Our People team is recruiting for the newly created role of HR Business Partner.
The HR Business Partner (known internally as People Business Partner) will be aligned with our Inverness and Orkney services to work closely with leaders and line managers enabling business strategy by delivering practical people approaches, diagnosing people priorities, creating people plans, and helping to implement organisation wide people approaches.
This is a part time role working 17.5 hours per week, hybrid working is available and can be agreed with the line manager, as well as working pattern.
Depending on your location, this role can be based in Inverness or Orkney.
Main duties and responsibilities will include:
- Collaborate with senior leaders to ensure HR plans directly drive business outcomes
- Take a leading role in the strategic and business planning process, by contributing to the development of the annual People Business Plan and implementing people strategy
- Lead initiatives that shape a positive employee experience, focusing on moments that matter most and what our staff are telling us
- Design and deliver engagement strategies that reflect our values and support a positive employee experience
- Lead on defining and evolving our EVP to reflect what makes Right There a unique and meaningful place to work
- Lead on exploring alternative talent pipelines such as community partnerships, sector crossovers, and inclusive hiring practices
- Collaborate with People Business Partners and hiring managers to design roles and recruitment campaigns that reflect our values and appeal to a wide range of applicants
- Lead on the annual workforce and business planning process for your programmes/services
- Use data and insights to steer HR solutions, making sure they are aligned with business goals
- Empower managers to to confidently handle issues using a coaching approach
- Facilitate leadership development by providing coaching and upskilling opportunities
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
You will have a real interest in what we do and you will be able to demonstrate experience of the latest HR and Employee Engagement trends in practical terms along with keeping up to date with employment legislation.
You will be skilled in coaching managers and providing feedback, with the ability to support courageous decisions balancing a people centric approach and business outcomes. You will be adept at managing change strategies to support organisational development and growth and you will be proficient in using data and evidence and apply critical thinking to support decision making and identify priorities for engagement and retention.
This is a forward thinking role for someone that will adopt a non-bureaucratic approach to HR.
What you can expect from us...
- Your normal working hours are 17.5 per week on a working pattern to be agreed
- Depending on your location, this role can be based in Inverness, or at one of our offices in Orkney.
- Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
- Cycle to work scheme
- Option to purchase and sell annual leave
Full list of benefits is detailed in the job & person specification.
Our Outreach Edinburgh housing team provides support to people aged 16+ that are transitioning out of homelessness to longer term accommodation. The team also provides support to those at risk of becoming homeless.
We have two part time roles available directly employed by Right There, each working 17.5 hours per week, worked flexibly Monday to Friday, hours of work can be agreed with the line manager. One role is working with our partner organisation Four Square based at Gorgie Road, Edinburgh and one is based with Right There at Pilton Community Health Project, Boswall Parkway, Edinburgh.
Information about our partner organisation Four Square can be found in the job description. Please detail in your application which role you would like to apply for.
Main duties and responsibilities will include:
- Reviewing and writing up processes
- Responsible for collating workers, hours, new referrals and moved on and updating on a weekly basis.
- Ensure all information for the people we support is updated and tracked appropriately.
- Responsible for managing and promptly responding to emails
- Arrange meetings both internally and those with external partners, send invites, arrange location and attend to take detailed minutes if required.
- Managers Meeting – collate agenda items and email to attendees. Attend to take minutes.
- Team meetings – collate agenda items and email to attendees, take minutes and send on.
- Responsible for creating spreadsheet for petty cash and expenses and attach receipts from staff to send to finance weekly.
- Responsible for coordinating staff rotas for example for office cover.
- Act as first point of contact with L&D or external partners for arranging training and development days for staff, coordinating dates/times/location and attendees First point of contact for all partner managers from other services to coordinate training etc from other partners.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We're looking for someone that has gained experience of working in an administration or support role within a busy office, or service-focused environment. You will be confident in using a range of IT systems to accurately record, manage and share information. You will also have excellent communication skills, both written and verbal and you will be able to liaise effectively with compassion with the people we support, colleagues and partner organisations.
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Registered/Service Manager
- Your normal working hours are 17.5 per week, worked Monday to Friday. Hours can be agreed with the line manager
- Your usual place of work will be Pilton Community Health Project, 73 Boswall Parkway, Edinburgh, EH5 or 454 Gorgie Road, Edinburgh, EH11
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
We are recruiting for a Volunteer Coordinator to coordinate and oversee the effective delivery of a community based mentoring model for young people aged between 16 and 26 that are living in our supported accommodation in Inverness.
