CISWO CHARITABLE PROPERTY SERVICES TRUST

Job Details

• Title

  Administration Assistant to the SMT (Maternity Cover)

• Type

  Administration Assistant to the SMT (Fixed Term Maternity Cover)

• Location

  Head Office, Whiston, Rotherham (office-based)

• Hours

  Part time – 25 hours per week over a minimum of 4 days, including Tuesday, Wednesday, and Friday (exact hours to be agreed with the candidate)

• Salary

  £19,349 per annum

• Benefits

  • 29 days annual leave plus bank holidays (pro rata)
  • Salary sacrifice pension with generous employer contribution
  • Westfield Health
  • Free onsite parking and other benefits

Job Description

Posted on September 19, 2025

We are currently recruiting for a maternity cover for our Senior Management Team Assistant position based at our Head Office in Whiston, Rotherham. The role will involve providing comprehensive administrative and organisational support to members of the senior management team, ensuring the smooth running of projects, meetings, and wider operational activity.

You will support the senior management team with a wide range of administration tasks including diary and calendar management, scheduling internal and external meetings, preparing agendas, taking accurate minutes, tracking actions, and coordinating logistics such as travel, accommodation and hospitality. You will also be responsible for producing reports, presentations and briefs, collating and analysing information, maintaining electronic and paper filing systems, and ensuring compliance with data protection and quality control standards.

You will have excellent administrative skills, including strong document formatting and minute-taking, and experience of supporting senior management. You will be highly organised, proactive and able to prioritise your workload effectively, with excellent IT skills and the ability to produce high quality written reports and presentations. Strong communication and interpersonal skills are essential, along with discretion and the ability to deal with sensitive information confidentially.

The role will also involve supporting wider organisational activities, such as helping to maintain effective office operations including greeting visitors, dealing with incoming and outgoing post, and providing telephone support. You may also be required to provide cover for the Directorate Assistant during periods of absence.

Experience in the charity or social care sector, along with project management would be desirable but not essential.

A valid driving licence and access to a personal vehicle are essential for this role.

Please note this is an office-based role (with some UK travel to support with meetings).

How to Apply

· Internal applicants: Please complete the Expression of Interest Form available on PeopleHR and submit it to HR@ciswo.org.uk.

· External applicants: Please apply directly via our online application portal using the link below:

Job Details

• Title

  Administration Assistant (Mansfield)

• Type

  Permanent, part-time (30 hours a week)

• Location

  Mansfield (office-based)

• Hours

  30 hours per week, 9am - 5pm four days a week (to include Monday, Thursday, Friday and one other day to be agreed)

• Salary

  £19,641 per annum

• Benefits

  • 29 days annual leave, plus bank holidays (pro rata)
  • Pension
  • Westfield Health
  • Free onsite parking and other benefits

Job Description

Posted on August 20, 2025

CISWO is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.

We are currently recruiting for an Administration Assistant for our Mansfield office. The role will involve providing comprehensive administrative support to CISWO’s regional personal welfare service, working as part of a team supporting former miner workers and their families.

Please note this is an office based role.

As Administration Assistant, you will: 

• Provide administrative support for the office, including taking detailed referrals from individuals via telephone/email/website or visits to the office, maintaining and updating the organisation’s databases
• Prepare paperwork to support the personal welfare team in dealing with client enquiries and home visits.
• Respond and process general enquiries from individuals and partner agencies including other mining charities
• Handle front line telephone enquiries and visitors to the office
• Deliver a full range of office skills to a high standard including producing letters and reports, photocopying, scanning, filing, archiving and dealing with the incoming and outgoing post.
• Help to maintain general office systems and support the region with telephone/email messaging and diary updates.

The essential qualities, skills and experience you will need to apply for this role:

You should have excellent IT skills including Microsoft packages and databases, excellent communication and customer service skills, good attention to detail and problem solving skills, a good understanding of confidentiality, and experience of dealing with sensitive issues. You will also have a good standard of education in maths and English and have the ability to prepare reports, arrange and organise meetings when required. Experience of working in a busy office is essential.

Experience of working in the social care sector and a knowledge and understanding of the issues facing former mineworkers and mining communities would be desirable although not essential. Additionally a higher education certificate/qualification in administration would also be of benefit such as NVQ level 3.

Please read the job brief for detailed information on the responsibilities of the role, and the skills, qualifications, and experience required.

