Training and Qualifications Administrator Peeple is a charity based in Oxford committed to promoting the importance of the early years and the role of parents in their child’s learning. Our purpose is to support parents and children to learn together through everyday activities at home. We work directly with families in Oxfordshire and train practitioners from around the UK to deliver our programmes. Purpose of the role The main focus of this post is the day to day organisation of training courses for practitioners, and the administration of accreditation both for practitioner training and for Peep Progression Pathway parents/carers, as part of the Training and Accreditation Team. The role requires a flexible and positive approach, and a willingness to learn new skills and adapt to the needs of the organisation. We are seeking an individual who is highly organised and capable of managing multiple tasks efficiently. You should be proactive, using your initiative to anticipate the fluctuating workload, and be detail-oriented to ensure accuracy in all tasks. You should have a friendly, approachable nature and enjoy working at all levels, possess excellent communication skills, and be diplomatic. A confident IT user with a strong understanding of Microsoft Office, particularly Excel. Why Peeple At Peeple, we pride ourselves on a culture that values and supports all our team members. We care about the well-being and happiness of our people and encourage a healthy work-life balance through our flexible working approach. Our family-friendly policies ensure that you can thrive in your career while also meeting your family's needs. We understand the importance of physical and mental well-being and will support you with your personal and professional growth. Reports to: National Training and Accreditation Manager Accountabilities • Ensure the smooth delivery of a range of training courses for practitioners delivered across the UK and Ireland • Process invoices, chase outstanding payments and produce reports • Provide administrative support to the Training Administration team Key Performance Areas 1. Administration of training and accreditation 1.1. 1.2. Carry out the administration of a range of training courses for practitioners delivered across the UK and Ireland, including making practical arrangements with course organisers, venues and trainers. Respond, as the first point of contact for enquiries from existing and new customers. Refer more complex queries on to other team members, as appropriate. Peeple – supporting parents and children to learn together Peeple is an independent charity which supports parents and children to learn together. Registered charity no. 1144975 in England & Wales and no. SCO44031 in Scotland, and company limited by guarantee in England & Wales no. 07514469. Peep Learning Ltd is the trading subsidiary of ‘Peeple’. Registered company no. 4089209. VAT reg. no. 768 4173 94. Registered address (both Peep Learning Ltd and Peeple): The Peeple Centre, Littlemore, Oxford OX4 6JZ 1.3. 1.4. 1.5. 1.6. 1.7. Administer systems for practitioner and parent accreditation. Book accommodation and manage logistics for trainers. Input training and accreditation information onto various record keeping systems including the training database and spreadsheets. Process orders from customers for Peeple publications and other learning resources which support the programme and ensure they are packed and dispatched promptly. Organise printing and ordering of resources including seeking copyright permissions where required. 2. Invoicing and Financial Administration 2.1. 2.2. 2.3. Generate and process invoices related to practitioner and parent accreditation working closely with the Finance Manager. Generate and process invoices related to the delivery of training and trainer invoices Issue invoices to delegates, chase outstanding payments and process purchase invoices 3. General Administration 3.1. 3.2. 3.3. 3.4. Input training and accreditation information onto various record keeping systems including the training database and spreadsheets. Support with the smooth running of the Arlo training platform, propose system improvements to enhance operational efficiency. Set up and implement administrative systems for new projects or new areas of work as required including both local and national programme delivery Take responsibility for general office administration in one or more areas, for example, health and safety, intellectual property rights, facilities. 3.5. Work flexibly with other administrative staff in Peeple and support the general administration needs of the organisation. 3.6. Implement all Peeple policies including health and safety, equal opportunities, confidentiality and data protection. 3.7. Undertake other duties as required consistent with the skills and experience required by this post. Summary of main terms and conditions of employment 1. Hours: Part time 24-28 hours per week 2. Salary: £25,055-£26,155 (full time equivalent) p/a 3. Contract: FTC 12 Months Maternity Cover 4. Location: the post is office based at The Peeple Centre, Littlemore, OX4 with the option to work from home occasionally 5. Please note: this role requires a degree of physical ability, as the role involves carrying the packaged resources to and from the post office. 6. We will need to see original copies of relevant qualifications and proof of your eligibility to work in the UK. 7. It is essential that you hold a valid UK driving licence and have access to a car. Person Specification: Training and Qualifications Administrator Essential Experience and knowledge 1. Using administrative systems, ideally as an 7. office administrator Desirable Training and/or accreditation administration 2. Taking responsibility for an area of work 8. Setting up and managing databases 3. Using databases and spreadsheets 9. Using CRM (Customer Relationship Management) system 10. Updating web-pages/ uploading documents etc. 18. Ability to support others with IT skills; advanced knowledge of Microsoft Office Skills and personal qualities 4. Preparing financial and/or numerical information 5. 6. Interest in working for a charity Interest in early education and the aims of Peeple 11. Well-organised and efficient approach to work, including appreciation of the importance of systems, accuracy and attention to detail 12. Ability to be flexible and co-operate with other staff, as part of a small team 13. Helpful and friendly manner both face to face and on the telephone 14. Ability to communicate clearly both verbally and in writing 15. Ability to take initiative and adopt a problem solving approach; analytical skills 16. Excellent IT skills: especially Word, Excel and Powerpoint 17. Ability to produce numerical reports Qualifications 19. GCSE Maths and English (grade 4-9/old A-C) 20. A’ level(s)/ level 3 (or equivalent) or evidence of equivalent skill level