This is a newly created role and the post holder will hold responsibility for the recruitment, training and day to day supervision of volunteer mentors and ensuring ongoing support of mentor and mentee matches. This role is a fixed term contract for a period of 12-months, working 17.5 hours per week.
Main duties and responsibilities will include:
- Volunteer Management including recruitment, training and regular support and reflection with volunteer mentors, ensuring that volunteers are supported to undertake their roles effectively.
- Develop and build relationships with our programme teams
- Build upon existing strong relationships with social work, education, children’s houses, third sector and other professionals and strengthening these relationships.
- Confidently manage and coordinate positive, respectful and compassionate relationships between mentor and mentee, ensuring good boundaries.
- Liaise with existing support team(s) internally and externally and provide additional support(s) to the mentee’s family, as and when required.
- Liaise with internal and external referral sources, regarding new and existing mentoring referrals.
- Ensure support plans for the people we support are completed and updated in accordance with GDPR and confidentiality processes.
- Ensure Risk Assessments are completed and updated for the people we support.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We’re looking for you to have gained experience of volunteer and/or staff management as well as experience of supporting young people and families with complex needs. You will have knowledge of the issues facing young people who are care-experienced and/or on the edges of care, knowledge of current relevant legislation and policies relating to children and young people as well as a working knowledge of child protection procedures.
A full driving license and access to a car for work purposes is an essential requirement.
What you can expect from us...
- Your normal working hours are 17.5 per week, Monday to Friday, between the hours of 9am and 5pm depending on the needs of the service. Flexibility will be required to meet the needs of the people we support and volunteers, some evening and weekend work will be required.
- Your main place of work is Old Perth Road, Inverness. You are also required to work in the local community and you will be paid travel expenses from your usual place of work for appointments undertaken in the course of your duties.
- Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
A full list of benefits is detailed in the job & person specification
We are recruiting for Family Support Workers to join our Young People and Family Support Service.
Our team provides flexible intensive family support across Glasgow that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths.
The Family Support Worker will work in partnership with the Health & Social Care Partnership and other family support providers to share resources, learn and create solutions that will help children, young people and families to thrive.
Main duties and responsibilities will include:
- Develop good communication and working relationships with children and families, colleagues and other professionals
- Work alongside all immediate family members and extended family/support network as required
- Support children and families in the local community
- Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future
- Maintain accurate case files for all family members and consistently assess progress across all outcomes
- Plan, implement and continuously develop packages of tailored interventions for families to meet the needs of the individual child, their parent(s)/carer(s), siblings and wider family network, including practical support, parenting education and support, and emotional health and wellbeing
- Assist individuals accessing the programme to engage and integrate into their local community
- Undertake whole family assessments that focus on strengths and continuous assessment of progress towards outcomes for all family members
- Ensure delivery is aligned with the UN Convention on The Rights of The Child
You have the autonomy to manage your own diary to reflect the needs of the families you are supporting. One backshift of 2pm-10pm is required per week with the flexibility to work an additional 11am-7pm if required, hours are worked 5 days over 7. The majority of your work is in the community supporting families.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We're looking for you to have gained experience of working with children, young people and families facing challenges and on the edges of care. We also need you to have an understanding of current relevant legislation and policies relating to children, young people and families including GIRFEC, UNCRC, The Promise
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Senior Family Support Worker
- Your normal working hours are 35 per week, worked between the hours of 8am and 10pm, Monday to Sunday, in shifts defined by your line manager on a rolling rota over a 52-week period.
- Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. You are also required to work in the local community and you will be paid travel expenses from your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements must be agreed with your line manager based on the needs of the service.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
- Ongoing learning and development
We are recruiting for a Volunteer Coordinator to coordinate and oversee the effective delivery of a community based mentoring model for young people aged between 12 and 25.
This is a newly created role and the post holder will hold responsibility for the recruitment, training and day to day supervision of volunteer mentors and ensuring ongoing support of mentor and mentee matches. This role is a 12-month fixed term contract working 17.5 hours per week.
Main duties and responsibilities will include:
- Volunteer Management including recruitment, training and regular support and reflection with volunteer mentors, ensuring that volunteers are supported to undertake their roles effectively.
- Develop and build relationships with our programme teams
- Build upon existing strong relationships with social work, education, children’s houses, third sector and other professionals and strengthening these relationships.
