, person-centred psychological therapy
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Have strong assessment, formulation and treatment skills across common mental health difficulties
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Communicate clearly and sensitively with beneficiaries, families and professional colleagues
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Value supervision, reflective practice and continuous professional development
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Are organised, adaptable and able to manage competing priorities effectively
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Enjoy working collaboratively while also being comfortable working autonomously
Experience of working with military or veteran populations is desirable, but not essential.
About the Team
You’ll join the Hidden Wounds Service, part of Help for Heroes’ wider Recovery Services, delivering specialist psychological support to the Armed Forces community.
The team is values-driven, supportive and committed to evidence-based practice, learning and continuous improvement. Collaboration sits at the heart of how we work — both within the service and across the wider charity — to ensure beneficiaries receive holistic, joined-up support.
In return we can offer you:
-
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
-
29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
-
Opportunity to buy and sell up to 5 days annual leave per year.
-
Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
-
3 volunteer days per year to support the Help for Heroes community.
-
A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
-
Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 1st February 2026
Interview Process: Two-stage interview process, with both stages held via Microsoft Teams. Stage one will be a competency-based interview on 5 or 6 February with the Hidden Wounds Service Manager and Senior CBT Therapist. Stage two will take place on 13 February and will be a more informal, get-to-know-you conversation with the Head of Service, Clinical Lead and a beneficiary/service user, to assess service fit.
Please note: We may close this vacancy early should we receive a high volume of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
About Us
Help for Heroes believes those who serve our country deserve support when they’re wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds. The Charity helps them, and their families, to recover and get on with their lives. It has already supported more than 26,500 people and won’t stop until every wounded veteran gets the support they deserve.
Our Values
Documents
Alternatively, please sign in with...
Published
10 hours agoClosing
in 16 days{Expiry}