Emergency Supply Chain Specialist
40,934.00 GBP annually
Location ShelterBox Trust or Remote (UK only) Falcon house Charles Street Truro TR1 2PH United Kingdom
This job ends on 25 January 2026
Whichever job you take on at ShelterBox, you will be working towards a world where no family goes without shelter after disaster.
Our team are the foundations of ShelterBox. They create a framework in which we are able to transform lives.
You would be joining ShelterBox at an exciting time of growth, helping us to continue to maximise both our reach and the impact of our work. Our team is full of positive, people focused individuals with a real passion for our cause.
Do you have the skills, personality and ambition to help us write our next chapter?
Grade: 3 - Specialist
Hours: 37.5 hours per week with occasional evening/weekend working. Flexible hours considered.
Position type: Fixed-term 12-month contract
Responsible to: Senior Emergency Supply Chain Specialist and Programmes Supply Chain Manager
Direct reports: None
Location: Truro, Cornwall or remote working (UK only) (with regular travel to Truro)
Travel: Work away from home, this may be UK or overseas. Travel can include deploying to
support rapid emergency responses, possibly up to or around 12 weeks depending on
context, in-country programmes, business trips and attending/delivering training. You may
be required to work away from home up to 50% of your time in any calendar year.
ROLE PURPOSE:
This Emergency Supply Chain Specialist will be a global core member of the Supply Chain Team, within the International Programmes Directorate and will report to the Senior Emergency Supply Chain Specialist. This key stakeholder role will work closely within the Emergency Response Team, which is responsible for assessing and responding to rapidly developing humanitarian crises.
This role will lead and contribute to the Supply Chain activities of ShelterBox’s humanitarian responses at country level and remotely, depending on context and scale
In collaboration with the programme team, the wider supply chain stakeholder group and partner organisations, the Emergency Supply Chain Specialist will design and implement the supply chain strategy for ShelterBox emergency responses, following a sudden onset disaster.
This will include but is not limited to coordination of international, regional and local transportation, procuring stock and services, inventory management including release and distribution of stock, partner selection and due diligence, last mile logistics and overall ensuring end to end delivery.
Outside of rapid onset emergencies, the position requires the individual to support and lead on additional project supply chain activities, be active in preparedness and planning, provide tactical and strategic inputs in support of ShelterBox’s growth ambition, and promote capacity strengthening and partner development.
WHO ARE WE LOOKING FOR?
It is expected that the Emergency Supply Chain Specialist will have significant emergency response experience in humanitarian supply chain, at international, regional and country level. The Emergency Supply Chain Specialist is an enthusiastic team member and a creative problem-solver with a keen eye for detail. They see opportunities in challenges and have outstanding interpersonal skills. This role would be ideally suited to someone with HQ, humanitarian and country facing experience, but who is looking for emergency deployments balanced by providing remote support to responses. We therefore look forward to welcoming candidates who remain flexible and open to change.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
· Lead and coordinate the design of the supply chain to assigned disasters including assessing and selecting supply options/routes, researching tax free importation procedures, developing last-mile logistics, operational services and local procurement, partner-led procurement and cash modalities to ensure high quality, timely responses.
· Responsible for tendering emergency international freight requests ensuring best value, service and accountability.
· Overseeing shipping of aid items by air, sea, road or rail and arranging the preparation and provision of relevant shipping documentation.
· Deploy to responses, depending on requirements and context and be able to act as team lead, in a supply chain capacity, to set and manage the timely delivery of aid items.
· Whilst you are unlikely to respond for more than 12 weeks at any one time, you may be required to deploy for up to 50% of your time in any calendar year, to support response delivery, preparedness, project planning, trainings and organisational meetings.
· Provide supply chain HQ backstop support to emergency responses as required, this may also include providing support to ongoing projects and programmes.
· Establish, coordinate and engage with supply chain partners such as freight forwarders, suppliers, peer and humanitarian stakeholders, relevant government departments and logistics coordination mechanisms at both global and country level.
· Be influential regarding aspects of supply chain in emergencies and across the wider team. Be solutions focused and be an active, evidenced based decision maker in support of other supply chain managers.
· Identify, mitigate and record supply chain risks in emergency responses, escalating when required to ensure full organisational accountability.
· Contribute to delivering Supply Chain emergency preparedness activities, when not actively responding, globally.
