Supporting children, young people
and adults affected by abuse and
child sexual exploitation.
http://hopian.org.uk
0330 2020 571
A registered Charity Number: 1141699
and a Registered Company Number: 07441391
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Job Description
Post:
Salary:
Project Worker
£24,986 to £26,391 FTE per annum
Responsible to:
Allocated Manager
Accountable to:
CEO
Hours of Work:
35 hours over 5 days
Typical working pattern:
Monday, Wednesday, Friday at Refuge
Tuesday and Thursday at both Refuge and Hopian Central Hub, with shifts ending at
8pm
One weekend day out of five typically replaces a refuge shift that week. You will also be
included in the on-call rota.
Job Purpose
To provide high quality support for individuals, families, and communities in
Rotherham and are currently or have, experienced domestic abuse and or CSE, or
other identified needs; in order to reduce risk, improve safety and enable them to
If you have any questions or want more information about this job or arrange an informal chat, please email,
enquiries@hopian.org.uk or call us on 0330 2020 571
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make decisions regarding their future. The job role may have a specific focus i.e.,
supporting children and young people, however the role is to work flexibly in relation
to any projects and services delivered by Hopian.
Main Duties
To support the effective development and delivery of Hopian Support Services,
providing practical and wellbeing support for individuals, families and
communities.
To complete risk assessments, safety planning with service users.
To work in an empowering way to develop individuals self-confidence and self-
esteem.
To support the aims and objective of Hopian by raising awareness of domestic
and sexual abuse and its impact on adults and their children.
To work in a multi-agency way to protect individuals and families from abuse
and promote safeguarding of children, young people, and adults.
1.
Key Responsibilities
Providing a prompt response and support for those accessing services,
including crisis intervention. Including offering services over the phone, through
email/social media and face to face, including walk in clients.
Complete risk assessments, safety plans, assessment of need, and support
plan as part of the initial contacts, in order to identify and manage risks and
improve safety of adults, children, young people and staff.
Work with all those affected by domestic abuse and CSE to help them access
services to keep them and where applicable their children safe. Advocate for
service users with agencies who can help to address the domestic abuse by:
- Understanding the role of all relevant statutory and non-statutory services
- Working directly with all key agency partners to address the safety of
service users and ensuring that their safety plans are coordinated
particularly through the MADA and MARAC and multi-agency processes
If you have any questions or want more information about this job or arrange an informal chat, please email,
enquiries@hopian.org.uk or call us on 0330 2020 571
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Work effectively to meet the requirements of the project worker's role focused
area of work. For example, a position involving children and young people will
require regular evening shifts, adopting a community engagement approach
that includes interacting with young people in their community , overseeing the
operations of the café for youth engagement purposes, casework and group
work. Other focused areas include working in the Helpline, Key Work and Post
CSE services. This list is not exhaustive, and your role may also be subject to
development in line with the principles of the project worker role.
Ensure that the accommodation/centre is adequately prepared to meet the
individual and family needs. Welcome new residents/service users and
introduce them to the organisation and undertake assessment procedures,
completing all relevant forms.
Ensure individuals and families receive the correct package of support to reflect
choice and assessment.
Provide planned support for individuals and families following assessment.
Develop and sustain community links and relationships with other agencies to
ensure the co-ordination of responses to meet the needs of adults and children.
This may include developing and facilitating awareness sessions and a variety
of engagement activities.
Deliver and support development of external and internal
training/presentations/awareness sessions/ group work/events /activities
Ensure that safeguarding and child protection is incorporated through your
working practice in order to ensure a coordinated, strengths-based response to
the needs of families and individuals.
Where necessary taking the lead role in multi-agency safeguarding/child
protection meetings in order to ensure a coordinated response to the needs of
families.
Participate in the MADA ,MARAC and other multi agency meetings process –
attending, referring to, following -up actions agreed, and liaising with service
user.
Support and develop opportunities for service user consultation and
participation in the work of Hopian.
If you have any questions or want more information about this job or arrange an informal chat, please email,
enquiries@hopian.org.uk or call us on 0330 2020 571
Page 3 of 9
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Support the Service Manager in the recruitment of volunteers and students, and
supervising volunteers and students to ensure that they work and develop in
line with Hopian’s values, philosophy, policies, and procedures.
