Role Profile: Community Support Worker (CSW) KeyRing Mission KeyRing connects people and inspires them to build the life they want. KeyRing Vision A welcoming world with communities that celebrate the skills and talents of everybody. KeyRing Behaviours We are: Ambitious, Brave, Connected As a Community Support Worker at KeyRing you'll provide quality support staying true to KeyRing's approach and making a positive impact on lives. You’ll work flexibly to meet the needs of the team, the people you support and yourself. You'll help people to stay safe from abuse, take the necessary steps to prevent it and promptly report any concerns. You’ll help people understand their rights and responsibilities. You’ll follow KeyRing’s policies and procedures including ensuring accurate records are kept. You’ll work in line with the KeyRing behaviours: Ambitious You’ll encourage people to live their best lives and overcome challenges. This will be captured in a support plan that they own and are proud of. You’ll help them to fill their time with things that are important to them like working, volunteering and learning You'll celebrate and share the great things that people achieve You’ll learn new skills throughout your time at KeyRing and actively participate in your personal and professional development Brave You’ll encourage people to push their boundaries and achieve more than they thought possible, including yourself. You’ll challenge when things aren’t right and help people speak up for themselves. You’ll be prepared to try new things and think a little differently about people’s support. You’ll be comfortable to work on your own and use your initiative to help people overcome any issues that they face. You will work in a co-productive way where everyone is involved in the development and delivery of a great local service. Connected You will be a strong advocate for KeyRing and help to promote the great work we do in the area You’ll share information and guidance that is easy to understand so that people can make the right choices for them. You’ll support and promote opportunities for people to connect with others locally and nationally. You’ll encourage people to share their skills, talents and passions to create a network that supports each other You’ll be an effective team member, co-operating with others to get the best for everyone involved. You’ll connect with the local area and encourage people to do the same. You will be culturally aware and promote equality and diversity in all you do Person specification This person specification will help you decide if the role is right for you. Experience You know what it feels like to support other people, and you’ve done that whether in your personal life, professional career, or through voluntary work. Skills You’re good at organising yourself and managing your time well. You have at least basic digital skills. You’re familiar with basic Microsoft programs like Word and email systems like Outlook. You’re able to help people find solutions to their problems and challenges. Personal Qualities You’re a natural connector and are passionate about communities and connecting people with their local area. You’re dedicated to inclusivity, non-discrimination, and promoting equality in all you do. You’re a great communicator. You have a curious and adaptable approach that supports people to live their best life. Knowledge You can record information accurately and in compliance with General Data Protection Regulations (GDPR). You understand the importance of data protection and keeping things confidential. Aptitude You’re self-aware, adaptable and flexible. You’re committed to your own personal and professional development and learning.
Work with us
Work with us
Be part of a team dedicated to working alongside people in their local area. A team that builds independence, supports people’s wellbeing and is part of a wide network of local and national support.
Community Support Worker in Gateshead
Community Support Worker in Rotherham
About KeyRing
Beyond traditional adult social care, we build support around what people can do then challenge and inspire them to do even more. KeyRing recognises that life should be built around connections, friendships and doing things you love. Life should never ever be built around a support provider.
Our support and career options are flexible. We'd love to talk about how your career at KeyRing fits around what is important to you.
About you
Our vision is for a welcoming world that celebrates the skills and talents of everybody. We are more interested in your values than your experience. Our recruitment process is designed to find people that will love what they do. Some of these people have worked in social care for many years but others come from a variety of unrelated backgrounds. They all share a passion that everyone has skills and talents that should be celebrated and shared.
We want you to feel at home, be yourself and share your unique skills and talents. We seek a diverse and inclusive community that mirrors the diversity of the people we support and the areas we work in.
To support this we are an equal opportunities employer and are disability confident committed.
Benefits
You’ll get support both personally and professionally and we offer a range of benefits including:
Holiday
You’ll get a generous 30 days plus bank holidays every year (pro rata for part time team members).
Flexible working
You can access flexible working options so that you can leave the life you want to lead.
Health and wellness
Employee Assistance Programme - face to face counselling and a range of advice.
Training
Excellent training programme to reach your potential - even if that means you move on!
Pension
Pension Scheme with Life assurance of two year's salary.
DBS
We pay for your DBS (previously CRB) and Online Update.
Community Support Worker in Rotherham
Closing Date: 31st December 2025 at 12pm
Interview Date: Interviews will be online on the 9h of January.
We’re on the lookout for a Community Support Worker to join our friendly and enthusiastic team in Rotherham. This is a part-time role, 23 hours per week, with a salary of £24,672.38 per year (pro rata).
We are part of diverse and inclusive local communities and represent them in our work.
What you’ll do:
You’ll work with local people to build their skills, local connections and friendships. You’ll make sure that the people you work with (Members) are doing as much as they can for themselves, that they are looking after themselves and that they have a life that is bigger than social care support.
- For David, this meant helping him to sort out his money so that he paid his bills and had some money left over to spend on what he’s really passionate about: World of Warcraft. Now he feels in control of his money, he has a new goal and is saving for a trip abroad.
