As Assistant Manager – Client Services, you’ll be at the forefront of this work. You’ll:

Retail Administration Assistant

Contract:Permanent, part time, 21 hours per week

Salary:£22,394 per annum pro rata

£13,437 per annum

Location:Hartlebury, DY10 4JB

Closing date:Sunday 15th February 2026

Interview date:W/C 23rd February 2026

If you’re looking for your next administration role, then look no further! Here at Blue Cross, we’re recruiting an administrator within our retail operations team. Are you unsure of what a Retail Administration Assistant does? Keep reading to find out!

More about the role

Blue Cross is a leading UK animal welfare charity with over 50 retail shops across England and Wales. Our retail operations are essential in raising funds that support our mission of caring for sick, injured, and homeless pets, helping over 40,000 animals each year through rehoming, veterinary, and education programmes. 
  

Based at our Hartlebury office, home to both our retail administration team and warehouse, you'll be at the centre of our operations where your role will provide crucial administrative support to our retail team, assisting with logistics and coordination to keep things running smoothly. This part time role is for 21 hours p/week – we’re flexible on how these hours are worked so are happy to discuss further at interview with what might work for you!

You will work with data on internal finance and EPOS systems to create reports to supply our teams with insights to help decision making across our retail function.

We need you to be a strong communicator in both written and verbal communication and be confident working with multiple systems and software’s. As you will be responsible for keeping systems and filing up to date and organised, having good attention to detail is crucial to be successful in this role.

You will work with data on internal finance and EPOS systems to create reports to supply our teams with insights to help decision making across our retail function.

We need you to be a strong communicator in both written and verbal communication and be confident working with multiple systems and software’s. As you will be responsible for keeping systems and filing up to date and organised, having good attention to detail is crucial to be successful in this role.

About you

We’re looking for a natural problem solver with excellent communication skills and the ability to multitask. As an administration assistant, you will be working with a varied team which is made up of different roles where everyday is different. You’ll be someone who is happy to get involved with a variety of responsibilities, which may include working in our warehouse or working closely with our e-Commerce team.

You’ll be instrumental in handling sensitive information and contributing to the overall success of our retail operations.

You’ll be instrumental in handling sensitive information and contributing to the overall success of our retail operations.

Essential Qualifications, Skills, and Experience:

• Confident computer user with experience using Microsoft Word, Excel, and Outlook.
• Strong written and verbal communication skills.

Desirable Qualifications, Skills, and Experience:

Desirable Qualifications, Skills, and Experience:

• Working knowledge of Gift Aid.
• Ability to prioritise and adapt in a fast-paced environment.
• Experience working independently and as part of a team.
• Awareness of data protection and the need for confidentiality

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Rehoming Centre Manager

Contract: Permanent, full time

Salary: £28,481 to £33,118 per annum

Location: Radcliffe, M26 1NQ

Closing date: Thursday 19th February

Interview dates:

TBC

Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people?

We’re recruiting a

This is an exciting time for the Manchester Centre with many changes happening and the chance for a dynamic leader to bring their own experience and help shape the future of the centre, for the pets and clients we help through our site, as well as the Manchester team. 

More about the role

Based in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our Foster-based care and Home Direct scheme ensures animals find new loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. 

As Centre Manager, you’ll be responsible for all aspects of the centre – pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you’ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. 

This role is about leading people, bringing teams together and driving performance. We have a skilled, passionate team with great ideas – we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. There’s also real opportunity to shape the culture of the centre, including rethinking how we can best meet our goals for helping pets. 

The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 – 5 Monday – Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need.  

Want to know more detail? Great! We have attached a job description which hopefully gives you everything you need.

About you

You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You’ll bring strong people management skills – able to set direction, take action and empower others to deliver improvements. 

Alongside your leadership strengths, you’ll bring sound knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you’ll balance the needs of pets, people and resources to achieve outstanding results. 

Resilient, empathetic and emotionally intelligent, you’ll thrive on challenge and approach every situation with a positive, problem-solving mindset. 

Knowledge, skills, and experience

• Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting.
• Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment.
• Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives.
• Financially aware and numerate.
• Proven experience of working constructively and collaboratively with colleagues from different teams.
• Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties.
• Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important.
• The ability to demonstrate, understand and apply our Blue Cross values.
• Current full driving licence.

How to apply

Click the apply button below and complete the online application process before the closing date on

The process will include: 

• First stage interview and site tour
• Online Discovery Session –This will include scenario-based exercises, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Reception and Administration Assistant

Contract: Permanent, full time

Salary: £23,993 per annum

Location: Manchester, M26 2UH

Closing date: Sunday 15th February 2026

Interview date: 24th & 25th February 2026

Join our team as a Reception and Administration Assistant at our Rehoming, advice & behaviour unit in Greater Manchester! 

