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* To provide a welcoming, reassuring and efficient service by answering all the Angora sites internal and external calls.

* To provide visitors with any information necessary to facilitate their visit to Angora and direct them to the necessary personnel.

* To answer all calls regarding furniture collections and deliveries, scheduling dates using Ipad and booking system provided.

* To provide any administrative duties as required by the Retail Support Team, i.e. letter writing, invoicing, ordering, recording personnel attendance, maintenance of all signing in/out sheets, archiving records.

* The jobholder is responsible for organising collections and deliveries requested by phone or online via the Boxmove software and highlighting any issues to Boxmove should they arise.

* Liaise with suppliers and contractors for the purchase of shop/site consumables and equipment as required and ensure the printer is in operational order for the Angora site.

* Help with stock takes at Hospice sites to ensure that they are conducted and accurate records are kept, ensuring good financial practice and all stock is accounted for.

* To provide administration support to book retail events, make contact with suppliers and to facilitate events i.e. writing letters and providing phone contact.

£9549.96 per annum

15 hours per week

Angora, Peartree Road, Colchester, CO3 0AB

Clear communication skills

Excellent telephone manner

Attention to detail

Strong IT skills

Good office experience

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Thank you and welcome!

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We’ll be in touch every month to make sure you’re the first to know about the how your incredible support is making a difference to local people facing dying, death and bereavement, along with some of the ways you can get involved, including opportunities to donate, volunteer, shop and fundraise.

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How we use this information

We’d love to be able to thank you for your incredible support and keep you posted on how it makes a difference to local people facing incurable illness and bereavement. If you would like to hear about our services and ways you can support, including opportunities to donate, volunteer or fundraise please sign up to receive our monthly newsletter. 

At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468.Close

At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468.

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Processing fees

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When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.

We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.

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About Gift Aid

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We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid
 

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