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Regional Engagement & Support Lead - Norfolk & Waveney
This is a full time 37.5 hours per week, fixed term role until June 2027, with the possibility of extending.
The successful applicant must be able to fulfil the regional requirements of this position.
The role will require extensive travel across Norfolk & Waveney (with fuel costs paid).
The key priorities of this role are:
- Improving Quality and Coordination of End-of-Life Care by ensuring that MCCR is used to record and share up-to-date information about patients’ needs, wishes and preferences, making this information accessible to all professionals involved in their care.
- Actively engage stakeholders from all relevant sectors (including primary, community, acute, hospice, care homes, mental health trusts, ambulance and out-of-hours services) to drive adoption and consistent use of MCCR, while addressing any barriers.
- Provide comprehensive education and training in MCCR use and to ensure staff are confident and competent. Offer ongoing support, facilitation, and resources to encourage meaningful use and avoid superficial engagement.
- Establish reliable feedback mechanisms and use regular reporting to monitor MCCR uptake, quality of data and impact on outcomes. Use data to identify areas for improvement, support quality improvement initiatives and demonstrate value.
- Promote the benefits of MCCR to all stakeholders, highlighting its role in improving patient care rather than just as an IT solution.
£30,000 per annum
37.5
Norfolk & Waveney
- Demonstrable experience working within health or social care settings, with an understanding of multi-disciplinary and cross-organisational working.
- Experience in delivering training, presentations or educational sessions to diverse professional groups.
- Strong IT skills, including experience with electronic patient records or digital care systems.
- Excellent verbal and written communication skills with the ability to engage and influence a wide range of stakeholders.
- Effective interpersonal skills.
- Flexible and positive.
- Responsible.
- Well organised.
- Full, valid UK driving licence.
- Self-motivated.
- Ability to work effectively under pressure, to deadlines and to prioritise workloads.
- Ability to work effectively as part of a team with good interpersonal skills.
- Demonstrable commitment to continuous professional development.
- Ability to travel independently to other sites.
X
Thank you and welcome!
CloseWe’ll be in touch every month to make sure you’re the first to know about the how your incredible support is making a difference to local people facing dying, death and bereavement, along with some of the ways you can get involved, including opportunities to donate, volunteer, shop and fundraise.
X
How we use this information
We’d love to be able to thank you for your incredible support and keep you posted on how it makes a difference to local people facing incurable illness and bereavement. If you would like to hear about our services and ways you can support, including opportunities to donate, volunteer or fundraise please sign up to receive our monthly newsletter.At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468.Close
At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468.
X
Processing fees
CloseWhen you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.
We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.
X
About Gift Aid
CloseWe are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid
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Make a difference
People like you help us every day through regular donations
This website uses cookies to deliver a personalised service and to ensure you get the best experience possible. For more information please review our cookie policies page.
We help people in north east Essex face incurable illness and bereavement, supporting them, their families, friends and carers.
St Helena offers support at the Hospice in Colchester and in patients own homes via our Hospice in the Home, SinglePoint and Virtual Ward services.
St Helena helps adults, children & young people who have been bereaved. Our grief counselling is available for anyone, not just those with a hospice connection.
A third of our funding comes from the NHS, the remaining two thirds is raised from the generosity and support of people like you.
Your donation will help people in north east Essex facing incurable illness & bereavement.
Donate to charity in memory of your loved one. Every donation helps people in north east Essex face incurable illness & bereavement.
Fundraise your way as an individual, as a group, at school or at work and raise vital funds to help ensure more local people have dignity and choice at the end of life.
Leaving a gift in your Will to St Helena Hospice can leave a lasting legacy.
Find out more about how your business can support St Helena Hospice through corporate partnership, support and fundraising.
