Events Coordinator - Maternity Cover
Please apply with your CV
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
JOB TITLE: Events Coordinator
BASE: Home based, with travel to Knowsley head office and the region when required DEPARTMENT: Income & Engagement
REPORTING TO: Events Manager
SALARY: £29,522
CONTRACT: Fixed term for 12 months
WORKING HOURS: 35 hours per week
Overall purpose of the role:
The North West Air Ambulance Charity (NWAA) is looking for an events coordinator to help the charity deliver its ambitious plans and to provide excellent stewardship to NWAA participants in events across the region. The overall purpose of this role is to review, evaluate and develop opportunities and grow the events portfolio in order to have growth, retention and diversification in both new and existing NWAA supporters. Integral to this role will be working with colleagues across the organisation to deliver effective marketing and engagement in all that is done.
Main duties and responsibilities:
• Deliver on key running, challenge, and bespoke partnerships to achieve agreed income targets and KPIs, identifying and procuring required resources in line with the agreed expenditure budget.
• Fulfil all events collateral requests in a timely manner and develop effective stewardship, enrolment and administration processes to facilitate an excellent supporter experience and maximise fundraising potential.
• Research and identify new opportunities that meet the agreed NWAA criteria including runs, overseas challenges and treks.
• Support in the development and growth of the charity’s running community to aid recruitment of long term runners taking part and raising money in line with key kpis through various platforms.
• Develop long-term support through regular inspiring communications using a variety of channels.
• Input into the wider Community and Events Team, including regular contribution to team meetings and planning process, ensuring colleagues are properly briefed to promote events in their areas.
• Ensure that administration including risk assessments and data capture processes are maintained accurately for all events
• Evaluate all events against agreed KPIs, providing reports as required and making suggestions for process improvement where necessary.
PERSON SPECIFICATION
Qualifications
• 5 GCEs including Maths and English
• Events or Fundraising Qualification
Experience
• Events promotion in a fundraising setting
• Experience of achieving financial targets
• Data base management
• Communicating with the public through a wide variety of channels including written communication to inspire participation and fundraising
• Experience in a charity setting
• Working within the guidelines of the Institute of Fundraising code of practice and the Fundraising Regulator
Skills
• Project planning & implementation
• Communication skills, across a range of platforms
• IT literate
• Excellent written and verbal communication skills
• Relationship building
Personal Attributes / Abilities
• Supportive Team Member
• Able to work autonomously
• Commercially aware
• Able to work collaboratively with colleagues across the organisations
Other
Driving licence and vehicle available for work
- Department
- Commmunity and Events
- Role
- Events Coordinator
- Locations
- Knowsley Head Office , Barton Base
- Remote status
- Hybrid
Knowsley Head Office
Our Perks & Benefits
-
Company Pension
-
Cycle to work scheme
-
Occupational Sick Pay
-
Life Assurance
-
Holiday Purchase Scheme up to 5 additional days (pro-rata)
-
Long Service Leave up to 3 additional days (pro-rata)
NWAA Values
Our values were developed in house by our own people and are at the core of everything we do. Our values unite us together as one crew.
- We are passionate about saving lives
- We take ownership
- We never stand still
- We are one crew
About North West Air Ambulance
We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
Already working at North West Air Ambulance?
Let’s recruit together and find your next colleague.
Events Fundraising Officer
Please apply with your CV
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
JOB TITLE: Events Fundraising Officer
BASE: Knowsley
DEPARTMENT: Income and Engagement
REPORTING TO: Events ManagerSALARY: £23,487
35 hours per week
WORKING HOURS:
WORKING HOURS:
Overall purpose of the role:
To provide effective support to the events team and contribute towards the ambitious five-year Community and Events team strategy. The role will be responsible for carrying out research, updating event collateral where appropriate and support the team with event organisation and delivery including on-the-day support. Whilst also providing engaging stewardship to event participants and lapsed supporters with direction from events manager.
Main duties and responsibilities
• Recruit and deliver excellent stewardship to all participants for a wide range of third-party challenge events, including skydives, walking, cycling and extreme runs whilst meeting set income KPI’s.
• Support with re-engaging lapsed Community and Event supporters through mailings and delivering excellent stewardship across a variety of channels including event webpages to contribute to driving down our attrition rate.
• Carrying out research as directed and assisting colleagues with the development and implementation of supporter engagement, fundraising events and campaigns as required.
