Job Introduction

Outreach and Engagement Practitioner

Full time - 35 hours per week - Permanent

Office based – London (hybrid – mix of working from home, office and travel across Greater London based on needs)

Salary: £31,914

Closing date for applications: Sunday 28th September 2025

Interview dates: Week commencing Monday 6th October 2025

About us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The Role

Are you passionate about working within communities across Greater London, to help reduce the impact gambling can have on individuals and families?

Do you want to make a difference by raising awareness of gambling-related harms with community groups across Greater London, to help build confidence in talking openly about gambling and support available from our service?

If so, one of the key priorities of Gamcare London is to reach out to individuals, families, and communities to make it easier to talk about gambling and gambling related harms. This is done by working across the area to engage with underserved communities, to ensure everyone can access information and support.

Crucially, you’ll be responsible for building effective working partnerships with professional services through the delivery of presentations, networking and creating new referral pathways. Your role will be integral in making the service accessible and embed support for gambling related harm across communities in Greater London.

Working hours usually are 9am to 5pm, Monday to Friday, however, to meet the needs of the service the role might include some evenings and occasional weekends.

Key Responsibilities

Participation in service promotion, networking activities and events to support visibility and ongoing development of the service
Development and maintenance of relationships with local services and communities, providing information to support identification of gambling harms and pathways into service
Development of collaborative working relationships with external agencies, professionals, and groups, and delivering presentations on gambling harms and how to support people to access the service
Providing advice, brief and extended brief interventions to people affected by gambling harms

About you

As the successful candidate you’ll be an excellent communicator (written and verbal) and have the ability to present and tailor content for a range of professional and public audiences on sensitive topics.

You will be experienced in community-based work and have the ability to work with a wide range of stakeholders, both internal and external, to champion our vision for gambling support in Greater London.

If you are committed to seeing better support for local communities and you would love to be part of an innovative and dynamic service, then we would love to hear from you

Benefits You Can Enjoy

33 days basic annual leave entitlement per annum including bank holidays which increases with service
A generous Pension Scheme - we contribute 6% and you contribute 2%.
Discretionary company sick pay from day one of service.
Employee Assistance Programme – 24-hour support
Cycle to Work Scheme

This post is subject to a Disclosure and Barring Service (DBS) check.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

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Job Introduction