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What we offer
- Find out more
- For patients and families
- Find out more
- The hospice
- Hospice in the Home
- SinglePoint
- Home Ward
- Commissioned care services
- Hospice services self-referral form
- Family support
- Safe Harbour
- Spiritual care
- Book of Remembrance
- Respite care
- Complementary therapies
- My Care Choices
- Visiting St Helena Hospice
- Patient communication
- St Helena support emails
- Patient information centre
- Zest young adult service
- Bereavement support
- For health and social care professionals
- Compassionate Communities
- My Care Choices
- St Helena Care & Support
- Commercial cleaning
- How you can help us
- Refer
- About us
- Dying Matters
- Work for us
- News and stories
- Contact us
- Help Centre
- Shop
- Basket (0)
- Accessibility
This is a Nights only role.
We will consider full and part time applications
You would be working as part of the Hospice MDT and Hospice in the Home MDT
You will provide high standards of specialist palliative care to patients and their relatives, including assessment, planning, implementing and evaluating care needs.
Organise day to day work tasks and direct less experienced or junior colleagues. Ensure that patient safety is maintained at all times.
Triage calls over 24 hours and give advice and support to patients who are known to St Helena or have their details recorded on the My Care Choices Register.
Please note that this post requires an enhanced DBS check.
£29,970 to £36,483 per annum
up to 37.5 hours per week
St Helena Hospice, Colchester
Must be Registered Nurse or Paramedic with a Full UK Driving Licence and access to a vehicle.
Must have experience of handling difficult situations and be able to recognise and respond to crisis situations.
X
How we use this information
We’d love to be able to thank you for your incredible support and keep you posted on how it makes a difference to local people facing incurable illness and bereavement. If you would like to hear about our services and ways you can support, including opportunities to donate, volunteer or fundraise please sign up to receive our monthly newsletter.At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468.Close
At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468.
X
Thank you and welcome!
CloseWe’ll be in touch every month to make sure you’re the first to know about the how your incredible support is making a difference to local people facing dying, death and bereavement, along with some of the ways you can get involved, including opportunities to donate, volunteer, shop and fundraise.
X
Processing fees
CloseWhen you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.
We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.
X
About Gift Aid
CloseWe are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid
Originaltext
Diese Übersetzung bewerten
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Make a difference
People like you help us every day through regular donations
This website uses cookies to deliver a personalised service and to ensure you get the best experience possible. For more information please review our cookie policies page.
Core responsibilities include:
Champion the Safe Harbour mission by improving access to hospice and palliative care for underserved groups, including individuals with learning disabilities, members of the traveller community, people experiencing homelessness, unpaid carers, BAME and LGBTQ+ communities, and those affected by mental health challenges, substance use, socio-economic disadvantage, and neurodiversity.
Identify and cultivate a network of community assets, resources and partnerships to support inclusive service delivery.
Actively engage with local groups, service providers and members of the public to raise awareness of hospice services and promote understanding of end-of-life care options.
Collaborate with Safe Harbour communities to co-design and deliver meaningful events, activities and projects that reflect their needs and values.
Provide tailored support to patients and families from marginalised backgrounds, helping them navigate services and access compassionate, culturally sensitive care.
Contribute to the delivery and development of the Compassionate Companions service, offering compassionate conversations around end-of-life planning to individuals at the end of life.
This is a full time role 37.5 hours per week (job share will be considered). You must have a Full UK Driving Licence and access to a car.
£28,000 - £30,000 per annum
37.5
Colchester and Tendring
Someone who is self-motivated, able to think creatively and use initiative.
A caring professional who can advocate for their patients.
Good organisational skills.
Someone who is passionate about equality, diversity and inclusion and wants to make a difference through their work.
X
How we use this information
We’d love to be able to thank you for your incredible support and keep you posted on how it makes a difference to local people facing incurable illness and bereavement. If you would like to hear about our services and ways you can support, including opportunities to donate, volunteer or fundraise please sign up to receive our monthly newsletter.At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468.Close
At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468.
X
Thank you and welcome!
CloseWe’ll be in touch every month to make sure you’re the first to know about the how your incredible support is making a difference to local people facing dying, death and bereavement, along with some of the ways you can get involved, including opportunities to donate, volunteer, shop and fundraise.
X
Processing fees
CloseWhen you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.
We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.
X
About Gift Aid
CloseWe are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid
Originaltext
Diese Übersetzung bewerten
Mit deinem Feedback können wir Google Übersetzer weiter verbessern