Role: Volunteer Kitchen Assistant
Location: Tapping House, Hillington
Volunteer Lead: Chef Manager
Hours: 3-4 hours a week (between 10am-3pm)
Purpose of Role & Service
The Hospice café provides meals to all patients, visitors, staff and volunteers. This role is to assistant the catering team in the smooth running of our café marinating high standard of hygiene and food safety.
Key Activities
Loading and unloading the dishwasher
Washing some dishes by hand when required
Serving patients/visitors/ staff/ volunteers at the till
Taking cash payments and electronic forms of payment
Restocking cutlery and crockery shelves
Taking meals to patients/ visitors/staff/ volunteers
Comply with food hygiene and safety requirements
Maintaining high standards of cleaning
Report all near misses, accidents and incidents
Full training will be provided
Organisational Responsibilities
To seek help and support when needed
Participate in mandatory training and attend any courses that may be relevant
Attend volunteer meetings and sessions whenever possible
To act within your scope of your volunteering role at all times
To respect at all times confidentiality of information covering patients, staff and volunteers
Please download the full description of the Kitchen Assistant role.
Apply online, or download the Application Form
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The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
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We are currently recruiting for volunteers to support patients and their families, primarily in patients homes.
As a Butterfly Volunteer you will be supporting those approaching the end of their life. You will be providing company, comfort, reassurance and emotional support to patients and their families.
If you would like more information about this role please email volunteers@tappinghouse.org.uk
Apply online, or download the Application Form
Volunteer at our shop in Downham Market – help local people to shop locally!
Our popular shop in Downham Market needs more assistants to join the friendly team. It’s a great way to get involved in your local community, meet new people, and help us make the most of good quality donated items.
There are lots of different tasks – you could be helping customers with their purchases, sorting through donations or helping create an attractive floor or window display.
On Monday afternoons we need more people to sort through new goods, getting them ready to be put on sale. Tuesday afternoons and Fridays we’d welcome people who are willing to take cash and card payments at the till. Saturdays are particularly busy, so you’d be asked to operate the till or process donated goods.
If you’ve worked in a shop before that’s ideal but you’ll get all the training you need in the shop.
Apply online, or download the Application Form
Join our friendly team of volunteers across our 10 hospice retail shops in West Norfolk and into Cambridgeshire. There’s a role for everyone — from serving customers on the shop floor and sorting donations behind the scenes, to creating eye-catching window displays and helping with admin. Whether you can give a few hours a week or more, your time will help raise vital funds to support local individuals and families receiving hospice care.
Volunteering is a great way to meet new people, gain experience, and give back to your community.
We’d love to welcome you on board!
Role: Warehouse Assistants
Location: Distribution Centre, Lubeck Road, PE30 2JE
Volunteer Lead: Warehouse Manager
Hours: 2-3 hours a week
Purpose of Role & Service
Our outstanding care services cost a staggering £5.7m to provide each year and this year alone we will need to raise £4.1 million to provide the care patients truly deserve. Our retail income makes a huge contribution to the funding of the Hospice’s services. You will be making a difference to helping us raise vital funds for Tapping House and help to reduce our waste.
We are looking for people to help us with the below roles so that we can expand our recycling programme, increase the income to Tapping House and create a healthier planet.
Below is a list of roles we need help with, you may be interested in one or a couple of these roles.
You can do any combination of these according to your strengths and please no that you do not have to do all tasks.
Full training will be given.
Key Activities
Sortation of books/games/DVD’s
· Use barcode scanner to scan books/DVD’s/games
· Box items up ready for collection
Metal
· Metal segregation
· Removing plugs from items
· Sorting metals into specific types
· Stripping cables
· Pulling ring pulls of cans
Sortation of mobile phones and tablets
· Sort mobile phones and tablets
· Run devices though the computer programme to professionally erase
and restore to factory settings so they can be sold on
· Charging them up
· Take photos to prepare for eBay listing
To view the full Volunteer Role Description
Apply online, or download the Application Form
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Volunteer at our new shop in King’s Lynn – no experience needed, just enthusiasm!
We’re getting ready to open our newest hospice charity shop in December, and we’re looking for retail volunteers to join our team.
If you enjoy chatting with customers, creating displays, sorting stock, or keeping a shop running smoothly, we’d love to hear from you. Just a few hours of your time can make a big difference.
The new shop is close to Morrisons – you’ll be helping get ready for our big opening before Christmas.
There are lots of different tasks – you could be helping customers with their purchases, sorting through donations or helping create an attractive floor or window display.
If you’ve worked in a shop before that’s ideal but you’ll get all the training you need.
Apply online, or download the Application Form
We need more volunteer drivers to help with this vital service – Monday to Friday.
Our Patient Transport service provides a safe and efficient, high quality transport service for patients, their families and their carers – from their homes to the hospice, and back home again. This may be for day therapy assessments and groups, bereavement or family support, complementary therapies or any other service offered by the hospice.
Using one of the hospice vehicles, or your own, you’ll pick passengers up at a prearranged time and take them from their home to the hospice. Most times, you’ll wait and take them home again.
