Role Outline
This role will deliver and develop high quality and impactful opportunities for those affected by sight loss to improve their skills and confidence. This includes the delivery of a wide variety of learning, skills and training support delivered both digitally and in the community.
You will collaborate with the wider Services team to co-ordinate specialisms to provide integrated and impactful support for people affected by sight loss.
KEY RESPONSIBILITIES
Operational
- Effective planning and organisation of Galloways learning and skills opportunities ensuring that they meet the needs of the people who use the services.
- Ensure the Galloways learning and skill development opportunities appeal and are available to a wide variety of stakeholder groups on a variety of topics.
- To develop and deliver effective training, information and support to people with sight loss including introductory sessions, progressive training and consolidation/master classes to live well.
- Encourage and facilitate peer-to-peer learning and support among service users to build confidence and community around our Brews Up offer.
- Keep up to date with new assistive technology solutions, equipment and products for our user group to ensure training and services are delivered to a high standard.
- Deliver assistive technology support and training to individuals and groups.
- Support the content and delivery of the Galloways online library of support resources. Providing content that is for a variety of stakeholder groups and is kept fresh and updated.
- Work closely with the Services team to design new learning events, product demonstrations and training sessions that meet the needs of those who use our services.
- To provide basic training relating to sight loss to local businesses and community groups to support better client integration in the community
- Support the recruitment of volunteers for service delivery
- To work with the Volunteer Lead to ensure that volunteers are effectively trained and mentored in their work supporting service users.
- To support data collection and analysis, and record-keeping, and to produce reports as required.
- Sustaining good working relationships with key networks and stakeholders of interest in Lancashire and Sefton
- Provide cover for other members of the team when required.
Organisation and Administration
- To actively manage a caseload, making appointments and prioritising tasks as appropriate.
- To work to meet qualitative and quantitative targets and to collect statistical information to monitor progress against targets.
- To maintain accurate records, complete relevant project documentation and database inputting for monitoring and reporting purposes.
- To share and disseminate good practice information within the team.
- To gather feedback/case studies as required.
- Support compilation of risk assessments for each activity undertaken.
Additional Duties
- Willingness to travel within the area and the community we work within
- Ability to work evenings and weekends as required
- Ensure value for money and best use of resources in all activities related to the post
- Any other reasonable duties as may reasonably be required by your line manager
This role profile will be reviewed in consultation with the post holder in the light of on-going and changing organisational needs and will form the basis for performance appraisal.
Galloways has a multi-skilled team seeking to reach out to people affected by sight loss in a way that helps them most. You may therefore be expected to accept a different or unusual task or role.
Person Specification
Experience and Qualifications
- Good standard of education- A-Level standard or equivalent
- Competent in the practical application of Microsoft Office – Outlook, Word
- and PowerPoint
- Experience of maintaining electronic records
- Competence in technology equipment, software and programmes
- Experience in using digital communication platforms e.g. zoom
- Knowledge of assistive technology solutions
- Experience in delivering information and training sessions
- Strong administrative skills including record keeping and report writing
Knowledge and Skills
- Excellent communication skills both written and verbal.
- Strong organisational skills
- Excellent interpersonal skills.
- Ability to engage and motivate others at all levels.
- Ability to prioritise and manage own workload, including effective time management.
- Demonstrate self-motivation, resilience and determination.
Qualities and competencies
- Creative thinking and problem-solving ability.
- A professional manner and flexibility in undertaking other activities and being a member of the wider staff team.
- Ability to work on own initiative with a solution focussed approach.
- Ability to travel independently
- A lively, enthusiastic and “can do” approach to service delivery.
- Willingness to undertake training and continuing professional development.
To apply for this role, please send you CV and covering letter explaining how your skills and experiences meet the person specification to andrew.coleman@galloways.org.uk or telephone 01772 744148 for an informal chat.