- For Carol, it was about setting alarms so that she remembered to take her tablets. Now she feels less anxious she’s getting out and about and meeting other Members.
You’ll feel inspired and help inspire people. You’ll encourage them to try new things and have new experiences. You’ll reassure but you won’t take over. Every Member you support is unique, and every day will be different.
Your role will be out and about. You’ll meet people in their homes or at local venues.
What you won’t be expected to do:
We support people with a lot of different things to do with leading an ordinary life, but we don’t do things like bathing people or taking them to the toilet. This is sometimes called personal care. If people need personal care, we will work with other local support providers to make sure they get what they need.
Your benefits:
- Generous annual leave allowance of 30 days per year plus bank holidays (pro rata for part time team members).
- Excellent training programme to reach your potential – even if that means you move on!
- Flexible working – we are all about supporting people to live the life they want to lead and that includes our teams.
- Pension Scheme with Life assurance of two year’s salary.
- Employee Assistance Programme – face to face counselling and a range of advice.
- We pay for your DBS (previously CRB) and Online Update
Your diverse and inclusive workplace:
Our vision is for a welcoming world that celebrates the skills and talents of everybody.
KeyRing is proud to be an equal opportunities employer and is committed to promoting a diverse and inclusive community. KeyRing is also a disability confident committed employer. We encourage applications from our diverse communities to help us make this happen. We want you to feel at home, and be yourself, so we can benefit from your unique skills and talents.
Your application:
Now that we’ve inspired you to be part of the team, click Apply Now and complete your online application form.
You’ll need to create an account, so you can save your form and send it to us.
The application form is our way of getting to know you. You won’t need to do lots of preparation because you are the expert on you.
If there is anything we can do to make this process easier or more inclusive, then let us know. Email us at recruitment@keyring.org or call us on 020 3119 0969.
We are fair and unbiased; shortlisting is based only on the answers to the questions on our application form.
When we invite you to interview, you will tell us about your own experiences. We recommend that you take a look at our values to help you think about some of the things you’ve been involved in.
For more information about the role, please contact Kim Quean on 07960875928 or kim.quean@keyring.org
Before clicking apply now we recommend that you download the Role Profile and Person Specification. Clicking apply now will take you out of the KeyRing website.
Community Support Worker in Gateshead
Closing date: 2nd January 2026
Interviews: Shortlisted candidates will be invited to visit our hub either on the 7th or 14th of January between 2pm and 4pm. Interviews will be online on the 15th of January.
We’re on the lookout for a Community Support Worker to join our friendly and enthusiastic team in North East (Gateshead). This is a part-time role, 16 hours per week, with a salary of £24,672.38 per year (pro rata).
We are part of diverse and inclusive local communities and represent them in our work.
What you’ll do:
You’ll work with local people to build their skills, local connections and friendships. You’ll make sure that the people you work with (Members) are doing as much as they can for themselves, that they are looking after themselves and that they have a life that is bigger than social care support.
- For David, this meant helping him to sort out his money so that he paid his bills and had some money left over to spend on what he’s really passionate about: World of Warcraft. Now he feels in control of his money, he has a new goal and is saving for a trip abroad.
- For Carol, it was about setting alarms so that she remembered to take her tablets. Now she feels less anxious she’s getting out and about and meeting other Members.
You’ll feel inspired and help inspire people. You’ll encourage them to try new things and have new experiences. You’ll reassure but you won’t take over. Every Member you support is unique, and every day will be different.
Your role will be out and about. You’ll meet people in their homes or at local venues.
What you won’t be expected to do:
We support people with a lot of different things to do with leading an ordinary life, but we don’t do things like bathing people or taking them to the toilet. This is sometimes called personal care. If people need personal care, we will work with other local support providers to make sure they get what they need.
Your diverse and inclusive workplace:
Our vision is for a welcoming world that celebrates the skills and talents of everybody.
KeyRing is proud to be an equal opportunities employer and is committed to promoting a diverse and inclusive community. KeyRing is also a disability confident committed employer. We encourage applications from our diverse communities to help us make this happen. We want you to feel at home, and be yourself, so we can benefit from your unique skills and talents.
Your application:
Now that we’ve inspired you to be part of the team, click Apply Now below and complete your online application form.
You’ll need to create an account, so you can save your form and send it to us.
The application form is our way of getting to know you. You won’t need to do lots of preparation because you are the expert on you.
If there is anything we can do to make this process easier or more inclusive, then let us know. Email us at recruitment@keyring.org or call us on 020 3119 0969.
We are fair and unbiased; shortlisting is based only on the answers to the questions on our application form.
When we invite you to interview, you will tell us about your own experiences. We recommend that you take a look at our values to help you think about some of the things you’ve been involved in.
Please note, applicants who applied for this role during the previous recruitment round do not need to reapply.
For more information about the role, please contact Kim Sanders on 07717894468.
Before clicking apply now we recommend that you download the Role Description and Person Specification. Clicking apply now will take you out of the KeyRing website.