Job Title: Finance Manager
Hours: Part-Time (hours to be agreed during the application process)
Reports to: Chief Executive Officer (CEO)
Line manages: Finance Officer (who completes the monthly payroll)
Member of: Leadership Team, Senior Management Team (SMT) and Management Team
Location: Stoke-on-Trent (hybrid working available – desire to have the post holder attend
the Stoke-on-Trent offices in Longton for at least two sessions per week)
Contract: Permanent, part-time
Salary: £42,191.17 FTE – salary will be pro rata to the hours agreed during the application
process
Safeguarding: Role subject to reference checks and, if required, DBS.
Pension: 5% employer’s contribution; 5% employee’s contribution (eligible after 3 months)
Organisational Healthcare Package (eligible after 6 months)
Leave:

•  Base Allowance – 22 days plus public bank holidays
•  Rising to: 1 extra day for every full financial year of employment to a maximum of 8

additional days per year

Principal purpose
Lead a small, high-performing finance function that powers a growing, outward-looking
charity. You will turn numbers into decisions, keep the organisation safe and compliant, and
give the CEO, SMT and Trustees clear sightlines on performance, cash and risk. You’ll own
the monthly drumbeat (accounts, cashflow, forecasts), guide investment choices as our
services expand and our footprint increases, and coach the Finance Officer so payroll and
core processing run flawlessly. In short: strong controls, sharp insight, practical solutions.

Key relationships
CEO; Head of Residential Services; service managers; Maintenance Lead; Trustees (Chair and
Treasurer); external auditors; bank; funders/commissioners; software/support providers.

Key responsibilities

1) Strategic finance leadership

•  Act as lead finance adviser to the CEO, SMT and Trustees; present plain-English

analysis and options.

•  Contribute to organisational planning and risk as part of the Leadership Team, SMT

and Management Team.

•  Model scenarios for growth, tenders and major projects; advise on affordability,

reserves and risk appetite.

•  Support bids and contracts with robust budgets, unit costs and clear assumptions.

2) Financial management & compliance

•  Produce accurate monthly management accounts, cashflow and forecasts to agreed

timetables; tailor reports for managers and Trustees.

•  Prepare year-end statutory accounts under Charities SORP (FRS 102) and lead the

audit to timetable.

•  Month-end close by working day 28, audit adjustments reduced YoY
•  Maintain a strong control environment: balance-sheet reconciliations, journals,

approvals, banking and treasury.

•  Ensure timely submissions to regulators and HMRC (including Gift Aid and VAT, where

applicable).

•  Oversee Housing Benefit/service-charge income where relevant; ensure evidence

and claims are accurate and on time.

•  Keep finance policies and procedures current; champion good financial stewardship

and value for money.

3) Budgeting, forecasting and performance

•

Lead the annual budget process with budget holders; set clear assumptions and
timelines.

•  Run in-year re-forecasts; highlight pressures early and propose mitigations.
•  Track restricted, unrestricted and designated funds; monitor grant/contract

conditions and reporting timetables.

4) Payroll, systems and data

•

Line-manage the Finance Officer who completes the monthly payroll; ensure
accurate payroll, pensions and statutory submissions.

•  Own the finance system (e.g., Sage/Cloud): chart of accounts, user permissions,

•

efficiency, integrations and data quality.
Improve reporting (dashboards/scheduled reports) and reduce duplication through
simple, standardised templates.

5) People management and ways of working

•  Set objectives, coach and give regular feedback to the Finance Officer; support

professional development.

•  Build constructive relationships with service managers and colleagues; explain

finance in accessible language.

•  Role-model the charity’s values; support a positive, solution-focused culture.

6) External relationships and assurance

•  Manage relationships with auditors, bank, insurers, funders and commissioners.

•  Provide clear information for bids, monitoring and due diligence.
•  Attend and present at Board/committee meetings as required.

Person specification
Essential (E) / Desirable (D) with where assessed: A=Application, I=Interview, T=Test

Criterion

Level

Assessed
at

Qualified accountant (ACA, ACCA, CIMA, CIPFA) or significant equivalent
experience

Strong charity finance knowledge incl. Charities SORP (FRS 102); restricted
vs unrestricted funds

Proven monthly management accounts, cashflow and forecasting to
deadlines

Year-end statutory accounts preparation and leading the external audit

Financial modelling and scenario planning; risk awareness and mitigations

Advanced Excel and good knowledge of finance systems (e.g., Sage/Cloud)

Clear communication to non-finance colleagues; concise Board narratives

Line-management of a finance role (e.g., AP/AR/payroll) with coaching
approach

Balance of strategic leadership with hands-on delivery

Understanding of HMRC requirements (Gift Aid; VAT if applicable)

Commitment to the charity’s purpose and values; collaborative working
style

Experience of Housing Benefit claims as a supported accommodation
landlord, service-charge compliance, and working with Housing
Associations; OR strong transferable experience managing public-funded
income streams (rent/charges or grant claims with evidence rules) with
the ability to learn HB/service-charge processes quickly.