Apply online, or download the Application Form
Join our retail team in Fakenham and help create a lively and attractive place for locals to shop. We particularly need a volunteer to cover the till on Tuesday mornings 9am – 1pm and on Saturday afternoons 1pm – 5pm.
This popular shop in the heart of Fakenham needs more volunteers to help customers with their purchases. It would be great if you could make a regular commitment for the hours you’re happy to come in – this could be as little as one or two hours at a time if you can’t manage a full four hour shift.
You’ll be providing invaluable help with the running of the shop, keeping it stocked and attractively displayed. You can get involved as much or as little as you like by sorting out stock, putting your own stamp on the shop displays, serving customers at the till. If you’ve worked in a shop before that’s ideal but we’d also like to hear from people who are willing to learn new skills.
Apply online, or download the Application Form
Job Title: Deputy Shop Manager – Wisbech Shop Salary: £24,375 pa Location: Unit 6, Cromwell Road Retail Park, PE14 0SLHours of work: 37.5 hours per week over 5 flexible days (Monday to Sunday)Annual Leave: 25 days increasing to 27 after 5 years’ service and 29 after 9years’ service + 8 days in lieu of public holidays (FTE)
Closing Date: Friday 9th January 2026
Previous applicants need not apply.
If you have any queries please email recruitment@tappinghouse.org.uk
Job SummaryTo assist the Manager in maximising the contribution from the shop to Tapping House, focusing on income and stock generation. To manage the shop
volunteer teams by providing leadership, support and guidance in the Manager’s absence. To ensure that the shop is used to promote the Hospice and its activities.
For more information please read the Job Description for this role.
Location: Wheatfields, Hillington
Employment Flexible Hours Part Time
Title: Palliative Nursing Assistant – Hospice @ HomeSalary: £24,005 pa (FTE)- plus enhancements – Saturday-midnight to midnight + weekdays after 8pm and before 6am = 30% Sunday + Public Holidays = 60%.
Location: Tapping House, Wheatfields, HillingtonHours of work: 36 hours per week (Monday to Sunday)
Annual Leave: 25 days increasing to 27 after 5 years’ service and 29 after 9 years’ service + 8 days in lieu of public holidays (FTE)
Closing Date: Friday 9th January 2026
Previous applicants need not apply.
If you have any queries please email recruitment@tappinghouse.org.uk
Job SummaryThe Palliative Nursing Assistant is a key member of the multidisciplinary care team delivering a range of patient care duties under the supervision of the Registered Nurses and Allied Health Professionals across the Hospice, providing holistic patient care based on physical, psychological and spiritual needs of individuals in our care.
The post-holder may be required to work in other clinical areas as appropriate to meet the needs of the service as directed by the Nurse Manager or nurse in charge and will participate in internal rotation to night duty and unsociable hours working to meet the needs of the service.
For more information please read the Job Description for this role.
Location: Wheatfields, Hillington
Employment Part Time
Title: Rehabilitative Palliative Care Assistant Salary: £24,005 pa (FTE)- plus enhancements – Saturday-midnight to midnight + weekdays after 8pm and before 6am = 30% Sunday + Public Holidays = 60%.
Location: Tapping House, Wheatfields, HillingtonHours of work: 30 hours per week – variable shifts including weekends and unsocialable hours
Annual Leave: 25 days increasing to 27 after 5 years’ service and 29 after 9 years’ service + 8 days in lieu of public holidays (FTE)
Closing Date: Friday 9th January 2026
Previous applicants need not apply.
If you have any queries please email recruitment@tappinghouse.org.uk
Job SummaryTapping House (TH) is a leading provider of palliative care services in Norfolk. We are an independent charity delivering innovative and specialist rehabilitative therapy, end of life care and bereavement services.
This post supports the Inpatient Unit team fulfil their objectives, ensuring the fundamentals of care are provided at the point of contact and ensures delivery of a range of interventions to meet the needs of patients within the IPU setting using a holistic approach. The post holder plays a critical role in empowering the IPU team to embed the principles of rehabilitative palliative care.
For more information please read the Job Description for this role.
Job Title: Retail Cover Sales Assistant
Salary: £14,286 pa
Location: Varying locations depending on shop cover
Hours of work: 22.5 hours over 3 varying days per week (Monday to Sunday)
Annual Leave: 25 days increasing to 27 after 5 years’ service and 29 after 9years’ service + 8 days in lieu of public holidays (FTE)
Closing Date: 16th January 2026
Previous applicants need not apply.
If you have any queries please email recruitment@tappinghouse.org.uk
Job Summary
Tapping House currently operates 11 shops, an eBay shop and a warehouse in the local area. The jobholder will provide cover, at a sales assistant level, to these shops during periods of holidays, sickness and other absences. You will assist the Manager and Deputy Manager in maximising the contribution from the shop to Tapping House focusing on income and stock generation. You will assist in managing the shop volunteer teams by providing leadership, support and guidance in the Manager’s and Deputy Manager’s absence. You will ensure that the shop is used to promote the Tapping House and its activities.
Mileage expenses will be covered subject to the candidate having appropriate business insurance in place.
For more information please read the Job Description for this role.