· Coordinate with the Global Supply Chain Manager and Senior Emergency Supply Chain Specialist to oversee emergency prepositioned inventory, ensuring access routes for stock in emergencies.
· Work with the Emergency and Supply Chain teams to streamline supply chain systems and processes, enabling timely responses whilst identifying areas for improvement and development.
· Active participation and collaboration in strengthening emergency supply chain capacity, including upskilling Emergency Team members and coaching and mentoring ShelterBox Response Team (SRT) volunteers.
· On a roster, provide an out-of-hours first point of contact for emergencies and deployed teams at designated times through-out the year and according to context.
· Contribute to driving forward changes to meet our sustainable supply chain targets such as significant reduction in carbon emissions.
· Give regular briefings internally, and occasionally externally on ShelterBox responses
· Maintain excellent information management using Business Central and organisational project management tools and platforms to ensure accurate record keeping and accountability.
· Promote and demonstrate humanitarian principles in all activities.
· Ensure adherence to ShelterBox procedures and policies including those relating to safeguarding, safety and security and all Codes of Conduct.
· Any other duties as required which are deemed appropriate to the level and grade of the post.
ShelterBox is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected status, or any other characteristic protected under applicable law.
At ShelterBox we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work with us.
Successful applicants will also be required to apply for and hold a valid DBS check.
Emergency Supply Chain Specialist - ShelterBox Employee Job Pack 2025.docx
Benefits
Finance Officer
30,994.00 GBP annually
Location ShelterBox Trust Falcon house Charles Street Truro TR1 2PH United Kingdom
This job ends on 25 January 2026
Whichever job you take on at ShelterBox, you will be working towards a world where no family goes without shelter after disaster.
Our team are the foundations of ShelterBox. They create a framework in which we are able to transform lives.
You would be joining ShelterBox at an exciting time of growth, helping us to continue to maximise both our reach and the impact of our work. Our team is full of positive, people focused individuals with a real passion for our cause.
Do you have the skills, personality and ambition to help us write our next chapter?
Grade: 5
Position type: Full Time, Permanent, 37.5 hours per week. (Flexible working considered)
Responsible to: Financial Controller
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall (Hybrid working with at least 2 days a week in the office)
ROLE PURPOSE:
A key member of the finance and financial accounts teams, supporting colleagues and the wider charity by taking responsibility for maintaining elements of the financial records of the charity.
Ensuring compliance with technical and legal requirements, safeguarding the assets of the charity.
Generating data that will allow for informed decisions to be made, maximising the impact that the charity can achieve for people effected by disasters.
WHO ARE WE LOOKING FOR?
We are looking for an experienced finance professional to join our busy team and to help provide a great finance service. You will have excellent attention to detail, good knowledge of finance processes and work well as part of a busy team. Having great organisational skills, you will be able to manage multiple tasks at the same time, work proactively and be a good communicator.
You will have experience in working in a finance team. Main core duty will be maintaining the purchase ledger. Shared tasks will be expected for payroll (training will be given). The individual may hold AAT qualification or be qualified by experience.
We encourage innovation and new ideas and would welcome you sharing your experience with us, to further develop our team.
This will be an exciting time to join the organisation as we have just implemented new systems, for payroll, expenses and finance.
This is an opportunity to join a friendly and vibrant organisation.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Maintain Financial Records
· As part of the Financial Accounts team (two Finance Officers and the Financial Controller) take a share of the responsibility for maintaining the financial records of the charity, ensuring compliance with processes and technical and legal requirements, and safeguarding the assets of the charity.
· Provide support to internal and external stakeholders in operating or using/getting benefits from the outputs from your areas of responsibility.
Areas of responsibility will include: -
· Processing and payment of invoices and bank transfers, including foreign and urgent payments.
· Processing of donations from journals generated from the CRM system, reconciling to bank receipts, and resolving any queries or discrepancies in collaboration with the Supporter Care team.
· Bank and petty cash recording and reconciliation. Including bank account reconciliation on a weekly basis, petty cash and foreign currency. Submission of bank reconciliations for approval by Financial Controller.
· Enter expected cash outgoings into weekly cash flow document.
· Credit Card and Expense Claims (detailed below)
· Process Payroll (detailed below)
· Purchase and sale of foreign currency as discussed with Financial Controller.
· Monthly gift aid submission including generation of Gift Aid submissions, complete pre-claim checks, submission and reconciliation to receipts from HMRC. Submission of draft gift aid submission for approval by Financial Controller.