How to apply
For internal applicants, please complete an Expression of Interest Form available on PeopleHR and send to HR@ciswo.org.uk

For external applicants, please apply directly through our application portal using this link: https://ciswo.bamboohr.com/careers/26?source=aWQ9MTA%3D

Job Details

• Title

  Business Development Administrative Assistant

• Type

  Permanent, Part-time

• Location

  Whiston, Rotherham

• Hours

  22.5 hours a week (days to be agreed)

• Salary

  £15,173 per annum

Job Description

Posted on January 21, 2026

We are recruiting for a Business Development Administrative Assistant to provide comprehensive administrative support to our Business Development Team, working specifically across the Estates and Properties Team and the Grants Fundraising Team.

This role will support the Business Development Director and wider team by delivering a full range of high-quality administrative services to enable the effective delivery of estates, property, business development, fundraising and grants activity

Key Responsibilities

Estates Administration

• Provide administrative support to the estates function, maintaining accurate land and property records and ensuring documentation is stored, indexed, and accessible.
• Liaise with internal teams and external stakeholders to assist with enquiries, documentation exchange, and coordination of site or contract activity.
• Monitor key dates and contract deadlines, ensuring reminders and follow-up actions are logged and communicated.
• Maintain digital and physical filing systems, ensuring data integrity, version control, and compliance.

Business Development, Fundraising & Grants Support

• Assist in maintaining accurate data, records, and documentation, including logging grant applications and tracking progress.
• Support the drafting of routine communications, correspondence, meeting notes, and simple reports.
• Schedule and co-ordinate meetings, training sessions, and stakeholder engagements, including preparation of agendas, minute-taking and follow-up.
• Monitor shared inboxes, respond to standard enquiries and messages appropriately.
• Maintain CRM and database records, ensuring data accuracy and GDPR compliance.

General Administrative Support

• Undertake minutes and prepare agendas for key internal and external meetings.
• Prepare and format documents and materials to support partnership development and business development reporting.
• Contribute to ongoing improvement of administrative processes and systems across the Business Development function.
• Contribute to the wider general office duties including staffing the main telephone switchboard, dealing with incoming and outgoing post, greeting visitors and provision of back-up cover/holiday support to ensure effective running of the office.
• Undertake additional tasks which may be reasonably required to meet the Organisation’s needs.

Skills/Qualifications/Experience

Essential:

• Experience of working in a busy office environment.
• Excellent administrative skills including formatting of documents, minute taking, systematic approach to administrative duties.
• Exceptional interpersonal and communication skills with both internal and external contacts
• Ability to arrange and organise meetings, produce minutes, and prepare reports.
• A flexible approach to work including the ability to prioritise and re-prioritise.
• Experience in supporting multiple projects simultaneously
• Excellent IT skills including use of Microsoft packages and experience of using and maintaining databases to a high standard.
• Excellent time management skills and the ability to prioritise work
• Attention to detail and problem-solving skills
• Understanding of confidentiality and dealing with sensitive issues
• Good general standard of education to at least GCSE level in maths and English as a minimum.
• Driving licence and access to own vehicle

Desirable:

• Qualification in administration or related discipline
• Experience of interpreting legal documents
• Experience of working in the charity sector

How to apply

Please apply directly via our online application portal using the link below:

Job Details

• Title

  Community Welfare Assistant (South)

• Type

  Part-time, Permanent

• Location

  Mansfield (with regional travel)

• Hours

  Part time, 22.5 hours per week with flexibility to work during the evening when required (working days to be agreed with successful candidate)

• Salary

  £18,118 pa (£30,197 pro rata)

Job Description

Posted on February 4, 2026

As part of exciting growth of CISWO’s Community Welfare Service, we are expanding our dedicated regional support teams working to support and sustain miners’ welfare charities across England and Wales.

These newly created roles will play a vital part in helping local miners’ welfare charities thrive by providing practical guidance, resources and training to volunteer trustees. Working closely with the Development Manager in each region, the postholders will support charities with governance, funding, financial sustainability and capacity building, ensuring they are well equipped to continue serving their communities.

These roles are people-focused, involving regular engagement with local volunteer trustees, site visits, delivery of training and events, and contributing to the development of tools and resources that respond to the needs of miners’ welfare organisations. They offer a unique opportunity to be part of a growing team within the organisation and to make a meaningful impact in former coalfield communities.

Job Purpose

To assist the Development Manager in providing support for local mining charities in the South England region with issues such as charity governance, funding, financial sustainability, and trustee training.

