Programme Manager
About the NMC
Our vision is safe, effective and kind nursing and midwifery practice that improves everyone’s health and wellbeing. As the independent regulator of 853,707 nursing and midwifery professionals, we have an important role to play in making this a reality.
Our commitment to equality, diversity, and inclusion
The NMC is an exciting organisation with the ambition to be the leading healthcare regulator. To achieve this, we are working in an agile way that offers great opportunities for people with diverse backgrounds. We are committed to being an inclusive employer.
We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, marital status, pregnancy, maternity, disability, or gender identity and welcome applications from under-represented groups.
Details of our EDI work and plans are here:
https://www.nmc.org.uk/about-us/equality-diversity-and-inclusion/
About the team and what we do
This role is offered on a fixed term basis for a period of 18 months
To provide programme management to lead the design, development and implementation of a significant change programme covering policy, people, and process and system changes.
To be responsible for the successful delivery of the programme objectives to the agreed budget and timeframe and enable the realisation of required benefits both short and longer term.
To ensure that change is seamlessly embedded into NMC business operations and the new arrangements are adopted to realise the benefits sought
Your role and impact:
Your role and impact:
As Programme Manager, you'll take ownership of a significant change programme from conception through to successful delivery and embedded operation. You'll be the key catalyst behind transformational initiatives, leading cross-functional teams to deliver policy, people, process and system changes that directly impact our regulatory effectiveness.
Your leadership will ensure programmes are delivered on time, within budget, and achieve their intended benefits. You'll be responsible for navigating complex stakeholder landscapes, managing supplier relationships, and ensuring that change is seamlessly integrated into business-as-usual operations through collaborative approaches.
The outcomes we want to see are successful programme delivery that enhances NMC's regulatory capabilities, improved operational efficiency, and sustained benefit realisation that supports our mission to protect the public.
The outcomes we want to see are successful programme delivery that enhances NMC's regulatory capabilities, improved operational efficiency, and sustained benefit realisation that supports our mission to protect the public.
What you’ll bring:Behaviours:
Behaviours:
1. Achieving Results
Delivering high-quality outcomes efficiently and effectively.
2. Collaborating and Including
Working effectively with others, fostering diversity, and ensuring everyone feels valued.
3. Communicating with Impact
Delivering clear, persuasive messages that resonate with your audience.
4. Improving and Adapting
Demonstrating innovation, flexibility and resilience in the face of change.
Technical Skills
- Exceptional working knowledge of project and programme methodologies, including MSP and in particular benefits management and ROI
- Expert in resource planning in a complex programme, against demand, skills and capacity available.
- Exceptional working knowledge of contract management.
Experience
- Significant delivery experience of enterprise change programmes.
- Translating strategy and high level outcomes into measurable outcomes using programmes as the vehicle for achieving those.
- Demonstrate significant change leadership that drives culture, process and organisational change within a transformation or programme setting
How to Apply
If you’re excited about this role and align with our behaviours, we’d love to hear from you!
Please submit your CV and a supporting statement which covers the following criteria :
Please submit your CV and a supporting statement which covers the following criteria :
• Have significant experience of managing the design and implementation of business and operating models in line with strategic change initiatives.
• MSP practitioner level qualified and can demonstrate continual learning as a project professional
• Proven experience of planning, monitoring, reporting and delivering benefits and outcomes to deadlines.
• Proven experience of planning, monitoring, reporting and delivering benefits and outcomes to deadlines.
•Experience of working at a leadership/senior level in a high profile and complex environment; skills in understanding and responding to different perspectives and taking a cross-organisational perspective.
Benefits
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
About Us
Our core role is to
regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we’ll always take action when needed.
To regulate well, we
Regulating and supporting our professions allows us to
Check out our NMC LinkedIn page
herefor an insight into the NMC, our vacancies and the world of healthcare regulation.Additional Information
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
About The Nursing and Midwifery Council
Documents
Our Hiring Process
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Senior Adjudications Manager
About the NMC
Our vision is safe, effective and kind nursing and midwifery practice that improves everyone’s health and wellbeing. As the independent regulator of 853,707 nursing and midwifery professionals, we have an important role to play in making this a reality.
Our commitment to equality, diversity, and inclusion
The NMC is an exciting organisation with the ambition to be the leading healthcare regulator. To achieve this, we are working in an agile way that offers great opportunities for people with diverse backgrounds. We are committed to being an inclusive employer.
We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, marital status, pregnancy, maternity, disability, or gender identity and welcome applications from under-represented groups.