- Confidently manage and coordinate positive, respectful and compassionate relationships between mentor and mentee, ensuring good boundaries.
- Liaise with existing support team(s) internally and externally and provide additional support(s) to the mentee’s family, as and when required.
- Liaise with internal and external referral sources, regarding new and existing mentoring referrals.
- Ensure support plans for the people we support are completed and updated in accordance with GDPR and confidentiality processes.
- Ensure Risk Assessments are completed and updated for the people we support.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We’re looking for you to have gained experience of volunteer and/or staff management as well as experience of supporting young people and families with complex needs. You will have knowledge of the issues facing young people who are care-experienced and/or on the edges of care, knowledge of current relevant legislation and policies relating to children and young people as well as a working knowledge of child protection procedures.
A full driving license and access to a car for work purposes is an essential requirement.
What you can expect from us...
- Your normal working hours are 17.5 per week, Monday to Friday, between the hours of 9am and 5pm depending on the needs of the service. Flexibility will be required to meet the needs of the people we support and volunteers, some evening and weekend work will be required.
- Your main place of work is Kirkwall, Orkney. You are also required to work in the local community and you will be paid travel expenses from your usual place of work for appointments undertaken in the course of your duties.
- Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
A full list of benefits is detailed in the job & person specification
We are recruiting for a Property Clearance and Maintenance Worker to join our Property team.
Our Property team is responsible for the management of a portfolio of over 500 properties varying in size throughout Glasgow and the team consists of general administration, maintenance workers, technicians and painters. The Property Clearance and Maintenance Worker is part of our uplift and removal team and will carry out clearance and minor repairs of properties to provide a high-quality accommodation function for the people we support.
Main duties and responsibilities will include:
- Carry out clearance of property contents including fixtures and fittings, furnishings, white goods, floorings, and consumables.
- Deliver furniture, white goods, flooring and consumables as required.
- Carry out basic clean of property on a clean as you go basis.
- Use Sanondaf products in initial clearance and on final check before handover .
- Keep all Right There vehicles clean and tidy using Sanondaf were required.
- Keep all Right There tools and equipment in good condition, report where items are damaged or need to be replaced.
- Look for ways to recycle /upcycle any equipment taken from properties .
- Ensure sure all waste is disposed of in a timely manner with the appropriate waste transfer notes in place .
- Risk assess all areas prior to any works commencing and use the correct PPE dependant on the level of risk
- Ensure works are carried out to a standard in line with Right There and contractors’ standards.
- Ensure compliance with all relevant health and safety legislation and report any safety concerns or incidents.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We’re looking for someone that has gained experience of carrying out repairs, cleaning and labouring duties as well as good DIY skills. A full, valid driving license is an essential requirement.
What you can expect from us...
- You will report to the Maintenance Supervisor and through them to the Property Maintenance and Health & Saftey Manager
- Your normal working hours are 35 per week, Monday to Friday, 8am to 4pm
- Your main place of work is Rosemount Business Park, Charles Street, Glasgow, G21 with regular travel to property locations
- Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
Full list of benefits is detailed in the job & person specification
Applications will be considered as they are received and interviews arranged therefore the advert may close earlier than the advertised date.
We are recruiting for Tenant Liaison Workers to join our Short Term Housing programme in Glasgow.
Our Short Term Housing programme provides a link between private property owners and tenants. Our goal is to end homelessness by providing access to privately rented properties, as we believe that this is an effective and long-term solution. The Tenant Liaison Worker will ensure a high-quality, customer focused housing management service within their individual property portfolio, ensuring effective customer liaison and promotion of tenant participation.
Part time hours will be considered, minimum 21 hours per week.
Main duties and responsibilities will include:
- Effective engagement with landlords and letting agents in the management of properties, ensuring they are fit for purpose and comply with legal, health and safety and corporate standards.
- Maintaining occupancy levels through efficient allocation and void management of properties.
- Liaison with external agencies such as Community Homeless Teams, Housing Benefit and Council Tax teams, landlords, support providers, health programmes, local authority and other agencies as required.
- Arranging and facilitating tenancy support with those we support to meet contractual requirements and individual need.
- Develop positive, respectful and compassionate relationships with the people we support, focusing on their strengths and aspirations as individuals.
- Have a high standard of professional integrity with colleagues and other professionals. • Establish clear professional boundaries with the people we support.
- Assessing, and progressing all referrals made to the service in line with service specification.
