We’re looking for customer-focused, organised and enthusiastic Ticketing Sales Advisors to be part of our busy Ticketing Department at the heart of the club — St. Andrew’s @ Knighthead Park.
In this role, you'll be the first point of contact for fans — supporting ticket sales across home, away and season fixtures, delivering a top-class customer experience, and helping implement our digital ticketing strategy.
Please note, you will be required to work matchdays.
Key Responsibilities:
- Process inbound/outbound ticket sales via phone, email, and face-to-face
- Ensure accurate transactions and maintain cash/till balance
- Support digital ticketing and access control system setup
- Respond to customer queries promptly and professionally
- Promote club products and upsell services where appropriate
- Support home matchdays across men’s, women’s, academy, and non-football events
- Keep customer data up-to-date in the club’s CRM system
- Represent the club in a positive, professional manner at all times
What We’re Looking For:
- Strong communication and customer service skills
- Ability to work under pressure and handle challenging situations
- Confident in upselling and resolving customer enquiries
- Excellent organisational and numeracy skills
- A team player with initiative and a proactive approach
- Comfortable using Microsoft Office and ticketing systems
- Reliable, enthusiastic, and driven
What can we offer to you?
- 23 days annual leave plus bank holidays.
- Free on-site parking.
- Complimentary matchday tickets for Men's and Women’s home fixtures.
- Employee Assistance Programme (Help@Hand) including mental health support, virtual GP, and more for you and family member.
- Enhanced Company Pension Scheme.
- Life Assurance cover (2x annual salary).
- Access to Club discounts and offers.
- The opportunity to work in a dynamic, collaborative, and professional sporting environment.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Birmingham City Women FC is seeking a highly organised and relationship-driven Women’s Loans and Transition Manager to lead the smooth transition of players joining or leaving the Club, including loan moves. You will oversee our loan strategy to support player development and contribute to effective squad planning in line with our football philosophy.
Key Responsibilities:
Transitioning Players:
- Support the Head of Recruitment in building and implementing the Club’s overall recruitment pathway and loan management strategy.
- Help maintain and develop a high performance and integrated culture across teams that are relied upon to deliver agreed player pathway objectives and plans.
- Work closely with a Scouting Team to collaborate and align on any new development acquisitions.
- To play a leading role in, and take responsibility for, all aspects of player pathway and loan management at the Club.
- Be the first point of contact for all players joining the Club. Building and maintaining relationships with players and their departing Club. Thus, ensuring the player is fully prepared, well informed and engaged with their move.
- Create an on-boarding and off-boarding strategy and clear guidelines on Club Policy and processes to ensure that each player can adjust to changes in their pathway, including an induction process which covers Club Culture, Manager and playing style, cultural background, objectives and vision etc.
- Working with players from the early stages of the recruitment process to understand their needs and requirements, to ensure they become settled at the earliest opportunity to maximise on-pitch performance.
- Design, deliver and oversee robust and logical processes to ensure the smooth transition of players in/out of our Club. Including but not limited to support with accommodation and travel arrangements.
- Establish and maintain effective working relationships with local providers, including hotels, travel and transport options, accommodation providers and letting agents.
- Travel to visit players/Clubs and attend matches on an ad hoc basis to foster key relationships and monitor player performance and enhance talent development.
- Manage and maintain relations with all key stakeholders, including players, agents, loan-club, prospective loan-clubs and other internal and external parties.
- Ensure comprehensive understanding of football rules and regulations affecting player recruitment.
Loan Players specifically:
- Develop and implement a comprehensive loan pathway strategy aligned with the organisation’s goals and objectives.
- Working closely with the Head of Recruitment to develop systems and processes that enable us to be able to identify suitable loan club partnerships with consideration to Club’s overall philosophy and specific player needs.
- Hold regular meetings to obtain an update on each player on loan on their performance and any items affecting performance both on and off pitch, to ensure they have adapted to their new pathway.
- Establish Key Performance Indicators (KPI’s) to measure the success and performance of loan players, and report back on this to Women’s Technical Director and Head of Recruitment.
- Manage and oversee all communication channels with loan-clubs to facilitate maximum learning and performance gains for all parties.
What are we looking for from you?
Essential Requirements:
- FA Level 2 Talent Identification (minimum)
- Valid driving licence
- Experience in player recruitment and/or loan management
- Strong communication and relationship-building skills
- Competence in Microsoft Office; ability to use Wyscout and analyse data
Desirable:
- FA Safeguarding Award and Coaching Badge
- Experience in women’s professional football
- Previous experience in a similar role
What can we offer to you?
- 23 days annual leave plus bank holidays (rising with service).
- Free on-site parking.
- Complimentary matchday tickets for Men's and Women’s home fixtures.
- Employee Assistance Programme (Help@Hand) including mental health support, virtual GP, and more for you and family member.
- Enhanced Company Pension Scheme.
- Life Assurance cover (2x annual salary).
- Access to Club discounts and offers.
- The opportunity to work in a dynamic, collaborative, and professional sporting environment.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Kit Operations Manager – Men’s First Team
About Us
Birmingham City Football Club is committed to excellence both on and off the pitch. We are seeking an experienced and highly organised Kit Operations Manager to lead the management and delivery of all apparel and equipment for the Men’s First Team.
The Role
The Kit Operations Manager will oversee all aspects of kit and equipment operations, including administration, procurement, inventory, quality control, logistics, and matchday support. You will lead the Kit and Laundry team, manage supplier relationships, and work closely with technical and performance staff to meet every kit and equipment need for the Men’s First Team.
Key Responsibilities
Administration & Inventory Management
- Manage and utilise Birmingham City’s kit inventory system (Jonas Sport)
- Deliver Jonas Sport insights and reports to key stakeholders
- Lead the procurement, preparation, and maintenance of all First Team kit and equipment
- Manage stock control and ordering of kit, equipment, and consumables
- Create purchase order requests and track invoicing and payments
- Oversee salary deduction administration processes for players and staff
- Manage department budgets and expenditure tracking
Kit Management & Operations
- Oversee the distribution and organisation of all First Team kit for players and staff
- Ensure kit quality control and report damaged or defective items to suppliers
- Conduct due diligence with suppliers to ensure compliance and product quality
- Manage supplier relationships in line with contracts and framework agreements
- Supervise, mentor, and develop Kit and Laundry Assistants, promoting professionalism and excellence
- Ensure all staff under your supervision are trained in club procedures, safeguarding, and health & safety protocols
- Oversee departmental rotas to ensure full coverage for training, fixtures, and international tours
- Collaborate with coaching, medical, and performance teams to meet bespoke equipment requirements
- Work with the Head of Administration and Travel on EFL compliance, tour logistics, and scheduling
- Liaise with the Commercial and Retail departments to ensure alignment on kit and supplier matters
- Maintain secure storage and handling of all kit and equipment at all club sites
What we’re looking for in you:
We are looking for a motivated and detail-oriented professional with proven experience in sports kit management. You will be highly organised, able to manage a team effectively, and comfortable working under pressure to meet the demands of professional football.
Essential
- Proven experience in a similar kit and equipment management role within a sporting environment
- Experience using stock inventory systems
- Excellent organisational and time management skills
- Strong administrative and budget management ability
- Excellent interpersonal and communication skills
- Flexible approach to working hours, including evenings, weekends, and travel
- Valid UK driving licence
Desirable
- Experience in a lead kit operations role within an elite football environment
- Experience using Jonas Sport
Equality, Diversity & Inclusion
Birmingham City FC is committed to fostering a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, gender, race, ethnicity, religion or belief, sexual orientation, marital status, or disability. We particularly encourage applications from underrepresented groups within football.