· Month End - (detailed below)
· Year End – As instructed by the Financial Controller generate reports and information to support preparation of annual report and audit file. Answer audit queries provided by the charities auditors.
· Maintenance of the organisation’s fixed asset register, posting journals for depreciation, acquisitions and disposals.
· Monitoring of finance inbox and support organisation with requests for financial information.
· Provide Support to organisation with procurement and purchase ledger system Focal point.
· Update projects/funds on Dimensions.
· Maintaining accounting records for our subsidiary company, ShelterBox Trading.
Credit Card and Expense Claims
· Maintenance of the Company Credit cards, submitting requests for new cards, adjusting credit limits and cancelation of cards.
· Download credit card transactions and upload to Continia Expense system and submit to credit card holders for completion of expenses.
· Review, approve and post to finance system credit card expenses and claims for expenses using Continia expense system.
· The issuing and reconciliation of cash advances for ShelterBox Response teams.
· Provision of new credit cards for Staff/ShelterBox Response team’s and deal with any issues.
Payroll
· Processing the monthly payroll with information provided by HR Department using Payroll Software and initiating payment and payslips to staff.
· Monthly submission of payroll reports to HMRC and process payment of PAYE, NI and student loans to HMRC.
· Maintenance of the company pension scheme, uploading details of monthly contributions. Dealing with issues and queries around this.
· Monthly reconciliation of payroll control accounts.
· Providing support to the HR team around pay, pension, loans etc
Month End
· Assist with timely month end process by completing work to meet monthly deadlines.
· Monthly reconciliation of income between CRM and Dimensions.
· Produce month end reconciliations for approval by Financial Controller.
Special Projects:
· Provide support to the Finance Team Managers and Director of Finance including undertaking special projects as requested.
· Providing financial team support on cross departmental projects as required.
Other responsibilities
• Any other duties as required which are deemed appropriate to the level and grade of the post.
ShelterBox is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected status, or any other characteristic protected under applicable law.
At ShelterBox we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work with us.
Successful applicants will also be required to apply for and hold a valid DBS check.
Finance Officer Job Pack January 2026.docx
Benefits
Partnerships Officer
33,933.00 GBP annually
Location ShelterBox Trust or Remote (UK only) Falcon house Charles Street Truro TR1 2PH United Kingdom
This job ends on 25 January 2026
Whichever job you take on at ShelterBox, you will be working towards a world where no family goes without shelter after disaster.
Our team are the foundations of ShelterBox. They create a framework in which we are able to transform lives.
You would be joining ShelterBox at an exciting time of growth, helping us to continue to maximise both our reach and the impact of our work. Our team is full of positive, people focused individuals with a real passion for our cause.
Do you have the skills, personality and ambition to help us write our next chapter?
Grade: 5
Hours: 37.5 hours per week with occasional evening/weekend working - flexible hours considered (outside of deployments)
Position type: Fixed-term 2-year contract
Responsible to: Partnerships and Localisation Manager
Direct reports: None
Location: Truro, Cornwall or UK remote working (with regular travel to Truro at least 2x per year)
Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 20% of your time in any calendar year.
ROLE PURPOSE:
ShelterBox is seeking an experienced humanitarian professional with strong partnership expertise to join our dynamic International Programmes Department (IPD).
In this role, you will work closely with the Partnership team, comprising the Partnership & Localisation Manager and Rotary Partnership Manager, to advance two key strategic priorities: strengthening ShelterBox’s partnership approach and driving localisation.
The Partnership team leads on developing and implementing strategies that enhance collaboration, including our global partnership with Rotary International. Working across IPD and the wider organisation, the team is central to shaping systems, processes, and initiatives that ensure effective partnership management and deliver on our strategic goals.
As part of this team, you will support programme delivery through a partnership lens. Responsibilities include coordinating due diligence processes, managing partnership agreements, and mapping partnership approaches across our project portfolio. You will also play a key role in supporting and coordinating ShelterBox’s engagement with Rotary International, collaborating with multiple departments, Programme Delivery, Programme Funding, Programme Quality, Supply Chain, Finance, and Learning & Development.
WHO ARE WE LOOKING FOR?
ShelterBox is seeking a delivery-focused, pragmatic, and proactive individual who thrives in a fast-paced environment and wants to contribute to a growing area of organisation. They will conduct their role with integrity, flexibility, and a collaborative approach. The right person will have experience of working successfully in close-knit and multidisciplinary teams, partnership development. They will bring humanitarian or development sector experience, a strong interest in equitable partnerships, and exceptional coordination and administrative skills.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
· Support the Partnership and Localisation Manager and Rotary Partnership Manager to deliver key workstreams across the organization.
