DOCTORS OF THE WORLD UK

_

JOB PROFILE

Job Title

Reporting to

Fundraising Manager (UK Trusts and Foundations)

Head of Fundraising & Communications

Responsible for

Indirect reports: Fundraising and Communications volunteers (occasional)

Location

Hybrid-working. Working from home, with occasional travel to the UK office based in
Stratford E15 as required (max 2 times per month)

Salary and Contract

£38,000 FTE, Part time (actual hours TBC), permanent contract

Overview
Doctors of the World UK (DOTW) is part of the global Médecins du Monde (MdM) network, which delivers over  400
projects in more than 70 countries through 6,000 volunteers.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get
the healthcare they need.

DOTW’s UK programme provides direct services and leads policy and advocacy work to help people across the UK who
are excluded from health services, such as migrants, refugees, sex workers and people with no fixed address access, to
access essential healthcare. Our services are run by volunteer doctors, nurses, midwives, and support workers who
provide basic short-term healthcare and help to get people registered with their local GP.

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and
local implementation to reduce health inequalities and ensure access to healthcare for all.

Through  our  health  programmes  and  advocacy,  we  work  with  people  to  support  them  to  overcome  barriers  to
healthcare. Since opening in the UK in 1998, we’ve raised over £10,000,000 for overseas programmes, helped more
than 20,000 people in the UK get access to healthcare and fought for health as a human right for all.

Job Purpose
•  Research  and  apply  to  UK  Trusts  and  Foundations  that  are  relevant  to  our  work  in  the  UK  supporting  people
excluded  from  healthcare.  This  will  include  major  funders  alongside  multiple  small  unrestricted  funding
opportunities.

•  Work with front line teams at Doctors of the World to write applications for statutory contracts.
•  Ensure that all Trust administration – thanking, reporting and grant claims are completed.
•  Maintain  an  up  to  date  and  exact  record  of  UK  Trust  and  Foundation  fundraising  to  provide  information  for

budgeting and forecasting.

Fundraising/Income
generation

Key Duties
•  Take the lead on identifying opportunities for and developing high-quality applications and
proposals to secure funding from charitable trusts and UK statutory sources.  for our UK
projects.
Lead on identifying prospective funders and add to our portfolio of established trusts and
grant making bodies.

•

•  Work  closely  with  DotW  Services  and  Policy  &  Advocacy  teams  to  proactively  develop
projects  and  the  project  pipeline  in  response  to  and  in  anticipation  of  the  funding
opportunities that are in line with delivering the organisational strategy.

•  Take a relationship fundraising approach to trusts and foundations fundraising cultivating
strong relationships including engagement with potential funders prior to applying where
relevant and possible.

•  Work with colleagues to identify priority funding opportunities and develop compelling and

targeted applications for funding.

•  Manage  all  UK  Trusts  and  Foundations  proposal(s)  and  reporting  deadlines,  ensuring
funders are continually informed of the organisation’s progress in appropriate areas.
•  Work closely with the finance department to ensure all income is correctly allocated and

efficiently managed.

•  Prepare budget and income projections ensuring income is correctly allocated.
•  Deliver  plans  against  agreed  income  targets,  monitoring,  evaluating  and  reporting  as

necessary.

•  Stay ahead of trends in Trusts funding and proactively recommend changes to our funding

plan.

•  Network to build relationships with key grant makers and other influential stakeholders.

Administration  and
general
management

•  Work closely with the Donor & Database Manager to ensure that records are accurately
kept, up to date on Raiser’s Edge. Follow up on these contacts as required and acknowledge
all donations.

•  Work with the Head of FR and Finance team to ensure grant contracts and budgeting are

robust and in line with DotW requirements.

•  Work  with  the  Head  of  Fundraising  and  Executive  Director  to  build  good  working
relationships with  Trustees of the Board  to  engage their networks and support them  as
peer-askers (as necessary).

Strategy
development and
delivery

•  Play an active role in contributing to the delivery and development of the annual

budget/income plan through UK Trusts and Foundations.

