Job advert:
Office & Training Assistant (FTC)

Peeple is a charity based in Oxford, dedicated to promoting the importance of the early years and the

vital role parents play in their child’s learning. Our purpose is to support parents and children to learn

together through everyday activities at home, working directly with families in Oxfordshire and training

practitioners from across the UK to deliver our programmes.

We’re looking for a highly organised and detail-oriented Office & Training Assistant to join our team

on a fixed-term basis for 12 months. In this role, you’ll provide essential administrative support to the

team while also being the warm, welcoming first point of contact for visitors to the Peeple Centre. You’ll

play an important role in keeping our offices running smoothly by looking after day-to-day facilities,

managing the training room schedule, and supporting colleagues across the organisation with practical

administrative tasks.

As part of our Training Administration team, you’ll help to ensure our training courses run smoothly.

Your responsibilities will include preparing and dispatching resources on time, issuing certifications,

and providing general administrative support to the finance team when needed.

Role details:

•  Contract type: fixed-term (12 months)

•  Working pattern: full-time, though part-time will be considered (30+ hours per week)

•  Salary: up to £26,155 per year

Responsibilities:

Training Administration team support:

•  Prepare, pack, and post training materials for delegates and trainers accurately and on time.

•  Prepare, pack, post and invoice resource orders, seeking copyright permissions where

required and recording receipts in line with our finance procedures.

•  Track deliveries to ensure resources arrive on time, proactively resolving any issues.

•  Complete weekly stock checks of training materials and report any requirements to Senior

Administrators.

•  Respond to customer enquiries promptly and professionally.

•  Create and send learner certificates in a timely manner.

www.peeple.org.uk

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Office administration:

•  Manage all outgoing post, including daily Post Office runs for franked mail and arranging

courier collections for larger items. Regularly review postage and courier options and suggest

improvements where appropriate.

•  Act as the primary point of contact for visitors and support facilities management by

coordinating routine and ad hoc repairs and maintenance.

•  Order and restock office supplies, oversee office equipment (including basic IT), and

troubleshoot issues where possible.

•  Support the smooth running of the office by managing training room bookings and providing

general administrative support to the rest of the organisation.

•  Carry out any other duties appropriate to the role and your skills.

Person specification:

Essential:

•  Proven experience in managing diverse administrative tasks within an office environment.

•  Excellent organisational skills with the ability to prioritise tasks effectively.

•  Ability to work to deadlines.

•  Strong computer skills including proficiency in Microsoft Office (Word, Excel, PowerPoint).

•  Strong communication skills with a confident telephone manner.
•  Flexible approach with a proactive attitude.

•  Enthusiastic team player with a keen eye for detail.

Desirable:

•  Experience in the Early Years sector.

www.peeple.org.uk

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