Support the induction of paid members of staff, students, and volunteers.
Work flexibly within the context of this job role, including being deployed
internally as required, develop, attend, and deliver activities in relation to any
projects and services that Hopian delivers.
Develop, maintain a specialism within role this may include CSE, CSA, BAMER,
High Risk DA, working with those using abusive behaviours, Mental health,
Family Support, C&YP, substance misuse etc. It is expected that you will use
this specialism to enable Hopian to support service users effectively.
2 Hopian Premises
As part of the team ensure the maintenance of the security of Hopian
properties.
As part of the team ensure the maintenance, cleanliness and efficient use of the
buildings and upkeep of furnishings.
As part of the team support the development, promotion and activities of the
Hub, Café, and the work of Hopian.
Assist with the ordering of supplies and maintaining a stock of resources and
equipment that are stored and used safely.
3 Administration
Preparation of in-house/external information and publicity materials in a range
of formats including social media.
Complete case studies, record and gather information that demonstrates
service users distance travelled and experience of accessing Hopian Services.
Ensure data is completed accurately, inputted on the database.
If you have any questions or want more information about this job or arrange an informal chat, please email,
enquiries@hopian.org.uk or call us on 0330 2020 571
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Maintain clear and adequate records of work done and in progress to ensure
that they are accessible as appropriate.
Contribute to reports for the management group, including the annual report
and evaluation of services.
Contribute to the preparation of monthly returns, monitoring and maintaining
records and statistics.
Contribute to the development and maintenance of Hopian resources.
Ensure the processing and handling of personal data is GDPR compliant.
4 Policies
Implement and adhere to the policies and procedures of Hopian.
To contribute to the review and development of appropriate policies and
procedures and the development of best practice.
Ensure that confidentiality is maintained. Maintaining professional boundaries
with users of Hopian services and staff. To work in accordance with Hopian
Code of Conduct.
Comply with internal and external regulations, procedures, and other
requirements in relation to the organisation, its services, and facilities.
Contribute to the review and development of appropriate policies and
procedures and the development of best practice.
5 Personal and Professional Development
Attend and participate in regular team meetings and supervision
Complete the induction package and undertake other relevant training and
professional development.
If you have any questions or want more information about this job or arrange an informal chat, please email,
enquiries@hopian.org.uk or call us on 0330 2020 571
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Develop and maintain a working knowledge of the law and practice relating to
welfare benefits, housing, family, child protection, gender issues and other
relevant areas.
Develop reflective practice, knowledge of evidence-based interventions, models
and theories while applying them to own practice.
Share responsibility for own professional development in line with the
requirements of the role, using internal development opportunities, external
training, or support as required.
6. Other
Actively support Hopian to:
- Develop the charity’s sustainability and fundraising efforts
- Promote the rights of adults, children and young people living with,
escaping, or having experienced abuse
- Develop networks
- Develop and maintain the charities profile
Utilise anti-discriminatory practice and promote equal opportunities and
diversity.
Provide day-to-day support to colleagues, and provide support and supervision
for volunteers, and students.
Support the development, implementation of a volunteer service, and lead on
the recruitment and supervision of volunteers.
Implement Hopian’s Vision, Mission, and Values.
Undertake duties as required by managers / Management Group
commensurate with the grade of the post.
If you have any questions or want more information about this job or arrange an informal chat, please email,
enquiries@hopian.org.uk or call us on 0330 2020 571
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Personal Skills and Characteristics
Essential Desirable Shortlisting criteria
Knowledge, Experience and Education / Training
1.1 Significant experience (paid or unpaid) of working directly with vulnerable
people, children and young people who have multiple needs on an individual
and/or group work basis.
Essential: COVERING LETTER / INTERVIEW / SHORTLISTING CRITERIA
1.2 Awareness of equal opportunities and an ability to address discrimination.
Essential: INTERVIEW
1.3 An awareness of the issues, impact and subsequent needs of adults,
children and young people who have experienced domestic abuse and or CSE,
including the particular issues faced by marginalised groups, e.g. Roma
community, asylum seekers and refugees.