•  Participate in monthly ‘pipeline’ meetings, sharing analysis and contributing ideas to new

ways of working and securing income, driving fundraising performance.

•  Awareness and understanding of trends, legislation and Institute of Fundraising best

practice guidance in relation to grant fundraising.

General

•  To be open to change and demonstrate a flexible and adaptable approach; work
collaboratively with others and be a supportive and effective team member
•  To ensure that all activities undertaken, externally or internally, are executed in
accordance with the overall aims of the organisation and in line with policies and
procedures

•  To participate in training and other activities as requested by the organisation.

Stakeholder  and  Customer
Service

•  To  provide  quality  customer  service  to  all  our  respective  audiences  and

stakeholders and comply with our quality management protocols.

Key Deliverables Decision (Making Criteria: A = Accountable, R = Responsible)

UK Trust/Foundations and fundraising plans

Income and RoI targets met

Donor engagement and retention plans

Please Indicate
A, R or N/A

A

A

A

Level of Budgetary
Responsibility

Key Working Contacts

Low

All Doctors of the World UK teams; volunteers & external consultants and
contractors as required.

Person Specification

The successful candidate will be able to….
Communicate in a timely, accurate and relevant way; listen actively; be
positive and persuasive, communicating appropriately and in a corporate
manner in all circumstances; communicate MDM’s core mission.
Promote a constructive climate; actively contribute across teams to good
team working and team relationships; support others to achieve their
aims; build consensus; be friendly, helpful, and supportive.
Work in an efficient and effective manner; seek to achieve the greatest
impact; be cost-conscious; strong line management skill and ability;
inspire others to excel.
Value feedback and learning; adapt to change seamlessly and be
prepared to try doing things differently; encourage the development of
new ideas; implement changes intended to make improvements willingly;
respond positively to feedback; offer constructive solutions to enable
organisation to adapt to changing charity/business challenges or
processes.
Strive to achieve excellence in service delivery and patient care; set and
develop benchmarks; take responsibility; resolve queries; be
approachable, positive, and responsive.
Actively set boundaries for self and others; manage the best from people;
manage workplace stress appropriately; delegate well; take pride in
achieving results; ensure your working relationships with colleagues
recognise personal and team/organisational deadlines.
Show the impact of the work for which you are accountable; monitor
progress; commit to achieving high quality; demonstrate common sense.

Personal Competencies

Competency Title

Communicating with others

Team working and interpersonal skills

Managing Resources

Drives Continuous Improvement

Customer Services

Managing Yourself

Delivery and Meeting Business Plan

Specific Skills & Knowledge

The successful candidate will have the ability to

The successful candidate will have knowledge of

Raise money from UK Trusts/Foundation donations,
stretching income targets
Build strong relationships and manage donor
relationships to a high level

Work in a team and use own initiative

Negotiate effectively and network and influence at the
highest levels

Communicate persuasively and effectively

At least three years’ experience of raising funds from UK
Trusts and Foundations.

Research, prospecting, solicitation techniques and trends

Donor development
Project management and IT skills, including database
management
Charity fundraising law including data protection and
confidentiality requirements

Manage a busy workload and multiple priorities

Produce high quality work under pressure and to deadlines

Relevant Experience and Specific Attributes - Essential

Demonstrate an ability to develop and deliver UK Trusts/Foundation fundraising strategies and plans

Proven track record in securing and successfully managing income targets from UK Trusts/Foundation year on year

Exceptional  donor  management  and  development,  with  demonstrable  experience  of  having  personally  secured  significant
donations.

Carrying financial responsibility, both in setting and achieving ambitious fundraising targets, and in setting and controlling budgets.

Date Revised

July 2025

JOB PROFILE

Job Title

Reporting to

Services Coordinator

Senior Programme Lead

Responsible for

Volunteers and interns

Contract

Location

Salary

3 days per week (Permanent)
Hybrid - Outreach Locations in London / DOTW Office 80-92 High Street, London E15
2NE and/or remote
£27,550 (pro-rated)

Overview
Doctors of the World UK (DOTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400
projects in more than 70 countries through 6,000 volunteers.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get
the healthcare they need.

