Job Description Job Title: Conference Porter Salary: £25,200 per annum Contract Type: Permanent, full-time (37 hours per week), working 5 out of 7 days Reporting to: Conference Operations Manager Job Purpose Home to the world’s largest collection of historic British cars, the British Motor Museum operates as part of an Educational Charitable Trust. This role places you at the heart of a vibrant organisation where heritage meets exceptional conference and events delivery. The role is a fantastic opportunity for someone who truly thrives on high-energy, multifaceted environments and is seeking a position in a truly unique setting. Working within a dynamic operations team, the Conference Porter helps deliver seamless meeting, dinner and conference experiences at the British Motor Museum. You will prepare and maintain rooms, audio-visual equipment and catering areas to exact client specifications, ensuring every event runs smoothly. You will also cover early, day and evening shifts, five days out of seven. There is the opportunity to develop within the organisation to undertake Duty Manager shifts on an ad-hoc basis to oversee daily operations across the Museum and Conference Centre. Main Duties • Work five days out of seven, including weekend, early-morning, daytime and evening shifts to meet business needs • Set up and break down conference rooms, meeting spaces and dinner/function areas • Install, test and troubleshoot audio-visual equipment (projectors, screens, microphones, etc.) • Serve and clear food and beverages during functions and dinners • Assist with bar service to support events • Deliver, serve and clear conference catering in line with event schedules • Follow function sheets precisely to ensure correct layout and timings • Adhere to the Museum’s Standard Operating Procedures at all times • Provide additional support to the catering team during peak periods • Support the summer show season and other high-footfall events • Operate tills, handle cash and process payments accurately • Assist with stock-taking as needed Other Duties • Take responsibility for your own health, safety and welfare, ensuring compliance with Trust’s Health and Safety policies, procedures and safe systems of work • Be responsible for your own behaviour and act in a manner that avoids and discourages any form of discrimination or harassment; to comply with the Trust’s Equal Opportunities Policy • Undertake to familiarise yourself with the data protection procedures set down by the Company as a result of the General Data Protection Regulation • Actively and positively contribute to the success of the business in delivering your duties and any other business-related activities which may reasonably be requested Knowledge, Skills, Experience and Attributes Required • 18 years of age or over • Friendly and customer focussed • Able to work as part of a team as well as on own initiative • Able to interpret written instruction with acute attention to detail • Smart, professional appearance • Good time management • PC literate • Ability to work to tight deadlines during busy peak hours • Customer service experience desirable but not essential Benefits To support our staff both inside and outside of work, the Trust offers 26 days of annual leave per year (pro-rata for part-time employees) plus bank holidays. You will receive staff discounts in our gift shop and onsite café as well as a number of free tickets each year for friends and family to visit the Museum. Employee well-being is paramount at the Trust, and we therefore offer enhanced occupational sick leave and pay as well as enhanced family-friendly leave and pay. Joining the British Motor Industry Heritage Trust as an employee will give you the opportunity to develop your career in a friendly and supportive environment while working for a charity dedicated at preserving and sharing Britain’s automotive heritage. Inclusion and Diversity Statement As an organisation the British Motor Industry Heritage Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
BRITISH MOTOR INDUSTRY HERITAGE TRUST
25,500 per year
British Motor Museum
Full-time
Job Description Job Title: Conference Event & Catering Supervisor Salary: £25,500 Contract Type: Permanent - 37 hours per week (5 days out of 7) Reporting to: Conference Operations Manager Job Purpose Home to the world’s largest collection of historic British cars, the British Motor Museum operates as part of an Educational Charitable Trust. This role places you at the heart of a vibrant organisation where heritage meets exceptional conference and events delivery. The role is a fantastic opportunity for someone who truly thrives on high-energy, multifaceted environment and is seeking a position in a truly unique setting. Working within a dynamic operations team you will help to fulfil the delivery of conference and catering services for clients and museum visitors and actively ensure that the highest standards are maintained throughout the business. You will also undertake the role of Duty Manager (after appropriate training), to oversee daily operations and take responsibility for both the Museum and Conference Centre. Main Duties • Work five days out of seven, incorporating early and late shifts to meet business needs • Supporting the Café Supervisors and conference team in the fulfilment of their duties. • Ensure all cash-handling and billing procedures comply with company policy • Conduct stock-taking activities as required • Ensure that on