· Provide administrative support, such as note-taking, facilitating workshops and supporting travel arrangements.
· Work closely with Programme Managers and Emergency Coordinators to coordinate and communicate our work with Rotary within our preparedness and response portfolio.
· Report to internal and external audiences on partnerships by providing updates via briefings, presentations, and written reports, including supporters and donors.
· Support best practice in Partnership Management, such as taking a role in collating lessons learnt across the region in current and past programmes and supporting delivery of training to Partners
· Support the Partnership and Localisation Manager, in the development of the partnership framework, in line with strategic priorities. This will be inclusive of incorporating the Rotary partnership within the framework.
· Coordinate the ShelterBox Localisation taskforce, inclusive of circulating agenda, noting and following up with key members on actions.
· Support the timely coordination of Due Diligence and partner organizational capacity assessment (OCA) process for partners, inclusive of conducting sanctions checks.
· Collaborate with the Programme Quality team to design appropriate partnership outcomes and outputs with indicators to be measured at programme and project levels, and ensure that learning on partnership is systematically captured and applied
· Support Programme Managers, Emergency Coordinators and the Grants Manager to ensure that the sub-grant agreements and terms of partnerships, as well as institutional policies and procedures are complied with by the partner organisations, including policies on safeguarding
· Support the planning and facilitation of periodic two-way partnership review processes, ensuring that discussions are as constructive, relevant, and mutually beneficial as possible; Follow up to ensure that mutually-agreed-upon actions are met
· Maintain awareness of external/sector best practice on partnerships, including Safeguarding, Protection, risk management and EDI
· Represent ShelterBox in any capacity as required.
· Any other duties as required which are deemed appropriate to the level and grade of the post.
ShelterBox is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected status, or any other characteristic protected under applicable law.
At ShelterBox we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work with us.
Successful applicants will also be required to apply for and hold a valid DBS check.
Partmerships Officer FTC ShelterBox Employee Job Pack 2026.docx
Benefits
Programme Officer
35,404.00 GBP annually
Location ShelterBox Trust or Remote (UK only) Falcon house Charles Street Truro TR1 2PH United Kingdom
This job ends on 25 January 2026
Whichever job you take on at ShelterBox, you will be working towards a world where no family goes without shelter after disaster.
Our team are the foundations of ShelterBox. They create a framework in which we are able to transform lives.
You would be joining ShelterBox at an exciting time of growth, helping us to continue to maximise both our reach and the impact of our work. Our team is full of positive, people focused individuals with a real passion for our cause.
Do you have the skills, personality and ambition to help us write our next chapter?
Grade: 5
Hours: 37.5 hours per week with occasional evening/weekend working - flexible hours considered (outside of deployments)
Position type: Fixed-term 1-year contract
Responsible to: Regional Director – Asia & MENA
Direct reports: None
Location: Truro, Cornwall or UK remote working (with regular travel to Truro at least 2x per year)
Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 40% of your time in any calendar year.
ROLE PURPOSE:
ShelterBox is seeking a candidate with previous humanitarian experience to support our agile and effective International Programmes Department. The successful candidate will support responses to rapid-onset disasters and protracted emergency response programmes within across our portfolio ensuring we deliver high quality, impactful outcomes at speed and scale for the people we support.
The International Programme Department is split over three Regional Directorates – a) Asia & MENA (Middle East and North Africa), b) East and Southern Africa, and c) West Africa and LAC (Latin American and the Caribbean). Reporting to the Regional Director – Asia and MENA, the Programme Officer will work closely with colleagues in the Programme Delivery Team to support ShelterBox programmes across the regions. The type of support will be varied but may include elements such as support in development of partnerships, project documents such as proposals and agreements, monitoring project progress, support in analysis of data coming from operational partners such as through post-distribution monitoring (PDM) and in other areas related to the project cycle. The role will likely include working with teams to prepare and respond to emergencies in high-risk countries.
The role will support project delivery, including communicating with partners and supporting reviewing, funding, and monitoring of international programmes. The ideal candidate will have knowledge and experience in humanitarian action or international development.