Reconciliation of rent/occupancy to HB claims and ledger; resolving
exceptions with local authority HB teams.

Experience of working with funders/commissioners and preparing
monitoring returns

Experience migrating finance systems to cloud and improving reporting
automation

Experience supporting growth (new services/regions) or capital
projects/business cases

E

E

E

E

E

E

E

E

E

E

E

A

A, I

A, I

A, I

I, T

A, T

I

A, I

I

A, I

I

D

A, I

D

D

D

D

A, I

A, I

A, I

A, I

JOB DESCRIPTION

Job Title:                    Evening and Weekend Support Practitioner

Accountable to:         Chief Executive Officer

Responsible to:         Accommodation Manager /Head of Services

Based at:                    Catherine Court

Hours of Work:          27 hours per week

Salary:                       £13.06 per hour

Principle Objectives

Using a Trauma Informed and Holistic approach, you will support families within the
accommodation to reach their full potential and to gain valuable life skills, enabling families
to move on to independent living successfully.
You will promote each individuals independence in a person-centered manner and the family
will be at the heart of all you do.

Catherine Court is a registered Ofsted provider of supported accommodation.

You will coordinate with Family Practitioners and carry out support sessions, on an individual
or group basis, to promote all aspects of a positive, healthy lifestyle including healthy
routines, positive parenting, healthy eating, resettlement sessions and managing money.

As  an  Evening  and  Weekend  Support  Practitioner,  you  will  work  on  a  rota-system  in  the
evenings and weekends, including Bank Holidays, working extra shifts when required to cover
sickness and annual leave.

Your main work will be at Catherine Court but you may be required to work at other
Gingerbread premises.

Support Practitioner Responsibilities

•  To work within the guidelines and expectations of Ofsted
•  To read Service User case notes at the beginning of each shift to be aware of the

changing needs of all Service Users

•  To read Support Plans and action any Support Work allocated to you in a timely and

effective manner

•  To be responsible for admissions of service users during your shift and welcoming

them to the accommodation ensuring the family are shown the building, facilities and
how to use appliances.

•  To visit each family during your shift and to attend to routine enquiries, providing

support where necessary, whilst promoting independence

•  To facilitate residents meetings where all housing related matters can be discussed
•  To support and aid the emotional and physical wellbeing of families with a person

centered approach in order for them to progress

•  To complete a ‘Handover’ to the next staff on duty following your shift regarding all

families

•  To work with families on a one to one basis and in group activities to promote

independence and the development of life skills

•  To ensure that residents are maintaining good home conditions and to put into place

any support identified in this area in conjunction with Support Plans

•  To empower Service Users to understand their individual circumstances and to make

any changes, if necessary, to move on to a settled and positive future

•  To keep factual and up to date records in line with Gingerbread’s procedures
•  To complete robust Risk Plans in conjunction with the Accommodation Manger which

will support a family at significant times

•  To promote and encourage independence leading to a family being ready and able to

move on to independent living

•  To work in a professional capacity with colleagues and other agencies, both statutory

and voluntary, building positive working relationships

•  To encourage and empower families to become involved in services within

Gingerbread and the wider community

•  To be responsible for giving verbal warnings, when necessary, in line with

Gingerbreads procedures and the license agreement

•  To be responsible for Health & Safety as set down in the Health & Safety Policy of

the Gingerbread Centre and in compliance with the Health & Safety at Work Act 1974

•  To act as a positive role model to others in accordance with Gingerbread’s Ethos

Safeguarding

•  To keep up to date with and work in accordance to Staffordshire and Stoke on Trent
Safeguarding  procedures  to  ensure  the  safety  and  protection  of  all  children,  young
people and adults

•  To  report  any  safeguarding  concerns  to  relevant  agencies  and  Accommodation

Manager / DSL in a timely manner keeping factual and relevant documentation

Administration

•  To keep up to date, factual and accurate records
•  To provide information and statistics when required
•  To maintain regular contact with appropriate statutory and voluntary agencies
•  To support Family Practitioners and Accommodation Manager to prepare reports, as

and when requested, in conjunction with the Management Team

•  To be responsible for your own documentation of lieu time, over time and mileage
•  To understand Data Protection and maintain confidentially at all times