Are you passionate about providing exceptional customer service and administrative support that makes a real difference? Here's your chance to become an integral part of our Blue Cross family, where you'll play a crucial role in delivering our mission to help more pets in need. 

More about the role

Based in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our foster-based care and Home Direct scheme ensures animals find loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same.   

As our Reception and Administration Assistant, you'll be the welcoming face and organisational backbone of our Rehoming, advice & behaviour unit. From greeting clients with a warm smile to ensuring our administrative processes run smoothly, you'll be at the heart of everything we do. 

In this role, you'll engage with clients in person, over the phone, and through digital channels, providing them with non-judgemental support and assistance. You'll maintain a clean and inviting front of house environment, ensuring all materials are up-to-date and in line with Blue Cross branding. You'll manage administrative tasks efficiently, including stock management, pet movement coordination, and cash handling. 

Your collaboration with colleagues across departments will be essential as you work together to deliver outstanding client service and optimise administrative processes. Collecting and analysing visitor feedback, you'll continuously strive for excellence and contribute to the training and development of team members and volunteers, sharing your expertise and fostering growth. 

This role is available on a permanent, full-time basis working 37.5 hours a week across 5 days. This is across a 2 week rota outlined below 

Week 1: Monday, Tuesday, Thursday, Friday 

Week 2: Monday, Tuesday, Wednesday, Friday, Saturday, Sunday 

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 

About you

We're looking for someone who demonstrates empathy, resilience, and a positive mindset, even in emotionally charged environments. Thriving in a diverse, fast-paced environment, you enjoy taking on new challenges and excel in problem-solving, organisation, and attention to detail. 

Knowledge, skills, and experience

• Experience in delivering high level reception service in a fast paced and often emotional environment.
• Good standard of verbal and written communication.
• Experience of dealing with the public, managing enquiries by phone, email enquiries and face-to-face.
• Strong administration skills, including the use of computerised systems.
• Experience of handling and managing cash and spreadsheets.
• Current full driving licence.

It would be great (but not essential) if you also had:

• NVQ Level 2 or 3 in Customer Care
• Experience of working in a similar role or working in a pet welfare role/environment.
• Experience working with volunteers.
• Experience of working with the public
• Experience of public speaking
• An understanding for the voluntary sector
• Experience of working in a team and mentoring others
• Understanding of safeguarding issues.

For more information about this rewarding role, please take a look at the attached job description.

How to apply

Click the apply button below and complete the online application process before the closing date on

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Assistant Shop Manager (Part Time) - Stratford-upon-Avon

Contract:Permanent, part time (21 hours over 3 days)

Salary:£13,437 per annum pro rata (FTE £22,394 per annum)

Location:Henley Street, Stratford-upon-Avon

Closing date:Sunday 15th February 2026

Interview date:19th and 20th February 2026

With over 50 charity shops across England and Wales, our Worcester store is proud to be at the heart of the local community. We are looking for a Part Time Assistant Manager who is passionate about creating a friendly, welcoming environment for our customers, volunteers and those who generously donate to the store.

More about the role

Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home!
 
This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
 
We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating.

You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!
 
Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.

This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.

We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating.

You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!

Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.

Join us today to have a career you can be proud of!

About you

You will have:

• Previous experience of working in a retail environment
• Cash handling and reconciliation experience
• Experience of leading a team
• Experience of providing great customer experience
• Computer and administration skills

It would also be great if you had:

• Managing volunteers

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Assistant Shop Manager - Abergavenny

Contract:Permanent, part time (14 hours over 2 days)

Salary:£8,958 p/annum (£22,394 p/annum FTE)

Location:Frogmore Street, Abergavenny

Closing date:Sunday 15th February 2026

Interview date:Interviews will be arranged as applications are received

With over 50 charity shops across England and Wales, our Abergavenny shop is based within a community that is rich with history and is well supported by its locals. Our store is looking for a part time Assistant Manager to create a warm and welcoming shopping experience for visitors and those donating to the store

.

More about the role

Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home!
 
This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
 
We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating.

You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!
 
Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.

This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.

We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating.

You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!

Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.

Join us today to have a career you can be proud of!

About you

You will have:

• Previous experience of working in a retail environment
• Cash handling and reconciliation experience
• Experience of leading a team
• Experience of providing great customer experience
• Computer and administration skills

It would also be great if you had:

• Managing volunteers

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Assistant Manager - Offsite Services

Contract: Permanent, full time (37.5 hours per week)

Salary: £25,787 - £27,047 per annum

Location: Exeter, EX2 8ED

Closing date: Tuesday 24th February 2026

Interview date: TBC

We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in

In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!