DOTW’s UK programme provides direct services and leads policy and advocacy work to help people across the UK who
are excluded from health services, such as migrants, refugees, sex workers and people with no fixed address access, to
access essential healthcare. Our services are run by volunteer doctors, nurses, midwives, and support workers who
provide basic short-term healthcare and help to get people registered with their local GP.

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and
local implementation to reduce health inequalities and ensure access to healthcare for all.

Through  our  health  programmes  and  advocacy,  we  work  with  people  to  support  them  to  overcome  barriers  to
healthcare. Since opening in the UK in 1998, we’ve raised over £10,000,000 for overseas programmes, helped more
than 20,000 people in the UK get access to healthcare and fought for health as a human right for all.

Job Purpose

DOTW tackles health inequalities by helping some of the most marginalised  with vulnerabilities in  health to access
healthcare and wider support services via our clinic and advocacy programme. We provide holistic health assessments
for service users to identify risks, stressors and protective factors that might impact on health.  You will reduce health
inequalities by coordinating our clinic and our advice line (alongside a wider team).

The people that we see often have complex needs and we offer a range of services:

•  We offer primary care health checks, healthcare advocacy, we help with referrals, informing on what to

expect and advising on rights and charging within the NHS.

•  We see people who have been exposed to violence including trafficking and domestic violence and identify

needs to ensure on-going support.

•  We see people living in destitution and support access to appropriate services.
•  We work with partner organisations to promote health and wellbeing by addressing the wider social and

environmental determinants of health.

•  We  see  people  refused  secondary  care  and  advocate  on  their  behalf  to  ensure  they  can  access  the

treatment they are entitled to.

As a member of DOTW’s services team, central to your role will be the day-to-day operational coordination of our
services. You will provide support and oversight to volunteers delivering these services, including ensuring adherence
to DOTW’s policies and procedures, assisting volunteers in resolving complex cases on behalf of service users in
vulnerable situations and coordinating and prioritising casework.

You will draw on your experience of delivering effective advocacy on behalf of excluded groups and your highly effective
coordination and muti-tasking skills. You will lead by example when working with our volunteers and working directly
on cases, demonstrating your emotional agility, tenacity, resilience, compassion, and your ability to work calmly under
pressure when working with those in complex situations, which can include managing situations of acute mental health
or other medical crises, trafficking and exploitation, violence, abuse, substance misuse, homelessness or destitution.
You will be supported to ensure that you can confidently manage your own health and safety and the health and safety
of  volunteers  when  working  with  people  engaging  with  our  services,  in  recognition  of  general  elevated  risks  when
delivering  frontline  services  to  a  wide  variety  of  people,  particularly  in  situations  where  you  may  occasionally  be
required to work alone.

You will work to ensure that DOTW’s ethos is embedded in our services and will ensure that services have appropriate
oversight to ensure that the quality and the safety of the service remains high, with the service user at the heart of any
service offered. This will include ensuring services meet DOTW and CQC standards. You will help provide a welcoming,
engaging, and safe space for our broad and diverse volunteer team, leading by example in how to communicate with
volunteer colleagues and service users. Your excellent people skills will be important for this, as will your understanding
and ability in volunteer management and supervision and your substantive experience in working with volunteer teams
to deliver health or social care services to vulnerable groups.

We recognise that working in front-line roles in this sector brings people into contact with trauma regularly. Employees
need great resilience which DOTW makes every effort to support. You will be joining an experienced team, with a Head
of Services who will help you prioritise your work, develop your skills, and support you and your wellbeing. You will be
supported through regular line management and clinical supervision.

We also recognise that members of our Services team must feel equipped and confident to manage a wide variety of
immediate and complex situations pertaining to an individual’s health and safety. All team members responsible for
directly managing and supervising DOTW’s services will be supported to ensure adequate skills in Aid, Adult and Child
Safeguarding, managing complex mental health situations understanding and making decisions in accordance with the
Mental Health Capacity Act, supporting destitute families, developing their understanding of managing situations of
homelessness, and using trauma-informed approaches.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are
encouraged to apply.

