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Peer Mentor Coordinator (Female) – The Nelson Trust
Location: Gloucester
Salary: £25,000 – £27,000 pro rata (dependent on experience)
Hours: Part-time - up to 28 hours per week
Department: Gloucester Women’s Community Services
Are you passionate about empowering women and supporting positive change? The Nelson Trust is seeking a dedicated Peer Mentor Coordinator to further develop our peer support and mentoring service for women involved in or at risk of involvement in the criminal justice system.
As Peer Mentor Coordinator, you will recruit, induct, and supervise Peer Mentor Volunteers, providing advice, guidance, and emotional support. You’ll facilitate peer matches, deliver training, and oversee regular progress reviews. Working closely with previous service users, you’ll help them build on their skills and support others through our innovative Women’s Centre service.
Key Responsibilities:
- Coordinate the peer support/mentor scheme, including training and supervision
- Deliver Peer Mentoring/Peer Support training courses
- Promote the service internally and externally, building relationships to ensure project success
- Work with HR to coordinate DBS checks for mentors
- Recruit, select, and support volunteers/mentors towards mentoring qualifications
- Facilitate peer mentor matches and review progress
- Conduct risk assessments to ensure safety
- Support mentors’ professional development and positive exit plans
- Develop referral pathways and produce quarterly performance reports
- Ensure safeguarding issues are managed according to policy and statutory requirements
- Refer service users to appropriate services and maintain comprehensive records
Requirements:
- Previous experience working with women with complex needs
- Experience developing and delivering group programmes in emotional health, wellbeing, and relationships
- Supervisory experience
- Car driver with access to a vehicle and willingness to travel
- Awareness of trauma-informed and gender-specific approaches
- Ability to prioritise tasks, manage time, and act on own initiative
- Strong computer literacy and administrative skills
- Understanding of safeguarding, domestic violence, and working with mothers and families
- Excellent interpersonal and communication skills
- Ability to work under pressure and manage high levels of distress
- Commitment to The Nelson Trust’s ethos and values
Desirable:
- Willingness to train as an accredited assessor
- Qualification in Internal Quality Assurance
- Knowledge of local services, women’s entitlements, and the benefits system
- Experience developing new projects or programmes
This position may close early if a suitable candidate is appointed.
Due to the nature of the work carried out in our Women’s Centres, this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
This post is exempt from the Rehabilitation of Offenders Act (1974) as it involves access to vulnerable adults and successful applicants will be required to undertake an enhanced level Disclosure & Barring Service Check.
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives, and experiences, and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
Peer Mentor Coordinator
Gloucester, Gloucestershire, United Kingdom
GL1 1UG
£25,000 to £27,000 per year Pro rata
Permanent - Part-time
Posted today
Closing date: 26/01/2026
Job reference: 221225
Documents
Peer Mentor Co-ordinator.docx
Peer Mentor Coordinator
Gloucester, Gloucestershire, United Kingdom
£25,000 to £27,000 per year Pro rata
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Location: Swindon
Salary: £22,932 – £24,000 pro rata (dependent on experience)
Hours: Part-Time, 28 hours per week
Pension: Auto Enrolment Pension (6% employer contribution)
Are you an organised, friendly, and proactive individual looking to make a difference in your community? The Nelson Trust is seeking a Receptionist/Administrator to join our Women’s Services Team at the Swindon Women’s Centre.
As the first point of contact for visitors and clients, you’ll be the welcoming face of the Nelson Trust. You’ll manage reception duties, support the team with administrative tasks, and help maintain effective systems for client data and reporting. This is a varied role where attention to detail, confidentiality, and excellent communication skills are essential.
- Meet and greet visitors, ensuring a friendly and professional welcome
- Manage incoming calls, mail, and correspondence
- Maintain accurate records of staff, visitors, and client attendance
- Support the team with data input, reporting, and maintaining client waiting lists
- Liaise with external agencies and referral partners
- Monitor health and safety records, including fire safety and first aid supplies
- Assist with organising special events and maintaining marketing displays
- Manage petty cash and coordinate maintenance/housekeeping requests
Essential:
- Proficient in Microsoft Office (Word, Excel, Email) and case management systems
- General education to GCSE standard or equivalent
- Strong organisational and time management skills
- Excellent verbal and written communication
- Ability to work independently and as part of a team
- Attention to detail and accuracy
Desirable:
- Experience with design software (Photoshop, InDesign, Publisher)
- Experience in the charity sector
You’ll be part of a supportive team making a real impact in the lives of women in Swindon. We offer ongoing training, a collaborative working environment, and the opportunity to contribute to the development of our services.
Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.
Join us in making a difference in the lives of those seeking recovery. Apply now and be part of our ambitious and supportive team!
This position will close once a suitable candidate has been appointed.
Receptionist/Administrator
Swindon, Wiltshire, United Kingdom
SN1
£22,932 to £24,000 per year Pro rata
Permanent - Part-time
Posted today
Closing date: 01/02/2026
Job reference: 29121
Receptionist/Administrator
Swindon, Wiltshire, United Kingdom
£22,932 to £24,000 per year Pro rata
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Location: Gloucester Women’s Centre
Salary: £25,000 – £27,000 per annum (dependent on experience)
Hours: 35 per week (flexibility required)
Contract: 2 years Fixed Term
Pension: Auto-enrolment (6% employer contribution)
Are you passionate about empowering women to create lasting change in their lives?
The Nelson Trust is seeking a committed, creative, and resilient individual to join our dynamic Women’s Community Services team as a PAUSE Practitioner. This is a unique opportunity to make a real difference to women experiencing multiple disadvantage in Gloucestershire.
As a PAUSE Practitioner, you’ll deliver intensive, relationship-based support to women, helping them to break cycles of trauma and disadvantage, and reduce the number of children being removed into care. You’ll work as part of a supportive, multi-disciplinary team at our Gloucester Women’s Centre, using assertive outreach, one-to-one and group interventions, and a trauma-informed, gender-responsive approach.
What you’ll do:
- Build trusting, tenacious relationships with women, offering practical and emotional support
- Develop and review bespoke support plans, empowering women to set and achieve their own goals
- Work flexibly and creatively to engage women, including assertive outreach and groupwork
- Collaborate with local agencies (sexual health, housing, mental health) to ensure holistic support
- Maintain high standards of safeguarding, data recording, and reflective practice
- Contribute to the welcoming, safe, and inclusive environment of our Women’s Centre
What you’ll bring:
- Relevant qualification and/or experience (e.g. social work, mental health, youth work, therapeutic practice, criminal justice, nursing, education, counselling)
- Experience supporting women or families facing multiple disadvantage (mental health, substance use, domestic abuse, etc.)
- Knowledge of trauma-informed, systemic, and strengths-based approaches
- Excellent communication, advocacy, and organisational skills
- Ability to work independently and as part of a team
- Commitment to equality, diversity, and safeguarding
Why join The Nelson Trust?
You’ll be part of a passionate, award-winning charity dedicated to transforming lives. We offer a supportive team culture, ongoing training and development, and the chance to make a tangible impact every day.
This post is open to female applicants only as an occupational requirement exception under Schedule 9, Part 1 of the Equality Act 2010.
To apply:
Visit www.nelsontrust.com for more information and to download an application form, or contact us on 01453 885633.
The Nelson Trust is committed to safeguarding and promoting the welfare of its service users. All posts are subject to an enhanced DBS check and a six-month probationary period.
Pause Practitioner
Gloucester, Gloucestershire, United Kingdom
GL1
£25,000 to £27,000 per year
Permanent - Full-time
Posted today
Closing date: 09/02/2026
Job reference: 120126
Pause Practitioner
Gloucester, Gloucestershire, United Kingdom
£25,000 to £27,000 per year
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At The Nelson Trust, we are committed to delivering exceptional services that make a tangible difference in the lives of people. One Wales is an innovative service aimed at providing engagement, support and diversion for Women and Young Adults (18-25) from the criminal justice system including at first contact within police custody.
The One Wales is a partnership between Nelson Trust, Media Academy Cymru, PACT and BtheChange dedicated to reducing reoffending and diverting people into appropriate support at the earliest opportunity.
We are looking for a Women’s Keyworker to provide holistic support and coordinated interventions for women at any point of the Criminal Justice System. This includes women at risk, women at first point of contact as part of OOCD or diversion, women under supervision of probation and women released from HMP Eastwood Park. We are looking for Keyworkers to cover the Cardiff area.