CRM Process Change Analyst - Fixed Term Contract

Contract:Fixed Term Contract (ends on 31st December 2026), full time (35 hours per week)

Salary:£35,776 - £41,600 per annum plus benefits

Location:Shilton Road, Burford OX18 4PF (Hybrid)

Closing date:Sunday 22nd February 2026

Interview date:W/C 2nd March 2026

We're looking for a CRM Process Change Analyst (Microsoft Dynamics 365 CRM) to join our IS Enterprise Solutions Team, playing a crucial role in leading the process change and impact analysis of our operational system changes, ensuring it meets the needs of our supporters, customers, clients, and teams whilst going through an exciting time of change!

More about the role

 Blue Cross is a complex organisation delivering a wide range of services, from veterinary care and fundraising to rehoming and education programmes. This breadth of activity is reflected in its Information Technology landscape, which includes a variety of specialist systems that support different parts of the organisation. Blue Cross works closely with strategic partners to deliver systems and processes that are fit for the future.

The Enterprise Solutions Team are responsible for delivering integrated solutions with customer-centric, insight lead capabilities for our supporters, customers, clients, and teams to enable insight driven decisions to help deliver best in class user interactions and satisfaction.  

As our CRM Process Change Analyst, you will lead process change and impact analysis for operational system updates aligned to the “to-be” specifications, as well as support the transfer of these changes to users. You will translate operational procedures to support requirements gathering for the functional design, acting as a key intermediary between CRM Leads and the Business Analyst. You will also contribute to gap analysis activities and work closely with Process Owners and their teams to support knowledge transfer and process handovers through coaching, awareness, and clear documentation, ensuring operational system changes are effectively embedded.

The role involves producing high quality operational system process and procedure documentation in collaboration with CRM Leads, using their guidance to shape clear and practical process definitions. You will apply your knowledge of Microsoft Dynamics 365 CRM, including entity creation, workflows, business rules and business process flows, to enhance procedures while continuously referencing project scope and objectives to ensure process change analysis remains relevant and aligned with programme goals.

You will coordinate, communicate and organise project and organisational resources to support deliverables, while championing positive organisational change through the Central Platform programme. The role also includes participating in solution testing where required and collaborating effectively with third-party partners, the CRM steering group, CRM Project Manager, CRM Leads and the CRM Business Analyst to ensure successful delivery.

About you

You will be experienced in process or business change with a proven track record in CRM implementations and an interest in emerging Microsoft technologies, specifically MS Dynamics 365. 

Possessing in-depth functional knowledge of Microsoft Dynamics CRM, your effective verbal, written, and presentation skills enable you to work with both technical and non-technical colleagues at all levels of an organisation. You will be adept at negotiating, influencing, and engaging with stakeholders, quickly building credibility with colleagues and external parties. 

Essential knowledge, skills and experience:

• Demonstrable experience as a business or change analyst
• Experience working in significant technology change Implementations with an interest in emerging Microsoft CRM technologies and best practice
• Functional knowledge of Microsoft Dynamics CRM
• Ability to communicate, coach and negotiate with stakeholders at various levels

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Animal Care Assistant - Victoria Animal Hospital

Contract:Permanent, part time (34 hours over 4 days per week)

Salary:£26,872 plus £3,954 London Weighting Allowance per annum

Location:Victoria animal hospital, London SW1V 1QQ

Closing date:Thursday 19th February 2026

Interview date:4th and 6th March 2026

Since June 1999, we've been a cornerstone of the Victoria community, delivering veterinary services to over 10,000 unique pets every year. From routine procedures like neutering to intricate surgeries and advanced diagnostics, our hospital offers a comprehensive range of treatments. Join us as an animal care assistant to make a difference to our community every day!

More about the role

Blue Cross animal hospitals and pet care clinics play a vital role in providing veterinary treatment to sick and injured pets, particularly when their owners are unable to afford private veterinary fees. Our veterinary care services are accessible to pets whose owners receive certain means-tested benefits and reside within the catchment area of one of our animal hospitals or pet care clinics.  
 

Our Animal Care Assistants have a key role in our fast-paced hospitals, providing a high standard of care to the pets in our hospitals and providing support to their owners. They do this by providing the highest level of animal care and customer service with empathy and a non-judgmental mindset in all situations. 
 
Each day will see you providing care to the pets in our hospitals which includes cleaning, feeding, exercising, grooming, laundry and administering treatment, dealing with clients on our busy reception, dispensing medication and taking payments. You will be monitoring our patient’s health, wellbeing and behaviour as well as those recovering from anaesthetic.
 
Working closely with our Vets and Nurses, you will be assisting them with the preparation of preparation of patients and operating theatre for surgery.
 
This is a part time position working 34 hours per week with a one hour paid lunch break on a rota to include weekends and public holidays.