Office and Training Admin Assistant Peeple is a charity based in Oxford committed to promoting the importance of the early years and the role of parents in their child’s learning. Our purpose is to support parents and children to learn together through everyday activities at home. We work directly with families in Oxfordshire and train practitioners from around the UK to deliver our programmes. Purpose of the role This role provides essential administrative support to our training administration team and wider organisation. The position involves a variety of responsibilities aimed at ensuring the smooth delivery of our training courses. You will be the first point of contact in the office, responsible for packaging and dispatching resources on time and contributing to the smooth running of the office. We are seeking an individual who is highly organised and capable of managing multiple tasks efficiently. You should be proactive, using your initiative to anticipate the needs of the team and organisation, and be detail-oriented to ensure accuracy in all tasks. You should have a friendly, approachable nature and always be willing to assist others. The ideal candidate will be comfortable using various IT packages and willing to support colleagues across the organisation with their IT needs. Why Peeple At Peeple, we pride ourselves on a culture that values and supports all our team members. We care about the well-being and happiness of our people and encourage a healthy work-life balance through our flexible working approach. Our family-friendly policies ensure that you can thrive in your career while also meeting your family's needs. We understand the importance of physical and mental well-being and will support you with your personal and professional growth. Reports to: National Training and Accreditation Manager Accountabilities • Ensure training and resource orders are processed, packed & dispatched in a timely manner. • Issue learners with the correct certification. • General support to ensure the smooth running of the office. Key Performance Areas Training and accreditation administration • Print and collate, pack & post training course materials to both delegates & trainers. • Invoice, collate, pack & post resource orders to customers and create & send certificates to learners promptly. • Oversee all postage needs, including daily trips to the Post Office for franked mail and coordinating courier collections for larger consignments. • Process orders from customers for Peeple publications and other learning resources which support the programme and ensure they are packed and dispatched promptly. Peeple – supporting parents and children to learn together Peeple is an independent charity which supports parents and children to learn together. Registered charity no. 1144975 in England & Wales and no. SCO44031 in Scotland, and company limited by guarantee in England & Wales no. 07514469. Peep Learning Ltd is the trading subsidiary of ‘Peeple’. Registered company no. 4089209. VAT reg. no. 768 4173 94. Registered address (both Peep Learning Ltd and Peeple): The Peeple Centre, Littlemore, Oxford OX4 6JZ • Organise printing and ordering of resources including seeking copyright permissions where required. General • Primary point of contact for visitors and support facilities management with organising routine and ad hoc repairs and maintenance for the office buildings. • Order and restock office supplies, manage office equipment (e.g., photocopier and franking machine), and troubleshoot issues as needed. • Ensure the smooth running of the office by managing the training room bookings and providing general administrative support to other departments and CEO. • Take responsibility for general office administration in one or more areas, for example, health and safety, intellectual property rights, facilities. • Work flexibly with other administrative staff in Peeple and support the general administration needs of the organisation. • Implement all Peeple policies including health and safety, equal opportunities, confidentiality and data protection. • Undertake other duties as required consistent with the skills and experience required by this post. Summary of main terms and conditions of employment 1. Hours: 20-24 hours per week 2. Salary: £23,555 – £25,555 (full time equivalent) per annum 3. Contract: Permanent 4. Location: the post is office based at The Peeple Centre, Littlemore, OX4 with the option to work from home occasionally 5. Please note: this role requires a degree of physical ability, as the role involves carrying the packaged resources to and from the post office. 6. We will need to see original copies of relevant qualifications and proof of your eligibility to work in the UK. 7. It is essential that you hold a valid UK driving licence and have access to a car. Person Specification: Office and Training Admin Assistant Essential Experience and knowledge 1. Using administrative systems, ideally as an 6. office administrator Desirable Training and/or accreditation administration 2. Taking responsibility for an area of work 7. Setting up and managing databases 3. Using databases and spreadsheets 8. Using CRM (Customer Relationship Skills and personal qualities 4. 5. Interest in working for a charity Interest in early education and the aims of Peeple 10. Well-organised and efficient approach to work, including appreciation of the importance of systems, accuracy and attention to detail 11. Ability to be flexible and co-operate with other staff, as part of a small team 12. Helpful and friendly manner both face to face and on the telephone Management) system 9. Updating web-pages/ uploading documents etc. 17. Ability to support others with IT skills; advanced knowledge of Microsoft Office 13. Ability to communicate clearly both verbally and in writing 14. Ability to take initiative and adopt a problem solving approach; analytical skills 15. Excellent IT skills: especially Word, Excel and Powerpoint 16. Ability to produce numerical reports Qualifications 18. GCSE Maths and English (grade 4-9/old A-C) 19. A’ level(s)/ level 3 (or equivalent) or evidence of equivalent skill level