We are proud to be a Disability Confident Employer. If you require reasonable adjustments during the application or interview process, please let us know and we will support your needs wherever possible.
Academy Driver - Casual
Birmingham City Football Club is seeking a highly professional and reliable Casual Academy Driver to join our Operations & Administration Department. This role plays a vital part in the smooth running of our Academy programme, ensuring the safe and efficient transportation of Academy players, trialists, and staff.
Please note, this is a casual role.
Key Responsibilities:
- Safely transport Academy players, trialists, and staff according to the weekly transport schedule.
- Drive players between home addresses, training grounds, host accommodation, matchday venues, schools, airports, and other locations as required.
- Maintain the highest standards of professionalism and safeguarding at all times.
- Ensure vehicles are kept clean, serviced, and maintained in line with Club policies.
- Report any vehicle-related issues promptly to the Head of Academy Operations & Administration.
- Wear correct uniform and maintain a professional appearance.
- Actively engage in ongoing professional development and appraisal processes.
- Liaise with the Club’s Safeguarding Team regarding any concerns.
- Perform other reasonable duties as requested by the Head of Academy Operations & Administration.
What We’re Looking For?
- Full clean driving licence held for at least two years.
- Own car with a valid MOT certificate and breakdown cover (updated copies to be provided).
- Confidence in driving a range of vehicle types.
- Ability to work professionally within an elite sporting environment.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Change Country
Birmingham City Football Club is recruiting a Local U12-U16 Emerging Talent Manager. You will lead, manage and evolve the identification, monitoring, and recruitment of the most promising U12–U16 emerging talent across both local grassroots and regional academy environments.
Key Responsibilities:
- Lead the planning, delivery, and ongoing refinement of a robust U12–U16 scouting and recruitment strategy across local grassroots and regional academy environments.
- Ensure alignment with the Academy’s Player Development Philosophy and positional profiles.
- Oversee the collation, analysis, and presentation of player data using internal systems (e.g., Scoutastic).
- Build and sustain strong relationships with grassroots clubs, County FAs, regional academies, and partner organisations.
- Represent Birmingham City FC at relevant regional events, fixtures, and
development festivals.
Ensure regular communication with parents, players, and key stakeholders to maintain clarity and transparency throughout the recruitment process.
- Collaboration with the Local Emerging Talent Coordinator to deliver targeted Talent ID events, trials, and development games for U12–U16 players.
- Support player transition and integration into the Academy environment in collaboration with coaching and support staff.
What are we looking for from you?
- FA Level 2 Talent ID
- UEFA C License or higher.
- Valid Driving Licence.
- Proven experience in talent identification and recruitment within youth football.
- Strong knowledge of grassroots football networks and emerging talent within the local region.
What We Offer:
- 23 days annual leave plus bank holidays (rising with service).
- Free on-site parking.
- Complimentary matchday tickets for Men's and Women’s home fixtures.
- Employee Assistance Programme (Help@Hand) including mental health support, virtual GP, and more.
- Auto-enrolment in company pension scheme.
- Life Assurance cover (2x annual salary).Access to Club discounts and offers.
- The opportunity to work in a dynamic, collaborative, and professionals sporting environment.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us wDepartment: Academy Coaching
Location: Knighthead Performance Centre
Reports to: Head of Coaching and Lead Foundation Phase Coach
Hours: Casual (flexible, to meet programme needs)
Birmingham City Football Club is committed to the growth and development of young players through a clear football philosophy and elite coaching environment. We are seeking a dedicated and enthusiastic Casual Academy Coach to support the delivery of our coaching programme within the Foundation Development Phase, Pre-Academy, and Talent Identification Development Centre.
This role provides an excellent opportunity to contribute to the long-term development of talented players, ensuring they are challenged, supported, and inspired to reach their full potential.
The Casual Academy Coach will plan, deliver, and evaluate coaching sessions and fixtures, working in line with the Academy Performance Plan and Premier League’s Elite Player Performance Plan (EPPP). You will play a vital part in player development, ensuring each individual is supported through tailored coaching and regular reviews, while collaborating closely with the wider multi-disciplinary team.
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Deliver high-quality coaching sessions in line with the club philosophy and Academy syllabus.
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Plan and evaluate sessions and fixtures for assigned age groups.
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Monitor and record player progress, maintaining performance data on relevant systems.
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Conduct player reviews each mesocycle, providing clear feedback to aid development.
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Support fixture organisation, logistics, and preparation of resources.
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Work collaboratively with the MDT (analysis, S&C, medical, psychology, nutrition) to deliver an integrated programme.
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Provide appropriate feedback and evaluation for trialists.
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Contribute to coach development action plans (DAPs), competency frameworks, and CPD events.
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Ensure safeguarding, health & safety, and welfare of players at all times.
You will be an ambitious and committed coach with the ability to inspire, educate, and develop young players in line with the club’s philosophy. You will thrive in a collaborative, high-performance environment and have the flexibility to adapt to the demands of an Academy programme.
Essential:
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UEFA B Licence.
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FA Youth Award.
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FA Emergency First Aid in Football (EFAiF).
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Ability to plan, deliver, and evaluate high-quality coaching sessions.
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Experience working with academy players within the Foundation or Youth Development Phases.
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Strong interpersonal and organisational skills.
Desirable:
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Coaching-related degree or QTS.
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Previous experience within a Category 1 Academy.
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Experience organising games programmes or tournaments.
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Valid UK driving licence.
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Casual contract with flexible working hours to meet programme needs.
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Opportunity to coach within a Category 1 Academy environment.
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Ongoing professional development and CPD opportunities.
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Chance to contribute to the growth of young players within Birmingham City’s Academy pathway.
Birmingham City FC is committed to fostering a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, gender, race, ethnicity, religion or belief, sexual orientation, marital status, or disability. We particularly encourage applications from underrepresented groups within football.
We are proud to be a Disability Confident Employer. If you require reasonable adjustments during the application or interview process, please let us know and we will support your needs wherever possible.
Department: BCWFC
Location: Knighthead Training & Academy Grounds
Contract: Permanent
Hours: Minimum 37.5 per week (flexibility required to meet business needs)
Birmingham City Women’s FC is committed to creating a high-performance environment that supports the health, wellbeing, and performance of all players. We are looking for an experienced and motivated Physiotherapist to join our medical team, working closely with players, staff, and the wider multi-disciplinary team to deliver elite-level medical care.
The First team Physiotherapist will be responsible for injury prevention, rehabilitation, and pitch-side emergency care, supporting players across training sessions, matches, and during the off-season. This role will involve both clinical treatment and collaborative input into the Club’s wider performance strategy.
You will be expected to deliver high-quality physiotherapy services, maintain accurate and confidential medical records, and contribute to the ongoing development of player health, wellbeing, and performance.
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Provide assessment, treatment, and rehabilitation for all players, including complex musculoskeletal issues.
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Deliver pitch-side first aid and emergency medical cover at training and matches.
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Collaborate with sports science, coaching, psychology, nutrition, and operations staff as part of an interdisciplinary team.
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Support education and development of students and academy therapists.
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Maintain accurate, timely, and confidential medical records.
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Contribute to the Club’s Mental Health Pathway by providing signposting and support.
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Ensure a safe working environment and compliance with health & safety procedures.
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Take responsibility for your own CPD in line with HCPC and clinical governance standards.
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Participate in FA or club-led clinical audits.
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Uphold safeguarding, equality, and confidentiality at all times.
We are seeking a hardworking, committed, and player-focused physiotherapist who can work effectively in a team environment and thrive in the demands of elite football.
Essential:
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BSc (Hons) Degree in Physiotherapy.
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HCPC registration.
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CSP membership.
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ITMMiF or ATMMiF qualification (with annual reaccreditation).
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Membership of BASRAT and/or Society of Sports Therapists.