Each day will see you providing care to the pets in our hospitals which includes cleaning, feeding, exercising, grooming, laundry and administering treatment, dealing with clients on our busy reception, dispensing medication and taking payments. You will be monitoring our patient’s health, wellbeing and behaviour as well as those recovering from anaesthetic.

Working closely with our Vets and Nurses, you will be assisting them with the preparation of preparation of patients and operating theatre for surgery.

This is a part time position working 34 hours per week with a one hour paid lunch break on a rota to include weekends and public holidays.

About you

The ideal candidate for this role is someone who has previous experience in a veterinary support role which may have been in a vet practice, or kennel setting. As well as the practical animal handling skills, we would ideally like someone who has experience working in a busy reception alongside their animal care role who feels confident in both animal facing and customer facing environments, however this is not essential. 
 
With great communication skills they will be able to speak to a wide variety of people. Working in an animal hospital can involve supporting clients that are distressed, therefore, you will be able to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience, with ability to keep calm under pressure and re-prioritise tasks where needed. This person will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.
 
You will have a genuine desire to improve the lives of pets and their clients and be proactive in the promotion and delivery of Blue Cross aims.

With great communication skills they will be able to speak to a wide variety of people. Working in an animal hospital can involve supporting clients that are distressed, therefore, you will be able to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience, with ability to keep calm under pressure and re-prioritise tasks where needed. This person will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.

You will have a genuine desire to improve the lives of pets and their clients and be proactive in the promotion and delivery of Blue Cross aims.

Knowledge, skills, and experience:

• Experience working or volunteering in a veterinary practice or within a similar role
• Good communication skills, both written and verbal
• IT literate with MS Office and web-based databases and platforms

Although not essential, it would be great if you also had:

• Experience within a reception or client care role
• Qualification in Animal Care or similar
• The ability to observe changes in animals health and wellbeing
• The ability to interact face to face with clients and visitors and communicate effectively with a range of people

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Registered Veterinary Nurse - Hammersmith

Contract:Permanent, full time (42 hours Monday-Friday)

Salary:£27,681 - £30,000 per annum (plus £3,954 London weighting allowance)

Location:Hammersmith animal hospital, W6 0RQ

Closing date:Sunday 22nd February 2026

Interview dates:W/C 2nd March 2026

We’re looking for a friendly, caring Registered Veterinary Nurse to join our close knit team at our Hammersmith Animal Hospital. You’ll be working with a group of dedicated and talented veterinary professionals who genuinely support one another, delivering excellent care to a wide variety of small animals. From routine nursing to emergency work, no two days are the same and there are plenty of opportunities to build confidence, develop new skills and grow in your role.

More about the role

Blue Cross animal hospitals and pet care clinics provide veterinary treatment to sick and injured pets when their owners can’t afford private veterinary fees. Our vet care is available to pets whose owners receive certain means-tested benefits and live within the catchment area of one of our animal hospitals or pet care clinics.   

Our Hammersmith hospital is a compact, quirky site with lots of character which first opened in 1922; we’re very proud of its history. Despite its size, it’s well equipped with digital and dental x-ray, ultrasound and a mini-lab for in-house testing and microscopy, which we actively encourage nurses to get involved to develop these skills. We have separate dog and cat wards, a dedicated room for euthanasia to ensure privacy and dignity and a designated reception team so clinical staff can stay focused on patient care.

You’ll be joining a small, welcoming team where communication really matters. We start each day with short, informal mini-meetings to share updates and we hold monthly whole-team meetings where everyone’s voice is encouraged. We use award-winning clinical guidelines to support practical, evidence-based decision-making, always putting patient welfare first and we value open conversations and shared learning in a safe, non-judgemental environment.

We also understand the emotional demands of veterinary work and the importance of looking after each other. Wellbeing champions and Mental Health First Aiders are based at all our hospitals, helping to create a culture where people feel supported, listened to and able to be themselves. 

Working hours

This is a full-time, permanent role offering a good work–life balance, with weekday hours of 8:30am to 5:00pm. You’ll work Monday, Tuesday, Thursday and Friday from 8:30am to 5:00pm and Wednesdays from 9:00am to 5:00pm, with a one-hour lunch break. We’re also happy to consider part-time applicants looking to work four days per week, with days discussed at interview. 

Weekend shifts are worked on a rota basis at our Victoria site, averaging around 7–8 weekends per year. 

About you

As a Veterinary Nurse, you will be confident and capable in delivering excellent nursing care for a range of small animals, providing both emergency and routine healthcare. Our Veterinary Nurses work alongside Veterinary Surgeons to promote animal health and welfare through responsible ownership and play a key role in the education of pet owners.  