Those with lived experience of migration, the asylum system, homelessness or exclusion from health services are
encouraged to apply.

Key Duties
Service delivery

Key Activities
•  Provide day-to-day coordination of our clinics, ensuring exceptional patient care,
compliance with the regulator’s (CQC) standards as well as those of Doctors of the
World and supporting volunteers to manage and resolve complex cases, taking
guidance and advice from the Senior Programme Lead when necessary.
•  Deliver our outreach programme, by delivering DOTW clinics conjunction with

sector partners up to twice per week.

•  Provide day-to-day supervision and support to our advice line, casework and

outreach volunteers, ensuring the service consistently delivers high-quality care
particularly to high-risk individuals, including people who have been trafficked, are
in exploitative situations, are experiencing homelessness, or are in mental health
crisis.

•  Cover the delivery of the advice line and casework when service capacity is

stretched.

•  Take responsibility for managing and resolving complex cases, offering oversight
and guidance to volunteers to ensure the service remains safe, professional, and
of a high standard.

•  Manage a personal caseload of particularly complex cases or those requiring direct

staff oversight, with support from senior members of the Services team.

•  Ensure the service operates in line with DOTW’s policies, and that all volunteers

are aware of and follow these policies.

•  Support DOTW to ensure excellent patient care, compliance with the regulator’s

(CQC) standards as well as those of Doctors of the World

•  Where required, coordinate the monthly collection of feedback from DOTW

service users, ensuring proper supervision of volunteers during the process and
sharing feedback with the wider Services team to inform ongoing service
improvement.

•  Where required, coordinate the collection of DOTW’s annual volunteer survey,

•

collate and share feedback with the Senior Programme lead.
Identify and recommend opportunities for service improvement on an ongoing
basis.

•  Support volunteer recruitment by conducting weekly interviews.
•  Deliver comprehensive inductions for new volunteers in line with DOTW’s agreed

processes, including shadowing sessions when needed.

•  Provide ongoing supervision and support to volunteers throughout their

placements.

Volunteer Management

Administration and
Coordination

•  Ensure the smooth running of services, through effective administration e.g.

correspondence and record keeping.

•  Continually identify opportunities for operational improvement and make

recommendations for change.

•  Ensure robust data collection across the project.

Reporting

•  Support colleagues to meet donor reporting requirements, by ensuring effective

Regulatory compliance

usage of data recording systems by volunteer teams.

•  Provide the Services Team with regular insight into common casework themes

amongst DOTW patients, with a view to informing internal processes and external
policy work.

•  With support from the Senior Programme Lead, maintain excellent, up-to-date
knowledge of the internal and external policies which govern DOTW’s services,
ensuring our services are complaint with these on an operational level.

Other Duties

•  Other ad hoc duties as required

General

•  To be open to change and demonstrate a flexible and adaptable approach.
•  To  work  collaboratively  with  others  and  be  a  supportive  and  effective  team

member.

•  To ensure that all activities undertaken on behalf of DotW, externally or internally,
are executed in accordance with the overall aims of the organisation and in line with
our policies and procedures.

•  To participate in training and other activities as requested by the organisation.

Stakeholder and Customer
Service

•  To  provide  quality  customer  service  to  all  our  respective  audiences  and

stakeholders and comply with our quality management protocols

Key Deliverables

Co-ordination of DOTW’s services
Induction, supervision and support for relevant volunteer teams

Compliance with regulatory standards

Decision Making Criteria: A = Accountable, R = Responsible

Please
Indicate A R or
N/A

A

R

R

Level of Budgetary
Responsibility

Key Working Contacts

Low

All Doctors of the World UK teams

This is not intended to be an exhaustive list. Your job description may be subject to change.

Date Created

November 2025

Person Specification

Job Title

Services Coordinator

PERSONAL COMPETENCIES

Competency Title

Communicating with others

Team working and interpersonal skills

Managing Resources

Drives Continuous Improvement

Customer Services

Managing Yourself

Delivery and Meeting Business Plan

The successful candidate will be able to….
Communicate in a timely, accurate and relevant way; listens
actively; is positive and persuasive.