The Programme Officer is a deployable role and may include travel to crisis-affected countries to support programme delivery and emergency responses. This could include travel to areas with damaged and missing infrastructure, few facilities and communities experiencing severe trauma.
WHO ARE WE LOOKING FOR?
ShelterBox is seeking a delivery-focused, pragmatic, and proactive individual with excellent attention to detail and awareness of international affairs. They will conduct their role with integrity, flexibility, and a collaborative approach. The right person will have experience of working successfully in close-knit and multidisciplinary teams, project development and supporting day-to-day management of programmes. This role would be ideally suited to someone with experience of working for a humanitarian organisation who has the passion and interest to build their knowledge and skills around tools and processes which enable quality programme interventions
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
· Support programme delivery and deputise for Programme Managers as required, under supervision of Regional Director and Programme Managers.
· Provide administrative support, such as note-taking, facilitating workshops and supporting travel arrangements.
· Support safety and security / travel planning.
· Report to internal and external audiences on programme delivery by providing updates via briefings, presentations, and written reports, including supporters and donors.
· Support best practice in project implementation, such as taking a role in collating lessons learnt across the region in current and past programmes and supporting delivery of training to Partners
· Monitor disasters and conflict and undertake relevant research.
· Monitor programme activities and financials to track implementation and expenditures under direction of Programme Managers. Support compliance with donor conditions and requirements.
· Support emergency responses in Asia, MENA and Africa.
· Support networking and coordination with non-governmental organisations, governments, coordination mechanisms, and other actors.
· Work collaboratively with partner organisations, including local, national, and international NGOs.
· Support emergency preparedness initiatives in the region.
· Ensure adherence to ShelterBox operational procedures and policies.
· Represent ShelterBox in any capacity as required.
· Any other duties as required which are deemed appropriate to the level and grade of the post.
ShelterBox is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected status, or any other characteristic protected under applicable law.
At ShelterBox we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work with us.
Successful applicants will also be required to apply for and hold a valid DBS check.
Programme officer FTC ShelterBox Employee Job Pack 2026.docx
Benefits
Emergency Coordinator
44,542.00 GBP annually
Location ShelterBox Trust or Remote (UK only) Falcon house Charles Street Truro TR1 2PH United Kingdom
This job ends on 25 January 2026
Whichever job you take on at ShelterBox, you will be working towards a world where no family goes without shelter after disaster.
Our team are the foundations of ShelterBox. They create a framework in which we are able to transform lives.
You would be joining ShelterBox at an exciting time of growth, helping us to continue to maximise both our reach and the impact of our work. Our team is full of positive, people focused individuals with a real passion for our cause.
Do you have the skills, personality and ambition to help us write our next chapter?
Grade: 3
Hours: 37.5 hours per week with occasional evening/weekend working - flexible hours considered (outside of deployments)
Position type: Fixed-term 12-month contract
Responsible to: Head of Emergency Preparedness and Response
Direct reports: None
Location: Truro, Cornwall or UK remote working (with regular travel to Truro at least 2x per year)
Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 50% of your time in any calendar year within 72 hours’ notice. Deployments may last between 7 days and 3 months as standard, any deployments which exceed 3 months will be discussed and agreed by your Line Manager ahead of the 3-month time period being reached.
ROLE PURPOSE:
ShelterBox’s Programme Delivery Team is divided into 4 sections – MENA/Asia, East and Southern Africa (ESA), West Africa and Latin American and the Caribbean, and the Philippines. These sections are headed by a Regional Director, who is responsible for the delivery of rapid-on set, protracted and preparedness projects in their regions. ShelterBox’s Emergency Team supports the Regional Teams in the delivery of these projects. Each Emergency Coordinator is assigned to a Region but can be deployed to cover an emergency across the world depending on current capacity of the team.
As an Emergency Coordinator within ShelterBox’s Emergency Team, you will be responsible for assessing and responding to emergency shelter needs because of sudden onset and/or rapidly escalating crises across the globe.
This role will support communities affected by disaster by establishing and managing ShelterBox’s humanitarian responses in partnership, delivering impactful outcomes at speed and scale. Fast-paced relationship building, partnership brokering, and project management skills are essential.
Emergency Coordinators are often the most senior ShelterBox representative on the ground during an emergency response and are typically responsible for leading multi-disciplinary teams inclusive of response team volunteers. The role is highly deployable, and you can expect to work in austere conditions in countries affected by disaster. When working from the UK, either at our HQ in Truro, Cornwall or remotely from home, your time will be spent supporting an allocated region in the delivery of their project and preparedness portfolio. The Emergency Coordinator will also work with the Head of Emergency Response to support the technical emergency improvement initiatives as part of ShelterBox’s strategy. This is likely to include the development of tools and processes, as well as work on emergency preparedness.
