JOB DESCRIPTION
General Assistant – Catering
QVSR
Catering
Hospitality Manager
Permanent
30 hours per week on a rota basis which may
weekend working
include evening and
Job Title
Location
Department
Responsible to
Position type
Hours of work
Role Overview
As a Catering Assistant you will be required to provide general assistance in the restaurant and
kitchen area. You will be responsible for the hygiene and cleanliness within food preparation
areas. You will be also responsible for assisting the Cook for carrying out basic food preparation
tasks, such as washing and peeling food. Excellent customer service is an essential part of this
role.
Key Duties & Responsibilities
• Prepare the serving area for all meals and serve food and beverages to residents and staff in
the restaurant.
• Comply with opening procedures.
• Work on the till when required.
• Ensure that all deliveries including donations are stored in compliance with HAACP regulations
and stock is rotated under the guidance of the Cook in Charge.
• Check all food deliveries agree with the advice note / invoice.
• Take the temperature of meat and frozen goods on arrival, check bread and milk orders daily
and ensure that no dry food packages or tins are damaged.
• Keep kitchen tables and shelving clean, and maintain a clean environment around the serving
area, washing machine and general area up to the back stairs at all times.
• Fulfil cleaning duties as allocated on the cleaning rota, and as required. Duties include
mopping floors, hoovering carpets, and cleaning sinks, fan grills, steel walls, food stores, ovens,
fryers, fridges empty, cleaning trolleys, tables, chairs, floors,
window sills, shelves and clean
rubbish bins.
• Cash up the restaurant each day and hand takings in to the Accounts Office / Duty Manager,
ensuring money is agreed and signed for, and the correct float is left in the till.
• During closing, clear the counter, lock the pantry, ensure all lights are switched off and
windows are closed, and securely lock all the restaurant doors.
• Provide excellent customer service at all times.
• Report to relevant departments (i.e. Operations, Facilities etc.) all accidents, breakages, faults
and any breaches in health and safety issues
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Other Duties
• Assist in cover arrangements during the absence or leave of other members of staff.
• Assist where required to provide catering support for QVSR functions.
• Share feedback from residents on the quality of the food and beverage service to the
Catering
Team Leader.
Competencies
• Food & Hygiene Certificate
• Health and Safety Certificate
• Good communication and interpersonal skills
• Ability to work as part of a team
• Ability to work outside normal working hours on a rota basis.
• Good time management and attendance
• Previous experience in a catering customer facing environment
The above is not an exhaustive list of duties and you will be expected to perform different
tasks as necessitated by your changing role within the organisation and the overall
business objectives of the organisation.
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