completion of the shift, all front of house areas are ready for the next working day and that a thorough handover is completed. • Support the setup, delivery, and breakdown of conferences, meetings, and catering events • Ensure the smooth running of dinners, weddings, events and conferences • Organise, brief and prepare the team ahead of shift, making sure everyone is confident and ready to deliver exceptional service. • Set up and break down conference rooms for daytime and evening events • Welcome and liaise with clients to confirm requirements, capture feedback, and resolve queries • Liaise with the Chef and Conference Bookings teams to check timings and special dietary requirements. • Collaborate with the Conference Operations Lead on room layouts, AV requirements, and catering setups • Manage the daily opening/closing of the British Motor Museum as a Duty Manager and ensure all processes and procedures are followed by yourself and others (after appropriate training) • Ensure adherence to standard operating procedures, food-hygiene regulations, licensing legislation, and GDPR data-protection procedures • Attend monthly Health & Safety and Environmental team meetings • Take responsibility for your own and others’ health, safety and welfare, ensuring compliance with Trust’s Health and Safety policies, procedures and safe systems of work. Knowledge, Skills, Experience and Attributes Required • PC literate, with proficient use of Word and Excel • Understanding of conference and catering operations (industry background desirable) • Excellent verbal, literacy and numeracy skills • High level of customer awareness and sensitivity • Strong interpersonal and motivational abilities • Effective time-management and organisational skills • Ability to work under pressure while handling a varied, high-volume workload • Prior supervisory or hands-on experience in catering, hospitality or events (desirable) • Smart, professional appearance and conduct • Positive, can-do attitude and willingness to contribute to team success • Commitment to the Trust’s values, including equal opportunities and respectful behaviour Inclusion and Diversity Statement As an organisation the British Motor Industry Heritage Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Job Description Job Title: Learning Assistant Salary: £13.00 per hour Contract Type: Casual/Part Time Reporting to: Learning Team Officers Job Purpose The Learning Assistant will support the delivery of the Museum’s formal and informal Learning programme for schools, colleges, universities and other groups. They will assist the Learning Team in the administration and preparation of activities, events and visits, helping to further the Museum’s aims as an educational charity. This role will require a flexible approach to working hours. The post holder will be working various hours throughout the year and will include some weekends, Bank Holidays and time during both the school term and school holidays on a casual hourly basis. We’re looking for a real team player - someone with a passion for delivering educational programmes to all ages. Experience in an educational setting would be advantageous for this role. An advanced DBS check will be conducted upon appointment. Main Duties • Deliver the educational sessions offered by the Museum to schools, colleges and educational groups • Deliver Museum tours to families and community groups when required • Deliver Touch and Access Tours of the Museum to groups with special educational needs when required (with full training provided) • Assist the Learning Team with the evaluation of the service • Set up and clear away equipment needed to deliver learning sessions and events and ensure that delivery spaces are left in good order for the following day Other Duties • Take responsibility for your own health, safety and welfare, ensuring compliance with Trust’s Health and Safety policies, procedures and safe systems of work. • Adhere to Museum policy including the Safeguarding of Children, Young People and Vulnerable Adults at all times • Be responsible for your own behaviour and act in a manner that avoids and discourages any form of discrimination or harassment; to comply with the Trust’s Equal Opportunities Policy. • Undertake to familiarise yourself with the data protection procedures set down by the Company as a result of the General Data Protection Regulation • Actively and positively contribute to the success of the business in delivering your duties and any other business-related activities which may reasonably be requested. Knowledge, Skills, Experience and Attributes Required • Experience of delivering learning activities to a range of audiences • Ability to work with a broad range of visitors • Ability to work as part of a team and on your own • Excellent communication skills • Strong attention to detail • Experience in tour guiding, public speaking or making presentations • Knowledge of or interest in the motor industry and historic motor vehicles is advantageous but not essential • Ability to assist with the moving of furniture when setting up activity sessions in the Museum Inclusion and Diversity Statement As an organisation the British Motor Industry Heritage Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
BRITISH MOTOR INDUSTRY HERITAGE TRUST
British Motor Museum
Full-time