The role will be starting at a time when ShelterBox is realigning itself for further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and would enjoy working as part of a strong team to achieve this.
WHO ARE WE LOOKING FOR?
ShelterBox is seeking a delivery-focused, practical, and proactive individual with experience of working in humanitarian emergency settings. This role would suit someone with humanitarian experience, who is looking for shorter emergency deployments balanced by remote management of responses. The right person will have experience of project development and day-to-day management, risk management and meeting and reporting against agreed objectives.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
· Establish, design and manage the delivery of emergency response projects to assigned disasters in line with the organisational and programme strategies, policies, and procedures
· Support the delivery and implementation of preparedness planning and activities during time of non-response, working with regional directors and colleagues when not deployed
· Ensure timely, safe, and impactful project/programme design and implementation, through close coordination with the wider Regional Team and key support functions, including Finance, MEAL, Safety and Security, Shelter Technical and Supply Chain
· Provide the first point of contact for deployed teams and disaster monitoring on a 24/7 routine and emergency basis as part of a roster
· Deploy to areas affected by disaster, act as Project Lead when required and provide leadership and mentoring to team members, as identified by the relevant Regional Director and Head of Emergency
· Initiate and sustain strong and mutually beneficial partnerships with local and international organisations – develop working relationships and effectively coordinate with other actors
· Work closely with the Travel Security Management team to prioritise the safety of our teams. Adapt to evolving issues that could adversely affect ShelterBox staff, partners and/or project delivery
· Prioritise ‘do no harm’ principles. Ensure those who encounter ShelterBox as a result of our activities are safeguarded from deliberate or inadvertent actions and failing which place them at risk or abuse, sexual exploitation, injury, and any other harm
· Work closely with the Deployments Manager and Learning & Development to ensure appropriate resourcing from staff and volunteers, including supporting the delivery of training
· Maintain effective and coordinated budget management, working closely with the Programme Funding and Finance teams to ensure appropriate monitoring processes are in place
· Maximise contributions in support of Fundraising efforts, including media engagements from HQ and/or during deployments
· Provide timely updates on project delivery and impact to Regional and Emergency leadership and report verbally or in written format to internal and external audiences as required
· Lead a culture that actively promotes improvements in its practices, processes, and outcomes, across all aspects of its work, seeking feedback from all stakeholders
· Represent ShelterBox in any capacity as required as appropriate.
· Work away from home, this may be UK or overseas training or deployment to disaster affected areas. Whilst you are unlikely to respond more than six weeks at any one time, you may be required to deploy for up to 50% of your time in any calendar year.
· Any other duties as required which are deemed appropriate to the level and grade of the post.
ShelterBox is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected status, or any other characteristic protected under applicable law.
At ShelterBox we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work with us.
Successful applicants will also be required to apply for and hold a valid DBS check.
Emergency Coordinator FTC ShelterBox Employee Job Pack 2026.docx
Benefits
Country Director
2,200,000.00 PHP annually
Location ShelterBox Operations Philippines Park Centrale Jose Maria del Mar Ave Cebu City Cebu, Philippines 6000 Philippines
This job ends on 25 January 2026
Whichever job you take on at ShelterBox, you will be working towards a world where no family goes without shelter after disaster.
Our team are the foundations of ShelterBox. They create a framework in which we are able to transform lives.
You would be joining ShelterBox at an exciting time of growth, helping us to continue to maximise both our reach and the impact of our work. Our team is full of positive, people focused individuals with a real passion for our cause.
Do you have the skills, personality and ambition to help us write our next chapter?
Hours: 40 hours per week (full time Monday to Friday) with occasional evening/weekend working and travel away from home
Position type: 2-year fixed term contract
Responsible to: Deputy Director of International Programmes Department (SBT)
Direct reports: Programme Manager, Accountant
Location: Cebu City, Philippines or Manila, Philippines (preferred location is Cebu, with frequent travel to Manila)
ROLE PURPOSE:
The Country Manager SBOP will serve as the senior representative of ShelterBox in the Philippines, with primary responsibility for expanding the organisation’s funding base, strengthening strategic partnerships, and scoping the potential to position the Philippines office as a potential regional hub for Asia Pacific.
