JOB DESCRIPTION Job Title: Evening and Weekend Support Practitioner Accountable to: Chief Executive Officer Responsible to: Accommodation Manager /Head of Services Based at: Catherine Court Hours of Work: 27 hours per week Salary: £13.06 per hour Principle Objectives Using a Trauma Informed and Holistic approach, you will support families within the accommodation to reach their full potential and to gain valuable life skills, enabling families to move on to independent living successfully. You will promote each individuals independence in a person-centered manner and the family will be at the heart of all you do. Catherine Court is a registered Ofsted provider of supported accommodation. You will coordinate with Family Practitioners and carry out support sessions, on an individual or group basis, to promote all aspects of a positive, healthy lifestyle including healthy routines, positive parenting, healthy eating, resettlement sessions and managing money. As an Evening and Weekend Support Practitioner, you will work on a rota-system in the evenings and weekends, including Bank Holidays, working extra shifts when required to cover sickness and annual leave. Your main work will be at Catherine Court but you may be required to work at other Gingerbread premises. Support Practitioner Responsibilities • To work within the guidelines and expectations of Ofsted • To read Service User case notes at the beginning of each shift to be aware of the changing needs of all Service Users • To read Support Plans and action any Support Work allocated to you in a timely and effective manner • To be responsible for admissions of service users during your shift and welcoming them to the accommodation ensuring the family are shown the building, facilities and how to use appliances. • To visit each family during your shift and to attend to routine enquiries, providing support where necessary, whilst promoting independence • To facilitate residents meetings where all housing related matters can be discussed • To support and aid the emotional and physical wellbeing of families with a person centered approach in order for them to progress • To complete a ‘Handover’ to the next staff on duty following your shift regarding all families • To work with families on a one to one basis and in group activities to promote independence and the development of life skills • To ensure that residents are maintaining good home conditions and to put into place any support identified in this area in conjunction with Support Plans • To empower Service Users to understand their individual circumstances and to make any changes, if necessary, to move on to a settled and positive future • To keep factual and up to date records in line with Gingerbread’s procedures • To complete robust Risk Plans in conjunction with the Accommodation Manger which will support a family at significant times • To promote and encourage independence leading to a family being ready and able to move on to independent living • To work in a professional capacity with colleagues and other agencies, both statutory and voluntary, building positive working relationships • To encourage and empower families to become involved in services within Gingerbread and the wider community • To be responsible for giving verbal warnings, when necessary, in line with Gingerbreads procedures and the license agreement • To be responsible for Health & Safety as set down in the Health & Safety Policy of the Gingerbread Centre and in compliance with the Health & Safety at Work Act 1974 • To act as a positive role model to others in accordance with Gingerbread’s Ethos Safeguarding • To keep up to date with and work in accordance to Staffordshire and Stoke on Trent Safeguarding procedures to ensure the safety and protection of all children, young people and adults • To report any safeguarding concerns to relevant agencies and Accommodation Manager / DSL in a timely manner keeping factual and relevant documentation Administration • To keep up to date, factual and accurate records • To provide information and statistics when required • To maintain regular contact with appropriate statutory and voluntary agencies • To support Family Practitioners and Accommodation Manager to prepare reports, as and when requested, in conjunction with the Management Team • To be responsible for your own documentation of lieu time, over time and mileage • To understand Data Protection and maintain confidentially at all times Development and Training • To be willing to undertake individual specialist training in areas such as Trauma Informed Practice, Safeguarding, Domestic Abuse, Substance Misuse, Mental Health, and any other areas deemed appropriate, as part of your own personal development and the specialist support mix of the team • To be willing to undertake any relevant training to further personal development within the organisation • To use personal development and skills gained to enhance the job role for the benefit of the families that Gingerbread support • To attend training courses, internally and externally, and feedback to the team any skills developed, updated knowledge or changes required that would benefit the families that Gingerbread support • To be proactive in identifying training that would help you develop • To demonstrate a high level of commitment to learning and adaptability to change accordingly in line with changes in policies and procedures both internally and externally • To show a willingness to attend Rolling Reviews, staff meetings and management committee meetings as and when required • To have the ability to work harmoniously with the whole staff team in line with Gingerbreads Equal Opportunities Policy Other Duties • To be prepared to work at any of our accommodation sites when necessary. • To ensure that all policies and procedures are followed to foster independence and promote the welfare and safety of all children, young people and adults. • To act as a positive role model to others. • To carry out other tasks and duties as may reasonably be required by the Chief Executive/Line Manager and/or the Management Committee. • To be an ambassador for our Charity; representing Gingerbread at external meetings, conferences, events and functions. • To abide by the code of conduct and to follow the policies and procedures within the company handbook.