• Working closely with the Marketing team, to create inspiring and compelling content and resources for multiple channels including digital, social, and print to aid recruitment of participants in line with KPI’s and income targets.
• Provide administrative support to the events team working with the Supporter Engagement team that processes are completed effectively and in timely manner. As well as being the point of contact for event enquiries whilst ensuring effective data inputting on the charity’s database.
• Work with the events team to create, establish, and grow a running community across multiple channels including Strava, social media groups and our website.
• Input into the wider Community and Events Team, including regular contribution to team meetings and planning process, ensuring colleagues are properly briefed to promote events in their areas.
• Raising the profile of the charity by being a brand ambassador and always working within the charity values.
PERSON SPECIFICATION
Experience
• Experience of delivering excellent customer service
• Proven experience of working in an administrative or operational role
• Demonstrable experience of events fundraising and/or an understanding of the fundraising landscape
• Proven experience of supporting a small team in a similar environment
• Experience of coordinating meetings, and minute writing
• Experience of financial administration
Skills
• Excellent written and verbal communication skills, including a confident telephone manner.
• Good attention to detail
• Good organisational and planning skills with ability to juggle multiple projects to meet deadlines.
• Strong interpersonal skills and a team player
• Good practical knowledge of Microsoft Office (Proficient in MS Word, PowerPoint, Excel and Outlook)
• Practical knowledge in social media channels, Canva and WordPress.
Personal Attributes / Abilities
• Trustworthy
• Flexible
• Confident and committed to continued learning and development.
• Team player
Other
• A passion for the cause
- Department
- Commmunity and Events
- Locations
- Knowsley Head Office
- Remote status
- Hybrid
Knowsley Head Office
Our Perks & Benefits
-
Company Pension
-
Cycle to work scheme
-
Occupational Sick Pay
-
Life Assurance
-
Holiday Purchase Scheme up to 5 additional days (pro-rata)
-
Long Service Leave up to 3 additional days (pro-rata)
NWAA Values
Our values were developed in house by our own people and are at the core of everything we do. Our values unite us together as one crew.
- We are passionate about saving lives
- We take ownership
- We never stand still
- We are one crew
About North West Air Ambulance
We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
Already working at North West Air Ambulance?
Let’s recruit together and find your next colleague.
Retail Assistant - Kendal LA9
Please apply with your CV
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
JOB TITLE: Retail Assistant
DEPARTMENT: Retail
REPORTING TO: Shop Manager
WORKING HOURS: 35 hours per week, Monday to Sunday
SALARY: £22,993 per annum
Overall purpose of the role:
To assist the manager to deliver sales/profit targets and exceed customer expectations by giving the highest quality of service and promoting sales
Main duties and responsibilities:
• Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.
• Assist with pricing of items to ensure profit maximization.
• Proactively promote Gift Aid in order to maximise contributions from donations.
• Work alongside volunteers acting as a role model ensuring standards of quality are met.
• Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity Policies and Procedures.
• Provide excellent customer service and donor experience, which attracts new supporters every day.
• Ensure high standards of cleanliness, display and merchandising are met.
• Ensure the Health and Safety of your colleagues and customers.
• Establish quality standards, consumer safety and ensuring continuity.
• Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.
PERSON SPECIFICATION
Experience
• Previously worked on an EPOS system
• Experience of working with volunteers
• Knowledge of Gift Aid procedures
• Knowledge of Health & Safety
Skills
• A good standard of numeracy and literacy
• IT Literate
• Cash handling experience
• Communicate effectively across a multi-site organisation.
• Strong organisational skills
• Pro-active team member
Personal Attributes / Abilities
• Ability to manage time with conflicting priorities
• Open, adaptable, honest and reliable
• Flexible approach to meet the demands of the Charity
• Enthusiastic and motivated to deliver excellent service
• Ability to be standing/walking during working hours
• Ability to lift and move heavy items including furniture in our Furniture shops
- Department
- Promotions
- Role
- Retail Assistant
- Locations
- Kendal Shop
Kendal Shop
Our Perks & Benefits
-
Company Pension
-
Cycle to work scheme
-
Occupational Sick Pay
-
Life Assurance
-
Holiday Purchase Scheme up to 5 additional days (pro-rata)
-
Long Service Leave up to 3 additional days (pro-rata)
NWAA Values
Our values were developed in house by our own people and are at the core of everything we do. Our values unite us together as one crew.
- We are passionate about saving lives
- We take ownership
- We never stand still
- We are one crew
About North West Air Ambulance
We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
Already working at North West Air Ambulance?