Conference Centre Business Development Manager Job Description Job Title: Conference Centre Business Development Manager Salary: Competitive + benefits Reporting to: Head of Commerce Job Purpose As Business Development Manager for the British Motor Museum’s award-winning Conference Centre, you will play a pivotal role in expanding the venue’s client base and driving revenue growth. You will be responsible for identifying new business opportunities, building and nurturing relationships with corporate clients, event planners, and agencies. This role requires an experienced, dynamic and proactive individual, with strong presentation and relationship building skills. Working closely with the marketing, operations, and commercial teams, you will take the Museum to the market, elevating the venue’s profile and driving sustainable growth across corporate conferences, exhibitions, meetings, and events. The Museum’s Conference Centre, with in-house catering, offers a unique venue for meetings of 6-600. Surrounded by large grounds with ample free parking, the British Motor Museum is a world recognised, independent Museum and Conferencing and Events venue. You will join the team at a pivotal moment, with construction about to commence on a new hotel adjacent to the Museum, creating new opportunities for the Museum’s Conference Centre. This is an exciting opportunity to take a new offering to the market and help shape future growth. Main Duties • Prospect new opportunities, taking the Museum to the corporate conference and events market via cold calls, outreach, networking, meetings and attendance at exhibitions/trade shows and industry events • Establish and nurture relationships with prospects, key clients, partners, and stakeholders in order to drive business growth • Conduct thorough market research to identify trends, opportunities, and potential competitors within the sector • Contribute to the development and implementation of sales strategy, in • conjunction with the Head of Commerce and wider Sales team, in order to achieve revenue targets Identify and develop new business opportunities, strategic partnerships, and collaborative ventures to expand the Museum’s visibility and influence in the sector Identify key market segments and target with tailored outreach • • Conduct site visits and arrange and host FAM trips to showcase the Museum’s offering • Work closely and collaboratively with cross-functional teams, including Marketing, Operations, and Finance, to ensure a cohesive approach. • Support the successful conversion of key enquiries • Maintain an up-to-date pipeline of target accounts using our CRM systems • Provide regular reports and analysis on activity, sales performance, market trends, and competitor activities to the Head of Commerce to aid strategic decision-making • Serve as a brand ambassador, upholding the Museum's image and values in all interactions and engagements within the sector • Lead negotiations for contracts and agreements, ensuring favourable terms for the organisation while maintaining positive client relationships Other Duties • Take responsibility for your own health, safety and welfare, ensuring compliance with Trust’s Health and Safety policies, procedures and safe systems of work • Be responsible for your own behaviour and act in a manner that avoids and discourages any form of discrimination or harassment; to comply with the Trust’s Equal Opportunities Policy • Undertake to familiarise yourself with the data protection procedures set down by the Company as a result of the General Data Protection Regulation • Actively and positively contribute to the success of the business in delivering your duties and any other business-related activities which may reasonably be requested Knowledge, Skills, Experience and Attributes Required • Extensive experience of the Conference & Events industry in a Business Development role within a conferencing facility (such as hotels or dedicated Conference Centres • Skilled salesperson with a proven track record in proactive business development • In depth knowledge of conference venue capabilities (such as room layouts, audiovisual systems, and catering options etc.). • Experience building strong and lasting relationships with clients and agencies • Excellent communication and interpersonal skills • Self-motivated, with exceptional organisational and time management skills • Able to muti task and prioritise activity • Good financial acumen with experience of using data to provide insight • Confident in staying informed about industry trends and changes and able to adjust approach in response to shifting market conditions. • Confident and professional phone manner Benefits To support our staff both inside and outside of work, the Trust offers 26 days of annual leave per year (pro-rata for part-time employees) plus bank holidays. You will receive staff discounts in our gift shop and onsite café as well as a number of free tickets each year for friends and family to visit the Museum. Access to a pool car is available for business use. Employee well-being is paramount at the Trust, and we therefore offer enhanced occupational sick leave and pay as well as enhanced family-friendly leave and pay. We operate an ad-hoc home working policy to allow for maximum employee flexibility. Joining the British Motor Industry Heritage Trust as an employee will give you the opportunity to develop your career in a friendly and supportive environment while working for a charity dedicated at preserving and sharing Britain’s automotive heritage. Inclusion and Diversity Statement As an organisation the British Motor Industry Heritage Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
