Deadline for applications: 5pm, 12^th August 2026Reports to: Make Music ManagerLocation: The Glasshouse International Centre for MusicWorking hours: 36 hours per week Salary: SCP 24, £26,175 per annum

About The Glasshouse International Centre for Music

We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.

Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that means 2 million people enjoy top – notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across the North East and through live- streamed performances and digital lessons.

Make Music is the name for all The Glasshouse ICM’s creative learning classes, groups, ensembles, training programmes and activities for schools and music educators. People of all ages, experience levels and backgrounds are encouraged to make music in an environment, and with the support, that’s right for them.

Make Music: Adults and Families classes, choirs, special masterclasses and workshops develop creativity and passion for music in accessible and welcoming groups. People can access these in our building, join live online, or digitally on demand.

Make Music: Young People is home to activities, which support young people from age 4 – 25 develop as musicians, producers and music leaders. From foundation courses to our Centre for Advanced Training, and work with schools and colleges inspirational teaching and unique performance opportunities develop skills and spark a lifelong love for music.

Through all this we work with visiting artists and in collaboration with Music Hubs and other partners to develop young musicians and support personal and social outcomes for young people in the North East.

In Harmony Newcastle Gateshead In Harmony Newcastle Gateshead is part of a national initiative that aims to inspire and transform the lives of children through community-based orchestral music-making. This immersive programme improves the life chances of children and young people in the West End of Newcastle, by increasing confidence, wellbeing, resilience, and educational attainment. By working in partnership, In Harmony helps build stronger communities, generating pride, hope and aspiration.

This role will work closely with the In Harmony Manager, Musicians and Tutors to coordinate all aspects of the programme and any after school activities. The role will be focussed on administrative planning, coordination, pastoral care, and overseeing the activity of the programme, including performances and exams.

About you

Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds like you, read on to find out how you can hit the ground running.

It would be great if you had experience in:

Relevant professional experience of planning and coordinating events and / or educational programmes

Skills and knowledge of:

Safeguarding in education contexts
Good organisational skills and ability to manage own workload
Excellent verbal and written communication skills
Skills and confidence in communicating with people from a diverse range of backgrounds
Effective problem-solving skills
Ability to work to deadlines and within budgets
Able to remain calm and clear thinking under pressure
Good level of IT skills – including Microsoft Outlook, Word, Excel and Access

Qualities:

An interest in music and education
Responsive, flexible, ‘can-do’ working style
Excellent initiative, resourcefulness
Commitment to teamwork and collaboration

It also helps if you have:

Experience of working in an arts setting
Experience of using Artifax, Tessitura and Exchequer software systems
Experience of marketing, including online and social media
Experience of processing child licensing applications and/or performance regulations
Experience of coordinating budgets

You’ll be responsible for:

To coordinate In Harmony regular activity, events, resources, and assets so that outcomes and relevant targets are met, and young musicians benefit from a high quality, inclusive music programme.

Programme Coordination

Coordinate programmes, which engage diverse children and young people.
Liaise on behalf of The Glasshouse ICM with pupils, parents, carers, Tutors and visitors.
Listen to the needs of children and young people and families, so that this programme serves their needs.
Contribute to programme planning sessions and other team meetings as required.
Work with the In Harmony Manager and other team members on programme development.
Implement activity plans and coordinate all programme communications, activities, events, and resources.
Support the creation of programme resources (e.g., teaching resources, guidance, session plans, safeguarding information).
Represent the programme at cross-organisation meetings as required.

Programme Logistics

Provide administrative support to In Harmony activities, and events.
Support the smooth running of sessions, including ensemble set ups, IT and PA requirements, instruments and accessories.
Book travel and prepare travel itineraries.
Prepare schedules and itineraries as required.
Support the programme Manager to make sure that budgets are monitored effectively.
Support efficient financial administration, including raising invoices and purchase orders; ordering and collecting petty cash; purchasing resources; tracking spend.
Maintain systems and processes for effective programme management (organisational software including but not limited to Tessitura, Artifax, Exchequer).
Organise the running of the music library system, including printing and collation of sheet music and resources.

Health & Safety

Maintain a high level of safeguarding and pastoral care for all In Harmony and WNSO students.
Create programme risk assessments, for one-off, out of school activities.

Monitoring and Evaluation

Contribute to all aspects of monitoring and evaluation including reporting
Support the In Harmony Manager in monitoring and evaluation

General

Attend regular programme or planning meetings as required
Accept appropriate individual responsibility for the observance, promotion and implementation of Safeguarding, Health & Safety, Customer Care, Equality and Diversity, Dignity at Work and other policies with the Trust
Undertake other duties appropriate to the post and in line with the needs of the organisation

But don’t worry if you’re not a perfect match for the job description and criteria, we’d love you to apply anyway. We are more interested in your determination, positivity, and willingness to get stuck in.

Our commitment to your development

At The Glasshouse, we’re always learning. And we know that when it comes to training, everyone is different. So, you’ll work closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like to develop your skills in a certain area, we want to hear about it.

This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through training and support, we’ll help you develop the skills and knowledge you need to thrive in your role.

Diversity, Equality, and Inclusion

At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and experiences are valued so everyone can be themselves.

Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your background or the challenges you’ve faced.

For example, we would love to hear from you if you:

Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
Grew up in a family receiving Universal Credit or state benefits
Have ever lived in council or social housing or been on the housing register
Have ever lived in sheltered accommodation or experienced homelessness
Experienced being in care at any point in your life
Have been a refugee or asylum seeker
Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced racism
These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.
We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age, disability or any other protected characteristic as outlined in the Equality Act 2010.

Safeguarding children, young people and adults at risk

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate. This position is eligible for an Enhanced DBS / with a check of the Children’s Barred List.

Right to Work

We welcome applications from candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship. You will be asked to share proof of this prior to receiving any offer of employment.

Our application process

Closing date for applications: 5pm, 12^th August 2026

Interview date: 26^th August 2026

We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine, so if you have any questions about the role or the application process, please contact us.

NORTH MUSIC TRUST

1 role available