Development and Training

•  To  be  willing  to  undertake  individual  specialist  training  in  areas  such  as  Trauma
Informed Practice, Safeguarding, Domestic Abuse, Substance Misuse, Mental Health,
and any other areas deemed appropriate, as part of your own personal development
and the specialist support mix of the team

•  To be willing to undertake any relevant training to further personal development within

the organisation

•  To use personal development and skills gained to enhance the job role for the benefit

of the families that Gingerbread support

•  To  attend  training  courses,  internally  and  externally,  and  feedback  to  the  team  any
skills  developed,  updated  knowledge  or  changes  required  that  would  benefit  the
families that Gingerbread support

•  To be proactive in identifying training that would help you develop
•  To  demonstrate  a  high  level  of  commitment  to  learning  and  adaptability  to  change
accordingly  in  line  with  changes  in  policies  and  procedures  both  internally  and
externally

•  To  show  a  willingness  to  attend  Rolling  Reviews,  staff  meetings  and  management

committee meetings as and when required

•  To  have  the  ability  to  work  harmoniously  with  the  whole  staff  team  in  line  with

Gingerbreads Equal Opportunities Policy

Other Duties

•  To be prepared to work at any of our accommodation sites when necessary.

•  To  ensure  that  all  policies and  procedures  are followed  to  foster  independence and

promote the welfare and safety of all children, young people and adults.

•  To act as a positive role model to others.

•  To  carry  out  other  tasks  and  duties  as  may  reasonably  be  required  by  the  Chief

Executive/Line Manager and/or the Management Committee.

•  To be an ambassador for our Charity; representing Gingerbread at external meetings,

conferences, events and functions.

•  To abide by the code of conduct and to follow the policies and procedures within the

company handbook.

Family Support Worker

Be part of a team that makes a real difference for families!

Part-Time, 30hrs
Newcastle-under-Lyme &
Staffordshire Moorlands | £13.06ph

We are looking for a passionate and experienced Family Support Worker to join our growing team delivering Tier 2 Community Family Support across Newcastle and Staffordshire Moorlands.

Overview:

This is more than a job – it's a chance to stand beside families in their most challenging moments and help them to get the right help at the right time. Working in homes and communities, you'll provide tailored early help support to prevent issues from escalating.

As the named Lead Worker for each family, you’ll coordinate joined-up care with partners including Family Hubs, schools, health services and voluntary groups. You’ll assess needs, write action plans, carry out regular reviews, deliver hands-on support, and help families achieve sustainable change.

You will need:

Hours: 30-hours per week, Monday to Friday (days can be flexible)

Salary: £13.06 per hour

Closing Date for Applications: Monday 2^nd February 2026

Date of Interviews: TBC

To apply, please send an up-to-date CV and covering letter to HR@gingerbreadcentre.co.uk.

Gingerbread Family Support is committed to the safeguarding of children and vulnerable people.

All posts are subject to Enhanced DBS.

Job Description

Evening & Weekend Support Practitioner

Be part of a team that makes a real difference for families!

Part-Time, 27hrs (approx.)
ST1 | £13.06ph

Are you looking for a new challenge?  Do you want to be part of a team that makes a difference to homeless and vulnerable families?

Join our team of dedicated staff at Gingerbread Family Support!

Overview:

Using a trauma-informed and holistic approach, you will support families within the accommodation to reach their full potential and to gain valuable life skills, enabling families to successfully move on to independent living.

You will promote independence, and the family will be at the heart of all you do.

You will coordinate with Family Practitioners to carry out support sessions, to promote all aspects of a healthy lifestyle including; routines, positive-parenting, healthy eating, money management and resettlement sessions.

You will need:

• to act as a positive role model to others
• to be IT literate with a good working knowledge of Microsoft Office
• to have excellent communication skills
• to have excellent attention to detail
• knowledge of homelessness issues
• an NVQ Level II in a relevant area is desirable

Hours: Working on a 2 week rolling rota;

Week 1: Monday, Tuesday 4.00pm – 10.00pm and Saturday, Sunday 9.00am – 10.00pmWeek 2: Wednesday, Thursday, Friday 4.00pm – 10.00pm

Salary: £13.06 per hour

To apply, please send a completed application form and covering letter to HR@gingerbreadcentre.co.uk.

Closing Date for Applications: Wednesday 4^th February 2026

Date of Interviews: TBC

Job Description

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