As a Keyworker you will offer gender-responsive, trauma informed practical and emotional support and interventions to address needs with housing, substance misuse, health, finance, previous trauma, children & families and education, training and employment with the aim of reducing social harms and re-offending whilst empowering women to access opportunities to reach their full potential.
Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.
One Wales: Women’s Keyworker
Cardiff
CF24 3AT
£25,000 to £27,000 per year
Permanent - Full-time
Posted today
Closing date: 27/01/2026
Job reference: W164
Documents
One Women's Community Keyworker Cardiff.docx
One Wales: Women’s Keyworker
Cardiff
£25,000 to £27,000 per year
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Join Our Team as a Residential Counsellor!
Are you passionate about making a real difference in people’s lives? Do you have the compassion, motivation, and listening skills to support individuals on their recovery journey? The Nelson Trust is looking for a dedicated Residential Counsellor to join our team in Brimscombe, Stroud. If you have a strong background in counselling and a commitment to supporting individuals through their recovery journey, we want to hear from you!
Position: Residential Counsellor
Location: Brimscombe, Stroud
Salary: £28,000 per annum
Hours: 35 hours per week (flexibility required)
Holidays: 33 days including statutory public holidays
Pension: Auto enrolment pension (6% employer contribution)
At The Nelson Trust, we’re not just committed to providing recovery services; we’re dedicated to delivering the very best client experience possible, ensuring that long-term recovery is both accessible and sustainable. Our core values of Kindness, Belief, Determination, and Expertise are the cornerstone of our service delivery. We support clients through their therapeutic journey, helping them address trauma, addiction, and develop interpersonal skills.
Key Responsibilities:
- Provide comprehensive trauma-informed one-to-one counselling, facilitate dynamic group therapy sessions, and lead psychoeducational workshops.
- Collaborate with the clinical team to ensure successful treatment outcomes.
- Utilise recognised theoretical frameworks such as Motivational Interviewing, Cognitive Behavioural Approaches, and Trauma-Informed Approaches.
- Liaise with clients' families and support networks.
- Undertake clinical assessments and co-create therapeutic care plans.
- Ensure safeguarding concerns are raised appropriately.
- Participate in reflective practice sessions, team meetings, and clinical supervision.
What We Offer:
- A supportive and collaborative work environment.
- Opportunities for professional development and training.
- A chance to make a real impact in the lives of our clients.
Requirements:
- Level 4 or above counselling qualification.
- Experience working with individuals affected by substance misuse issues.
- Excellent verbal and written communication skills.
- Strong organisational skills and attention to detail.
- Ability to build and maintain effective working relationships.
- Membership of the professional body, Addiction Professionals (initial membership fee covered by The Nelson Trust).
Please note, this position is restricted to female applicants only due to the nature of the work carried out in our Women’s Centres in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.
If this sounds like the role for you, please submit an application today!
This position will close once a suitable candidate has been appointed.
Residential Counsellor
Stroud, Gloucestershire, United Kingdom
GL5
£28,000 per year Salary dependent on experience
Permanent - Full-time
Posted today
Closing date: 24/02/2026
Job reference: 12010
Residential Counsellor
Stroud, Gloucestershire, United Kingdom
£28,000 per year Salary dependent on experience
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Job Title: Weekend Support Worker – Residential Services (Women's Service)
Salary: From £23,500 per annum pro rata
Location: Brimscombe, Stroud
Hours: 16 hours, 8am to 4.30pm alternate weekends on a fixed rota
Pension: Auto enrolment pension (6% employer contribution)
Established in 1985, The Nelson Trust has been at the forefront of providing transformative support to individuals affected by addiction. Through kindness, belief, determination and sharing our expertise, we aim to provide the very best client experience possible. Our team is driven by a shared commitment to making a positive difference in the lives of our clients. We strive to create an environment where individuals feel valued, supported, and empowered.
As a Weekend Support Worker, you will be instrumental in our mission to empower individuals on their path to recovery. Your responsibilities will include ensuring the safety, support, and wellbeing of our clients during weekends. This role requires dedication, compassion, and a commitment to upholding the values of The Nelson Trust.
