Housekeeper

About Us
St Michael’s Hospice is nestled in the stunning Herefordshire countryside, in a state-of-the-art facility. We offer a competitive salary and benefits package, a transferrable NHS pension or you can enrol onto our own Hospice pension. We offer Life Assurance, a superb working environment and facility, generous study leave allowance, discounts with local suppliers, individualised training needs analysis, advanced communication skills training, employee counselling service, free tea & coffee, a friendly & welcoming work environment and 30 days annual leave, plus bank holidays. We are one of the top 100 best not for profit organisations to work for and have been caring to make a difference, to patients living with a terminal illness and their families, across Herefordshire and beyond for 40 years.

Job Description and Person Specification

Job Description

Job Title: Housekeeper

Spinal Point Range: 4-6

Hours: Up to 10 hrs per week, on a shift rota basis, Monday to Sunday.

Department: Facilities

Location: St Michael’s Hospice, Bartestree, Hereford, HR1 4HA

Reports to: Housekeeping Supervisor

Job Purpose: To clean the hospice to the highest standards to ensure a pleasing appearance, and to prevent the spread of infection.

Responsibility Areas: Cleaning of all areas (internal and external) of St Michael’s Hospice De-contamination of furniture and the premises as required Deep cleaning of rooms as required Occasional maintaining of toilets and local drains in en-suites. (Unblocking as required) Changing linen (including curtains) and controlling stocks

Person Specification Specialist Knowledge and/or experience Level 2 Certificate in Cleaning and Support Services Skills OR suitable relevant experience. A working knowledge of COSHH regulations and the need for PPE. A working knowledge of infection prevention. Skills and behaviours

Team Working Fits in with the team. Develops effective and supportive relationships with colleagues. Is considerate towards them and creates a sense of team spirit.

Quality Orientation Provides a quality service. Maintains high professional standards and gets work right first time.

Reliability Is reliable; follows directions from supervisors and respects policies and procedures. Shows commitment to the organisation and task completion.

Relating to others Quickly builds rapport and easily establishes relationships with patients/visitors. Relates well to different types of people, listens and gets on with them.

Colleague Focus Puts colleagues first and is eager to please them. Works hard to meet colleague needs and looks after their interests.

Results Driven Gets results and willingly tackles demanding tasks. Sets and exceeds challenging personal targets.

Special Conditions This post is conditional to a standard Disclosure and Barring Service Check. This post is conditional to an Occupational Health Check which will include a review of vaccination history, followed by a recommended course of immunisation if needed.

Equal Opportunities Statement   At St Michael’s Hospice we are committed to an equal opportunities approach in everything we do. This means that we seek to ensure anyone connected with St Michael’s, from patients and families through to donors, supporters, volunteers and staff are treated fairly, appropriately and with dignity and respect.

Our values
“What matters to you is what’s important to us”
To ensure we deliver upon this every day, we empower people to work collaboratively to reach the best possible decisions, realise them in the best possible way and at the best possible time.

We value:
• Knowledge, judgment, and kindness in reaching the best possible decisions,
• courage, integrity, and passion in realising those decisions in the best possible way, and
• honesty, empathy, and determination in doing so at the best possible time.
Living our values influences the way we behave. The way we behave informs the way we do things. The way we do things is the St Michael’s way.

Equal Opportunities Statement
At St Michael’s Hospice we are committed to an equal opportunities approach in everything we do. This means that we seek to ensure anyone connected with St Michael’s, from patients and families through to donors, supporters, volunteers and staff are treated fairly, appropriately and with dignity and respect.

Next steps

• Application Guidance Notes
• Download the Equal Opportunities Form
• Your Information and How We keep It Safe
• Download the Recruitment of Ex-Offenders Policy

Need some help?

To find out more, of if you need help with your application, contact our recruitment team