Actively contribute across teams to good team working and team
relationships; support others to achieve their aims; build consensus;
is friendly, helpful and supportive team player; feel comfortable
within what can sometimes be a busy and demanding environment.
Work in an efficient and effective manner; seek to achieve the
greatest impact

Values feedback and learning; adapts to change seamlessly and is
prepared to try doing things differently; encourages the
development of new ideas; implements changes intended to make
improvements willingly; responds positively to feedback
Strives to achieve excellence in service delivery and patient care;
sets and develops benchmarks; takes responsibility; resolves
queries; approachable, positive and responsive
Actively sets boundaries for self and others; manages the best from
people; manages workplace stress appropriately; can delegate well;
takes pride in achieving results
Can show the impact of the work for which you are accountable;
monitors progress; committed to achieving high quality;
demonstrates common sense

RELEVANT EXPERIENCE

The successful candidate will have experience of ….

Delivering health or social welfare services

Delivering casework or advocacy on behalf of people from marginalised groups

Providing sensitive, safe and motivating support to distressed people in vulnerable situations

Providing administrative support to ensure the effective delivery of health or social welfare services

Experience working in the migration sector, the asylum system, homelessness or exclusion (desirable)

Managing volunteers to deliver health or social welfare services

Working successfully with translators

SPECIFIC SKILLS AND KNOWLEDGE

Essential

Desirable

•  Knowledge of excluded populations’ entitlement

to healthcare in the UK.

•  Global and/or public health and/or international

NGO experience.

•  Knowledge of UK safeguarding processes and

requirements.

•  Ability to effectively support and advocate for
others to navigate the asylum and UK health
systems, and to access statutory systems.
•  Experience working with vulnerable groups or

volunteer-led services

•  Confidence in resolving complex cases and

supervising/providing feedback to volunteers

•  Excellent administrative and multi-

tasking/coordination skills.
•  Excellent communication skills.
•  Ability to build positive working relationships
internally and externally to support service
delivery.

•  Strong IT skills and confidence working between
multiple platforms simultaneously in time-
pressured circumstances (for example, working
between Microsoft applications, encrypted email
and database platforms).

•  Ability to demonstrate alignment with the

principles and values of the Médecins du Monde
network.

•  Fluency in English.