Let’s recruit together and find your next colleague.
Retail Assistant - Part Time - Southport
Please apply with your CV
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
We’re thrilled to announce we are opening brand-new retail store in Southport, and we’re looking for enthusiastic, customer-focused individuals to join us as Retail Assistants!
As a Retail Assistant, you’ll be the face of our store, helping to create a welcoming and vibrant shopping experience. You’ll assist customers, manage stock, maintain visual merchandising standards, and work closely with the team to ensure smooth daily operations.
JOB DESCRIPTIONJOB TITLE: Retail Assistant
DEPARTMENT: Retail
REPORTING TO: Shop Manager
SALARY: £18,395
WORKING HOURS: 28 hours per week
Main duties and responsibilities:
• Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.
• Assist with pricing of items to ensure profit maximization.
• Proactively promote Gift Aid in order to maximise contributions from donations.
• Work alongside volunteers acting as a role model ensuring standards of quality are met.
• Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity.
• Provide excellent customer service and donor experience, which attracts new supporters every day.
• Ensure high standards of cleanliness, display and merchandising are met.
• Ensure the Health and Safety of your colleagues and customers.
• Establish quality standards, consumer safety and ensuring continuity.
• Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.
PERSON SPECIFICATION
Experience
• Previously worked on an EPOS system
• Experience of working with volunteers
• Knowledge of Gift Aid procedures
• Knowledge of Health & Safety
Skills
A good standard of numeracy and literacy
• IT Literate
• Cash handling experience
• Communicate effectively across a multi-site organisation.
• Strong organisational skills
• Pro-active team member
Personal Attributes / Abilities
• Ability to manage time with conflicting priorities
• Open, adaptable, honest and reliable
• Flexible approach to meet the demands of the Charity
• Enthusiastic and motivated to deliver excellent service
• Ability to be standing/walking during working hours
• Ability to lift and move heavy items including furniture in our Furniture shops
- Department
- Promotions
- Role
- Retail Assistant
Knowsley Head Office
Our Perks & Benefits
-
Company Pension
-
Cycle to work scheme
-
Occupational Sick Pay
-
Life Assurance
-
Holiday Purchase Scheme up to 5 additional days (pro-rata)
-
Long Service Leave up to 3 additional days (pro-rata)
NWAA Values
Our values were developed in house by our own people and are at the core of everything we do. Our values unite us together as one crew.
- We are passionate about saving lives
- We take ownership
- We never stand still
- We are one crew
About North West Air Ambulance
We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
Already working at North West Air Ambulance?
Let’s recruit together and find your next colleague.
Online Sales Assistant
Please apply with your CV
Join a Life-Saving Crew
At the North West Air Ambulance Charity (NWAA), we deliver advanced pre-hospital care that can mean the difference between life and death. When every second counts, our specialist team is there, by air and by road, to provide critical emergency treatment.
As a charity, we’re constantly evolving. By embracing innovation and adapting to change, we’ve transformed the way we work, increasing our reach and improving patient outcomes. But we’re not stopping there. We’re committed to developing and enhancing our service to continue saving lives, every day.
Are you passionate about making a difference and skilled in online sales? We're looking for a motivated Online Sales Assistant to support our charity’s online shop and help generate vital income that supports our life-saving work.
LOCATION: Speke
WORKING HOURS: 35 hours per week
SALARY: £22,993
Overall purpose of the role:
The Online Sales Assistant is responsible for selling donated and new stock online to maximise profit for the Charity. Organise products in the warehouse, photograph, list and accurately describe online to advertise and sell. Package and dispatch items to customers.
Main duties and responsibilities:
• Effectively process stock, ensuring that accurate records are maintained and any discrepancies are logged and managed.
• Organise product storage in the warehouse in line with procedure.
• Photograph products with the use of a digital camera
• Research items online to ensure items are listed accurately, with the correct price, and associated search words.
• Catalogue and accurately list products ensuring all details are accurately displayed.
• Respond to customer queries on the telephone and online in a quick and efficient manner, in line with service level expectations.
• Ensure that the number of listings meet the agreed targets and are completed to a high standard.
• Ensure sold products are posted out to customers in an efficient manner, in line with agreed protocols to maximise income and minimise stock holding for the Charity.
• Act as a role model for volunteers, assessing their skills and potential, and training them as needed to ensure that their value is recognised.
• Support marketing campaigns, stock generation and sales promotions to increase sales.