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Proven experience working with high-level athletes and managing sports injuries.
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Experience delivering rehabilitation and prehabilitation programmes.
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Ability to work independently and collaboratively within a team.
Desirable:
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Master’s degree in a relevant field.
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Previous experience working in elite sport, ideally women’s football.
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Extensive CPD in sports medicine.
Birmingham City FC is proud to be an equal opportunities and Disability Confident employer. We welcome applications from all individuals regardless of gender, race, age, ethnicity, religion or belief, sexual orientation, marital status, disability, or background, and we particularly encourage applications from underrepresented groups within football.
If you have any specific requirements or need adjustments during the recruitment or interview process, please let us know and we will support you.
FOOTBALL DEVELOPMENT CASUAL COACH
BIRMINGHAM CITY FOOTBALL CLUB FOUNDATION - Transforming the city through the power of football.
Join us during an exciting period of growth and transformation. The Foundation uses the power of football and sport to help to transform the lives of tens of thousands of people in our city, ensuring our community grows alongside Birmingham City Football Club. We are “more than football”.
Are you passionate about inspiring children of all ages on the sports field?
We are seeking experienced, passionate and creative individuals to join our team in delivering our high quality Football and Futsal sessions, and match days to children of all ages and abilities. The ideal candidate for this position will demonstrate strong organisational, communication and interpersonal skills and has experience of working in a similar role. The successful candidate will demonstrate the ability to create sessions that are fun, inclusive and delivered in-line with the Foundations Coaching fundamentals. They will also demonstrate that they are able to encourage participation with the aim of enabling individuals to develop, reach their potential and enjoy physical activity.
The role will include planning and delivering evening coaching sessions and JPL/MJPL match days on a Saturday. Coaches are expected to attend CPD workshops at least twice a season.
We also have opportunities for Community Football Casual Coaches. The roles are similar and the qualification are the same. Although the time commitment is different depending on role. In applying for this role you will be considered for both.
Key Responsibilities
- Plan and deliver inspiring, interactive and engaging Football and Futsal sessions for all participants to provide an outstanding professional and enjoyable learning experience.
- Providing a safe and fun environment for young people to meet new friends, develop skills, improve their mental and physical wellbeing and promote personal development.
- Ensure that safeguarding is at the heart of all work, applying best practices and policies in all aspects of student support and sessions including registers, medical needs and additional support is reviewed prior to each session and adaptations made where required.
- Develop and maintain positive professional relationships with young people, engaging them in activities that promote personal and social development.
- Ensure all administration processes are implemented for sessions including registers, payments, session plans and registration forms are up to date and processed correctly.
- To work as part of an effective camp team.
- Support the talent ID process for all players.
- Support and maintain relationships with all participants and key stakeholders i.e. Tournaments, Events, Players and Parents etc.
- To work in line with and contribute to coaching curriculums and resources.
- To ensure that all delivery is inclusive, and based on needs of specific programme and/or individuals.
- To show commitment, motivation and enthusiasm, to enhance standards of coaching both personally and within your coaching programmes
- To prepare and implement structured and progressive coaching programmes ensuring high quality, enjoyable coaching experience centered on the needs of the participants.
- To show commitment, motivation and enthusiasm, to enhance standards of coaching both personally and within your coaching programmes.
- To attend all meetings, professional development and appointments as requested by your line manager.
- Liaise with programme leads to ensure all monitoring and evaluation is completed as per the programme requirements.
- Assist in the delivery of competitions including Kid’s Cup, Girl’s Cup and locally organised tournaments and events.
- Work with less experienced coaches to support their development.
- To work across programmes to meet the needs of the organisation as and when requested by your line manager.
And much more
What we are looking for in you:
- Previous experience of working as a Coach in a Football Development environment
- FA Introduction to Coaching or equivalent (Level 1 minimum)
- Strong communication skills
- Organisational ability
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Ability to work flexibly
- Strong attention to detail and a collaborative attitude
What We Offer:
- Competitive salary and benefits package
- The chance to make a real impact and be part of our exciting future
- Employee Assistance Programme
- Staff Discounts
- Opportunity for matchday tickets
- Staff uniform
The interview process will involve a competency-based interview and a practical assessment. If you have any specific requirements or need adjustments to the recruitment process, please let us know in your application.
Safeguarding
We are passionate about and committed to safeguarding and protecting the welfare of children, young people, and adults at risk. All applicants will be asked to provide details of any previous convictions, cautions, and reprimands, as outlined in the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended 2013). Appointment to this role is subject to a satisfactory DBS check and references.
Only applicants that demonstrate within their application that they meet the criteria within the job description will be considered for the role. Applications that are inconsistent or have sections missing will be rejected in line with our Safer Recruitment policy.
Equality, Diversity, and Inclusion
Birmingham City F.C. Foundation is an equal opportunities employer and welcomes applications from all sectors of the community. We will consider applications based solely on merit, regardless of gender, race, marital status, age, nationality, ethnic or national origins, disability, sexual orientation, political or religious belief, background, or family circumstance.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Birmingham City Football Club is looking for a Senior Marketing Executive to join our Fan Experience team, focusing on the growth and promotion of our Women’s Team.
This is a fantastic opportunity to play a key role in shaping the future of women’s football at Birmingham City FC. You’ll develop and deliver creative marketing strategies, collaborate with passionate colleagues, and drive fan engagement across multiple channels. If you’re strategic, results-driven, and have a genuine passion for football, we’d love to hear from you.
Key Responsibilities:
Marketing Strategy & Campaigns
- Develop and execute a comprehensive marketing strategy to raise the profile of Birmingham City FC Women.
- Plan and deliver engaging campaigns across digital, social, print, and PR channels.
- Manage content calendars, coordinating with internal departments for timely campaign delivery.
- Work closely with agencies and designers to produce high-quality marketing materials.
Brand Strategy & Positioning
- Create and implement a long-term brand strategy for the women’s team, ensuring consistency in tone and visual identity.
- Conduct market research to identify and understand target audiences.
- Collaborate with the design team to maintain a strong and consistent brand presence each season.
Fan Engagement & Community Building
- Drive fan engagement through events, social activations, and fan-focused initiatives.
- Build and manage a vibrant online community to strengthen supporter loyalty.
- Partner with the ticketing team to deliver innovative strategies that drive attendance and sales.
Reporting & Analysis
- Monitor and analyse campaign performance, fan engagement, and ROI.
- Prepare regular reports and insights to inform future strategies.
- Manage and optimise the marketing budget for maximum impact.
Membership & Engagement Programmes
- Develop and manage member engagement programmes, matchday activities, and exclusive offers.
- Keep the membership portal up to date with offers, competitions, and engaging content.
- Plan and execute communications across newsletters, social media, and other channels.
- Handle member inquiries and feedback in collaboration with the Supporter Services Officer.
What We’re Looking For?
Essential:
- Proven experience in a senior marketing role, ideally within sports or football.
- Track record of delivering successful marketing campaigns.
- Proficiency in digital marketing tools, social media management, and analytics.
- Excellent communication, project management, and organisational skills.
- A genuine passion for women’s football and a commitment to growing the game.
What can we offer to you?
- 23 days annual leave plus bank holidays.
- Free on-site parking.
- Complimentary matchday tickets for Men's and Women’s home fixtures.
- Employee Assistance Programme (Help@Hand) including mental health support, virtual GP, and more for you and family member.
- Enhanced Company Pension Scheme.
- Life Assurance cover (2x annual salary).
- Access to Club discounts and offers.