The ability to work as part of a team and effective communication skills are really important, often you will be the first point of our clients, forming strong bonds with them to ensure improved animal health and welfare.

We’d love to hear from applicants who bring a passion for supporting and developing student veterinary nurses, ideally with some experience of coaching, mentoring or assessing in practice. A good understanding of RCVS training standards and an interest in education, wellbeing and inclusive learning would be a real advantage.

We’d love to hear from applicants who bring a passion for supporting and developing student veterinary nurses, ideally with some experience of coaching, mentoring or assessing in practice. A good understanding of RCVS training standards and an interest in education, wellbeing and inclusive learning would be a real advantage.

Knowledge, skills, and experience:

• Fully qualified Veterinary Nurse
• Registered with RCVS
• Confident in all aspects of veterinary nursing
• Demonstrable customer service skills

Although not essential, it would be great if you also had:

• Provision of nursing clinics
• Laboratory skills
• Use of computerised records

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Pet Welfare Assistant - Onsite Services (fixed term)

Contract: 12 months fixed term, 30 hours per week

Salary: £19,194 per annum (£23,993 FTE)

Location: Hitchin SG4 8EU

Closing date: 17th February 2026

Interview date: 26th & 27th February 2026

We’re recruiting a

At Blue Cross, we're dedicated to providing the best care possible to pets in need. As a Pet Welfare Assistant for our onsite services, you'll play an important role in our mission, ensuring that every pet receives the love, attention, and support they deserve during their stay at our Hertfordshire rehoming centre. This is a 12 month fixed term contract. 

More about the role

As a skilled animal handler and assessor, you will be responsible for the ‘preparation stage’ with the pets in our care which involves caring, carrying out assessments and rehabilitation plans, preparing them for the ‘adoption stage’ or the best possible outcome for their circumstances with minimal delay.  

As a Pet Welfare Assistant, you will ensure that the welfare standards are met and that rehabilitation plans are followed and supported for pets in our care. Working independently and with the team you will carry out meetings with owners giving up their pet, ensuring all information is recorded, paperwork completed and that the pet is immediately assessed for behavioural or veterinary problems. Working closely with the Adoptions Coordinator you will provide additional in person or virtual advice and practical demonstrations to ensure adoptees are fully aware of the work that has been done with the pet and how to continue with any other additional behaviour training or medical provision.  

This is a part-time role working 30 hours a week on the following fixed working pattern. 

Week 1 – Tuesday, Wednesday, Friday 

Week 2 – Tuesday, Thursday, Friday, Saturday, Sunday 

This is also a 12 month fixed term contract. 

At our Hertfordshire rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in onsite accommodation overnight when the resident team members are either not working or away for a period of time.  

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 

About you

As a skilled animal handler and assessor, you will be intuitive with pets, empathetic and welfare focused having worked in a similar animal related environment. You will also be used to assessing the needs of a pet, alert to the behavioural signs and have a basic knowledge of the use of medication e.g., hibiscrub, flea and tick treatments, and diabetes management. In addition, you will have a fundamental understanding that the best welfare intervention for a pet is to find a new home and leave on site pet accommodation as quickly as possible.  

You will be self-motivated, forward thinking with a collaborative and creative approach to your work, which will ensure to bring your best pragmatic ideas for the care of the pets to ensure the best outcome is achieved. In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders. You will be an excellent communicator, approachable with strong interpersonal skills. 

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues. 

Knowledge, skills, and experience

• Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
• Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.
• Excellent written and verbal communication skills.
• Good organisational and administration skills to include computerised systems.
• Current full driving licence.

It would be great (but not essential) if you also had: 

• Qualification or similar experience in animal behaviour or animal training.
• Experience of cash handling
• Experience of working to strict health and safety procedures.
• Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply

Click the apply button below and complete the online application process before the closing date on

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Pet Welfare Assistant - Onsite Services

We’re recruiting a

At Blue Cross, we're dedicated to providing the best care possible to pets in need. As a Pet Welfare Assistant for our onsite services, you'll play an important role in our mission, ensuring that every pet receives the love, attention, and support they deserve during their stay at our Suffolk rehoming centre.  

More about the role

Our Suffolk Centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. With great facilities, including a woodland, the team are proud of what they can accomplish on a daily basis together.  

As a skilled animal handler and assessor, you will be responsible for the ‘preparation stage’ with the pets in our care which involves caring, carrying out assessments and rehabilitation plans, preparing them for the ‘adoption stage’ or the best possible outcome for their circumstances with minimal delay.