Essential: COVERING LETTER / INTERVIEW / SHORTLISTING CRITERIA
1.4 Understanding of the need to work in ways that empower adults and
children.
Essential: INTERVIEW
1.5 An awareness of the range of services and agencies available that can
support adults and children, such as welfare rights and housing and a
knowledge of how to support adults and children to access these.
Essential: INTERVIEW
1.6 Understand the importance of being able to maintain confidentiality.
Essential: Interview
1.7 An awareness of the policies and procedures required within a service that
provides support for adults, children, and young people, including risk
assessments.
Essential: INTERVIEW
Skills and Abilities
2.1 Ability to work independently and as part of a team.
Essential: Interview
If you have any questions or want more information about this job or arrange an informal chat, please email,
enquiries@hopian.org.uk or call us on 0330 2020 571
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2.2 Ability to operate flexibly to manage and prioritise a varying workload.
Essential: INTERVIEW
2.3 Ability to liaise with other agencies.
Essential: Interview
2.4 Self-motivation and ability to work on own initiative.
Essential: COVERING LETTER / INTERVIEW / SHORTLISTING CRITERIA
2.5 Ability to work under pressure and manage time effectively.
Essential: COVERING LETTER / INTERVIEW / SHORTLISTING CRITERIA
2.6 Ability to develop and maintain professional relationships with service
users, paid and unpaid staff and professionals from other organisations.
Essential: INTERVIEW
2.7 Ability to manage and resolve conflict.
Essential: INTERVIEW
2.8 Ability to maintain effective and appropriate records.
Essential: INTERVIEW
2.9 Ability to use Microsoft word as well as email, internet and digital
applications including data base.
Essential: INTERVIEW
2.10 Ability to communicate verbally and in writing clearly and effectively.
Essential: COVERING LETTER / INTERVIEW / SHORTLISTING CRITERIA
Additional Criteria
3.1 A relevant qualification minimum level 3, ( C&YP worker requires relevant
C&YP qualification) e.g. Advice work, Community Work, Youth Work, Health &
Social Care, counselling.
Essential: COVERING LETTER / CERTIFICATES / QUALIFICATIONS /
SHORTLISTING CRITERIA
3.2 Ability to communicate effectively in a second language other than
English. This criterion is applicable to project worker roles where it has been
specified as a requirement.
If you have any questions or want more information about this job or arrange an informal chat, please email,
enquiries@hopian.org.uk or call us on 0330 2020 571
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Desirable: COVERING LETTER / CERTIFICATES / QUALIFICATIONS
3.3 Basic Counselling Skills.
Desirable: COVERING LETTER / CERTIFICATES
3.4 Hold a clean driving licence and have access to a vehicle. (Essential for
Refuge)
Desirable: COVERING LETTER / CERTIFICATES
We are committed to fostering an inclusive and diverse environment. We strive for
equality in service delivery and employment practices. It is imperative that all staff
comprehend and actively endorse this policy in their daily responsibilities.
All employees have a responsibility for their own health and safety and that of others
when performing their duties and must help us to apply our general statement of
health and safety policy.
Hopian is committed to safeguarding and protecting the welfare of children and
young people and expects all staff and volunteers to share this commitment. A
satisfactory Criminal Record Bureau check will need to be returned prior to
commencement of employment.
This specification has been prepared in accordance with the requirements of the
organisation’s Equal Opportunities and Employment Policy(ies).
Whilst every effort has been made to outline all the main duties and responsibilities
of the post, a document such as this does not permit every item to be specified in
detail. Also, the post holder may, from time to time, be asked to undertake other
reasonable duties commensurate with the grading of the post. We will undertake to
make any reasonable adjustments to a job or workplace to counteract any
disadvantages a disabled person may have.
Disabled applicants who meet the essential short-listing criteria will be guaranteed
an interview.
In the event of a large number of applicants meeting the essential criteria, desirable
criteria or occupational testing may be used as a further short-listing tool.
If you have any questions or want more information about this job or arrange an informal chat, please email,
enquiries@hopian.org.uk or call us on 0330 2020 571
Page 9 of 9