Date Created

September 2025

November 2025Appointment ofExecutive DirectorChair’s statementThank you for your interest in the role of Executive Director at Doctors ofthe World UK. As a recently appointed Chair, I have been struck by thecommitment, expertise and compassion that characterises our staff,volunteers and partners. This is an organisation with a strong purposeand a deep belief in the right to health for all.We are entering a period of renewal and closer alignment with theMédecins du Monde international network. This moment offers asignificant opportunity for Doctors of the World UK to strengthen itsprogrammes, deepen cooperation with our international colleagues, andsharpen our contribution to a shared global mission.We are now looking for an Executive Director who can lead Doctors ofthe World UK into this next phase: strengthening our UK programmes,contributing to the international network, and ensuring that the voices ofthe people we serve remain at the heart of our decisions. The role callsfor strategic clarity, sound governance, confident external representationand an ability to work collaboratively across diverse teams and cultures.If you share our mission and are motivated by the chance to lead anorganisation with both national and international reach, we would bedelighted to receive your application. I look forward to working closelywith the successful candidate as we continue to build a resilient andimpactful Doctors of the World UK.Steven LloydPresident and Chair of the BoardDoctors of the World UK2About UsCaption caption captionDoctors of the World UK is the UK chapter of the global Médecins du Monde network, aninternational human rights organisation made up of 17 chapters around the world working onboth domestic and international health projects.Founded in 1998, Doctors of the World provides emergency and long-term medical care tovulnerable people – wherever they are. We strengthen people’s access to quality medicalservices, and fight for universal access to healthcare by advocating for sound evidence-basedpublic health policy.Providing care, bearing witness, and supporting social change, Doctors of the World continuesits mission to fight for the universal right to health. Through more than 400 innovativemedical programmes and evidence-based advocacy initiatives in over 70 countries, we enablevulnerable people and their communities to access quality medical services and fight foruniversal access to healthcare. Doctors of the World UK provides medical care and advocates for the rights of thousands ofpeople in vulnerable conditions each year, through our clinics, outreach work and helpline.Our service is provided by an incredible team of volunteers, supervised by our expert staff.We also campaign tirelessly to challenge the harmful systems and hostile environments thatare currently excluding those living in the UK from getting the help we all come to needsometimes.3One, Embassy Gardens,Viaduct Gardens, Nine Elms, London SW11 7BWDoctors of the World UK delivers to Medecins du Monde and works internationally toguarantee access to healthcare. We advocate for the right to health, in terms of both physicaland mental health, for vulnerable people excluded from health care. This includes peoplewho have migrated, people experiencing homelessness, Gypsies, Roma, and Travelercommunities. Conflict and crisis We provide life-saving humanitarian healthcare in times of war andnatural disasters. We’ve deployed medical teams all over the world to deal with theconsequences of wars, natural disasters, and epidemics, taking all measures necessary tosupport the existing health systems in remaining open through the crisis.Refugees and Migrants We empower migrants to access quality healthcare, regardless ofimmigration status or reason for fleeing.   Harm reduction We support those who are vulnerable due to high risk behaviours.Especially those at risk from HIV or hepatitis C, such as drug users and sex workers. Sexual and reproductive Health We believe strongly in the right to sexual and reproductivehealth, and work to empower women and girls around the world to access sexual andreproductive health services. Our Priority AreasOur work in the UKEveryone living in the UK has the right to free primary care, no matter who they are or whattheir immigration status may be. Yet many people still face significant barriers to registeringwith a GP and obtaining an NHS number. GP practices often request proof of address or ID,and those unable to provide these documents are too often – and wrongly – turned away.Our mission is simple: ensure everyone can access safe, continuous healthcare by helpingthem register with an NHS GP and provide immediate, compassionate care when they cannot.Other obstacles include limited language support, a lack of clear information about healthcarerights, laws that restrict access to free hospital care for people without status, discrimination,fear of arrest or immigration enforcement, and practical issues such as limited internet accessor phone credit.Through our support services, more than 90% of the people who come to us are ultimatelyable to register safely with a GP. The need is urgent: 70% of our clients are homeless orvulnerably housed, and 84% live below the poverty line.For more information on our work and impact, click here.5What we doAdvocacy & Policy Change: Our UK advocacy is at the heart of our mission. Drawing on patientexperiences and our own research, we challenge policies that restrict access to care, opposecharging in primary care, campaign against immigration enforcement in the NHS, and push fornational reforms that protect the right to healthcare for all.Direct Support: Our mobile clinics, advice line, and