- The opportunity to work in a dynamic, collaborative, and professional sporting environment.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Birmingham City Football Club is seeking a forward-thinking and experienced Head of Academy Physiotherapist to lead the medical and rehabilitation services across our Academy, from U9s to U21s. Based at the Knighthead Performance Centre, you will play a key leadership role within the Performance Support Multi-Disciplinary Team (MDT) and contribute to the development of the next generation of BCFC talent.
Key Responsibilities:
- Lead, manage, and develop the Academy’s physiotherapy programme in alignment with the Academy Performance Plan.
- Oversee injury assessment, rehabilitation, return-to-play processes, and performance enhancement for all Academy players.
- Line manage physiotherapy staff and ensure effective collaboration within the MDT.
- Ensure the delivery of a cohesive, high-quality physiotherapy service across all development phases.
- Monitor medical expenditure and uphold standards required for ISO audit and EPPP compliance.
- Ensure staff qualifications and CPD are up to date with relevant regulations.
- Coordinate medical coverage for training and match fixtures.
- Actively support player reviews and development conversations alongside coaches and staff.
- Contribute to safeguarding and the wellbeing of all Academy players in conjunction with the Club Safeguarding Team.
- Uphold club policies on Health & Safety, Equal Opportunities, and GDPR.
What are we looking for from you?
- Registered member of HCPC and/or CSP
- Advanced Trauma Medical Management in Football
- Proven experience leading a multi-disciplinary physiotherapy or medical team
- Evidence of continuous professional development
- Excellent communication, leadership, and organisational skills
Desirable:
- MSc in Physiotherapy, Rehabilitation, or related field
- UKSCA Accreditation (ASCC) or experience in strength & conditioning
- Over 3 years in a senior physiotherapy role within an MDT
- Valid UK driving licence
What can we offer to you?
- Auto-enrolment into the Company’s Pension Scheme.
- Employee Assistance Programme through Help@Hands, which offers a wide range of services and support through dedicated professionals, including virtual GP appointments within 24 hours, unlimited mental health support and counselling sessions, a 24/7 helpline, and access to savings and discounts. This can also be used by immediate family.
- Free onsite Parking.
- Life Assurance with cover of two times your basic annual salary.
- Complimentary matchday tickets to Men's and Women's games.
- Access to Employee Assistance Scheme from commencement.
- 20% discount at the Club Shop.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
We are seeking a highly motivated and experienced Facilities Manager to join our Operations Department and play a key role in the successful running of the Knighthead Performance Centre, home to our Academy and Women’s training facilities.
You will ensure the delivery of all facilities management services, supporting safe and efficient site operations, and work closely with senior stakeholders to deliver a best-in-class environment for players, staff, and visitors. This role requires strong leadership, excellent organisational skills, and the ability to manage both pre-planned and reactive maintenance strategies across the training centre.
Key Responsibilities:
- Manage day-to-day operational delivery of facilities services, including building and site maintenance.
- Lead a small team of maintenance staff and oversee all contractors, ensuring compliance and minimal disruption to football operations.
- Implement robust pre-planned and reactive maintenance strategies, including statutory compliance and asset lifecycle management.
- Act as the site’s main point of contact for facilities services including cleaning, security, waste management, and maintenance.
- Manage budgets, monitor costs, and carry out benchmarking to ensure value for money.
- Support health, safety, and sustainability compliance across the site.
- Respond to emergencies and provide out-of-hours support when required.
- Maintain grounds and facilities to the highest possible standard, ensuring a safe, secure, and professional environment
- Build strong working relationships with Academy & Women’s management, the Operations Director, and other key stakeholders.
What are we looking for from you?
- BSc/BA in Facilities Management or related field, or equivalent experience in commercial space
- Recognised membership with a facilities management body (e.g., IWFM).
- Strong technical knowledge of M&E systems (e.g., BMS, Fire Alarms, CCTV).
- Sound understanding of health & safety and compliance regulations.
- Ability to manage budgets, develop reports, and deliver policies.
- IT literate, with good knowledge of maintenance systems.
What can we offer to you?
- 23 days annual leave plus bank holidays.
- Free on-site parking.
- Complimentary matchday tickets for Men's and Women’s home fixtures.
- Employee Assistance Programme (Help@Hand) including mental health support, virtual GP, and more for you and family member.
- Enhanced Company Pension Scheme.
- Life Assurance cover (2x annual salary).
- Access to Club discounts and offers.
- The opportunity to work in a dynamic, collaborative, and professional sporting environment.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
First Team Women & U21s Performance Chef
Location: Birmingham City FC
Contract: Permanent
Hours: 37.5 hours per week (5 out of 7 days, flexibility required to meet team schedules)
About Us
At Birmingham City Football Club, we recognise that elite performance is built on attention to detail — and nutrition plays a vital role in that success. We are seeking a dedicated and experienced First Team Women & U21s Performance Chef to join our catering and performance team.
This is an exciting opportunity to be part of a growing high-performance environment, working closely with players and staff to deliver outstanding nutritional support through innovative, high-quality food. You will play a key role in fuelling success, enhancing recovery, and supporting player wellbeing throughout the season.
The Role
The Performance Chef will deliver and oversee all catering for the Women’s First Team and U21 squad, ensuring meals are nutritious, performance-focused, and tailored to individual needs. Working in collaboration with the Performance Nutritionist and wider multi-disciplinary team, you will help develop a food culture that supports elite athlete performance and recovery.
Key Responsibilities
- Deliver high-quality, nutritionally balanced meals across training, matchdays, and away match travel.
- Support daily catering operations across both training centres and during away travel.
- Design and prepare menus aligned with the Club’s nutritional philosophy and player performance goals.
- Tailor meals for individual players with specific dietary or medical requirements.
- Ensure all catering operations meet the highest standards of food hygiene, safety, and compliance.
- Work closely with the Executive Performance Chef and Performance Nutritionist to ensure menus meet training and competition demands.
- Collect and act upon feedback from players and staff to continuously improve food quality and service.
- Contribute to a professional, team-oriented working environment focused on high performance.
What we’re looking for in you:
You’ll be an experienced, passionate chef with a flair for performance nutrition and a genuine interest in supporting elite athletes. You’ll bring creativity, precision, and a commitment to excellence to every meal you prepare.
Essential:
- Relevant catering industry qualifications.
- Experience delivering catering in a high-performance or professional sports environment.
- Excellent communication and interpersonal skills.
- Ability to remain calm and focused in high-pressure environments.
- Strong organisational and time-management abilities.
- Commitment to maintaining the Club’s professional standards and values.
Desirable:
- Supervising Food Safety Level 3 qualification.
- Managing Safely (or equivalent) qualification.
- Experience working in large-scale food operations or production kitchens.
What We Offer
- Competitive salary.
- Full-time permanent position (37.5 hours per week, flexible working required).
- Access to training and professional development opportunities.
- A dynamic, supportive environment committed to excellence.
- The opportunity to make a real impact in player performance and wellbeing.
Equality, Diversity & Inclusion
Birmingham City FC is committed to fostering a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, gender, race, ethnicity, religion or belief, sexual orientation, marital status, or disability. We particularly encourage applications from underrepresented groups within football.
We are proud to be a Disability Confident Employer. If you require reasonable adjustments during the application or interview process, please let us know and we will support your needs wherever possible.
Birmingham City Football Club is seeking a Purchase Ledger Controller to support our Finance Department at St. Andrew’s @ Knighthead Park, Birmingham.
This is a fantastic chance to gain valuable experience while playing a vital role in the day-to-day operations of our finance team.
Key Responsibilities:
- Manage the purchase ledger, ensuring all tasks are completed efficiently and accurately.
- Supervise the Accounts Assistant, overseeing the posting of non-major purchase transactions and reviewing their work.
- Post significant purchase transactions, including large football-related invoices.
- Ensure invoices are accurately coded to the correct nominal.