• Ensure that any complaints received are correctly recorded and responded to in line with the agreed protocols and timelines.
• Support the Online Manager in producing reports regarding sales, complaints and the profitability of the online shop.
PERSON SPECIFICATION
Physical
Have the ability to stand/walk around for most of the day.
Experience
Experience of selling on EBay
Strong experience of using computers for business and social purposes
Knowledge of Health & Safety within the Retail sector.
Experience of meeting set targets.
Creative with merchandise.
Gift Aid knowledge
Photography experience
Skills
Fast data entry skills with a keen eye for detail
Stock management in a small busy team.
Strong organisational and communication skills.
I.T. literate in Word and Excel
Personal Attributes / Abilities
Ability to manage conflicting priorities.
Open, adaptable, honest and reliable.
Flexible approach to meet the demands of the workload.
Strong problem-solving skills.
- Department
- Warehouse
- Role
- Online Sales Assistant
- Locations
- Warehouse
Colleagues
Warehouse
Our Perks & Benefits
-
Company Pension
-
Cycle to work scheme
-
Occupational Sick Pay
-
Life Assurance
-
Holiday Purchase Scheme up to 5 additional days (pro-rata)
-
Long Service Leave up to 3 additional days (pro-rata)
NWAA Values
Our values were developed in house by our own people and are at the core of everything we do. Our values unite us together as one crew.
- We are passionate about saving lives
- We take ownership
- We never stand still
- We are one crew
About North West Air Ambulance
We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
Already working at North West Air Ambulance?
Let’s recruit together and find your next colleague.
Retail Assistant - Full Time - Southport
Please apply with your CV
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
We’re thrilled to announce we are opening brand-new retail store in Southport, and we’re looking for enthusiastic, customer-focused individuals to join us as Retail Assistants!
As a Retail Assistant, you’ll be the face of our store, helping to create a welcoming and vibrant shopping experience. You’ll assist customers, manage stock, maintain visual merchandising standards, and work closely with the team to ensure smooth daily operations.
JOB DESCRIPTION
JOB TITLE: Retail Assistant
DEPARTMENT: Retail
REPORTING TO: Shop Manager
SALARY: £23,651
WORKING HOURS: 36 hours per week
Main duties and responsibilities:
• Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.
• Assist with pricing of items to ensure profit maximization.
• Proactively promote Gift Aid in order to maximise contributions from donations.
• Work alongside volunteers acting as a role model ensuring standards of quality are met.
• Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity.
• Provide excellent customer service and donor experience, which attracts new supporters every day.
• Ensure high standards of cleanliness, display and merchandising are met.
• Ensure the Health and Safety of your colleagues and customers.
• Establish quality standards, consumer safety and ensuring continuity.
• Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.
PERSON SPECIFICATION
Experience
• Previously worked on an EPOS system
• Experience of working with volunteers
• Knowledge of Gift Aid procedures
• Knowledge of Health & Safety
Skills
A good standard of numeracy and literacy
• IT Literate
• Cash handling experience
• Communicate effectively across a multi-site organisation.
• Strong organisational skills
• Pro-active team member
Personal Attributes / Abilities
• Ability to manage time with conflicting priorities
• Open, adaptable, honest and reliable
• Flexible approach to meet the demands of the Charity
• Enthusiastic and motivated to deliver excellent service
• Ability to be standing/walking during working hours
• Ability to lift and move heavy items including furniture in our Furniture shops
- Department
- Promotions
- Role
- Retail Assistant
Knowsley Head Office
Our Perks & Benefits
-
Company Pension
-
Cycle to work scheme
-
Occupational Sick Pay
-
Life Assurance
-
Holiday Purchase Scheme up to 5 additional days (pro-rata)
-
Long Service Leave up to 3 additional days (pro-rata)
NWAA Values
Our values were developed in house by our own people and are at the core of everything we do. Our values unite us together as one crew.
- We are passionate about saving lives
- We take ownership
- We never stand still
- We are one crew
About North West Air Ambulance
We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
Already working at North West Air Ambulance?
Let’s recruit together and find your next colleague.
Retail Assistant -Summerfields, Handforth SK9
Please apply with your CV
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
JOB TITLE: Retail Assistant
DEPARTMENT: Retail
REPORTING TO: Shop Manager
WORKING HOURS: 21 hours per week
SALARY: £13,796
Overall purpose of the role:
To assist the manager to deliver sales/profit targets and exceed customer expectations by giving the highest quality of service and promoting sales
Main duties and responsibilities:
• Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.