Key Responsibilities

• Support the creation of tools, resources and training content to support miners’ welfare trustees manage their charities.

• Support the development of policies and procedure templates to enable charity trustees undertake their role effectively.

• Support the delivery of a range of training and networking events for miners’ welfare trustees.

• Undertake site visits to miners’ welfare charities across the region, meeting with local charity trustees, highlighting good practice, identifying potential areas for support, and nurturing development opportunities.

• In co-ordination with the Development Manager, deliver in person and online training events and forums to support local trustees to network and engage in learning opportunities.

• Support the gathering of evidence and information for producing internal and external funding applications.

• To undertake monitoring and reporting with regards funding, activity monitoring and evaluation.

• Support with the delivery of marketing activity to raise awareness of the support we offer for miners’ welfares, the impact we have, and attend events to raise our profile and help to promote wider CISWO services.

• Take an active role in ensuring CISWO holds up to date information on miners’ welfare charities.

• Utilise organisation databases to assist with recording, evaluation and reporting purposes to evidence the impact of our work.

• Attend training, staff meetings and external forums relevant to the role.

• Any other duties as reasonably required to meet the objectives of the organisation.

Skills/Qualifications/Experience

Essential: 

• Experience of working in community development, charity sector or related area
• Experience of supporting or working with volunteers

• Experience of designing and delivering training

• Excellent planning, organisational and problem-solving skills.

• Strong verbal and written communication skills, including report writing.

• Proficiency in Microsoft Office and data management systems.

• Full UK driving licence and access to a vehicle.

• Excellent team working skills, with a strong work ethic and flexible and creative approach to service delivery.

• Good standard of education, with GCSE or equivalent (grade C or 4, or above) in Maths and English.

• Ability to work flexibly including some evening working.

Desirable:

• Experience of funding for charitable organisations.
• Knowledge and understanding of former coalfield areas.

This job description reflects the major tasks to be carried out by the jobholder and identifies the level of responsibility at which the jobholder will be required to work. 

This job description may be subject to review and/ or amendment at any time to reflect the requirements of the organisation. 

How to apply

Job Details

• Title

  Community Welfare Assistant (North)

• Type

  Part-time, Permanent

• Location

  CISWO Head Office: Whiston, Rotherham (with regional travel)

• Hours

  Part time, 22.5 hours per week with flexibility to work during the evening when required (working days to be agreed with successful candidate)

• Salary

  £18,118 pa (£30,197 pro rata)

Job Description

Posted on February 4, 2026

As part of exciting growth of CISWO’s Community Welfare Service, we are expanding our dedicated regional support teams working to support and sustain miners’ welfare charities across England and Wales.

These newly created roles will play a vital part in helping local miners’ welfare charities thrive by providing practical guidance, resources and training to volunteer trustees. Working closely with the Development Manager in each region, the postholders will support charities with governance, funding, financial sustainability and capacity building, ensuring they are well equipped to continue serving their communities.

These roles are people-focused, involving regular engagement with local volunteer trustees, site visits, delivery of training and events, and contributing to the development of tools and resources that respond to the needs of miners’ welfare organisations. They offer a unique opportunity to be part of a growing team within the organisation and to make a meaningful impact in former coalfield communities.

Job Purpose

To assist the Development Manager in providing support for local mining charities in the North England region with issues such as charity governance, funding, financial sustainability, and trustee training.

Key Responsibilities

• Support the creation of tools, resources and training content to support miners’ welfare trustees manage their charities.

• Support the development of policies and procedure templates to enable charity trustees undertake their role effectively.

• Support the delivery of a range of training and networking events for miners’ welfare trustees.

• Undertake site visits to miners’ welfare charities across the region, meeting with local charity trustees, highlighting good practice, identifying potential areas for support, and nurturing development opportunities.

• In co-ordination with the Development Manager, deliver in person and online training events and forums to support local trustees to network and engage in learning opportunities.

• Support the gathering of evidence and information for producing internal and external funding applications.

• To undertake monitoring and reporting with regards funding, activity monitoring and evaluation.

• Support with the delivery of marketing activity to raise awareness of the support we offer for miners’ welfares, the impact we have, and attend events to raise our profile and help to promote wider CISWO services.

• Take an active role in ensuring CISWO holds up to date information on miners’ welfare charities.

• Utilise organisation databases to assist with recording, evaluation and reporting purposes to evidence the impact of our work.