- Maintain the cashbook daily and post entries into the accounting system.
- Collaborate with other departments (commercial, conference & events, ticketing, academy, women’s, etc.) for smooth operations.
- Prepare accurate monthly payment runs and discuss them with the Financial Controller.
- Ensure the purchase order system operates smoothly in line with strict processes.
- Reconcile supplier statements and ensure timely completion of purchase ledger deadlines.
- Ensure the accurate processing of staff expense claims within deadlines.
- Resolve supplier queries through effective communication with colleagues and external suppliers.
- Perform general office duties and adhere to Data Protection Laws at all times.
- Implement new procedures to improve efficiency and processes where applicable.
- Represent Birmingham City FC professionally at all times.
- Display appropriate conduct and maintain strong communication with Management and staff.
Essential Qualifications & Experience:
- GCSE (or equivalent) in Maths and English at grade C or above.
- Previous experience in a Purchase Ledger role.
- Strong knowledge of Excel.
Desirable Experience:
- Experience with Sage 200.
Knowledge & Skills:
- Excellent attention to detail and organizational skills.
- Strong time management and multi-tasking abilities.
- Ability to work under pressure and meet tight deadlines.
- Strong written and verbal communication skills.
- Ability to build positive relationships.
- Professional and trustworthy.
- Adaptable to change and demonstrates initiative.
- Knowledgeable in the field.
What can we offer to you?
- 23 days annual leave plus bank holidays.
- Free on-site parking.
- Complimentary matchday tickets for Men's and Women’s home fixtures.
- Employee Assistance Programme (Help@Hand) including mental health support, virtual GP, and more for you and family member.
- Enhanced Company Pension Scheme.
- Life Assurance cover (2x annual salary).
- Access to Club discounts and offers.
- The opportunity to work in a dynamic, collaborative, and professional sporting environment.
Equal Opportunities & Inclusion:
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and consider all candidates based solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstance. We promote a diverse and inclusive working environment and encourage applications from all individuals in society. If you require any adjustments to our recruitment or interview process, please let us know when applying.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Talent Acquisition Specialist
Birmingham City Football Club is on the rise.
With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing it’s part in once-in-a-generationopportunity to support the transformation of England’s second city as part of the Sports Quarter project.
With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.
The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City FC.
We’re looking for an ambitious and driven Talent Acquisition Specialist to join our People and Culture team. Joining us now means becoming part of a club that is evolving rapidly, with new opportunities emerging across all departments as we scale.
Elevating Ambition
Under the custodianship of the Knighthead ownership group and a refreshed leadership structure, Birmingham City is building for sustainable success, competitive growth, and deeper impact within the city and wider region.
This is a pivotal moment: as part of the Talent Acquisition teamwe aren’t simplyfilling roles — we’re building the future identity of the Club.
Modernising How We Work
As part of the wider People & Culture team, you’ll play a part in building stronger culture, and talent systems, initiatives and processes to support an ambitious, and forward-thinking organisation
Expanding Teams Across the Club
From football operations and performance support to commercial, content, operations and fan experience — you’ll be involved in supporting the development of a variety of exciting departments that support our operations on and off the pitch.
Your Role as Talent Acquisition Specialist
As Talent Acquisition Specialist, you will play a key part in supporting this growth by helping hire the people who will drive the Club forward along with delivering key projects to continue to improve the Talent Acquisition function
You can look forward to:
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- Supporting recruitment across the Club — from football and performance roles to business, commercial and operational teams
- Partnering with hiring managers, to understand their departmental plans and developsearch specifications that ensure we attract individuals who share our ambition and values
- Supporting the entire candidate journey, from first contact through to onboarding
- Working closely with the wider People and Culture team to develop effective and collaborative processes
- Be involved with change programmes and project work, including a new ATS implementation & the development of early career programmes
Your work will directly influence how the Club evolves over the coming years.
What You’ll Bring To This Role
We are looking for someone who brings not only recruitment expertise and will thrive in a fast-changing, forward-thinking organisation.
You will bring:
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- In-House Talent Acquisition experience with confidence balancing multiple projects at once
- Strong communication skillsand the ability to build and nurture relationships with candidates and hiring managers
- Experience using and developing an Applicant Tracking System ideally from early-stage introduction, and building out workflows and functionality to improve processes
- A solutions-focused approach, with confidence working in an evolving and growing organisation
- Excellent organisational skillsand the ability to manage competing priorities
- Proficiency in Microsoft Office, especially Excel, Word and PowerPoint
- A growth mindset— someone who is energised by building, improving and helping shape best practice
- Attention to detailand pride in delivering a high-quality candidate and hiring manager experience
- A collaborative, people-centred approach, aligned with the culture we are building across the Club
Above all, you’ll be driven by the opportunity to make an impact during a defining period for Birmingham City FC.
What We Offer
-
- 23 days annual leave (plus bank holidays)
- Contributory pension scheme
- 2 Match tickets to every Men’s & Women’s Home games
- Opportunities for professional and personal development
- Discount on purchases from the club shop
- A supportive and inclusive working environment and opportunity to contribute to a defining period in the Club’s future
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing it’s part in once-in-a-generationopportunity to support the transformation of England’s second city as part of the Sports Quarter project.
With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.
Birmingham City Football Club is seeking an experienced and forward-thinking Data Protection Officer (DPO) to lead the Club’s data protection strategy and ensure that all personal data is handled lawfully, securely and transparently.
You will oversee the full data lifecycle, from collection and processing to retention and deletion, and including handling data subject requests yourself, and you will embed a culture where the privacy of our fans, staff, players, and Directors, volunteers, key partners and the wider community is prioritised in everything we do.
Operating with independence and authority, you will support strategic and day-to-day decision-making, provide expert guidance across the club, and ensure robust, ongoing compliance with the UK GDPR, Data Protection Act 2018 and PECR, and. You will be the named DPO with the Information Commissioner’s Office (ICO).
Operating with independence, authority and expertise, you will guide the Club through its data protection obligations, support strategic decision-making, and ensure robust, ongoing compliance with the UK GDPR, Data Protection Act 2018, PECR and relevant guidance from the Information Commissioner’s Office (ICO).
This is a unique opportunity to shape how a modern football club manages, protects and uses data in a rapidly evolving regulatory landscape.
About the Role
As our Data Protection Officer, you will be the Club’s leading authority on data protection and privacy. You will have oversight of the entire data lifecycle — from collection and processing to retention and deletion — ensuring transparency, accountability and best practice at every stage.
You will work across all areas of the Club including football operations, Academy, commercial, matchday, IT, People, and community functions. You will offer practical, risk-balanced guidance that enables effective delivery while protecting the rights of individuals and the interests of the Club.
- Maintain an up-to-date ROPA, retention schedules, privacy notices and other governance records
- Develop and evolve the Club’s data protection framework, policies and procedures
- Embed data protection by design and by default into new systems, processes and initiatives
- Partner closely with Legal, IT Security, People and operational teams to ensure strong governance
Regulatory Guidance & Leadership
- Provide timely, risk-balanced advice on UK GDPR, DPA 2018 and PECR
- Act as the Club’s primary point of contact for all data protection matters
High-Risk Processing & Data Rights Management
- Lead a consistent approach to DPIAs and TIAs across all departments
- Manage DSARs and other subject rights, redaction protocols and defensible decision-making
- Maintain Records of Processing Activities (ROPA)
- Act as the Club’s primary contact for the ICO
Incident Management & Audit Assurance
- Coordinate responses to personal data incidents and privacy-related complaints
- Lead investigations and manage engagement with the ICO when required
- Conduct internal audits to assess compliance and drive continuous improvement
- Lead post-incident reviews and embed remedial actions
Third-Party & Supplier Risk Oversight
- Oversee third-party privacy risks, including vendors and technology providers such as ticketing partners, marketing systems, cloud services, scouting tools and performance-analysis platforms
- Advise the Board, senior leadership and departments on obligations, risks and best practice
- Routinely audit and maintain a register of all data held by the organisation and the appropriate retention policies applied to such data.