- Effective engagement with landlords and letting agents in the management of properties, ensuring they are fit for purpose and comply with legal, health and safety and corporate standards.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We would ideally like to hear from applicants who have experience of working in a housing/social care environment. Evidence of continued professional development or a housing/social care related qualification would also be beneficial. A full driving license and access to a car for work purposes is essential. (employees must hold insurance that covers both domestic and business use)
What you can expect from us...
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to a Housing Team Lead and through them to the Housing Services Manager.
- Your normal working hours are 35 per week, worked Monday to Friday between the hours of 9am and 5pm, depending on the needs of the service, with 1-hour unpaid break.
- Your usual place of work is Rosemount Business Park, Charles Street, Glasgow, G21 2QA. The role involves lone working and travelling in your own vehicle between properties and being out in the community. Lone working policy in place.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
- Ongoing learning and development
We are recruiting for a Support Worker to join our Supported Accommodation programme based in Inverness.
Supported Accommodation Inverness provides 24-hour accommodation for care experienced young people aged 16-26 who are leaving care or at risk of homelessness.
The Support Worker will provide support in a person-centred manner meeting the needs of the young people that we support as well as providing emotional and practical support which is aimed at nurturing essential life skills and promoting independence.
This is a maternity cover post for a period of 9-months.
Main duties and responsibilities will include:
- Develop positive, respectful and compassionate relationships with the people we support, focusing on their strengths and aspirations as individuals.
- Develop life skills with those we support, including how to maximise income, involvement in meaningful activities, budgeting, shopping, cooking and any other skills that aid to independence.
- Assist the people we support with engaging and integrating into the local community and helping them to become active citizens.
- Utilise support plans to record and assess the progress of the people you are supporting.
- Prepare and review risk assessments for the people we support.
- Promote involvement in the improvement and development of the programme from the people we support.
Shifts are worked on a 4 on, 4 off basis:
2 x 9am to 9pm
2 x 6pm to 11pm, sleepover till 8am, one waking hour till 9am
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We’re looking for someone that has an understanding what people are going through when facing homelessness and how this affects their day to day lives, as well as the effects of trauma. We also need you to have a compassionate nature, be non-judgemental and you will be an excellent communicator and be able to build trusting relationships with the young people we support.
What you can expect from us..
- You will report to the Senior Support Worker
- Your normal working hours are an average of 31.5 waking, plus 1.75 sleep-in shifts per week, worked Monday to Sunday in shifts defined by your line manager on a rolling rota.
- Your usual place of work will be Old Perth Road, Inverness, IV2
- Annual leave entitlement of 280 hours (equivalent to 6 weeks) pro rata in your first year, rising to 310 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays
- You will automatically be enrolled into the People’s Pension in the month that you will complete 3-months of employment, providing you meet the auto-enrolment criteria
- Life insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
Full list of benefits is detailed in the job & person specification
We are recruiting for a Painter to join our Property team.
Our Property team is responsible for the management of a portfolio of over 500 properties varying in size throughout Glasgow and the team consists of general administration, maintenance workers, technicians and painters.
The Painter will carry out planned and reactive redecoration works to ensure that properties are available to let as soon as possible.
Main duties and responsibilities will include:
- Effective delivery of a sustainable, high quality redecoration service for all domestic and commercial properties within the Right There portfolio
- Recording of labour, materials, and consumables used in the delivery of the service
- Prepping of walls, ceilings, surfaces, and woodwork
- Taping Work
- Painting of both internal and external surfaces with gloss, emulsions, wood stains, varnish, primer and undercoat.
- Stripping, cutting and hanging wallpaper
- Planned maintenance, redecorations and property inspections on a scheduled basis
- Respond to emergency redecoration requests as required
- Completion of void inspection and planned maintenance paperwork
Our values make us who we are and define our actions and behaviours every day. We'd expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We're looking for someone that has gained experience of carrying out redecoration works including prepping, painting and wallpapering. You will also have a thorough understanding of Health and Safety and you will be able to plan and organise your workload.
A full valid driving license is an essential requirement.
What you can expect from us..
- The post holder will report to the Maintenance Supervisor
- Your usual place of work will be Rosemount Business Park, Unit E2, 141-145 Charles Street, Glasgow, G21 2QA. You are required to work across all Right There services.