Details of our EDI work and plans are here:
https://www.nmc.org.uk/about-us/equality-diversity-and-inclusion/
About Us
At the NMC, we’re committed to delivering excellence by living our values and behaviours every day. We foster a workplace built on these, ensuring every team member thrives and contributes to our purpose.
This role is aligned with our behaviour framework, and we’ll assess you on four of these—
You will lead a team of hearings managers and operational staff, providing clear direction and support to ensure hearings are delivered efficiently, fairly and to consistently high standards. The postholder will play a key role in strengthening team culture, embedding NMC values and behaviours and supporting colleagues to reach their full potential.
This role carries significant operational responsibility — you will monitor budgets, manage the team and ensure resources are used effectively to deliver excellent outcomes.
We are a public-facing adjudication service with hearings delivered both virtually and in person from our London hearings centre in Stratford and Edinburgh. The postholder will be expected to maintain a strong and visible presence across our hearing operations, spending regular time on site to support staff, observe delivery and engage with stakeholders,
• Manage and develop staff through effective coaching, feedback, and performance management.
• Support a positive working culture by setting clear expectations, promoting accountability and role-modelling professional behaviours.
• Oversee the planning and delivery of hearings, ensuring they are run efficiently, fairly and in line with our statutory framework.
• Manage budgets and resources effectively, identifying and delivering cost efficiencies while maintaining quality.
• Use data and performance insights to inform decision-making, forecasting and continuous improvement.
• Work closely with senior colleagues across Adjudications, Fitness to Practise, Legal and external stakeholders to ensure joined-up delivery.
• Lead or contribute to projects that improve systems, processes, and staff capability across the Adjudications function.
You’ll be a confident and experienced leader who thrives on challenge and improvement. You’ll have a proven record of managing complex operational teams and someone who thrives on engaging people to perform at their best and on driving continuous improvement.
About the role
We’re looking for a dynamic and resilient leader to join our Adjudications Department as a Senior Adjudications Manager. This is a pivotal leadership role, responsible for driving high performance, quality, and accountability across a busy hearings operation that plays a vital role in protecting the public and upholding confidence in the nursing and midwifery professions.
About the role
You will lead a team of hearings managers and operational staff, providing clear direction and support to ensure hearings are delivered efficiently, fairly and to consistently high standards. The postholder will play a key role in strengthening team culture, embedding NMC values and behaviours and supporting colleagues to reach their full potential.
This role carries significant operational responsibility — you will monitor budgets, manage the team and ensure resources are used effectively to deliver excellent outcomes.
We are a public-facing adjudication service with hearings delivered both virtually and in person from our London hearings centre in Stratford and Edinburgh. The postholder will be expected to maintain a strong and visible presence across our hearing operations, spending regular time on site to support staff, observe delivery and engage with stakeholders,
• Provide clear, visible leadership, setting direction and driving a culture of high performance, professionalism and collaboration.Key Responsibilities
Key Responsibilities
• Manage and develop staff through effective coaching, feedback, and performance management.
• Support a positive working culture by setting clear expectations, promoting accountability and role-modelling professional behaviours.
• Oversee the planning and delivery of hearings, ensuring they are run efficiently, fairly and in line with our statutory framework.
• Manage budgets and resources effectively, identifying and delivering cost efficiencies while maintaining quality.
• Use data and performance insights to inform decision-making, forecasting and continuous improvement.
• Work closely with senior colleagues across Adjudications, Fitness to Practise, Legal and external stakeholders to ensure joined-up delivery.
• Lead or contribute to projects that improve systems, processes, and staff capability across the Adjudications function.
About YouYou’ll be a confident and experienced leader who thrives on challenge and improvement. You’ll have a proven record of managing complex operational teams and someone who thrives on engaging people to perform at their best and on driving continuous improvement.
You’ll bring:
- Proven experience leading operational team.
- Demonstrated ability to develop individuals and teams, fostering a positive and high-performing culture.
- Financial and resource management experience, including budget monitoring and forecasting.
- Excellent planning, analytical and organisational skills.
- A collaborative and inclusive leadership style, with the ability to influence and build credibility across all levels.
- A commitment to fairness, public protection, and continuous improvement.
Please note interviews for this role will take place on the 22nd of December.
Please note interviews for this role will take place on the 22nd of December.
Benefits
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
About Us
Our core role is to
regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we’ll always take action when needed.
To regulate well, we
Regulating and supporting our professions allows us to
Check out our NMC LinkedIn page
herefor an insight into the NMC, our vacancies and the world of healthcare regulation.Additional Information
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
About The Nursing and Midwifery Council
Documents
Our Hiring Process
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.