- Conduct privacy risk assessments and identify clear, pragmatic mitigation actions
- Provide specialist guidance on complex processing: international transfers, biometrics, CCTV, player analytics, sports science platforms and youth safeguarding data
- Support procurement and contract processes to ensure privacy requirements are clearly captured
- Translate legal requirements into accessible guidance, templates and checklists
- Deliver tailored training programmes across all business functions
- Promote a strong, proactive culture of data protection across all business functions, including Academy, matchday, football operations, medical, safeguarding, marketing, ticketing and commercial departments
- Experience in data protection, legal compliance, audit or risk management
- Expert knowledge of UK GDPR, DPA 2018 and PECR
- Proven ability to develop, implement and maintain privacy governance frameworks
- Strong understanding of privacy risk management and compliance standards
- Demonstrable experience working across departments and supporting change initiatives
- Strong project management, organisational and analytical skills
- Ability to operate independently, maintain impartiality and report to senior leadership
- Excellent written and verbal communication skills, with the ability to explain complex concepts to non-specialists
- Experience working within football or, the wider professional sports sector or similar industries.
- Familiarity with ISO 27001, ISO 27701 and ISO 31000, including audit readiness
- Play a critical role in protecting the data and privacy of our staff, players, supporters and partners
- Lead data protection strategy at a forward-thinking, ambitious football club
- Work across diverse departments and influence decision-making at every level
- Contribute to building a modern, secure, compliant data culture
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
With an incredible history dating back to 1875, Birmingham City Football Club is experiencing an exciting period of accelerated growth and modernisation, and s playing a central role in the once-in-a-generation transformation of England’s second city - the Sports Quarter project
With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.
We are seeking an exceptional Chief Financial Officer (CFO) to help lead the next chapter of the Club’s journey.
Reporting to the CEO, the CFO will act as a key strategic partner, driving financial performance, ensuring robust financial governance and shaping sustainable long-term growth across all areas of the Club. This role is pivotal to both the Club’s day-to-day financial performance and the planning and delivery of major capital investment projects.
Sustainable Business Growth
- Partner with the CEO, Board and senior leaders to develop and deliver long-term business and financial strategy
- Develop long- and short-term financial models and plans that support business performance and sustainable growth
- Create detailed ROI models to guide investment decisions and prioritisation
- Assess long-term financial trends and identify opportunities for new income streams and business development
- Build a reporting infrastructure that supports high-quality, insight-driven decision-making
- Work closely with Football leadership through the Football Committee to inform recruitment and football operations strategy
- Identify and promote opportunities for innovation and commercial growth
- Ensure the Club meets all financial and legal obligations
Financial Control & Management
- Lead and continuously enhance all financial management processes, controls and procedures
- Ensure strong financial oversight of significant capital expenditure projects
- Ensure financial compliance with legislation, football regulations and Board directives
- Oversee financial accounting systems, processes and cross-Club integration
- Provide early identification and escalation of financial risk, irregularities or control weaknesses to the CEO & Board
- Support the Club Secretary on the financial aspects of player contracts, transfer agreements and football regulatory submissions
- Support Commercial teams in reviewing financial aspects of sponsorships and supplier arrangements
- Provide clear financial insight to the CEO and Board on cash flow, budget adherence, expenditure and revenue performance
- Analyse revenue projections and identify opportunities to optimise financial performance
- Represent the Club at Finance Officer meetings and other football finance forums
- Oversee insurance, healthcare analysis and regulatory submissions
- Ensure compliance with UEFA Licensing and WSL financial requirements
- Liaise with Capita Registrars, advisors and regulatory bodies
Leadership
- Lead, develop and mentor the finance team, establishing clear structures, responsibilities and development pathways
- Create a high-performing team culture with regular one-to-ones, feedback and professional development
- Support the full employee journey, from recruitment and onboarding through to progression
- Operate as a senior leader; attend Board meetings and collaborate across all departments
- Role model Club values and champion a positive and high-performance culture
Company Secretarial Responsibilities
- Manage annual returns and all Companies House filings
- Prepare agendas and take minutes for Board and AGM meetings
- Maintain statutory registers including members, directors and shareholders
- Oversee correspondence, report writing and the communication of decisions to stakeholders
- Organise the AGM at the stadium
- Monitor pension scheme administration
- Advise Board members on governance, accounting and tax implications of proposed policies
- Monitor legislative changes and ensure compliance
- Liaise with external regulators, lawyers and auditors
- Maintain systems that ensure compliance with all legal and statutory requirements
Qualifications
- Recognised accounting qualification (ACCA, ACA, CIMA or equivalent)
- Degree in finance, accounting, business or a related discipline
Experience
- Proven track record of leading high-performing finance functions in fast-moving organisations
- Experience working proactively with a CEO and Board of Directors
- Experience overseeing large capital investment projects (desirable)
- Strong experience contributing strategically beyond core finance responsibilities
- Experience working in professional football (desirable
- Proven experience as a senior leader with a track record of developing high-performing teams
- Experience leading teams and functions through transformation and organisational change
Skills & Knowledge
- Strong commercial awareness and ability to support complex decision-making
- Excellent technical financial capabilities, with the ability to be hands on
- Advanced financial modelling skills and proficiency in Excel and PowerPoint
- Deep understanding of financial systems, accounting processes and financial control
- Excellent communication skills and ability to build trusted relationships at all levels
Personal Qualities
- Authentic passion for excellence, innovation and high performance
- High energy, resilient and motivated by the opportunity to help transform a football club and contribute to the regeneration of a city
- High level of integrity, professionalism and dependability
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Head of Academy Physiotherapy
Birmingham City Football Club is on the rise.
With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, andis playing it’s part in once-in-a-generation opportunity to support the transformation of England’s second city as part of the Sports Quarter project
With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.
Birmingham City Football Club is dedicated to developing young talent through a world-class Academy environment. As part of our commitment to continuous improvement and elite player care, we are seeking an experienced and motivated Head of Academy Physiotherapy to lead and deliver the Academy Physiotherapy Programme across all age groups.
This is a key leadership position within the Academy’s Performance Support Department, responsible for ensuring the highest standards of medical and rehabilitation services for all Academy players. You will play a crucial role in supporting player performance, welfare, and progression throughout their development journey.
The Role
The Head of Academy Physiotherapy will lead a team of physiotherapists, coordinating all aspects of physiotherapy provision within the Academy. You will design and deliver the physiotherapy strategy, oversee rehabilitation programmes, ensure compliance with governing body standards, and align with the Men’s First Team physiotherapy department to ensure consistency across the Club.
This role requires exceptional leadership, clinical expertise, and the ability to work collaboratively in a fast-paced, high-performance environment.
