About The Role
We are looking for someone who loves working with pre-loved items and has the ability to go the extra mile to deliver excellence in customer service. Under the guidance of management, you will ensure appropriate stock is identified for Clearance and priced accordingly, and that customers are supported at all times to maximise sales and ensure a great customer experience.
A good understanding of the value of second-hand stock ranging from furniture to clothing is desired. You will champion gift aid and lottery sales and look for every opportunity to maximise profit for hospice care. You will need to be flexible and adaptable, ready to accept and work with different stock, jump on the till, help a customer to find the perfect purchase or signpost a supporter to understand more about the Hospice. You will have opportunity to set up and run large sales or other ad hoc events in the Clearance shop as per business need. If you have a passion for working with pre-loved goods and enjoy working with the public, we’d love to hear from you. You will be an ambassador for St Michael’s at all times. In return for your commitment, we’ll provide a competitive salary and benefits package, within a highly reputable charity.
A full driving licence with use of a car is recommended to access each retail location and attend meetings.
This role is 30 hours over 4 days a week which may include weekend work. This includes two days preparing stock and two sales days open to the public.
What you can expect from us
As well as joining an enthusiastic friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.
Benefits
- Competitive salary and benefits package
- Transferable NHS pension
- Hospice pension
- Superb working environment and facilities
- Generous study leave allowance
- Discounts with local suppliers
- Individualised training needs analysis
- Advanced communication skills training
- Employee counselling service
- Free on-site parking
- Competitively priced meals and beverages
- Free tea, coffee and chilled water
- Friendly, welcoming work environment
- 30 days annual leave, plus bank holidays
Next steps
- Application Guidance Notes
- Download the Job Description
- Download the Equal Opportunities Form
- Your Information and How We keep It Safe
- Download the Recruitment of Ex-Offenders Policy
Need some help?
To find out more, of if you need help with your application, contact our recruitment team
About The Role
We’re looking for a hard-working individual to join our friendly and committed team at our St Michael’s Hospice retail facility in Whitestone, near Bartestree, Hereford. If you can spot your Primark from your Prada or your F+F from your Boden, then this role will be perfect for you! A large proportion of this role will require sorting of stock such as clothing and Bric-a-Brac ready to stock the shop floors across our retail portfolio. If you’re someone who goes the extra mile to deliver exceptional customer service to both donors and customers, we’d love to hear from you. This role will be varied-frequently representing the hospice on the donation centre desk to accept donations from the public, or on occasion taking to the road in one of our vans to ensure stock makes its way to the right shops across the county.
Previous warehousing or customer service experience would be an advantage, but if you’re a quick learner with plenty of enthusiasm, we’ll provide full training. Good organisation skills, an ability to multi-task together with a flexible approach are essential this role. As the position involves moving and handling, a good level of physical fitness is required. You will be an ambassador for St Michael’s at all times. In return for your commitment, we’ll provide a competitive salary and benefits package, within a highly reputable charity.
The role is 37.5 hours over 7 days to include regular weekend work (arranged by a rota) Part-time hours may be considered for the right candidate.
What you can expect from us
As well as joining an enthusiastic friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.
Benefits
- Competitive salary and benefits package
- Transferable NHS pension
- Hospice pension
- Superb working environment and facilities
- Generous study leave allowance
- Discounts with local suppliers
- Individualised training needs analysis
- Advanced communication skills training
- Employee counselling service
- Free on-site parking
- Competitively priced meals and beverages
- Free tea, coffee and chilled water
- Friendly, welcoming work environment
- 30 days annual leave, plus bank holidays
Next steps
- Application Guidance Notes
- Download the Job Description
- Download the Equal Opportunities Form
- Your Information and How We keep It Safe
- Download the Recruitment of Ex-Offenders Policy
Need some help?
To find out more, of if you need help with your application, contact our recruitment team
About The Role
Make a difference every day by joining St Michael’s Hospice Retail Team as our Clearance Shop Manager. This is an exciting opportunity to lead our brand-new Clearance outlet at Whitestone, managing a dedicated team of staff and volunteers while driving sales and delivering exceptional customer service. If you’re an experienced retail manager, with experience of working to budgets with a good knowledge of Health and Safety and Trading Standards, or someone with great transferable skills and enthusiasm then get in touch.
A clear understanding of the value of second-hand stock ranging from furniture to clothing, and a dedication to excellent customer service are fundamental. You will need to be able to redistribute stock accordingly and work closely with wider Whitestone colleagues. This is a high-volume stock operation, and the role will be fast paced, so you will need to be someone who is organised and quick to get stock out.
You will have opportunity to set up and run large sales or other ad hoc events in the Clearance shop as per business need, with the opportunity to bring forward your own ideas. You will need good IT skills and an ability to embrace new technology, as well as being friendly and approachable. Strong organisational skills, leadership ability, and a hands-on approach are essential. If you have a passion for working with pre-loved goods and enjoy working with the public, we’d love to hear from you. You will be an ambassador for St Michael’s at all times. In return for your commitment, we’ll provide a competitive salary and benefits package, within a highly reputable charity.
This role is 30 hours over 4 days a week which may include weekend work. This includes two days preparing stock and two sale days open to the public.
What you can expect from us
As well as joining an enthusiastic friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.
Benefits
- Competitive salary and benefits package
- Transferable NHS pension
- Hospice pension
- Superb working environment and facilities
- Generous study leave allowance
- Discounts with local suppliers
- Individualised training needs analysis
- Advanced communication skills training
- Employee counselling service
- Free on-site parking
- Competitively priced meals and beverages
- Free tea, coffee and chilled water
- Friendly, welcoming work environment
- 30 days annual leave, plus bank holidays
Next steps
- Application Guidance Notes
- Download the Job Description
- Download the Equal Opportunities Form
- Your Information and How We keep It Safe
- Download the Recruitment of Ex-Offenders Policy
Need some help?
To find out more, of if you need help with your application, contact our recruitment team
About The Role
For each unique store we’re looking for someone who loves working with pre-loved items and has the ability to go the extra mile to deliver excellence in customer service. Each will be a varied role. Under the guidance of management, you will ensure appropriate stock is on the shop floor and customers are supported at all times to maximise sales and ensure a great customer experience. You will champion gift aid and lottery sales and look for every opportunity to maximise profit for hospice care.
You will need to be flexible and adaptable, ready to accept and work with different stock, jump on the till, help a customer to find the perfect purchase or signpost a supporter to understand more about the Hospice. You will be an ambassador for St Michael’s at all times. In return for your commitment, we’ll provide a competitive salary and benefits package, within a highly reputable charity. This role is 30 hours to include regular weekend work (arranged by rota).
A full driving licence with use of a car is recommended to access each retail location and attend meetings.
What you can expect from us
As well as joining an enthusiastic friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 30 days annual leave, plus bank holidays, a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.
Benefits
- Competitive salary and benefits package
- Transferable NHS pension
- Hospice pension
- Superb working environment and facilities
- Generous study leave allowance
- Discounts with local suppliers
- Individualised training needs analysis
- Advanced communication skills training
- Employee counselling service
- Free on-site parking
- Competitively priced meals and beverages
- Free tea, coffee and chilled water
- Friendly, welcoming work environment
- 30 days annual leave, plus bank holidays
Next steps
- Application Guidance Notes
- Download the Job Description
- Download the Equal Opportunities Form
- Your Information and How We keep It Safe
- Download the Recruitment of Ex-Offenders Policy
Need some help?
To find out more, of if you need help with your application, contact our recruitment team