BRITISH MOTOR INDUSTRY HERITAGE TRUST
28,000 per year (pro rata)
British Motor Industry Heritage Trust
Full-time
Job Description Job Title: PA & HR Administrator (Maternity Cover) Salary: £28k - £30k per annum (depending on experience) Contract Type: 10-month, Fixed Term Contract, full time (37 hours per week) Reporting to: Finance Director Job Purpose We are seeking a passionate and dedicated administrator to join our team. This fixed-term role involves undertaking company-wide HR administrative tasks throughout the employee lifecycle and providing proactive and efficient support to the CEO. You will be responsible for administrating all aspects of the HR function, including recruitment, inductions, absence management and overseeing the Volunteer programme. You will also be supporting our CEO with diary-management, travel arrangements and correspondence. We’re looking for someone who can balance professionalism with warmth, who can confidently communicate with staff and external parties at all levels and who brings empathy and commitment to everything they do. This role requires exceptional organisational and IT skills and the ability to work independently in a fast-paced environment. The ideal candidate will be approachable, supportive and highly efficient. You will have a keen eye for detail and place a high premium on confidentiality and discretion. This role would be ideal for someone with some experience of being both a personal assistant as well as dealing with HR administrative tasks, looking to expand their experience and take real ownership of a role. Main Duties Human Resources • Conduct recruitment for the business in conjunction with the appropriate head of department, including posting job adverts, sifting applications and arranging interviews Issue employment contracts and other correspondence to staff ensuring clear records of all documentation are filed accordingly • • Conduct all necessary pre-employment checks, including right to work checks, references and DBS checks • Onboard new staff and conduct induction training • Monitor probation and performance review paperwork and chase missing documentation as needed • Update HR systems and data bases with joiners, leavers and other changes as required, ensuring data remains current and accurate • Monitor sickness absence, ensuring paperwork is completed and processes are followed • Manage uniform supplies and issue uniform as necessary Volunteers • Oversee the volunteering programme, ensuring adequate resource levels in all areas of the business • Use the Museum’s volunteer management system to ensure records are kept up-to-date and shifts are allocated as necessary • Ensure any special events requiring volunteers are coordinated with the appropriate head of department • Engage with volunteers on a daily basis and ensure volunteers are kept up to date with Museum news, policies and procedures PA • Manage the diary of the CEO and arrange meetings as required • Correspond with Trustees and high-profile stakeholders • Coordinate travel arrangements • Take meeting minutes Other Duties • Take responsibility for your own health, safety and welfare, ensuring compliance with Trust’s Health and Safety policies, procedures and safe systems of work • Be responsible for your own behaviour and act in a manner that avoids and discourages any form of discrimination or harassment; to comply with the Trust’s Equal Opportunities Policy • Undertake to familiarise yourself with the data protection procedures set down by the Company as a result of the General Data Protection Regulation • Actively and positively contribute to the success of the business in delivering your duties and any other business-related activities which may reasonably be requested Knowledge, Skills, Experience and Attributes Required • Proven experience in a previous PA role • Past experience of providing HR administrative support • Exceptional organisational skills with excellent attention to detail • Strong communication skills, both written and verbal • Experience of taking formal meeting minutes • Proficient in Microsoft Office and confident using different types of IT software • Experience managing confidential data, knowledge of GDPR and ability to work with discretion Desirable: • CIPD qualified to Level 3 or above • Training in Mental Health First Aid • Previous experience of working with volunteers Benefits To support our staff both inside and outside of work, the Trust offers 26 days of annual leave per year (pro-rata for part-time employees) plus bank holidays. You will receive staff discounts in our gift shop and onsite café as well as a number of free tickets each year for friends and family to visit the Museum. Employee well-being is paramount at the Trust, and we therefore offer enhanced occupational sick leave and pay as well as enhanced family-friendly leave and pay. We operate an ad-hoc home working policy to allow for maximum employee flexibility, however, please note regular hybrid working is not available for this role. Joining the British Motor Industry Heritage Trust as an employee will give you the opportunity to develop your career in a friendly and supportive environment while working for a charity dedicated at preserving and sharing Britain’s automotive heritage. Inclusion and Diversity Statement As an organisation the British Motor Industry Heritage Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.