Key Responsibilities
- Lead the design, delivery, and evaluation of the Academy Physiotherapy Programme across all age groups
- Coordinate the provision of physiotherapy services for Academy players, ensuring elite standards of care
- Manage and develop the Academy physiotherapy team, providing leadership, mentorship, and professional development
- Oversee injury assessment, treatment, rehabilitation, and return-to-play processes for Academy players
- Collaborate with the Academy Performance Support MDT to align physiotherapy with physical performance, medical, and coaching strategies
- Work with the Men’s First Team physiotherapy staff to ensure alignment and consistency across departments
- Maintain accurate medical documentation on Kitman Labs and SharePoint, ensuring confidentiality and compliance
- Manage departmental budgets and monitor expenditure in line with finance processes
- Oversee the monitoring, recording, and reporting of ISO audit criteria and medical data
- Ensure all staff qualifications and trauma certifications remain valid and up to date
- Support Academy recruitment by coordinating medical information and assessments for trialists
- Oversee physiotherapy cover for Academy training sessions and matchdays (U9–U21)
- Lead continuous professional development for the Academy physiotherapy team
- Contribute to the Academy Performance Plan and broader strategic objectives of the Academy Management Team
- Drive innovation and continuous improvement within the physiotherapy programme
About You
You will be an experienced physiotherapist with a proven background in leading medical or physiotherapy departments within a high-performance sporting environment. You’ll bring strong leadership, exceptional communication skills, and a passion for developing people and processes that enhance player welfare and performance.
Essential
- Registered Physiotherapist with the Health and Care Professions Council (HCPC) or Chartered Society of Physiotherapy (CSP)
- Advanced Trauma Medical Management in Football qualification
- Proven experience leading a multidisciplinary team
- Evidence of continuous professional development and a strong CPD portfolio
- Excellent leadership, organisation, and communication skills
- Strong attention to detail and ability to manage multiple priorities
Desirable
- MSc in Physiotherapy, Rehabilitation, or related field
- Valid UK driving licence
- UK Strength and Conditioning Association accreditation (ASCC)
- Experience leading a physiotherapy department within an MDT environment
- Experience conducting audits or contributing to professional networks
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Birmingham City Football Club is on the rise.
With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing it’s part in once-in-a-generation opportunity to support the transformation of England’s second city as part of the Sports Quarter project.
With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.
The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City FC.
Birmingham City Football Club is seeking a dedicated and ambitious Academy Schoolboy Physiotherapist to join our Academy Performance Support Department. This is a fantastic opportunity to work within an elite sporting environment, supporting the physical development, welfare, and performance of players across our U9–U16 age groups.
You will play a key role in injury assessment, rehabilitation, screening and medical provision, contributing to the continued development of young footballers and the overall success of our Academy.
Key Responsibilities:
- Assess, manage and rehabilitate injuries and illnesses for U9–U16 Academy players, with referrals to internal and external specialists where necessary.
- Maintain accurate and confidential medical notes, ensuring timely upload to Kitman Labs.
- Manage and update a comprehensive medical database including injury status, screening results, rehabilitation plans and session attendance.
- Design and deliver medical, orthopaedic and movement screening programmes for U9–U16 squads.
- Provide regular injury updates, rehabilitation plans and performance data to coaching and support staff.
- Create and deliver individual injury-minimisation and prehabilitation programmes.
- Support the medical management and screening of trialists.
- Provide pitch-side medical cover for training sessions and matchdays (U9–U16).
- Work collaboratively with coaches, doctors, sports scientists and wider Performance Support staff to deliver an integrated support programme.
- Assist with medical provision for U17–U21 players where required.
- Implement and support concussion protocols (SCAT 6, Impact testing) and aid in cardiac screening processes.
What are we looking for from you?
- BSc in Physiotherapy
- HCPC registered Physiotherapist
- Member of the Chartered Society of Physiotherapy
- FA ATMMIF qualification
What can we offer you?
- 23 days annual leave plus bank holidays
- Free on-site parking
- Complimentary matchday tickets for Men’s and Women’s home fixtures
- Employee Assistance Programme (Help@Hand) — including mental health support, virtual GP access, and more for you and your family
- Enhanced Company Pension Scheme
- Life Assurance cover (2x annual salary)
- Club discounts and offers
- The opportunity to work in a dynamic, collaborative, and professional sporting environment where technology drives progress
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Girls Academy Driver - Casual
As a Casual Girls Academy Driver, you will play a vital role in our day-to-day operations, transporting players (aged U10–U21), staff, and trialists between key locations including the Knighthead Performance Centre, St Andrew’s @ Knighthead Park, education providers, medical appointments, and UK airports.
You will represent the Club in a professional and friendly manner, ensure the safety and wellbeing of all passengers, and maintain high standards of vehicle care and cleanliness.
This is a flexible, casual position designed to meet the operational needs of the business. Please not therefore this role will include evenings, weekends and occasional travel across the UK.
Key Responsibilities:
- Transport Academy players, trialists, and staff according to set schedules
- Drive to and from various venues including homes, schools, host families, airports, and club sites
- Log and report vehicle issues, maintenance, and servicing in line with club policies
- Maintain a clean, tidy, and presentable vehicle interior at all times
- Follow safeguarding procedures and report any concerns
- Maintain a high standard of conduct, appearance, and professionalism
- Wear appropriate club uniform while on duty
- Complete additional driving duties as directed by the Head of Academy Operations and Administration
What are we looking for from you?
- Full clean UK driving licence (held for a minimum of 5 years)
- Up-to-date MOT and breakdown cover (if using own vehicle)
- Willingness to undertake an enhanced DBS check
- Ability to complete safeguarding training
- Medical clearance upon job offer
- Confidence in driving different vehicle types
Desirable Skills:
- Minibus driving qualification
- Experience working with children or adults at risk
- Previous driving role within a sports or elite environment
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances.
We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Birmingham City Football Club is on the rise.
With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing it’s part in once-in-a-generation opportunity to support the transformation of England’s second city as part of the Sports Quarter project.
With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.
Birmingham City Football Club (BCFC) will soon take control of all screens within St Andrews, Knighthead Park, and the surrounding areas for both match day and non-match day events. We are looking for an organised, creative, and proactive Event Presentation Coordinator to join our team.
This role is key to the diary management and delivery of all events, from match day fan experiences to club and third-party events. The successful candidate will oversee in-stadium programming, live event production, and fan engagement initiatives, ensuring every event enhances the overall fan experience and reflects BCFC’s brand and values.
Key Responsibilities:
Matchday Production
- Coordinate and manage all in-stadium programs, promotions, and live show elements, including giant screens, live music, and other entertainment.
- Act as the central liaison with vendors (AV/production teams, PA announcers, etc.) to deliver seamless event presentations.
- Develop and distribute running orders and scripts for match days and other club events.
- Oversee on-field movements, equipment logistics, and activation timing.
- Collaborate with the creative team to develop and integrate in-stadium content (videos, graphics, LED displays).
- Support planning and delivery of match themes, promotional nights, and contractual activations.
Event & Third-Party Support
- Coordinate production for third-party events, including AV support, digital inventory management, and on-site execution.
- Support live show programming for special events such as Open Houses, Watch Parties, and End-of-Year Player Awards.
- Assist with grassroots marketing initiatives, ensuring alignment with fan engagement strategies.
What are we looking for from you?
- Experience working in a live event production or entertainment
- Strong organisational and time management skills
- Familiar with event production tools
- Able to be flexible to suit the football schedule
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Birmingham City Football Club is on the rise.
With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, and is playing it’s part in once-in-a-generation opportunity to support the transformation of England’s second city as part of theSports Quarter project.
With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.
Birmingham City Women FC is seeking a dedicated and driven Women’s Recruitment Analyst to support the identification and recruitment of talented players for both the Women’s First Team and the Club’s Academy Pathway. This role is central to ensuring the club continues to build a strong, sustainable, and successful squad through evidence-based scouting and performance analysis.
Key Responsibilities:
Player Identification & Scouting
- Identify and scout potential player targets for the Women’s First Team.
- Scout players primarily through video analysis, with some live scouting as required.
- Produce high-quality scouting reports and contribute to detailed player dossiers.
Data & Database Management
- Analyse and refine performance data to support player identification, assessment, and monitoring.
- Maintain and develop the women’s player database in line with the club’s recruitment strategy.
Academy Pathway Support
- Coordinate and support scouting activity across the club’s Women’s Academy Pathway.