Job advert: Peep Practitioner Location: Littlemore, Oxford (with travel in Oxfordshire) Contract type: Permanent, 18-24 hours per week Overview of the role: Are you interested in a meaningful role where you’ll support parents to build on their children’s early learning, while developing your own skills along the way? We’re looking for a highly organised and proactive Peep Practitioner to deliver a range of children’s development services and programmes to parents and carers. In this role, you’ll work in partnership with parents, carers, and other professionals to deliver evidence-based Peep programmes like Learning Together in underserved communities across Oxfordshire. This is a fantastic opportunity for someone who is passionate about working with families and eager to support young children’s early development in the local community. Who are we? Peeple is a charity based in Oxford committed to promoting the importance of the early years and the role of parents in their child’s learning. Our purpose is to support parents and children to learn together through everyday activities at home. We work directly with families in Oxfordshire and train practitioners from around the UK to deliver our programmes. We pride ourselves on a culture that values and supports all our team members. We care about the wellbeing and happiness of our people and encourage a healthy work-life balance through our flexible working approach. Our family-friendly policies ensure that you can thrive in your career while also meeting your family's needs. We understand the importance of physical and mental well-being and will support you with your personal and professional growth. Responsibilities: Service delivery: • Deliver Peep programmes including Learning Together, and other family learning programmes as required primarily in underserved communities in Oxfordshire. The role will include group and 1-1 work in settings and family homes. You will work in partnership with parents/carers and other professionals. • Work with parents/carers and their children in accordance with our code of conduct and Delivery Team Procedures document. • Deliver Peep Programmes to groups of parents and children, in 1-1 work with families and through Stay and Play or other informal sessions. • Preparation of sessions, delivery of programmes, follow-up and family recruitment to ensure funders attendance targets are met. 1 www.peeple.org.uk • Assist in the organisation of, and take part in, special events and outings. • Deliver accredited family learning units to parents. Monitoring and evaluation: • Complete registers, collect feedback from families and write reports for evaluation purposes to meet the requirements of funders and management needs. • Monitor and evaluate attendance to assigned groups to maximise engagement • Follow up with families who were absent from sessions in a timely manner Development and promotion: • Contribute to the development and piloting of additional resources for the Peep Learning Together Programme and or new programmes as required. • Support the implementation of Peep programmes to other organisations and practitioners, by sharing information and knowledge, participating in the development, preparation and delivery of workshops for other professionals. Partnership working: • Work in partnership with parents/carers and outside agencies in the best interests of the families to ensure a smooth pathway for families to access support. Inclusion: • Promote an inclusive approach to service delivery and address barriers to participation. Ensure the rights of children are respected and promoted in all Peep delivery. General: • Participate in individual and team processes for reflecting on practice and identifying areas for improvement. • Undertake relevant training and development as required, including Peep Learning Together Programme training and Parent Pathway training. Maintain an up-to-date knowledge of the Learning Together Programme. Develop and maintain an up-to-date knowledge of the Early Years Foundation Stage and other relevant frameworks and guidance. Reflect on other training opportunities and how they enhance practice. Implement all Peeple polices including safeguarding, health and safety, equal opportunities, confidentiality and data protection. Demonstrate a commitment to safeguarding and promoting the welfare of children and young people and for ensuring they are protected from harm. • • Undertake any other duties as required by Peeple and consistent with the skills and experience of a Peep Practitioner. / see over for Person specification www.peeple.org.uk 2 Person specification: Criteria Essential Desirable Experience • Working with young children and families in • Experience of the Peep individual or group context programme • Working with adults in a learning context • Experience of group work and/or outreach work Knowledge & Understanding • Recognising and understanding the existing everyday learning strategies that parents and carers use • Knowledge of the Peep Learning Together programme • Understanding the needs of children and families, particularly ‘harder to reach groups’ • Sound knowledge of child development and of the Early Years Foundation Stage (EYFS) • Understanding of safeguarding procedures and commitment to health and safety and the welfare of the child • Commitment to inclusive practice and equal opportunities Skills & Personal Qualities • Good interpersonal and communication skills including group facilitation skills • Skilled at looking after the needs of young children • Ability to empathise whilst maintaining professional boundaries • Well organised and reliable • Highly motivated and able to take initiative • Flexible and responsive approach to working with families and colleagues • Ability to reflect and improve on practice • Ability to keep accurate records and produce written materials including reports and case studies • IT skills including use of email and internet Qualifications • GCSE Grade A-C in English and Maths or • Peep City and Guilds or equivalent AIM Practitioner Accreditation • Level 3 in early years, childcare or other relevant level 3 qualification www.peeple.org.uk 3