- Your normal working hours are 35 per week worked Monday to Friday 8am to 4pm with 1-hour unpaid break
- Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata in your first year, rising to 280 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays
- You will automatically be enrolled into the People's Pension in the month that you will complete 3-months of employment, providing you meet the auto-enrolment criteria
- Life insurance 4 x salary
- Option to purchase and sell annual leave
- Cycle to work scheme
We are recruiting for a Family Support Worker to join our Young People and Family Support Service.
Our team provides flexible intensive family support across Glasgow that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths.
The Family Support Worker will work in partnership with the Health & Social Care Partnership and other family support providers to share resources, learn and create solutions that will help children, young people and families to thrive.
This role is part time working 25 hours per week, for a fixed term period of 18-months.
Main duties and responsibilities will include:
- Provide peripatetic support to our Children and Families services in Glasgow, Young People and Family Support and Common Ground
- Provide a minimum of 2 Common Ground outreach shifts per month. Shift times are Friday and Saturday 4pm to 10pm in Glasgow City Centre
- Develop good communication and working relationships with children and families, colleagues and other professionals
- Work alongside all immediate family members and extended family/support network as required
- Support children and families in the local community
- Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future
- Maintain accurate case files for all family members and consistently assess progress across all outcomes
- Plan, implement and continuously develop packages of tailored interventions for families to meet the needs of the individual child, their parent(s)/carer(s), siblings and wider family network, including practical support, parenting education and support, and emotional health and wellbeing
- Assist individuals accessing the programme to engage and integrate into their local community
- Undertake whole family assessments that focus on strengths and continuous assessment of progress towards outcomes for all family members
- Ensure delivery is aligned with the UN Convention on The Rights of The Child
You have the autonomy to manage your own diary to reflect the needs of the families you are supporting. One backshift of 2pm-10pm is required per week with the flexibility to work an additional 11am-7pm if required, hours are worked 5 days over 7. The majority of your work is in the community supporting families.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We're looking for you to have gained experience of working with children, young people and families facing challenges and on the edges of care. We also need you to have an understanding of current relevant legislation and policies relating to children, young people and families including GIRFEC, UNCRC, The Promise
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Senior Family Support Worker
- Your normal working hours are 25 per week, worked between the hours of 8am and 10pm, Monday to Sunday, in shifts defined by your line manager on a rolling rota over a 52-week period.
- Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. You are also required to work in the local community and you will be paid travel expenses from your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements must be agreed with your line manager based on the needs of the service.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
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We are recruiting for a Property Administrator to join our Property Services team.
The Property team is responsible for the management of a portfolio of over 500 properties of various size, predominantly in the Glasgow area and includes general administration, maintenance workers, technicians and painters.
This role is office based Monday to Friday.
The Property Administrator will provide administration support to the team as well as providing front line information to staff, managers, supplier and contractors.
This role is fully office based and it is initially a fixed term contract for a period of 6-months.
Main duties and responsibilities will include:
- Providing a reactive repairs service to tenants logging all communications, assessing and recording repairs and sending to the relevant contractor
- Monitoring the progress of voids, ensuring they are with the relevant team until handover
- Updating and managing the repairs and maintenance section of Homemaster to include internal, external and landlord repairs.
- Working closely with our Maintenance Technicians scheduling jobs to their calendars and using our trade accounts to order any parts needed
- Liaise with tenants to arrange access and confirm if there are any additional considerations
- Monitoring completion dates with internal, external and landlord contractors and escalate any issues to the relevant person/team.
- Effectively communicating within the wider teams and management in relation to property repairs and void assessments, notifying relevant staff or services to confirm status of property repairs.
- Facilitating the administration process for repairs and maintenance with any other repairs and property tasks that may be requested to include general filing, admin and telephone support.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We're looking for someone who has gained Administration experience from working in a busy property, maintenance or contracting team coupled with a good working knowledge of MS Office in particular MS Excel. You will be confident managing a busy workload and prioritising tasks, as well as having the confidence to work autonomously. Experience of working in a Housing environment is beneficial.
Knowledge of Homemaster and/or experience of using a property/repairs management system is highly beneficial.
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Property Administration Manager
- Your normal working hours are 35 per week, worked Monday to Friday between the hours of 8am and 4pm depending on the needs of the service, with 1-hour unpaid break.
- Your usual place of work will be Rosemount Business Park, Charles Street, Glasgow, G21 2QA.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
Full list of benefits can be found in the job & person specification.
Applications will be considered as they are received and interviews arranged therefore the advert may close earlier than the advertised date.