• Assist with pricing of items to ensure profit maximization.
• Proactively promote Gift Aid in order to maximise contributions from donations.
• Work alongside volunteers acting as a role model ensuring standards of quality are met.
• Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity Policies and Procedures.
• Provide excellent customer service and donor experience, which attracts new supporters every day.
• Ensure high standards of cleanliness, display and merchandising are met.
• Ensure the Health and Safety of your colleagues and customers.
• Establish quality standards, consumer safety and ensuring continuity.
• Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.
PERSON SPECIFICATION
Experience
• Previously worked on an EPOS system
• Experience of working with volunteers
• Knowledge of Gift Aid procedures
• Knowledge of Health & Safety
Skills
• A good standard of numeracy and literacy
• IT Literate
• Cash handling experience
• Communicate effectively across a multi-site organisation.
• Strong organisational skills
• Pro-active team member
Personal Attributes / Abilities
• Ability to manage time with conflicting priorities
• Open, adaptable, honest and reliable
• Flexible approach to meet the demands of the Charity
• Enthusiastic and motivated to deliver excellent service
• Ability to be standing/walking during working hours
• Ability to lift and move heavy items including furniture in our Furniture shops
- Department
- Promotions
- Role
- Retail Assistant
- Locations
- Wilmslow Shop
Wilmslow Shop
Our Perks & Benefits
-
Company Pension
-
Cycle to work scheme
-
Occupational Sick Pay
-
Life Assurance
-
Holiday Purchase Scheme up to 5 additional days (pro-rata)
-
Long Service Leave up to 3 additional days (pro-rata)
NWAA Values
Our values were developed in house by our own people and are at the core of everything we do. Our values unite us together as one crew.
- We are passionate about saving lives
- We take ownership
- We never stand still
- We are one crew
About North West Air Ambulance
We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
Already working at North West Air Ambulance?
Let’s recruit together and find your next colleague.
Retail Assistant - Barrowford
Please apply with your CV
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
JOB TITLE: Retail Assistant
DEPARTMENT: Retail
REPORTING TO: Shop Manager
WORKING HOURS: 21 hours per week, Monday to Sunday
SALARY: £13,796.24
Overall purpose of the role:
To assist the manager to deliver sales/profit targets and exceed customer expectations by giving the highest quality of service and promoting sales
Main duties and responsibilities:
• Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.
• Assist with pricing of items to ensure profit maximization.
• Proactively promote Gift Aid in order to maximise contributions from donations.
• Work alongside volunteers acting as a role model ensuring standards of quality are met.
• Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity Policies and Procedures.
• Provide excellent customer service and donor experience, which attracts new supporters every day.
• Ensure high standards of cleanliness, display and merchandising are met.
• Ensure the Health and Safety of your colleagues and customers.
• Establish quality standards, consumer safety and ensuring continuity.
• Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.
PERSON SPECIFICATION
Experience
• Previously worked on an EPOS system
• Experience of working with volunteers
• Knowledge of Gift Aid procedures
• Knowledge of Health & Safety
Skills
• A good standard of numeracy and literacy
• IT Literate
• Cash handling experience
• Communicate effectively across a multi-site organisation.
• Strong organisational skills
• Pro-active team member
Personal Attributes / Abilities
• Ability to manage time with conflicting priorities
• Open, adaptable, honest and reliable
• Flexible approach to meet the demands of the Charity
• Enthusiastic and motivated to deliver excellent service
• Ability to be standing/walking during working hours
• Ability to lift and move heavy items including furniture in our Furniture shops
- Department
- Promotions
- Role
- Retail Assistant
- Locations
- Barrowford Shop
Colleagues
Barrowford Shop
Our Perks & Benefits
-
Company Pension
-
Cycle to work scheme
-
Occupational Sick Pay
-
Life Assurance
-
Holiday Purchase Scheme up to 5 additional days (pro-rata)
-
Long Service Leave up to 3 additional days (pro-rata)
NWAA Values
Our values were developed in house by our own people and are at the core of everything we do. Our values unite us together as one crew.
- We are passionate about saving lives
- We take ownership
- We never stand still
- We are one crew
About North West Air Ambulance
We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
Already working at North West Air Ambulance?
Let’s recruit together and find your next colleague.