As a Pet Welfare Assistant, you will ensure that the welfare standards are met and that rehabilitation plans are followed and supported for pets in our care. Working independently and with the team you will carry out meetings with owners giving up their pet, ensuring all information is recorded, paperwork completed and that the pet is immediately assessed for behavioural or veterinary problems. Working closely with the Adoptions Coordinator you will provide additional in person or virtual advice and practical demonstrations to ensure adoptees are fully aware of the work that has been done with the pet and how to continue with any other additional behaviour training or medical provision.  

At our Suffolk rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in onsite accommodation overnight when the resident team members are either not working or away for a period of time.

The working hours are Saturday and Sunday each week, this is a total of 15 hours per week.

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.

About you

As a skilled animal handler and assessor, you will be intuitive with pets, empathetic and welfare focused having worked in a similar animal related environment. You will also be used to assessing the needs of a pet, alert to the behavioural signs and have a basic knowledge of the use of medication e.g., hibiscrub, flea and tick treatments, diabetes management. In addition, you will have a fundamental understanding that the best welfare intervention for a pet is to find a new home and leave on site pet accommodation as quickly as possible.

You will be self-motivated, forward thinking with a collaborative and creative approach to your work, which will ensure to bring your best pragmatic ideas for the care of the pets to ensure the best outcome is achieved. In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders. You will be an excellent communicator, approachable with strong interpersonal skills.

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.

Knowledge, skills, and experience

·       Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment. Some of this experience must have been with dogs.

·       Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.

·       Excellent written and verbal communication skills.

·       Good organisational and administration skills to include computerised systems.  

·       Current full driving licence.

It would be great (but not essential) if you also had:

·       Qualification or similar experience in animal behaviour or animal training.

·       Experience of cash handling.

·       Experience of working to strict health and safety procedures.

·       Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.

How to apply

Click the apply button below and complete the online application process before the closing date on

Retail Cover Supervisor (Zero Hours) - Bridgnorth

Contract:Zero Hours Contract

Salary:£13.69 p/hour

Location:Bridgnorth, Shropshire

Closing date:Sunday 21st February 2026

Interview date:Interviews will be arranged as applications are received

As a Cover Supervisor, you’ll step in when it matters most – during busy periods, holidays, or staff absences – bringing your retail management experience to a role that’s varied, dynamic and rooted in the community.

More about the role

We’re based in a busy, tourist-friendly market town with a mixed economic demographic. While some parts of the high street have struggled, there’s still a strong mix of mid-range and independent shops, including a number of charity shops and a growing selection of cosmopolitan eateries and bars.

Our Bridgnorth shop is one of the highest-grossing Blue Cross outlets, with sales steadily increasing. We have a highly motivated team, and the shop is always presented beautifully and run efficiently – a truly high-performing team!

Customer service is at the heart of everything we do. You’ll ensure every visitor feels welcome – two-legged or four! – and that the shop is a friendly, inviting place to browse. You’ll also champion Blue Cross and the incredible work we do for pets and people whenever the opportunity arises.

Customer service is at the heart of everything we do. You’ll ensure every visitor feels welcome – two-legged or four! – and that the shop is a friendly, inviting place to browse. You’ll also champion Blue Cross and the incredible work we do for pets and people whenever the opportunity arises.

On the sales side, you’ll encourage Gift Aid sign-ups, process donations, price items to maximise fundraising, and keep the shop floor looking its best. From eye-catching window displays to tidy rails and shelves, you’ll make sure everything is attractive, safe, and ready to sell.

You’ll also lead and support our amazing team of volunteers, helping the day run smoothly while keeping the atmosphere positive and fun. We are currently struggling for volunteers so your leadership and energy will be key in motivating and supporting the team.

The shop thrives on community events and enjoys a loyal base of local customers alongside visitors. Good transport links make it easy to reach from larger West Midlands towns, though note there’s no nearby free parking.

About you

You’ll bring retail experience, ideally with some supervisory or management experience, and you’re confident dealing with all kinds of customers. Flexibility is key – shifts vary, so you’ll need to jump in when needed. You’re organised, practical, and ready to embrace whatever the day brings.

Your key responsibilities:

🐾 Support and motivate our fantastic volunteers

🐾 Make every customer feel welcome (dogs included!)

🐾 Keep the shop floor looking great and well-stocked

🐾 Ensure donations are processed, priced, and ready to sell

🐾 Bring energy, organisation, and a sense of humour to every shift

If you love a role that’s varied, community-driven, and part of a high-performing shop in a lively market town, we’d love to hear from you!

How to apply

Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Pension scheme with enhanced employer contribution
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Volunteer Coordinator

Contract: Permanent, 18.75 hours per week

Salary: £11,996 - £13,857 per annum (£23,993 - £27,715 FTE per annum)

Location: Southampton SO30 2HL

Closing date: Sunday 22nd February 2026

Interview date: W/C 2nd March 2026

We’re recruiting a

As Volunteer Coordinator, you’ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives and fundraising. You’ll be joining a team who strives to be the best versions of themselves, so that they can do their best for the pets who need our help. 