outreach teams provide free primaryhealthcare, rights-based guidance, and support to help people register with an NHS GP andaccess specialist services. Last year alone, our advice line managed nearly 8,000 contacts frompeople seeking support to access the care they are entitled to.Training & System Change: Through our Safe Surgeries initiative and NHS trainingprogrammes, we equip doctors, nurses, and administrative staff with the tools they need todeliver inclusive, non-discriminatory care.6How we helpDoctors of the World UK (DOTW) is part of the global Médecins du Monde (MdM) network,which delivers over 400 projects in more than 70 countries, from Gaza and Ukraine, toMyanmar, Greece, DRC, Italy, and Nepal. We deliver both emergency and planned medicalcare, staying to support people for the long term. We advocate directly for the rights ofeveryone to access healthcare, no matter who they are or where they are from.In the UK, we deliver our own domestic programme supporting people excluded fromhealthcare, including people seeking asylum and those experiencing homelessness, andcall for an end to health inequalities to ensure access to healthcare for all.We take a holistic, person-centred approach. Our teams explore each individual’s housingsituation, immigration status, physical and mental health, family circumstances andsafeguarding concerns. We help people understand their healthcare rights, navigate GPregistration, and access services confidently and safely. For many who have experiencedtrauma or fear official systems, building trust and dignity is a vital part of the care weprovide.Job descriptionReports to: Board of Trustees (Company Directors)Location: Hybrid (London offices in Stratford/home, with UK and international travel as required)Job PurposeThe ED champions universal access to healthcare as a fundamental human right and ensuresorganisational strategies uphold equality, dignity, and non-discrimination. They provide strategicleadership for Doctors of the World UK (DOTW UK), ensuring the delivery of its mission and strategicobjectives. The ED drives programmes, operations, finances, and services, while representing DOTWUK within the Médecins du Monde (MDM) international network and across the UK health and charitysectors.They will embed inclusive collaborative, and anti-racist leadership across DOTW UK, leading withhumanity, humility and integrity, ensuring these values underpin DOTW UK’s culture, strategy, andexternal engagement.The ED must bring understanding of the UK charity sector and how the domestic health context affectsvulnerable groups unable to access health care, including migrants, ensuring those with livedexperience, staff and volunteer voices meaningfully shape organisational decisions and culture.7Leadership & StrategyProvide strategic direction and inspirationalleadership, working closely with the Board ofTrustees.Operate within a clear governance framework:Board sets strategy, ED ensures effectiveoperational delivery.Uphold and promote the identity, credibility,and reputation of DOTW UK and the MDMnetwork.Lead the implementation and evolution ofDOTW UK’s strategic plan, adapting to changingneeds and risks.Ensure strong financial and organisationalmanagement with clear fundraising targets andbudget oversight.Lead the development of a multi-year financialplan and long-term income strategy, ensuringintegrated planning between Finance,Fundraising, Services, and Advocacy.Balance ambition with organisational capacity,ensuring sustainable growth and disciplinedprioritisation in a small, resource-constrainedenvironment.Foster an empowering, inclusive, and high-performing culture rooted in trauma-informedpractice, participatory leadership, and staffwellbeing.Ensure robust systems for consistent deliveryof programmes, particularly high-risk oremergency projects.Provide strategic clarity and support to DOTWUK’s evolving service model, strengtheningpartnership-led outreach and ensuringcoherence with advocacy and evidencegeneration.Strengthen DOTW UK's domestic positioningin migrant and health inclusion, ensuring theorganisation is recognised as an expert andcredible operational partner across the UKsystem.Embed mechanisms for co-production withpeople with lived experience of healthcareexclusion.Key Responsibilities Key Responsibilities Representation & advocacyAct as DOTW UK’s spokesperson in media,public forums, and national/internationalevents.Strengthen DOTW UK’s profile as a leader inhealth inclusion and medical humanitarianrelief.Build and maintain strong relationships withstakeholders including local partners, donors,NHS bodies, government, NGOs, academicpartners, local authorities and  health inclusionpartnerships, and communities. Enhance transparent communication of DOTWUK’s impact and value to funders, donors andstakeholders.Represent DOTW UK within the MDM network,contributing to international collaboration andinfluence.Ensure advocacy is evidence-based, non-partisan, and grounded in service insight;maintain the organisation’s reputation as acredible, constructive actor in the UK healthsystem. Promote ethical storytelling and safeguardingin all advocacy and communications. Governance & organisational managementReport to the Board of Trustees, ensuringstrong governance and accountability.Work closely and constructively with the Board,ensuring transparent communication, sharedunderstanding of financial risk, andopportunities for Board challenge and support.Ensure compliance with all statutory andregulatory obligations as a UK charity andhealth service provider.Oversee people strategy, workforcedevelopment, EDI responsibilities, finance, andoperations, ensuring structures and resourcesalign with strategy.Ensure organisational systems support efficientoperation in a small-team environment, withclarity around delegation, accountability, andcross-departmental coordination. 