Museum Assistant - Seasonal

Job Description

Job Title:

Museum Assistant - Seasonal

Salary:

£10.85 (under 21) - £12.71 (21 and over) per hour*
*From 1 April 2026

Contract Type:

Casual

Reporting to:

Museum Supervisor

Job Purpose

Museum Assistants work as part of a wider front of house team to provide an excellent
experience  to  all  museum  visitors,  which  may  include  car  enthusiasts,  families,
conference delegates, school groups as well as the general public. This position is to
support  our  busy  summer  season,  from  April  –  September  and  will  involve
predominantly weekend working, both inside the building and outside in the grounds.

The  successful  candidate  will  be  passionate  about  our  collections  and  deliver
exceptional  and  consistent  customer  service  across  the  board,  undertaking  a  huge
variety of duties to ensure the smooth running of the Museum as a popular visitor
attraction.

We’re looking for someone who loves interacting with the general public and who can
retain and impart information about the Museum in an educational and entertaining
way.  You  will  be  joining  an  enthusiastic  and  friendly  team  as  well  as  a  charitable
organisation whose aim is to share the rich content of the Museum with as wide an
audience  as  possible.  This  vital  role  as  the  front  face  of  the  Museum  is  an  ideal
opportunity for someone who has the drive to deliver a truly unique experience for
our visitors.

Main Duties

•  Working in all areas of the museum, including the pay desk, Collections

Centre, Gift Shop, internal and external shows and events;
•  Weekend working to support the busy summer show season;
•  Attend daily front of house briefings to understand daily business

requirements and special guest instructions;

•  Learn and retain information about the Trust and its collections and pass that

on to visitors in an educational and entertaining way;

•  Ensure that throughout the day and at the end of a shift, all areas of the

museum are presentable, and ready for the next day’s visitors;

•  Ensure that all cash handling and billing procedures are carried out and

completed in accordance with Trust policy;
•  Ensure completion of daily checks and tasks;
•  Adhere to all the Trusts Standard Operating procedures;
•  Liaise with the Museum Supervisor and Duty Manager for any special

requirements to ensure customer expectations are maintained at all times.

Knowledge, Skills, Experience and Attributes Required

●  Ability to work under pressure during peak hours and busy events;
●  Able to work as part of a Team but also able to work independently as

required

●  Flexibility to work in different roles both internally and externally;
●  High level of customer awareness and sensitivity;
●  Strong interpersonal skills
●  Effective communicator
●  Good time management;
●  Smart, professional appearance;
●  Previous cash-handling experience would be advantageous
●  High levels of accuracy and numeracy;
●  PC Literate
●  Excellent time management.

Inclusion and Diversity Statement

As an organisation the British Motor Industry Heritage Trust is committed to
eliminating discrimination and encouraging diversity amongst our workforce. We
welcome applications from suitably qualified and eligible candidates regardless of
sex, race, disability, age, sexual orientation, gender reassignment, religion or belief,
marital status, or pregnancy and maternity.