More about the role

At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7.   

The centre has facilities to care for dogs and cats, as well as a specialised area for kittens.  

Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross.   

As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure our volunteers who undertake a diverse range of roles, are fully integrated into the team, ensuring the team welcome and collaborate with these wonderful people.   

In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. 

This role works on a 2-week rota.  

Week 1 - Monday, Wednesday, Thursday. 

Week 2 – Tuesday, Thursday.  

There may be some flexibility around working days, along some ad hoc weekend working.   

At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. 

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 

About you

You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. 

With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles.  

You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. 

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues. 

Knowledge, skills, and experience

• Demonstrable experience of supervision or management of volunteers or colleagues.
• Working with and relationship building with a range of stakeholders.
• High standards of verbal and written communication.
• Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm.
• Strong organisational, administration and analytical skills, including use of computerised systems.
• An awareness of health and safety legislation.
• Current full driving licence.
• Ability to demonstrate, understanding and apply our Blue Cross values

It would also be great (but not essential) if you had: 

• Qualifications in managing volunteers or similar.
• Training or coaching skills.
• Presentation skills.
• Working with animals, and knowledge of animal welfare.
• Organising events.
• Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply

Click the apply button below and complete the online application process before the closing date on

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Veterinary Nurse Manager - Grimsby Animal Hospital

Contract:Permanent, full time (42 hours over 5 days per week)

Salary:£35,294 - £41,040 per annum

Location:Grimsby Animal Hospital

Closing date:Wednesday 25th February 2026

Interview date:W/C 11th March 2026

Are you ready to take the next step in your career and lead a dedicated team of veterinary professionals? We’re offering an opportunity for an experienced Nurse Manager to join our animal hospital team in Grimsby and make a real difference to the lives of small animals in need.

More about the role

As Nurse Manager, you’ll lead the day-to-day operations of our nursing team, working closely with hospital leadership to ensure the highest standards of patient care. This is a hands on role where you’ll be part of the clinical nursing rota, supporting the team on the ground and responding to challenges as they arise. 

Leadership will be central to your role. You’ll support recruitment, lead personal development reviews, guide performance conversations, and help create an environment where nurses feel motivated, supported, and able to thrive. 

You’ll take responsibility for key operational tasks including overseeing CPD opportunities, coordinating payroll submissions for timesheets, preparing budget proposals and ensuring veterinary equipment is serviced and repaired as needed. In collaboration with the Head Veterinary Surgeon and Hospital Lead, you will monitor costs and resources to maintain efficiency while keeping our mission and patient care at the heart of every decision. 

This is a fantastic opportunity to build your management experience and contribute to a supportive and inclusive workplace that values compassion, courage and collaboration.

About you

As Nurse Manager, you’ll bring excellent communication skills and proven leadership experience to drive high standards of nursing care. You’ll thrive working collaboratively and independently, delivering outstanding service to clients, visitors and colleagues alike. 

Hardworking, reliable, and aligned with our values, you’ll have a genuine passion for high-quality veterinary care. With your ability to motivate and support the nursing team, you’ll inspire excellence in every aspect of their work. 

Essential Qualifications, Skills, and Experience

• Fully qualified Veterinary Nurse (Registered with RCVS)
• Demonstrable veterinary nursing experience
• Significant leadership, management or supervisory experience

Desirable Qualifications, Skills, and Experience

• Dealing with a variety of management issues
• IT literate with MS Office and databases
• Coaching/ mentoring staff – eg clinical coach qualification
• Experience of managing rotas

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Horse Adoptions Preparation Handler

Contract: Permanent, 30 hours per week

Salary: £19,195 per annum (£23,993 FTE)

Location: Burford rehoming centre, OX18 4PF

Closing date: Thursday 26th February 2026

Interview date: 10th & 11th March 2026

Join our team at Blue Cross

Burfordrehoming centre as a

Horse Adoptions Preparation Handler! We’re looking for a passionate and experienced individual to care for and train our horses, helping prepare them for rehoming. If you’re dedicated to animal welfare and have solid equine experience, we’d love to hear from you!

More about the role

As a skilled horse handler and trainer, you will manage and care for horses in our rehoming and temporary crisis care services, ensuring they meet welfare standards and are quickly prepared for new homes. 

Each day, you'll handle and train a variety of horses and ponies, collaborating with the Rehabilitation, Trainer and Behaviour Advisor (RTBA) and the Adoptions Preparation Lead. This includes starting and training unhandled horses and ponies. 

You'll work as part of a team to optimize training and provide excellent customer service, promoting Blue Cross horses and ponies to maximize rehoming opportunities. You'll also collaborate with centre-based volunteers and the Foster Yard Coordinator regarding potential foster horses. 