8Fundraising & External RelationsLead and grow fundraising efforts, ensuringsustainable, diversified income streams.Support and partner with the Head of Fundraisingto develop a long-term fundraising strategy,securing multi-year grants, statutory income, andnew domestic partnerships as well as UK incomestreams for the funding of MDM’s internationalmedical relief operations.Cultivate and maintain donor confidence throughimpact reporting and risk management.Personally steward and represent DOTW UK/ MDMto major donors and high-value partners, ensuringtrust and organisational credibility.Person Specification9Essential Commitment to social justice, equity, and inclusion and MDM’s mission of ensuringuniversal and sustainable access to healthcare for vulnerable groups, includingmigrants.A collaborative and empowering leadership approach. Senior management experience of diverse, cross-cultural teams.Demonstrated success in strategic planning and delivery in the non profit/third orpublic sector.Familiarity with the UK and international fundraising landscape for UK charities andINGO’s operating in the human rights/ humanitarian relief/ International developmentsectors.Strong track record in partnership development and external representation.Collaborative and inclusive leadership style with commitment to embed anti-racism,lived experience, and trauma-informed practice into organisational culture. Skilled communicator and advocate, able to work with a wide stakeholder map.including NHS bodies, local authorities, donors, statutory bodies, and communitypartners.Robust financial and organisational management skills, including understanding ofcharity finance (restricted/unrestricted funding, reserves, cashflow, multi-yearplanning).Experience navigating regulated service environments or ability to rapidly acquire this.Ability to develop and nurture strong relationships with network partners, andrepresent DOTW UK within the international Médecins du Monde network.Desirable Senior experience working with boards and governance processes, ideally inhealthcare/medical programmes.Knowledge of the UK migration, asylum, public health, health inclusion, NHS-integratedcharity, or related social justice sector. Recent experience in generating income streams designed to support advocating forthe rights of excluded groups and the delivery of healthcare to vulnerable populations.Additional languages (French/Spanish).How to applyTo apply, please submit a CV and coveringletter, detailing how you fulfil the roledescription and personal specification tohttps://plusportal.perrettlaver.com/ quoting reference 8161. The deadline for applications is: 09:00 GMT Monday 15th December.The role is based in London, and the Salaryrange is c£75,000.Process Perrett Laver will conduct an executivesearch process in parallel with thepublic advertisement of the role.  Longlisted candidates will be invited tointerview with Perrett Laver in earlyJanuary.The Selection Panel will subsequentlymeet to decide upon a final shortlist forthe post in mid-January.Interviews with Doctors of the World willtake place end January.   If you require any reasonable adjustmentsto assist you in the selection process, pleaseadvise us of these so that we can makeappropriate arrangements. Perrett Laver believes that excellence will be achieved through recognising the value of everyindividual. A broad range of perspectives, backgrounds and opinions amongst our globalcommunity of colleagues is crucial in maintaining our corporate culture of openness,intellectual curiosity, and creativity. We take an active role in supporting under-representedcommunities and groups in becoming better and more fairly represented in the leadership ofall organisations. We know that diverse and inclusive teams have a positive impact on ourability to identify, engage and secure candidates from these groups.Our commitment to inclusion across race, gender, age, religion, sexual orientation, identity,and experience drives us every day – for clients, for candidate identification and in therecruitment, development and retention of colleagues.To ensure inclusion on the basis of age, disability, ethnic or national origin, familycircumstance, gender, gender identity, marital status, nationality, political or religious beliefs,race, socioeconomic background, sexual orientation, we would like to specifically inviteapplications from under-represented groups, and those with lived experience. Protecting your personal data is of the utmost importance to Perrett Laver and we take thisresponsibility very seriously. Any information obtained by our trading divisions is held andprocessed in accordance with the relevant data protection legislation. The data you provide uswith is securely stored on our computerised database and transferred to our clients for thepurposes of presenting you as a candidate and/or considering your suitability for a role youhave registered interest in.Perrett Laver is a Data Controller and a Data Processor, and our legal basis for processingyour personal data is ‘Legitimate Interests’. You have the right to object to us processing yourdata in this way. For more information about this, your rights, and our approach to DataProtection and Privacy, please see our Privacy Statement.If you have comments that would support us to improve access to documentation, or ourapplication processes more generally, please do not hesitate to contact us viaaccessibility@perrettlaver.com.Statement on InclusionPrivacy Statement11One, Embassy Gardens,Viaduct Gardens, Nine Elms, London SW11 7BWperrettlaver.com