General Duties
- Work collaboratively across the Women’s Recruitment Department, including:
- Women’s Head of Recruitment & Analysis
- Women’s Loans & Transitions Manager
- Women’s Academy Scout
- Ensure compliance with all club policies and procedures, including equal opportunities and health & safety.
- Undertake additional tasks as required by the Women’s Recruitment Department.
What are we looking for from you?
Qualifications
-
Skills & Abilities:
- Experience working in women’s football.
- Knowledge of players in women’s football.
- Proficient with video scouting platforms and software (e.g., Wyscout, Hudl, Sportscode).
- Relevant experience or qualifications in player recruitment, talent identification, performance analysis, or computer/data science.
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
Birmingham City Football Club is on the rise.
With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, andisplayingit’spart inonce-in-a-generationopportunityto support the transformation of England’s second cityas part of the Sports Quarter project.
With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.
The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City FC.
Birmingham City FC is looking for enthusiastic, reliable, and customer-focused Matchday Ticketing Assistant to join our Ticketing team. This is an exciting opportunity to play a vital role in delivering exceptional service to supporters on matchdays and during busy ticketing periods. You will be the first point of contact for fans, ensuring their ticketing experience is smooth, efficient, and friendly.
Please note this role is a casual role on a zero-hour basis. You will be required to work on matchdays which is how this role falls.
Key Responsibilities
- Handle inbound and outbound calls to process home, away, and season ticket sales accurately in line with club policies and procedures.
- Complete all ticketing transactions efficiently and within required timescales.
- Maintain high call quality standards, identifying opportunities to upsell Birmingham City FC products and services.
- Process face-to-face ticket sales as required, ensuring cash/till balances are correct at the end of each shift.
- Support the delivery of Digital Ticketing, assisting supporters and helping to set up the access control system.
- Fulfil online ticket sales and promote digital ticketing across all sales interactions.
- Respond to all ticket office emails within the set timeframe, providing clear and accurate information.
- Adhere to Data Protection Laws, applying new working practices where needed.
- Update and maintain customer data to keep the club’s CRM system accurate and up to date.
- Always Represent Birmingham City FC professionally, maintaining the highest standards of performance.
What are we looking for from you?
- Ability to work on own initiative and as part of a team
- Strong commitment to excellent customer service
- Ability to work under pressure and handle challenging situations
- Ability to sell and up-sell tickets
- Experience dealing with customer enquiries in person, by telephone, and via email
- High level of customer care standards
Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.
Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.
SCHOOL ACADEMY OFFICER (Fixed term to June 2026)
Birmingham City Football Club Foundation - Transforming the city through the power of football
Join us at an exciting time of growth and transformation as Birmingham City FC continues to make waves on the world stage. The Foundation harnesses the power of football and sport to improve the lives of tens of thousands of people in Birmingham, helping our community grow alongside the football club. We are proud to be “more than football.”
Are you passionate about inspiring children aged 11-16 in the classroom, on the playground and on the sports field?
We are seeking experienced, passionate and creative individuals to join our School Academy Team. The School Academy Programme is a flagship programme where the Foundation works closely with Schools Partners to enhance their delivery to young people. Mentoring is a key part of the programme, and we show young people that they can dream big, aim high and overcome obstacles.
The Foundation uses a wide range of activities and opportunities for young people within the curriculum including mentoring, numeracy and literacy support, delivery of P.E., football coaching, targeted intervention and pastoral welfare. We work in partnership with each school to make their programme specific for their students.
The role
Working within one of our partner schools, the School Academy officer is responsible for delivering a variety of workshops, sessions and lesson to meet the needs of our partner school on a daily basis. Outside of the school day they will deliver a variety of sessions from workshops to sports activities for the wider community. The post holder will also ensure that the wider needs of the local community are captured and inform the programmes, products, and services that we deliver outside of the school day between 5pm-8pm Monday to Friday. The post holder will ensure that all programme delivery is done so in line with organisation policies and procedures.
The Team
Birmingham City FC Foundation is growing. The Foundation team are passionate about working together to make change happen. As part of the School Academies team you will support the development and delivery within a partner school.
The Person
The ideal candidates for this position will demonstrate strong organisational, communication and interpersonal skills and has experience of working in a similar role. You will be educated to A level or equivalent. You will also have your FA Introduction to Coaching (or equivalent) as a minimum and will have a recognised Safeguarding and First Aid certification. Using your experience of working in a secondary school setting, you will be able to provide examples of successes in supporting young people. A qualification in mentoring, sports/multi-sports qualification would be of advantage. You are known for your professionalism, influence, flexibility and positive attitude.
The Foundation
What We Offer:
- Opportunity to make a real impact and be part of our exciting future
- Competitive salary and benefits package including
- Employee Assistance Programme
- Health Care Plan
- Death in service plan (after 12 months of service)
- Additional service days (capped at maximum 5 days)
- A wellbeing day (after successful completion of probation)
- Staff discounts including opportunity for match day tickets
- Onsite parking
- Staff uniform
The interview process will involve a competency-based interview with a panel and a practical. If you have any specific requirements or need adjustments to the recruitment process, please let us know in your application.
Code of Conduct
Birmingham City F.C Foundation expects the highest standards of integrity and conduct in all matters concerning the Foundation and its employees. All employees are expected to always act wholeheartedly in the interests of the Foundation. Any conduct detrimental to its interests or its relations with its customers, suppliers, the public or damaging to its public image shall be a breach of Foundation rules and policies. Discriminatory, offensive, and violent behaviour are unacceptable, and any complaints or concerns will be dealt with and acted upon.
Safeguarding and Safer Recruitment
We are passionate about and committed to safeguarding and protecting the welfare of children, young people, and adults at risk. All applicants will be asked to provide details of any previous convictions, cautions, and reprimands, as outlined in the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended 2013). Appointment to this role is subject to a satisfactory DBS check and references.
We are committed to and has both a moral and legal obligation to ensure that all children and vulnerable adults are protected and kept safe from harm whilst engaged in services organised and provided by the Foundation and believes that the general wellbeing, welfare and safety of all children and vulnerable adults engaged in activities is of the upmost importance. The Foundation will fulfil its responsibilities by ensuring it displays best practice in safeguarding matters – including Safer Recruitment - carried out in a spirit of partnership and openness with the child or vulnerable adult, families, and the relevant local authority.
Equality, Diversity, and Inclusion
Birmingham City F.C. Foundation is an equal opportunities employer and welcomes applications from all sectors of the community. We will consider applications based solely on merit, regardless of gender, race, marital status, age, nationality, ethnic or national origins, disability, sexual orientation, political or religious belief, background, or family circumstance.
We are committed to ensuring that equality, inclusion, and diversity of opportunity is at the very heart of everything we do to ensure we provide fair and non-prejudicial access to the services across the Foundation. We uphold everyone’s freedom of rights and choice to be different and aim to provide opportunities for everyone to succeed. It is the policy of the Foundation that no person, whether, job applicant, employee, casual, volunteer, or participant, shall be discriminated against. The Foundation opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following ‘protected characteristics’: Age, Disability, Gender Reassignment, Marriage & civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation. Anyone who is found to be in breach of this could receive disciplinary action, which may well include suspension and dismissal.
We are committed to building a diverse and inclusive workplace. We actively encourage applications from people of all backgrounds, identities, and experiences, particularly those from underrepresented groups - women, individuals from Black and Minority Ethnicities, the LGBT community and anyone with a disability.
UK Armed Forces
Birmingham City F.C. Foundation are proud to recognise the exceptional skills, dedication, and resilience of those who have served in the UK Armed Forces. We actively welcome applications from veterans, reservists, and members of the wider Armed Forces community.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.