THE SURREY CARE TRUST

JOB DESCRIPTION – Fixed term post until January 2027 in the first instance

ROLE TITLE:

Assistant Youth and Family Coordinator

REPORTING TO:

Programme Manager

LOCATION:

Home based, with travel throughout Surrey

HOURS: 30 hours

SALARY: £13.08 per hour

CLOSING DATE:

INTERVIEW DATE:

Surrey Care Trust is a local charity that helps people to improve their skills for life, work and learning through
counselling, education, mentoring and volunteering. Our programmes support disadvantaged families in improving
their chances in life. Through our programmes we are enabling people throughout Surrey to overcome the
disadvantage of low skills, poor educational achievement, limited opportunities and tough financial circumstances.

We offer a broad range of programmes - support for families and their children at our Spelthorne Family Centres;
offering vulnerable and challenging young people an alternative approach to education at our STEPS learning centre;
a free and independent youth counselling service for young people aged 16 – 25; mentoring young people and
adults to help them gain confidence and make positive changes; improving mental health and wellbeing through
Steps2Work Wellbeing and our nurture through nature programme at Gateway and Outside and Active; working to
bring the community together and taken action on local issues with our Stanwell Community Group project;
supporting 18-24’s into employment through Steps2Work in Woking; and creating a different environment for
people to learn new skills and give something back to society on our Swingbridge Community Boats.

Our Vision
We are the local charity working with volunteers, to make Surrey a place where vulnerable people have the
opportunities, skills and support they need to achieve their potential.

Our Mission
We are breaking the Cycle of Disadvantage in Surrey by equipping vulnerable people with the skills and confidence
they need to change their lives, and their futures.

Surrey Well-Being Partnership SWP (SWP)
Surrey Care Trust (SCT) is a partner of the Surrey Wellbeing Partnership (SWP) contract with Surrey and Borders
Partnership (SABP) and will be delivering a co-ordinated programme of ‘Wraparound Family Support’ to young
people and parents across parts of Surrey to develop their confidence, resilience, and mental wellbeing. This is part
of the early intervention aspect of CAMHS (Children and Mental Health Services) programme funding and supports
young people and families.

HR1.ISO.V5

Overall purpose of the role
Your role will be to work closely with the family, the mentor and the professionals involved in the family (school etc).
You will recruit, train, support and manage a bank of volunteer mentors who will be matched with young people and
parents living across Surrey as part of the Youth and Family work.  (NB the mentor is to be the primary person
working with the young person or parent).  You will work closely with the Wellbeing Team organising and logging all
information for volunteer training and support groups, including booking venues, receiving applications and
registering all information on Surrey Care Trust database. You will work collaboratively with all team members and
external agencies building relationships with our partner organisations.

Duties and Responsibilities
•  Recruit, train, support and manage volunteer mentors from a range of backgrounds

•  Maintain  central  mentor  records  –  e.g.  including  DBS,  mentor  spreadsheet,  volunteer  hours,  Goal  Based

Outcomes, Equality and Service Questionnaire etc.

•  To produce statistical and performance information to an agreed format and to deadlines for both SCT Partnership

Co-ordinator, contract manager and SCT Board

•

Liaise with Project Manager to ensure referrals are suitable

•  Work alongside a coordinator to receive parent referrals to enable a strong supportive network for the young

person including initial assessments and home visits

•  Working  with  the  team  match  volunteer  mentors  with  young  people  and  offer  ongoing  support  to  the  young

person and their family

•

•

Liaise with Wellbeing Team to ensure all data and recording systems are retained in appropriate format and to
deadlines for both SWP and SCT Board

Liaise with schools, social workers, Mindworks and other voluntary and statutory agencies to identify the support
already in place and build on existing networks in the borough – e.g. faith groups/sports/music or art clubs/LGBGT
groups/Surrey Young Carers

•  Organise activity days for young people with the Wellbeing Team

•

Liaise with other SCT programmes to develop and organise Wellbeing groups with other staff members

•  Document all family contact, complete required paperwork and provide regular case studies linked to the

recording systems required for Outcome measures to demonstrate impact.

•  Provide regular case studies linked to the recording systems required for SWP and SCT, and present

outcomes/reporting/outcome star information as required.

•  Attend relevant training and networking events to ensure ongoing opportunities for young people

•  Promote the vision, aims and values of SCT

•  Demonstrate and promote effective safeguarding practice

•  Any other duties commensurate with the role

•  Skills and Expertise

ESSENTIAL

DESIRABLE

Education, Training and Work Qualifications

A Level standard or equivalent

Relevant Experience

Experience of working with young people

Experience of working in an organisational, project or
administrative capacity
Good standard of computer literacy including Microsoft
Office at intermediate level

 Experience of working with professionals supporting
young people, using motivational interviewing and
solution focused techniques
 Experience of working in a charity, with volunteers or
within education

 An understanding of safeguarding awareness;
recognising the importance of keeping children safe
and reducing the risk of harm

Knowledge

An understanding of recognising the need for
assessment, planning, intervention and reviewing in a
restorative way in relation to supporting young people

An understanding of mental health issues

An understanding of emotional, social, social media and
level of risks with young people
Experience of working with, or supporting young
people with mental health issues.
An understanding of emotional, social, social media and
level of risks with young people

Skills and Expertise

Able to relate confidently to both adult volunteers,
parents and young people
Excellent planning, administrative and organisational
skills

Good verbal and written communication skills

Flexible in approach, using initiative, prioritise own
workload without day-to-day supervision and work
remotely

Good listener and a passion for young people to thrive

Able to travel across Surrey to meet referrals

Car driver with full licence

An enhanced DBS is required for this role.

The role will involve travel to schools and some home working.

For an initial discussion about this role please contact
Sian Jones on sian.jones@surreycaretrust.org.uk or Phone 07765257022

To submit an application please complete an application form and send it to recruitment@surreycaretrust.org.uk
– Closing date for applications is enter closing date