Retail Assistant - Summerfields, Handforth, SK9
Please apply with your CV
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
JOB TITLE: Retail Assistant
DEPARTMENT: Retail
REPORTING TO: Shop Manager
WORKING HOURS: 35 hours per week
SALARY: £22,993 per annum
Overall purpose of the role:
To assist the manager to deliver sales/profit targets and exceed customer expectations by giving the highest quality of service and promoting sales
Main duties and responsibilities:
• Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.
• Assist with pricing of items to ensure profit maximization.
• Proactively promote Gift Aid in order to maximise contributions from donations.
• Work alongside volunteers acting as a role model ensuring standards of quality are met.
• Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity Policies and Procedures.
• Provide excellent customer service and donor experience, which attracts new supporters every day.
• Ensure high standards of cleanliness, display and merchandising are met.
• Ensure the Health and Safety of your colleagues and customers.
• Establish quality standards, consumer safety and ensuring continuity.
• Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.
PERSON SPECIFICATION
Experience
• Previously worked on an EPOS system
• Experience of working with volunteers
• Knowledge of Gift Aid procedures
• Knowledge of Health & Safety
Skills
• A good standard of numeracy and literacy
• IT Literate
• Cash handling experience
• Communicate effectively across a multi-site organisation.
• Strong organisational skills
• Pro-active team member
Personal Attributes / Abilities
• Ability to manage time with conflicting priorities
• Open, adaptable, honest and reliable
• Flexible approach to meet the demands of the Charity
• Enthusiastic and motivated to deliver excellent service
• Ability to be standing/walking during working hours
• Ability to lift and move heavy items including furniture in our Furniture shops
- Department
- Promotions
- Role
- Retail Assistant
Colleagues
Knowsley Head Office
Our Perks & Benefits
-
Company Pension
-
Cycle to work scheme
-
Occupational Sick Pay
-
Life Assurance
-
Holiday Purchase Scheme up to 5 additional days (pro-rata)
-
Long Service Leave up to 3 additional days (pro-rata)
NWAA Values
Our values were developed in house by our own people and are at the core of everything we do. Our values unite us together as one crew.
- We are passionate about saving lives
- We take ownership
- We never stand still
- We are one crew
About North West Air Ambulance
We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
Already working at North West Air Ambulance?
Let’s recruit together and find your next colleague.
Retail Assistant - Congleton
Please apply with your CV
Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
JOB TITLE: Retail Assistant
DEPARTMENT: Retail
REPORTING TO: Shop Manager
WORKING HOURS: 21 hours per week
SALARY: £13,796 per annum
Overall purpose of the role:
To assist the manager to deliver sales/profit targets and exceed customer expectations by giving the highest quality of service and promoting sales
Main duties and responsibilities:
• Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.
• Assist with pricing of items to ensure profit maximization.
• Proactively promote Gift Aid in order to maximise contributions from donations.
• Work alongside volunteers acting as a role model ensuring standards of quality are met.
• Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity Policies and Procedures.
• Provide excellent customer service and donor experience, which attracts new supporters every day.
• Ensure high standards of cleanliness, display and merchandising are met.
• Ensure the Health and Safety of your colleagues and customers.
• Establish quality standards, consumer safety and ensuring continuity.
• Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.
PERSON SPECIFICATION
Experience
• Previously worked on an EPOS system
• Experience of working with volunteers
• Knowledge of Gift Aid procedures
• Knowledge of Health & Safety
Skills
• A good standard of numeracy and literacy
• IT Literate
• Cash handling experience
• Communicate effectively across a multi-site organisation.
• Strong organisational skills
• Pro-active team member
Personal Attributes / Abilities
• Ability to manage time with conflicting priorities
• Open, adaptable, honest and reliable
• Flexible approach to meet the demands of the Charity
• Enthusiastic and motivated to deliver excellent service
• Ability to be standing/walking during working hours
• Ability to lift and move heavy items including furniture in our Furniture shops
- Department
- Promotions
- Role
- Retail Assistant
- Locations
- Congleton Shop
Congleton Shop
Our Perks & Benefits
-
Company Pension
-
Cycle to work scheme
-
Occupational Sick Pay
-
Life Assurance
-
Holiday Purchase Scheme up to 5 additional days (pro-rata)
-
Long Service Leave up to 3 additional days (pro-rata)
NWAA Values
Our values were developed in house by our own people and are at the core of everything we do. Our values unite us together as one crew.
- We are passionate about saving lives
- We take ownership
- We never stand still
- We are one crew
About North West Air Ambulance
We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
Already working at North West Air Ambulance?
Let’s recruit together and find your next colleague.