As the public face of Blue Cross, you'll prioritise customer service in every interaction. Your role is key in helping us achieve our mission and support more pets and horses. 

At our Burford rehoming centre, we provide onsite accommodation for pets in our care 24/7.  Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in on site accommodation overnight when the resident team members are either not working or away for a period of time. These duties are organised on a local rota and shared between all members of the team. 

This is a part time role working 30 hours on a rota which includes weekends and bank holidays.    

For a more detailed look at the role and its requirements, please see the attached job description. 

About you

You are intuitive with horses, empathetic, and welfare-focused, with experience in a similar environment. Skilled at assessing horse needs, recognising behavioral signs, and knowledgeable about medications like hibiscrub and worming treatments, you understand the importance of quickly finding new homes for horses. 

Self-motivated and forward-thinking, you bring creative, collaborative, and pragmatic solutions for horse care. You quickly assimilate and accurately record information while effectively communicating with clients and stakeholders. 

In an emotionally charged environment, your resilience and emotional intelligence shine, showing empathy and support for clients and colleagues alike. 

Knowledge, skills, and experience

• Demonstrable experience of having previously worked or volunteered with horses or in a horse welfare environment.
• BHS stage 3, NVQ3 or equivalent professional experience
• Experience of handling and training a variety of different types of horses and ponies.
• Experience of starting and producing a variety of young horses.
• Knowledge of basic horse veterinary procedures, common horse ailments and injuries.
• Excellent communication skills.
• Current full driving licence.
• The ability to demonstrate, understand and apply our Blue Cross values

Although not essential, it would be great if you also had: 

• Qualification or similar experience in horse behaviour or animal training.
• Understanding of safeguarding issues.
• Practical application behavioural science and learning theory when training horses.

How to apply

Click the apply button below and complete the online application process before the closing date on

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest

Pet Welfare Assistant - Onsite Services

Contract: Permanent, 22.5 hours per week

Salary: £14,396 per annum (£23,993 FTE)

Location: Burford, OX18 4PF

Closing date: Thursday 26th February 2026

Interview date: Monday 9th March 2026

We’re recruiting a

At Blue Cross, we're dedicated to providing the best care possible to pets in need. As a Pet Welfare Assistant for our onsite services, you'll play an important role in our mission, ensuring that every pet receives the love, attention, and support they deserve during their stay at our Burford rehoming centre.  

More about the role

As a skilled animal handler and assessor, you will be responsible for the ‘preparation stage’ with the pets in our care which involves caring, carrying out assessments and rehabilitation plans, preparing them for the ‘adoption stage’ or the best possible outcome for their circumstances with minimal delay.  

As a Pet Welfare Assistant, you will ensure that the welfare standards are met and that rehabilitation plans are followed and supported for pets in our care. Working independently and with the team you will carry out meetings with owners giving up their pet, ensuring all information is recorded, paperwork completed and that the pet is immediately assessed for behavioural or veterinary problems. Working closely with the Adoptions Coordinator you will provide additional in person or virtual advice and practical demonstrations to ensure new owners are fully aware of the work that has been done with the pet and how to continue with any other additional behaviour training or medical provision. This role is mostly based in our kennels department. 

This is a part time role on a 2 week rota consisting of the below days; 

Week 1: Wednesday, Saturday, Sunday 

Week 2: Monday, Wednesday, Friday 

At our Burford rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in onsite accommodation overnight when the resident team members are either not working or away for a period of time.  

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 

About you

As a skilled animal handler and assessor, you will be intuitive with pets, empathetic and welfare focused having worked in a similar animal related environment. You will also be used to assessing the needs of a pet, alert to the behavioural signs and have a basic knowledge of the use of medication e.g., hibiscrub, flea and tick treatments, diabetes management. In addition, you will have a fundamental understanding that the best welfare intervention for a pet is to find a new home and leave onsite pet accommodation as quickly as possible.  

You will be self-motivated, forward thinking with a collaborative and creative approach to your work, which will ensure to bring your best pragmatic ideas for the care of the pets to ensure the best outcome is achieved. In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders. You will be an excellent communicator, approachable with strong interpersonal skills. 

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues. 

Knowledge, skills, and experience

• Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
• Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.
• Excellent written and verbal communication skills.
• Good organisational and administration skills to include computerised systems.
• Current full driving licence.

It would be great (but not essential) if you also had: 

• Qualification or similar experience in animal behaviour or animal training.
• Experience of cash handling.
• Experience of working to strict health and safety procedures.
• Understanding of safeguarding issues.

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply

Click the apply button below and complete the online application process before the closing date on

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our

Documents

Our Hiring Process

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest