Retail Media & Performance Manager

About the role

As Retail Media & Performance Manager, you will support the Retail Media & Performance Lead as part of the data and commercial hub within the Waitrose Customer department. You will support the process of all activity having relevant performance targets, metrics and measurements in place, and that performance can be monitored, reported on and enhanced as appropriate. This will include a focus on data analysis, report creation and administrative support in relation to scorecards, budgets and retail media planning within customer channels.

If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

At a glance:

• Salary: £45,000 - £71,000 per annum

• Contract type: This is a permanent opportunity

• Hours and location of the role:

  • 35 hours per week

  • Your home location will be our Bracknell Head Office

  • The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team attend the office 1 - 2 days a week to connect and attend key meetings on more of an ad-hoc basis

Key responsibilities:

• Marketing Performance Support:Assist in ensuring all customer function activity has appropriate targets (KPI’s) & measurements in place to track performance against original objectives. Create templates and coordinate inputs with stakeholders
• Reporting:Create charts and reports to support periodic reviews for the leadership team (including management board sessions), including inputs from activity scorecards
• Return on Marketing Investment:Assist in the communication & monitoring of return on marketing investment

• Budget Support: Support the overview of budget allocation, position against plan, spend and scope of work. Provide administrative assistance to the Customer Performance Lead in monthly cadence with Finance

• Data Analysis and Recommendations:Work closely with customer insight, finance, data & Analytics to analyze data, identify trends and create required graphs/tables to support process to improve marketing performance
• Marketing Mix Modelling (MMM):Support the Retail Media & Performance Lead as a contact in the Waitrose Customer for marketing mix modelling (MMM) working with the Customer channel teams, Pan Partnership team and vendor (Transunion)
• Retail Media: Support the Retail Media & Performance Lead in the management of Retail media investment aligned to the plan and to budget

Team Manager Nights

About the role

As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose, passionate Partners serving food lovers.

Your strong leadership and team working skills will make all the difference to your team and, ultimately, the impression our customers have about the Waitrose brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime, whilst helping to maximise sales and profit.

If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities

It's fast paced and at times you'll oversee the entire day-to-day operation of the shop.

- Using your commercial skills to maximise sales and profit while minimising wastage.

- Ensuring consistently high levels of availability and merchandising as well as delivering an efficient, legal, and secure store operation.

- Improving and maintaining customer satisfaction.

- Using your people skills to manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences.

- Create a supportive culture of care, belonging, pace and productivity.

- Engage and lead partners in delivering and embedding change consistently and effectively within your shop.

Essential skills/experience you'll need

- Experience of leading a team in a fast-paced, customer focused environment.

- People Management skills.

- Able to demonstrate an innate passion for and understanding of retail.

- Resilience to support and plan your team’s response to change.

- Ability to influence stakeholders.

- Advanced communication skills.

Desirable skills/experience you may have

- Experience of supporting with the Disciplinary and Grievance process.

- Regulatory Compliance Management.

- Personal Licence Holder.

- Food Hygiene Level 3.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

Spedan Lewis was ahead of the NHS formation by 19 years by recruiting the first Partnership doctor in 1929. We're still proud to have an in-house Occupational Health Service nearly 100 years later and all the nurses and doctors are Partners.

Did you know?

Spedan Lewis was ahead of the NHS formation by 19 years by recruiting the first Partnership doctor in 1929. We're still proud to have an in-house Occupational Health Service nearly 100 years later and all the nurses and doctors are Partners.

Customer Delivery Driver, Supermarket Assistant, Various London Branches

About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.

When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.

If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18-years or older to work in this role.

Job Description

Please only apply if you are able to work at the locations specified on this vacancy.

Mill Hill - Friday & Saturday 13:00-21:30

Finchley - Monday 14:00-22:00, Wednesday 06:00-14:00 & Saturday 07:00-15:00

Key Responsibilities

You'll typically start your day in store and you'll be responsible for:

- Checking your delivery routes for the day.

- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.

- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.

- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.

- Helping customers with their shopping and building a rapport with them based on trust and service.

- Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

- Full valid B-Category UK manual driving licence with no more than 6-points.

- Great customer service skills.

-Time management skills.

- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).

- Comfortable working independently with the ability to be self motivated and adaptable.

- IT literate.

Desirable skills/experience you may have

- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

As a Partner you can have access to Partner Only Promotions, giving even bigger discounts on popular brands in John Lewis shops.

Did you know?

As a Partner you can have access to Partner Only Promotions, giving even bigger discounts on popular brands in John Lewis shops.

Supermarket Assistant, Various North London Branches (East 4)

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Please only apply if you are able to work at the locations specified on this vacancy.

John Barnes: Various Part Time vacancies

We may not be able to proceed with your application, if you are unable to meet the location requirements advertised.

In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies.

The pay rate is £13.60 per hour (£13.85 After 90 days)

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.

- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.

- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.

- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.

- Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

- Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

- Experience of working in a customer facing role is welcomed.

- Up to date knowledge and strong interest in food and drink trends.

- Flexible approach to ensure the support of the whole branch.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

The Partnership has it's very own driving academy to train up the next HGV and Customer Delivery Drivers.

Did you know?

The Partnership has it's very own driving academy to train up the next HGV and Customer Delivery Drivers.

Customer Delivery Hub, Driver Installer

About the role

As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and install the products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew, driving a 7.5-tonne vehicle.

If you join us from 5th October 2025, in addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.00 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18 years or older to work in this role.

Salary up to £32,149 depending on experience.

Key Responsibilities

Your day will see you start at the delivery hub where you are based before heading out on a route. Your responsibilities will include:

-Being an ambassador for the John Lewis brand with great customer service is your number one priority.

-Load up your lorry with the day's deliveries working alongside the warehouse team.

-Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.

-Installing products efficiently and quickly for our customers and demonstrating how they work once installed.

-Keeping up to date with new products and technologies to ensure you perform your role at your best.

-Maintaining a safe working environment

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential skills/experience you'll need:

Previous experience of installation is required for this role and we'll assist in topping up your knowledge with our very own installer accreditation. Other required skills and experience include:

-Manual C1 UK driving licence (with a maximum of 6 points)

- DCPC (Driver Certificate of Professional Competence) or Driver Qualification Card by the first day in the role.

-Tachograph Card.

- Previous experience driving a 7.5-tonne vehicle.

- Previous experience in a customer-facing role.

- Great verbal communication skills both over the phone and in person.

- Good understanding of technology.

Desirable skills/experience you can bring:

-Installation and disconnection of white goods.

-TV installation.

- Assembly of a flat pack.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

In 2024 the Partnership launched it's first ever Virtual Work Experience programme, supporting 1300 participants get a taste of life at JLP.

Did you know?

In 2024 the Partnership launched it's first ever Virtual Work Experience programme, supporting 1300 participants get a taste of life at JLP.

Customer Delivery Hub, Driver Technician

About the role

As one of our Technician Specialists, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and installing the products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew driving a 7.5-tonne vehicle.

You'll also share your specialised knowledge to coach and develop the other delivery drivers in your team on home installations and general customer service skills, acting as a role model for the great service John Lewis is known for.

If you join us from 5th October 2025, in addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.00 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18 years or older to work in this role.

Salary up to £34,353 depending on experience.

Key Responsibilities

Your day will see you start at the delivery hub where you are based before heading out on a route. Your responsibilities will include:

- Being an ambassador for the John Lewis brand with great customer service as your number one priority.

- Coach, develop and assess your delivery driver colleagues and give them the knowledge they need to perform at their best and represent our brand.

- Helping load up your lorry with the day's deliveries working alongside the warehouse team.

- Demonstrating great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.

- Installing products efficiently and quickly for our customers and demonstrating how they work once installed.

- Keeping up to date with new products and technologies to help you perform your role at your best.

- Maintaining a safe working environment.

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential skills/experience you'll need:

Previous experience of installation is required for this role and we'll assist in topping up your knowledge with our very own installer accreditation. Other required skills and experience include:

- Manual C1 UK driving licence (with a maximum of 6 points).

- DCPC (Driver Certificate of Professional Competence) or Drivers Qualification Card by the first day in the role and Tachograph Card.

- Previous experience driving a 7.5-tonne vehicle.

- Previous experience in a customer-facing role.

- Great verbal communication skills both over the phone and in person.

- Good understanding of technology.

Desirable skills/experience you can bring:

- Experience in-home delivery and installation of electrical and furniture products

- Installation and disconnection of white goods.

- Experience with electrical installations (including integrated appliances) and TV Wall mounts.

- Able to evidence the skills, knowledge and ability to complete the replacement of domestic light liftings, accessories and cooking appliances

- Assembly of a flat pack.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

John Lewis Senior (father of the Partnership's founder) opened a small draper’s shop on Oxford Street, London in 1864.

Did you know?

John Lewis Senior (father of the Partnership's founder) opened a small draper’s shop on Oxford Street, London in 1864.

Supermarket Assistant

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to working time regulations, applicants must be 18 years or over to apply."

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.

- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.

- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.

- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.

- Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

- Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

- Experience of working in a customer facing role is welcomed.

- Up to date knowledge and strong interest in food and drink trends.

- Flexible approach to ensure the support of the whole branch.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

In 2018 our Waitrose Innovation Kitchen opened for chefs to create, test, and present new products.

Did you know?

In 2018 our Waitrose Innovation Kitchen opened for chefs to create, test, and present new products.

Catering Assistant

About the role

To deliver a market leading customer experience, achieving sales and customer service targets through a focus on outstanding customer service and execution of the agreed food & drink offer.

To work as part of the Catering team adding value to the efficient and profitable running of your operational area to achieve your personal, team and branch objectives.

If you join us from 5th October 2025, in addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £2.50 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Duties and Responsibilities:

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

To deliver excellent customer service by working flexibly as part of a team, ensuring that stock is replenished and displayed to required standards. To adhere to hygiene and health and safety standards at all times.

Job Requirements:
- Working as part of a team of catering assistants to ensure a smooth service is provided in accordance with all relevant procedures.

- To ensure stock available to meet service requirements, with attention being given to controlling wastage and ensuring food is rotated and no items are left beyond their sell by date.

- To act promptly on any customer comments, using initiative to resolve them where possible and report issues or unsolvable day-to-day problems to the line manager.

Desirable experience skills and qualifications:
-Basic Food Hygiene Certificate.
-Previous catering experience.
-Worked in a fast paced customer facing environment.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
- This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

Partners have the opportunity to volunteer at a charity of their choice for up to 6-months while receiving their normal pay.

Did you know?

Partners have the opportunity to volunteer at a charity of their choice for up to 6-months while receiving their normal pay.

Customer Delivery Hub, Driver Installer

About the role

As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' door and install the products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew.

If you join us from 5th October 2025, in addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.00 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18-years or older to work in this role.

Salary: Up to £36,204 (Annual) depending on experience 

Key Responsibilities

Your day will see you start at the delivery hub you are based before heading out on route where you're responsibilities will include:

- Being an ambassador for the John Lewis brand with great customer service as your number one priority.

- Helping load up your lorry with the days deliveries working alongside the warehouse team.

- Demonstrating great respect and courtesy for the customer's home and handle unexpected situations to find the best possible solution for your customers.

- Installing products efficiently and quickly for our customers and demonstrating how they work once installed.

- Keeping up to date with new products and technologies to help you perform your role at your best.

- Maintaining a safe working environment.

Essential skills/experience you'll need

Previous experience of installation is required for this role and we'll assist in topping up your knowledge with our very own installer accreditation. Other required skills and experience include:

- Manual C1 UK driving licence (with a maximum of 6-points)

- DCPC (Drivers Qualification Card) and Tachograph Card.

- Previous experience driving a 7.5 tonne vehicle.

- Previous experience in a customer facing role.

- Great verbal communication skills both over the phone and face to face.

- Able to cope with the physical requirements of the role (you will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses).

- Good understanding of technology.

Desirable skills/experience you may have

- Installation and disconnection of white goods.

- TV installation.

- Assembly of flat pack.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

The John Lewis Partnership owns 5 yachts that Partners can use to learn to sail on or go on trips.

Did you know?

The John Lewis Partnership owns 5 yachts that Partners can use to learn to sail on or go on trips.

Customer Delivery Hub, Driver Installer

About the role

As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and install the products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew, driving a 7.5-tonne vehicle.

If you join us from 5th October 2025, in addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.00 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18 years or older to work in this role.

Key Responsibilities

Your day will see you start at the delivery hub where you are based before heading out on a route. Your responsibilities will include:

-Being an ambassador for the John Lewis brand with great customer service is your number one priority.

-Load up your lorry with the day's deliveries working alongside the warehouse team.

-Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.

-Installing products efficiently and quickly for our customers and demonstrating how they work once installed.

-Keeping up to date with new products and technologies to ensure you perform your role at your best.

-Maintaining a safe working environment

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential skills/experience you'll need:

Previous experience of installation is required for this role and we'll assist in topping up your knowledge with our very own installer accreditation. Other required skills and experience include:

-Manual C1 UK driving licence (with a maximum of 6 points)

- DCPC (Driver Certificate of Professional Competence) or Driver Qualification Card by the first day in the role.

-Tachograph Card.

- Previous experience driving a 7.5-tonne vehicle.

- Previous experience in a customer-facing role.

- Great verbal communication skills both over the phone and in person.

- Good understanding of technology.

Desirable skills/experience you can bring:

-Installation and disconnection of white goods.

-TV installation.

- Assembly of a flat pack.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

Throughout the year, our Head Office Partners head out to our shops, distribution sites or farm to support with busy trade in an initiative called Helping Hands.

Did you know?

Throughout the year, our Head Office Partners head out to our shops, distribution sites or farm to support with busy trade in an initiative called Helping Hands.

Customer Delivery Driver, Supermarket Assistant, Various London Branches

About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.

When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.

If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18-years or older to work in this role.

Please only apply if you are able to work at the locations specified on this vacancy.

Mill Hill - Friday & Saturday 13:00-21:30

Finchley - Monday 14:00-22:00, Wednesday 06:00-14:00 & Saturday 07:00-15:00

Key Responsibilities

You'll typically start your day in store and you'll be responsible for:

- Checking your delivery routes for the day.

- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.

- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.

- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.

- Helping customers with their shopping and building a rapport with them based on trust and service.

- Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

- Full valid B-Category UK manual driving licence with no more than 6-points.

- Great customer service skills.

-Time management skills.

- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).

- Comfortable working independently with the ability to be self motivated and adaptable.

- IT literate.

Desirable skills/experience you may have

- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

From day one of being a Partner, you'll receive access to our dedicated benefits website/app, PartnerChoice where you can take advantage of 100s of benefits.

Did you know?

From day one of being a Partner, you'll receive access to our dedicated benefits website/app, PartnerChoice where you can take advantage of 100s of benefits.

Supermarket Assistant, Various North London Branches (East 4)

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Please only apply if you are able to work at the locations specified on this vacancy.

John Barnes: Various Part Time vacancies

We may not be able to proceed with your application, if you are unable to meet the location requirements advertised.

In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies.

The pay rate is £13.60 per hour (£13.85 After 90 days)

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.

- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.

- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.

- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.

- Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

- Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

- Experience of working in a customer facing role is welcomed.

- Up to date knowledge and strong interest in food and drink trends.

- Flexible approach to ensure the support of the whole branch.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

The Chairman of the Partnership used to keep their nominated successor written in a signed envelope in their safe!

Did you know?

The Chairman of the Partnership used to keep their nominated successor written in a signed envelope in their safe!

Night Replenishment, Supermarket Assistant, Various West & South London Locations (East 6)

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Please only apply if you are able to work at the locations specified on this vacancy.

We may not be able to proceed with your application, if you are unable to meet the location requirements advertised.

In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies. 

The pay rate is £13.60 per hour (increased to £13.85 after completing Earning Membership)

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.

- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.

- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.

- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.

- Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

- Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

- Experience of working in a customer facing role is welcomed.

- Up to date knowledge and strong interest in food and drink trends.

- Flexible approach to ensure the support of the whole branch.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

From day one of being a Partner, you'll receive access to our dedicated benefits website/app, PartnerChoice where you can take advantage of 100s of benefits.

Did you know?

From day one of being a Partner, you'll receive access to our dedicated benefits website/app, PartnerChoice where you can take advantage of 100s of benefits.

Hospitality, Supermarket Assistant, Various South West London Locations (E7)

About the role

As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life.

You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Duties of the role will include handling raw meat, cutting, trimming and preparing special cuts of meat for display. Handling raw fish will include chopping, gutting, descaling and cleaning fish.

All training will be provided including food safety and hygiene.

IMPORTANT: THIS ROLE IS CURRENTLY BEING ADVERTISED FOR WANDSWORTH ONLY

Please only apply if you are able to work at the locations specified on this vacancy. 

We may not be able to proceed with your application if you are unable to meet the location requirements advertised.

TEMPORARY ROLES AVAILABLE. 

PART TIME ROLES AVAILABLE (15 HOURS PER WEEK)

The pay rate is £13.60 per hour (£13.85 After 90 days) 

Key Responsibilities

- You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.

- Staying on top of stock levels, ensuring the products our customers love are there when needed.

- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed. Helping to reduce food wastage.

- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).

- Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

- Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

- Experience of working in a customer facing role is welcomed.

- Experience of working in a catering / hospitality environment.

- Up to date knowledge and strong interest in food and drink trends.

- Flexible approach to ensure the support of the whole branch.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

The Partnership owns 5 hotels. We have one of Brownsea Castle in Poole Harbour, one by Bala Lake in Wales, one on the shores of Lake Windermere, one on the bank of the River Thames in Berkshire and one on our Leckford Farm estate in Hampshire.

Did you know?

The Partnership owns 5 hotels. We have one of Brownsea Castle in Poole Harbour, one by Bala Lake in Wales, one on the shores of Lake Windermere, one on the bank of the River Thames in Berkshire and one on our Leckford Farm estate in Hampshire.

Night Replenishment, Supermarket Assistant, South West London Locations (E7)

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

We are currently recruiting for specific London branches that are listed on this vacancy.

Due to working time regulations, applicants must be 18 years or over to apply.

IMPORTANT: This role is currently being advertised for Raynes Park and Worcester Park ONLY

PLEASE ONLY APPLY IF YOU CAN WORK AT THE LOCATIONS SPECIFIED ON THIS VACANCY

We may not be able to proceed with your application, if you are unable to meet the location requirements advertised.

In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies. 

You are only required to apply for ONE vacancy that has the wording Various London Branches in the title - your working preferences can be discussed at interview. This includes Supermarket Assistant, Night Replenishment and Hospitality positions.

The pay rate is £13.60 per hour (£13.85 after 90 days)

Part Time roles available

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.

- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.

- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.

- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.

- Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

- Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

- Experience of working in a customer facing role is welcomed.

- Up to date knowledge and strong interest in food and drink trends.

- Flexible approach to ensure the support of the whole branch.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

Waitrose was the first British supermarket to launch a "Bag For Life" scheme in 1998. It was the first closed-loop recycling initiative; returned and broken bags are made into black benches placed outside Waitrose stores.

Did you know?

Waitrose was the first British supermarket to launch a "Bag For Life" scheme in 1998. It was the first closed-loop recycling initiative; returned and broken bags are made into black benches placed outside Waitrose stores.

Customer Delivery Hub, 7.5T Driver Trainee

About the role

As a Driver Trainee Installer, you will be supported through our 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence. You will drive vehicles up to 7.5 tonnes.

Once you're fully trained, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £2.50 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18 years or older to work in this role.

Key Responsibilities

Complete our 3 month Customer Delivery Driver Trainee programme to become a fully qualified John Lewis Customer Delivery Installer by meeting the relevant criteria.

-Be an ambassador for the John Lewis brand with great customer service as your number one priority.

-Assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.

-Show great respect and courtesy for the customer's home and handle unexpected situations to find the best possible solution for your customers.

-Installing products efficiently and quickly for our customers and demonstrating how they work once installed.

-Keeping up to date with new products and technologies to perform your role at your best.

-Maintaining a safe working environment.

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential skills/experience you'll need:

-UK B-Category manual driving licence with no more than 6 points.

-Have great verbal communication skills both over the phone and in person.

-Good understanding of technology and an interest in installation.

Desirable skills/experience you can bring:

-Previous experience in installation and customer delivery driving

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

Jonelle - the Partnership's first own brand launched in 1937 changing to John Lewis from 2001

Did you know?

Jonelle - the Partnership's first own brand launched in 1937 changing to John Lewis from 2001

Delivery Lead

About the role

We have an exciting opportunity for an Agile Delivery Leads to join the John Lewis Partnership.

You will be working within one of our Agile delivery teams in Waitrose, where we continue to make significant investment in developing our technology capabilities, skills and underpinning technologies.

We have a strong in-house engineering capability which has been at the heart of our move onto a cloud-hosted micro-service orientated platform to exceed our customer expectations and deliver to our Partnership Plan.

Working with Product Managers and Engineering teams, you will be instrumental in taking products from their conception through to implementation, utilising your passion for delivery and technology.

You will have an excellent understanding of agile frameworks and how to define and deliver solutions interactively and collaboratively in order to achieve business outcomes and value.

At a glance

• This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and Bracknell Head Office.Hybrid Working-

Section Manager, Nights

About the role

As a Section Manager in one of our National Distribution Centres (NDCs), you'll have an important role of leading and motivating your team of Partners and ensuring the smooth running of the supply chain operation within your area of the site.

You'll ensure the right stock in the right place at the right time for our shops and, ultimately, our customers, helping to drive sales and profitability for the Partnership.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.50 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

At a glance

Role title: Section Manager, National Distribution Centre - Nights 

Contract type: This position is a Permanent role

Location: Manga Park NDC, Milton Keynes 

Hour of work: Full Time 37.5 Hours, 22:00-06:00, working 5 out of 7 nights a week.

Please note: In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.50 per hour. This can be discussed further at the interview stage.

Once you've submitted an application the next steps of the process, if successful, are likely to include a face-to-face interview, commencing week 20/10/25.

Key Responsibilities

Working in one of our NDCs is fast paced. Your daily responsibilities will include:

- Managing your team’s development, ensuring they have the tools and time they need to thrive.

- Aligning Partner resource with the expected demand, maintaining a smooth operation.

- Identifying opportunities for improvement and implementing them with your team.

- Liaising with other departments and Partners to deliver site KPIs.

- Developing and maintaining communication between key stakeholders to ensure communication across teams remains effective.

- Building solid relationships with Partners and empowering them to take ownership of their operational success and personal development.

Essential skills/experience you'll need

-Previous experience managing a team and empowering employees

- Managing stakeholder relationships

-Experience working in a fast paced environment

- Previous Experience supporting and managing employees through a change agenda.

- Working knowledge of IT systems (MS Excel, MS Word, Warehouse Management Systems, DLx, email).

Desirable skills/experience you may have

- Flexibility to cover other parts of the operation as required.

- Previous experience of working within a logistics/supply chain environment.

-Experience of dealing with full disciplinary procedures according to ACAS guidelines

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

The Partnership has it's very own driving academy to train up the next HGV and Customer Delivery Drivers.

Did you know?

The Partnership has it's very own driving academy to train up the next HGV and Customer Delivery Drivers.

Data Product Owner

About the role

As a Data Product Owner, you will be at the heart of our mission to harness the Partnership's rich data assets. You will take ownership of critical Data Products, guiding a cross-functional team and acting as the crucial bridge between business strategy and technical execution. By shaping the product roadmap and managing the backlog, you will unlock new capabilities and deliver tangible business impact.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Salary - Up to £60,000.

Contract type -  1 permanent & 1 FTC (18 Months)

Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aim for 1day per week in the office to connect.

Location - London 

Key responsibilities

• Develop, manage, and relentlessly prioritise the product backlog to maximise business value.

• Define and communicate the product vision and roadmap, translating business strategy into an actionable delivery plan.

• Guide and task-manage a multi-disciplinary team, fostering a culture of collaboration and high performance.

• Act as the key evangelist for your data product, driving adoption and understanding across the business.

• Ensure the end-to-end delivery of product features that align with our data and business strategies.

Essential skills/experience you’ll need

• Proven experience in product roadmap development, translating business strategy into clear, actionable delivery plans.

• Expertise in prioritisation and backlog management, with a demonstrable ability to make data-informed trade-offs.

• Exceptional stakeholder management and influencing skills, with the ability to build trusted relationships and align diverse groups.

• A deeply data-centric mindset, with a solid understanding of data concepts and modern data warehousing architecture.

• Excellent communication skills, capable of translating complex topics into simple, compelling narratives.

Desirable skills/experience you may have

• Hands-on experience or familiarity with modern cloud data platforms, particularly Snowflake.

• A strong understanding of Agile methodologies (e.g., Scrum, Kanban).

• Previous experience in a formal Product Owner role, ideally delivering data products or analytics solutions.

• Experience working within a large, complex retail environment.

#LI-HEADOFFICE

#LI-HYBRID

#LI-BS1

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

Jonelle - the Partnership's first own brand launched in 1937 changing to John Lewis from 2001

Did you know?

Jonelle - the Partnership's first own brand launched in 1937 changing to John Lewis from 2001

Direct Tax Manager

About the role

As a Partner in our business, your primary focus is to collaboratively create enhanced value for both our customers and our business. In the role of Direct Tax Manager, you will assume complete responsibility for direct tax compliance, reporting, and advisory functions across the group. A crucial aspect of this position involves aiding the Tax Lead in formulating direct tax strategies and policies for the Partnership, while also offering guidance to senior stakeholders on tax matters concerning pan-Partnership activities.

Effective leadership is essential in many areas, encompassing leadership assignment management, talent cultivation, and the mentorship of Partners within the Tax team. This role presents a valuable opportunity for individuals possessing a blend of technical skills and advisory experience. We are seeking someone with the ability to take charge of processes, promote development and improvement across a business that offers an exciting level of challenge on a regular basis.

• Salary-£75,000 - £105,000.
• Contract type-This is a permanent position.
• Working pattern/flexible working-The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Tax team typically aims for 1-2 days a week in the office.
• Location-This role is based at our Pimlico head office.

Key responsibilities

● Review of direct tax returns prior to submission to the relevant tax authorities.

● Prepare and review the direct tax numbers and prepare the tax disclosure notes in accordance with IFRS for inclusion in the annual and interim financial statements.

● Monitor and mitigate direct tax risks by ensuring direct tax-related controls are operated correctly and are fit for purpose.

● Managing projects and leading on Direct Tax aspects on these projects.

● Review and communicate legislative changes and case-law.

● Liaise with other functions e.g. Internal Audit, Property, People to identify and advise on new business and corporate initiatives.

● Identify opportunities to optimise the Partnership’s tax position, ensuring that arrangements are managed and implemented in line with the Partnership tax strategy.

● Support the Tax Lead in the identification and development of the overall Tax Strategy and Tax Policies for the Partnership.

● Responsible with support from the Tax Lead in terms of Senior Accounting Officer and Corporate Criminal Offence requirements.

● Communicate these policies to the business as required.

● Maintain good working relationships with external tax advisers and HMRC.

● Line management responsibility for a Direct Tax Assistant Manager and a Finance Analyst, Tax.

Essential skills/experience you’ll need

• CTA, ACA, ACCA or equivalent qualification, with extensive corporate tax work experience.

• People management experience.

Desirable skills/experience you may have

• Good understanding of other tax areas.

• Experience with tax aspects of property transactions.

• Technology and how it can help improve direct tax processes.

#LI-HEADOFFICE

#LI-HYBRID

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

In 2018 our Waitrose Innovation Kitchen opened for chefs to create, test, and present new products.

Did you know?

In 2018 our Waitrose Innovation Kitchen opened for chefs to create, test, and present new products.

Loss Prevention Partner

About the role

As a Loss Prevention Partner (LPP) in our Profit Protection team you'll add value to the efficiency and profitability of the shop where you are based and be an integral part of the team. You'll investigate trends and report on key themes regarding shrinkage to protect our profits. You'll protect your fellow Partners and customers patrolling the shop floor to deter potential theft and monitor CCTV for signs of suspicious behaviour.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18-years or older to work in this role. You’ll work on a rota basis and will be required to work a variety of shifts, including evenings and weekends.

Key Responsibilities

As a Loss Prevention Partner your day will be varied but day-to-day responsibilities will include:

- Be a point of contact for branch Profit Protection related issues, and escalate as required.

- Mitigate the risk of malicious harm to Partners and Customers.

- Manage shrinkage performance within budget and risk appetite.

- Address all aspects of shrinkage, including; external and internal dishonesty, procedural failure and administrative error.

- Support and coach fellow Partners on how to minimise shrinkage and complete procedures correctly to protect our profits.

- De-escalate conflict situations in the shop professionally (at times, you may be required to detain or ban individuals who are committing offences in our shops).

- Support with investigations where required

Essential skills/experience you'll need

- Excellent verbal and written communication skills.

- Confidence in resolving conflict.

- Great attention to detail with ability to spot trends and signs of profit loss.

- Good customer service and relationship building skills.

Desirable skills/experience you may have

- Previous experience of working in a loss prevention role and a customer facing environment would be beneficial but is not essential as you will receive full and comprehensive training in the first few weeks of starting in your new role.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

The John Lewis Partnership owns 5 yachts that Partners can use to learn to sail on or go on trips.

Did you know?

The John Lewis Partnership owns 5 yachts that Partners can use to learn to sail on or go on trips.

Marketing Manager (Social)

About the role

As a Marketing Manager (Social Media & Programmatic), you will take responsibility for the execution and performance of marketing activity for one or more of the JL Money products across Insurance and/or Credit & Banking.

You will ensure marketing campaigns are executed across multiple channels to an exceptional standard, with a primary focus on maximising marketing expenditure return on investment (ROI) through rigorous testing, learning, optimisation programs, and customer-centric targeting. Predominantly focusing on paid social media and programmatic display, you will serve as a key member of the Social Media Team, reporting directly to the Social Lead and driving our strategic efforts by taking ownership of these critical channels. Where necessary, there will also be the expectation to support wider marketing channels (including PPC, affiliates, SEO, email, direct mail & POS) This role requires strong experience in paid social and a deep understanding of programmatic marketing. You must demonstrate excellent stakeholder management skills and be proficient in managing external agencies, holding them accountable for results. You'll actively respond to market trends, customer insights, and commercial performance to deliver exceptional marketing activities across the channel mix.

You will demonstrate in-depth knowledge of the Financial Services sector, products and associated regulation, executing best-in-practice and high quality work. You will have the ability to manage customer insights and commercial outcomes.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

• Up to £55,000 (depending on experience)Salary range -
• This position is a fixed term contract or Secondment until November 2026Contract type -
• The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business.Working pattern/flexible working -
  

Customer Delivery Hub, Driver Installer Trainee

About the role

As one of our Installation Trainees, you'll be training to become one of our qualified and accredited home installation specialists with the support of our knowledgeable and supportive team based in one of our Customer Delivery Hubs.

Once you're fully trained, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew, driving a 7.5-tonne vehicle.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.00 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18 years or older to work in this role.

Key Responsibilities

Your day will see you start at the delivery hub where you are based before heading out on a route. Your responsibilities will include:

- Being an ambassador for the John Lewis brand with great customer service as your number one priority.

- Helping load up your lorry with the day's deliveries working alongside the warehouse team.

- Demonstrating great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.

- Installing products efficiently and quickly for our customers and demonstrating how they work once installed.

- Keeping up to date with new products and technologies to help you perform your role at your best.

- Maintaining a safe working environment.

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential skills/experience you'll need:

- Manual C1 UK driving licence (with a maximum of 6 points).

-DCPC (Driver Certificate of Professional Competence) or Driver Qualification Card by the first day in the role.

-Tachograph Card.

- Previous experience driving a 7.5-tonne vehicle.

- Previous experience in a customer-facing role.

- Great verbal communication skills both over the phone and in person.

- Good understanding of technology.

Desirable skills/experience you can bring:

- Installation and disconnection of white goods.

- TV installation.

- Assembly of a flat pack.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

Throughout the year, our Head Office Partners head out to our shops, distribution sites or farm to support with busy trade in an initiative called Helping Hands.

Did you know?

Throughout the year, our Head Office Partners head out to our shops, distribution sites or farm to support with busy trade in an initiative called Helping Hands.

Section Manager, Nights

About the role

As a Section Manager in one of our National Distribution Centres (NDCs), you'll have an important role of leading and motivating your team of Partners and ensuring the smooth running of the supply chain operation within your area of the site.

You'll ensure the right stock in the right place at the right time for our shops and, ultimately, our customers, helping to drive sales and profitability for the Partnership.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.50 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

At a glance

Role title: Section Manager, National Distribution Centre - Nights 

Contract type: This position is a Permanent role

Location: Manga Park NDC, Milton Keynes 

Hour of work: Full Time 37.5 Hours, 22:00-06:00, working 5 out of 7 nights a week.

Please note: In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.50 per hour. This can be discussed further at the interview stage.

Once you've submitted an application the next steps of the process, if successful, are likely to include a face-to-face interview, commencing week 20/10/25.

Key Responsibilities

Working in one of our NDCs is fast paced. Your daily responsibilities will include:

- Managing your team’s development, ensuring they have the tools and time they need to thrive.

- Aligning Partner resource with the expected demand, maintaining a smooth operation.

- Identifying opportunities for improvement and implementing them with your team.

- Liaising with other departments and Partners to deliver site KPIs.

- Developing and maintaining communication between key stakeholders to ensure communication across teams remains effective.

- Building solid relationships with Partners and empowering them to take ownership of their operational success and personal development.

Essential skills/experience you'll need

-Previous experience managing a team and empowering employees

- Managing stakeholder relationships

-Experience working in a fast paced environment

- Previous Experience supporting and managing employees through a change agenda.

- Working knowledge of IT systems (MS Excel, MS Word, Warehouse Management Systems, DLx, email).

Desirable skills/experience you may have

- Flexibility to cover other parts of the operation as required.

- Previous experience of working within a logistics/supply chain environment.

-Experience of dealing with full disciplinary procedures according to ACAS guidelines

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

Spedan Lewis was ahead of the NHS formation by 19 years by recruiting the first Partnership doctor in 1929. We're still proud to have an in-house Occupational Health Service nearly 100 years later and all the nurses and doctors are Partners.

Did you know?

Spedan Lewis was ahead of the NHS formation by 19 years by recruiting the first Partnership doctor in 1929. We're still proud to have an in-house Occupational Health Service nearly 100 years later and all the nurses and doctors are Partners.

Team Manager, Nights

About the role

As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose, passionate Partners serving food lovers.

Your strong leadership and team working skills will make all the difference to your team and, ultimately, the impression our customers have about the Waitrose brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime, whilst helping to maximise sales and profit.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Please note this role will receive night shift premium pay, this will be 33% of the base advertised salary rate. This works out as an additional £10,065 per year approx. 

We have roles available at both our Glasgow Byres Road branch and our Newton Mearns branch.

Key Responsibilities

It's fast paced and at times you'll oversee the entire day-to-day operation of the shop.

- Using your commercial skills to maximise sales and profit while minimising wastage.

- Ensuring consistently high levels of availability and merchandising as well as delivering an efficient, legal, and secure store operation.

- Improving and maintaining customer satisfaction.

- Using your people skills to manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences.

- Create a supportive culture of care, belonging, pace and productivity.

- Engage and lead partners in delivering and embedding change consistently and effectively within your shop.

Essential skills/experience you'll need

- Experience of leading a team in a fast-paced, customer focused environment.

- People Management skills.

- Able to demonstrate an innate passion for and understanding of retail.

- Resilience to support and plan your team’s response to change.

- Ability to influence stakeholders.

- Advanced communication skills.

Desirable skills/experience you may have

- Experience of supporting with the Disciplinary and Grievance process.

- Regulatory Compliance Management.

- Personal Licence Holder.

- Food Hygiene Level 3.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

The Partnership owns 5 hotels. We have one of Brownsea Castle in Poole Harbour, one by Bala Lake in Wales, one on the shores of Lake Windermere, one on the bank of the River Thames in Berkshire and one on our Leckford Farm estate in Hampshire.

Did you know?

The Partnership owns 5 hotels. We have one of Brownsea Castle in Poole Harbour, one by Bala Lake in Wales, one on the shores of Lake Windermere, one on the bank of the River Thames in Berkshire and one on our Leckford Farm estate in Hampshire.

Customer Delivery Hub, Driver Installer

About the role

As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and install the products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew, driving a 7.5-tonne vehicle.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.00 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18 years or older to work in this role.

Salary up to £32,149 depending on experience.

Key Responsibilities

Your day will see you start at the delivery hub where you are based before heading out on a route. Your responsibilities will include:

-Being an ambassador for the John Lewis brand with great customer service is your number one priority.

-Load up your lorry with the day's deliveries working alongside the warehouse team.

-Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.

-Installing products efficiently and quickly for our customers and demonstrating how they work once installed.

-Keeping up to date with new products and technologies to ensure you perform your role at your best.

-Maintaining a safe working environment

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential skills/experience you'll need:

Previous experience of installation is required for this role and we'll assist in topping up your knowledge with our very own installer accreditation. Other required skills and experience include:

-Manual C1 UK driving licence (with a maximum of 6 points)

- DCPC (Driver Certificate of Professional Competence) or Driver Qualification Card by the first day in the role.

-Tachograph Card.

- Previous experience driving a 7.5-tonne vehicle.

- Previous experience in a customer-facing role.

- Great verbal communication skills both over the phone and in person.

- Good understanding of technology.

Desirable skills/experience you can bring:

-Installation and disconnection of white goods.

-TV installation.

- Assembly of a flat pack.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

In 2024 the Partnership launched it's first ever Virtual Work Experience programme, supporting 1300 participants get a taste of life at JLP.

Did you know?

In 2024 the Partnership launched it's first ever Virtual Work Experience programme, supporting 1300 participants get a taste of life at JLP.

Customer Delivery Hub, Driver Technician

About the role

As one of our Technician Specialists, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' doors and installing the products they love into their homes (such as furniture, kitchen appliances, sound systems and TV sets) as part of a 2-person delivery crew driving a 7.5-tonne vehicle.

You'll also share your specialised knowledge to coach and develop the other delivery drivers in your team on home installations and general customer service skills, acting as a role model for the great service John Lewis is known for.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.00 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you need to be 18 years or older to work in this role.

Key Responsibilities

Your day will see you start at the delivery hub where you are based before heading out on a route. Your responsibilities will include:

- Being an ambassador for the John Lewis brand with great customer service as your number one priority.

- Coach, develop and assess your delivery driver colleagues and give them the knowledge they need to perform at their best and represent our brand.

- Helping load up your lorry with the day's deliveries working alongside the warehouse team.

- Demonstrating great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.

- Installing products efficiently and quickly for our customers and demonstrating how they work once installed.

- Keeping up to date with new products and technologies to help you perform your role at your best.

- Maintaining a safe working environment.

Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential skills/experience you'll need:

Previous experience of installation is required for this role and we'll assist in topping up your knowledge with our very own installer accreditation. Other required skills and experience include:

- Manual C1 UK driving licence (with a maximum of 6 points).

- DCPC (Driver Certificate of Professional Competence) or Drivers Qualification Card by the first day in the role and Tachograph Card.

- Previous experience driving a 7.5-tonne vehicle.

- Previous experience in a customer-facing role.

- Great verbal communication skills both over the phone and in person.

- Good understanding of technology.

Desirable skills/experience you can bring:

- Experience in-home delivery and installation of electrical and furniture products

- Installation and disconnection of white goods.

- Experience with electrical installations (including integrated appliances) and TV Wall mounts.

- Able to evidence the skills, knowledge and ability to complete the replacement of domestic light liftings, accessories and cooking appliances

- Assembly of a flat pack.

Salary: Up to £38,495(Annual) depending on experience

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

Throughout the year, our Head Office Partners head out to our shops, distribution sites or farm to support with busy trade in an initiative called Helping Hands.

Did you know?

Throughout the year, our Head Office Partners head out to our shops, distribution sites or farm to support with busy trade in an initiative called Helping Hands.

Food Coordinator & Coach

About the role

As a Food Coordinator and Coach, you’ll be working with our Catering Partners to ensure they have all of the key skills they need to provide our customers with an excellent hospitality experience each and every time.

You'll be working both in the kitchen and front of house to achieve the highest culinary standards and a seamless operation.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities

It's a fast-paced role with plenty of variety to your daily tasks. Typical responsibilities will include:

- Sharing your knowledge and passion to deliver training in an effective way, passing on your expertise of food preparation to the rest of the Catering team.

- Creating a market-leading customer experience while maximising sales, minimising wastage and exceeding customer service targets.

- Working in the kitchen and front-of-house alongside Catering Partners

- Delivering the central hospitality teams vision of the menu and meeting the defined presentation standards.

- Assuring the end-to-end ordering process is managed and support the Team Managers in all aspects of food safety compliance and administrative tasks.

- Demonstrate your passionate for service and great food, always showing a desire and drive to learn and develop, acting as a role model to others in your team.

Essential skills/experience you'll need

- Previous employment in a catering environment.

- Previous kitchen experience.

- Previous training or coaching experience.

Desirable skills/experience you may have

- Food Safety Levels 1-3 (training for these will be provided).

- Customer-facing selling or service environment experience.

- Administration experience.

- Good computer literacy skills.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

From day one of being a Partner, you'll receive access to our dedicated benefits website/app, PartnerChoice where you can take advantage of 100s of benefits.

Did you know?

From day one of being a Partner, you'll receive access to our dedicated benefits website/app, PartnerChoice where you can take advantage of 100s of benefits.

Retail Media & Performance Manager

About the role

As Retail Media & Performance Manager, you will support the Retail Media & Performance Lead as part of the data and commercial hub within the Waitrose Customer department. You will support the process of all activity having relevant performance targets, metrics and measurements in place, and that performance can be monitored, reported on and enhanced as appropriate. This will include a focus on data analysis, report creation and administrative support in relation to scorecards, budgets and retail media planning within customer channels.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

At a glance:

• Salary: £45,000 - £71,000 per annum

• Contract type: This is a permanent opportunity

• Hours and location of the role:

  • 35 hours per week

  • Your home location will be our Bracknell Head Office

  • The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team attend the office 1 - 2 days a week to connect and attend key meetings on more of an ad-hoc basis

Key responsibilities:

• Marketing Performance Support:Assist in ensuring all customer function activity has appropriate targets (KPI’s) & measurements in place to track performance against original objectives. Create templates and coordinate inputs with stakeholders
• Reporting:Create charts and reports to support periodic reviews for the leadership team (including management board sessions), including inputs from activity scorecards
• Return on Marketing Investment:Assist in the communication & monitoring of return on marketing investment

• Budget Support: Support the overview of budget allocation, position against plan, spend and scope of work. Provide administrative assistance to the Customer Performance Lead in monthly cadence with Finance

• Data Analysis and Recommendations:Work closely with customer insight, finance, data & Analytics to analyze data, identify trends and create required graphs/tables to support process to improve marketing performance
• Marketing Mix Modelling (MMM):Support the Retail Media & Performance Lead as a contact in the Waitrose Customer for marketing mix modelling (MMM) working with the Customer channel teams, Pan Partnership team and vendor (Transunion)
• Retail Media: Support the Retail Media & Performance Lead in the management of Retail media investment aligned to the plan and to budget

Supermarket Assistant, Various South & West London Branches (East 6)

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

The pay rate is £13.60 per hour (£13.85 After 90 days)

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.

- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.

- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.

- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.

- Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

- Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

- Experience of working in a customer facing role is welcomed.

- Up to date knowledge and strong interest in food and drink trends.

- Flexible approach to ensure the support of the whole branch.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

Leckford Estate played its part in the Second World War effort, giving land up for RAF Chilbolton, with both RAF and USAF using it as a base. There are still some old war buildings there, and you can also see where the runways used to be on aerial shots, despite the fact it's all grown over.

Did you know?

Leckford Estate played its part in the Second World War effort, giving land up for RAF Chilbolton, with both RAF and USAF using it as a base. There are still some old war buildings there, and you can also see where the runways used to be on aerial shots, despite the fact it's all grown over.

Personal Stylist

About the role

Working as part of a team in the dedicated Style Studio as a Personal Stylist, you'll play an active role in achieving our brand ambition. You'll conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends and offer instant style advice to our 'walk-in' customers.

Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and sees customers returning time and time again.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities

- Navigate the wide range of brands we offer to find pieces that our customers will love.

- Use your knowledge of colour analysis, body shape profiling and consultative selling to generate sales across the fashion floor.

- Support your department when required with general shop-keeping tasks and excellent customer service.

- Engage new customers through social media channels and use your creative skills to create 'fashion theatre' on the shopfloor which can help drive and maximise sales and profit.

- Be an ambassador for the John Lewis brand.

Essential skills/experience you'll need

- A passion for everything fashion and styling.

- Excellent customer service skills that allow you to build a rapport with customers.

- Great organisation skills to organise your own diary of scheduled appointments.

Desirable skills/experience you may have

- Experience in using social media platforms to create content and engage audiences.

- We'll make sure you have all of the other training you need to perform at your best, everyday.

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

The Partnership has an internal magazine called the 'Gazette'. It celebrated 100 years in 2018, becoming the longest running internal publication (to never change its name) in the UK.

Did you know?

The Partnership has an internal magazine called the 'Gazette'. It celebrated 100 years in 2018, becoming the longest running internal publication (to never change its name) in the UK.

Hygiene & Cleaning Partner, Dishpatch

About the role

To ensure a clean, safe, and compliant site environment by executing cleaning schedules, assisting with building management, supporting chemical management, and maintaining food, health and safety standards, while collaborating with management to address operational priorities.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

About the Role

• Salary - £12.21 - £13.85

• Contract type - Permanent contract.

• Working pattern - The Hygiene & Cleaning team are required to be onsite 5 days a week. This is often a Monday - Friday pattern, however there may be a requirement to cover some weekends/ bank holidays.

• Working hours available - include Full time - 37.5 hours per week, Part time 25 or 15 hours per week also available.

• Due to working time regulations, applicants must be 18 years or over to apply.

Key responsibilities

• Maintain high cleanliness and hygiene standards across all areas, including warehouses, fulfilment and production zones and external spaces.

• Carry out periodic deep cleaning of critical areas as per schedule.

• Identify, report, and coordinate the resolution of site defects or maintenance issues promptly.

• Support the usage of cleaning chemicals in compliance with company and regulatory guidelines.

• Work as part of the site hygiene and cleaning team, ensuring tasks are executed effectively.

• Uphold strict adherence to food, health and safety protocols across all site services.

• Perform regular audits and checks to ensure compliance with safety standards.

Essential skills/experience you’ll need 

• Knowledge of cleaning processes, chemical handling and health and safety regulations.

• Strong time-management skills.

• Effective communication

• Food Hygiene and Safety Level 2

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

The John Lewis Partnership owns 5 yachts that Partners can use to learn to sail on or go on trips.

Did you know?

The John Lewis Partnership owns 5 yachts that Partners can use to learn to sail on or go on trips.

Product Safety Manager

About the role

The critical purpose of the Product Safety Manager role is to be the business expert on product safety within a commercial setting. The successful candidate will be the business lead for microbiology, allergens, chemical food safety and authenticity for Waitrose branded food products. The Product Safety Manager will also own the development and delivery of Waitrose product safety policies, working internally and externally to ensure their development and execution. You will work collaboratively with all functions within the trading teams, third parties and suppliers to deliver compliance and achieve shared KPIs and well as facilitate horizontal working across technical, category pods, central teams and operations.

At a glance:

• Salary:£59,000.00 - 85,600.00 per annum
• Contract type:This is a permanent position
• Hours and location of the role:

  • 35 hours per week

  • Your home location will be our Bracknell Head Office

  • The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team attend the office 1 - 2 days per week to connect and attend key meetings and any training days on more of an ad-hoc basis

Key responsibilities:

Product Safety and Policies relating to Product Safety:

• Business expert on product safety and microbiology and application of product safety within commercial setting

• Providing review on arising and current issues to ensure brand reputation is maintained

• Lead and drive the implementation of product safety rationales and ensure compliance within the business

• Drive food safety and authenticity initiatives ensuring category teams are supported with the expert knowledge to make product and supplier decisions

• Lead Food Safety Policies with regulatory, ensuring the policy is up to date, trained and compliance is maintained within the business and with suppliers

• Approve derogations related to food safety matters

• Lead food safety audits and troubleshooting where required

Surveillance Programme Management:

• Lead the microbiological, chemical and authenticity surveillance programme for Own Brand

• Manage risk and escalation of issues. Manage escalation of issues raised and support category and suppliers to close out non conformances

• Lead the reporting to the business on surveillance KPIs. Reviewing data and managing investigations related to formal samples (e.g PRiF)

• Manage the external provider relationship and budgets for testing of products

Risk Management:

• Lead the horizon scanning programme for Waitrose. Managing and identifying emerging risks and reporting back to the business on issues and mitigation actions

• Lead completion of Product Impact Assessments where industry issues arise where impact on supply/safety/availability is at risk

• Engage and work with third party businesses and suppliers to ensure Waitrose is up to date with business risk

Leadership:

• Lead the product safety agenda for Waitrose internally and externally

• Conduct technical product safety training to the technical team where appropriate

Internal and External Relationships:

• Constructive involvement with industry bodies and government: eg BRC, Anaphylaxis UK, FSA etc. Reporting back to the business on industry knowledge and actions related to Waitrose

• Lead food safety relationship with other teams including hospitality, retail compliance, events, nutrition, regulatory. Lead food safety audits and troubleshooting where required

Essential skills and/or experience you’ll need: 

• Degree in food science or similar

• HACCP training, Lead Assessor

• Evidence of manufacturing experience either direct or indirect

• Specialist training e.g allergens, microbiology, pesticide management, specification management

Desirable skills and/or experience you may have: 

• Relevant Food Science, Microbiology degree or equivalent formal qualification

• Good commercial understanding

• Ability to train technical teams

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note: 

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Leaflet© OpenStreetMap, © CartoDB

Popular Benefits

We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.

Benefits

Meet Our People

We’re powered by positive Partner networks

Did you know?

The Chairman of the Partnership used to keep their nominated successor written in a signed envelope in their safe!

Did you know?

The Chairman of the Partnership used to keep their nominated successor written in a signed envelope in their safe!

Buyer – Men’s Tailoring

About the role

We have a great opportunity to join our Buying team, as Buyer of Men’s Tailoring. As a Buyer in this area you will be a highly motivated, experienced individual who uses their expert knowledge to plan and buy the best ranges for our customer within your category.

Your remit will be to deliver agreed KPIs including; sales, profit, stock, margin and achieving required customer metrics and hit rates. You will be buying an assortment of high strategic importance and complexity within your category’s commercial product assortment that optimises market trends and creates a competitive advantage.

You will be an experienced negotiator adept at independently managing brand supplier relationships. Working with your Merchandiser, you will analyse commercial input and market data from all channels to develop a category assortment that appeals to the John Lewis & Partners customer base. You will work collaboratively with all relevant specialist functions such as Marketing, Online and Store Design to deliver a compelling brand portfolio.

• £54,500 - £84,400Full Salary Range-