While programme delivery is overseen by the Programme Manager, the Country Manager will provide overall leadership, strategic direction, and organisational oversight. A core focus of this role, with support from teams in the UK, is the development, testing, and implementation of a robust in-country fundraising and growth strategy, converting existing potential into actual, sustainable income, and establishing clear revenue targets aligned with national and organisational priorities.
ShelterBox Operations in the Philippines is governed by the ShelterBox Trust (SBT) in the UK.
WHO ARE WE LOOKING FOR?
We are seeking a strategic, driven and highly motivated leader with a strong understanding of the Philippines NGO sector and proven ability to turn opportunity into results. The ideal candidate will bring experience in programme delivery, fundraising and donor engagement, alongside organisational leadership and management of a development/ humanitarian NGO.
You will excel in building relationships with a range of stakeholders – government agencies, donors, partners, and networks. You will be comfortable representing an organisation at senior levels, shaping strategy, and guiding teams in dynamic and evolving context.
This role will be joining a fast-paced organisation realigning itself for further growth in the face of mounting humanitarian needs. This is an exciting opportunity for someone with ambition and vision to grow ShelterBox’s presence and impact in the Philippines, with the potential to expand its regional influence.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Strategic Leadership & Representation (20%)
- Serve as the senior in-country representative of the organisation.
- Lead the development and delivery of the Philippines Country Strategy.
- Strengthen the organisation’s reputation and influence with government agencies, donors, civil society, UN platforms, and INGOs. Support to sector coordination during a ShelterBox response.
- Position the organisation for long-term growth, relevance, and impact.
- Maintain and develop our strategic partnership with the Rotary in the Philippines.
Organisational Leadership & Oversight (15%)
- Provide leadership and coordination of the SBOP team, including across finance, administration, HR, Programmatic operations,
- Line management support to the Programme Manager, ensuring programme quality, MEAL processes, and accountability systems during ShelterBox Responses.
- Promote a culture of safeguarding, inclusion, and ethical practice.
- Foster strong team cohesion and staff development.
Funding Development, Strategy Implementation & Donor Engagement (40%)
- Develop, implement, and continuously refine a comprehensive in-country fundraising strategy, to drive diverse and sustainable income, based on SBT consultancy reports, further market research and donor landscape analysis.
- Convert identified in-country fundraising potential into realised income, including establishing and achieving annual revenue targets across restricted and unrestricted funding streams.
- Identify and cultivate opportunities with institutional donors, foundations, corporations, CSR programmes, and private philanthropists.
- Lead donor engagement, stewardship, and strategic relationship-building.
- Oversee high-quality proposal development and impact reporting in collaboration with the Programme Manager and global support teams.
- Develop and test innovative fundraising models and multiple locally generated income streams.
- Track performance against targets and produce regular business development reports to ensure a coordinated approach across ShelterBox network of restricted funders.
Government Compliance, NGO Regulations & Legal Oversight (10%)
- Ensure full compliance with Philippine NGO regulations, including requirements from:
o DSWD (Department of Social Welfare and Development)
o SEC (Securities and Exchange Commission)
o PCNC (Philippine Council for NGO Certification)
o LGUs (local government units) and relevant regulatory bodies
- Oversee organisational registration, accreditation, permit renewals, and compliance reporting.
- Ensure proper understanding of tax obligations, including BIR requirements and processes for tax exemptions.
- Maintain proactive relationships with government offices and monitor policy changes affecting NGO operations.
Regional Hub Feasibility, Strategy Development & Implementation (10%)
- Lead the development of a strategy to explore the Philippines office as a regional hub.
- Conduct feasibility assessments, including comparative advantages, operational capacity, financial sustainability, and risk analysis.
- Translate findings into an actionable plan, including testing the feasibility of required structures, partnerships, and resources.
- Prepare and present a comprehensive business case and phased implementation roadmap for hub development.
Security, Risk & Compliance (5%)
- Ensure the security management plan is current and operational.
- Monitor operational, financial, and compliance risks and ensure mitigation measures are implemented.
- Support internal and external audits and ensure donor compliance across all operations.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
ShelterBox is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected status, or any other characteristic protected under applicable law.
At ShelterBox we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work with us.
Successful applicants will also be required to apply for and hold a valid DBS check.
SBOP Country Director - ShelterBox Employee Job Pack 2025.docx
Benefits