• Attend training, staff meetings and external forums relevant to the role.

• Any other duties as reasonably required to meet the objectives of the organisation.

Skills/Qualifications/Experience

Essential: 

• Experience of working in community development, charity sector or related area
• Experience of supporting or working with volunteers

• Experience of designing and delivering training

• Excellent planning, organisational and problem-solving skills.

• Strong verbal and written communication skills, including report writing.

• Proficiency in Microsoft Office and data management systems.

• Full UK driving licence and access to a vehicle.

• Excellent team working skills, with a strong work ethic and flexible and creative approach to service delivery.

• Good standard of education, with GCSE or equivalent (grade C or 4, or above) in Maths and English.

• Ability to work flexibly including some evening working.

Desirable:

• Experience of funding for charitable organisations.
• Knowledge and understanding of former coalfield areas.

This job description reflects the major tasks to be carried out by the jobholder and identifies the level of responsibility at which the jobholder will be required to work. 

This job description may be subject to review and/ or amendment at any time to reflect the requirements of the organisation. 

How to apply

Job Details

• Title

  Community Welfare Assistant (Wales)

• Type

  Part-time, Permanent

• Location

  Wales, Pontypridd (with regional travel)

• Hours

  Part time, 22.5 hours per week with flexibility to work during the evening when required (working days to be agreed with successful candidate)

• Salary

  £18,118 pa (£30,197 pro rata)

Job Description

Posted on February 4, 2026

As part of exciting growth of CISWO’s Community Welfare Service, we are expanding our dedicated regional support teams working to support and sustain miners’ welfare charities across England and Wales.

These newly created roles will play a vital part in helping local miners’ welfare charities thrive by providing practical guidance, resources and training to volunteer trustees. Working closely with the Development Manager in each region, the postholders will support charities with governance, funding, financial sustainability and capacity building, ensuring they are well equipped to continue serving their communities.

These roles are people-focused, involving regular engagement with local volunteer trustees, site visits, delivery of training and events, and contributing to the development of tools and resources that respond to the needs of miners’ welfare organisations. They offer a unique opportunity to be part of a growing team within the organisation and to make a meaningful impact in former coalfield communities.

Job Purpose

To assist the Development Manager in providing support for local mining charities in the Wales with issues such as charity governance, funding, financial sustainability, and trustee training.

Key Responsibilities

• Support the creation of tools, resources and training content to support miners’ welfare trustees manage their charities.

• Support the development of policies and procedure templates to enable charity trustees undertake their role effectively.

• Support the delivery of a range of training and networking events for miners’ welfare trustees.

• Undertake site visits to miners’ welfare charities across the region, meeting with local charity trustees, highlighting good practice, identifying potential areas for support, and nurturing development opportunities.

• In co-ordination with the Development Manager, deliver in person and online training events and forums to support local trustees to network and engage in learning opportunities.

• Support the gathering of evidence and information for producing internal and external funding applications.

• To undertake monitoring and reporting with regards funding, activity monitoring and evaluation.

• Support with the delivery of marketing activity to raise awareness of the support we offer for miners’ welfares, the impact we have, and attend events to raise our profile and help to promote wider CISWO services.

• Take an active role in ensuring CISWO holds up to date information on miners’ welfare charities.

• Utilise organisation databases to assist with recording, evaluation and reporting purposes to evidence the impact of our work.

• Attend training, staff meetings and external forums relevant to the role.

• Any other duties as reasonably required to meet the objectives of the organisation.

Skills/Qualifications/Experience

Essential: 

• Experience of working in community development, charity sector or related area
• Experience of supporting or working with volunteers

• Experience of designing and delivering training

• Excellent planning, organisational and problem-solving skills.

• Strong verbal and written communication skills, including report writing.

• Proficiency in Microsoft Office and data management systems.

• Full UK driving licence and access to a vehicle.

• Excellent team working skills, with a strong work ethic and flexible and creative approach to service delivery.

• Good standard of education, with GCSE or equivalent (grade C or 4, or above) in Maths and English.

• Ability to work flexibly including some evening working.

Desirable:

• Experience of funding for charitable organisations.
• Knowledge and understanding of former coalfield areas.

This job description reflects the major tasks to be carried out by the jobholder and identifies the level of responsibility at which the jobholder will be required to work. 

This job description may be subject to review and/ or amendment at any time to reflect the requirements of the organisation. 

How to apply