In this role, you will engage with clients, providing them with the support and motivation they need to navigate their recovery journey. Additionally, you will coordinate weekend activities, oversee client visits, and collaborate with colleagues to ensure effective coverage and support.
You will play a vital role in continuing the treatment program for our clients, and the right candidate will be approachable, supportive and responsive. We are looking for a dedicated professional who is looking for an opportunity to undertake a fulfilling role making a real difference to peoples lives.
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.
This role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
This position will close once a suitable candidate has been appointed.
Weekend Support Worker
Stroud, Gloucestershire, United Kingdom
GL5
£23,500 per year
Permanent - Part-time
Posted today
Closing date: 01/01/2027
Job reference: 25092
Weekend Support Worker
Stroud, Gloucestershire, United Kingdom
£23,500 per year
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We are looking for Bank Recovery Support Workers to join our Team based in Stroud. The Nelson Trust is committed to continuous development of services, to being held to a standard of excellence where the best opportunities for long term recovery are made possible, are accessible, and are sustainable.
We do not just want to provide services for those in recovery, we want to provide the very best client experience possible. The Bank Recovery Support Worker role provides cover for staff who support clients in residential to engage with the therapeutic program and to successfully complete treatment. In this role, you will be responsible for ensuring our clients are supported to overcome any obstacles experienced during their recovery journey to ultimately enable them to complete treatment in a planned way, with maximised recovery capital.
We currently operate various shift patterns and we need Bank Recovery Support Workers to cover all shifts which include weekends and nights. We offer on the job training but ideally you will have had experience of our client group and understand how a residential treatment setting works. A full clean driving license is desirable for this role.
The Nelson Trust is committed to safeguarding, successful applicant will be required to undergo an enhanced Children & Adults DBS check
The Nelson Trust is committed to increasing the diversity of its workforce and welcomes applications from individuals across all sectors of society.
This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.
Applications for this position will be reviewed as they are received.
Bank Recovery Support Worker
Stroud, Gloucestershire, United Kingdom
GL5
£12.60 per hour
Seasonal - Part-time
Posted today
Closing date: 01/01/2027
Job reference: 545
Documents
Bank-Recovery-Support-Worker JD.docx
Bank Recovery Support Worker
Stroud, Gloucestershire, United Kingdom
£12.60 per hour
We have set cookies to enhance your experience, but you have the option to disable them if you prefer. Please click to provide your consent for the use of cookies on this site. Your acceptance ensures an improved browsing experience. Please refer to our privacy policy for more information regarding cookies and other third-party tracking that may be enabled.
Join Our Team as a Women's Recovery Coordinator!
Are you passionate about making a difference in the lives of women facing complex challenges? The Nelson Trust is looking for a dedicated and compassionate Women's Recovery Coordinator to join our team.
The Nelson Trust, in partnership with Connect, is dedicated to providing comprehensive community support to women facing substance misuse and additional complex needs. Our holistic and gender-responsive approach ensures that women receive the highest quality of care, advice, and intervention.
As a Women's Recovery Coordinator, you'll play a crucial role in delivering high-quality, gender-responsive support to women experiencing substance misuse and multiple complex needs. You'll manage a caseload of 25 women, providing holistic, person-centred care and interventions to help them achieve their recovery goals.
Key responsibilities:
- Provide one-on-one support with practical issues such as finances, housing, and employment.
- Develop and implement comprehensive, strength-based recovery plans.
- Conduct thorough assessments of client needs across various domains.
- Collaborate with partner agencies to ensure effective multi-agency working.
- Offer bespoke interventions in both group and individual settings.
What we are looking for:
- At least 2 years of experience working with women with multiple complex needs.
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- Knowledge of substance misuse interventions and motivational interviewing.
- Ability to work effectively both independently and as part of a team.
- Car driver with access to a vehicle and willingness to travel.
Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Children & Adults DBS check
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme, a generous pension scheme and a positive working environment.
If you're ready to make a real impact and be part of a team that values your contributions, apply now to become our next Women's Recovery Coordinator!
Applications for this position will be reviewed as they are received and the position will close once a suitable candidate has been appointed.
Women’s Recovery Coordinator
Salisbury, Wiltshire, United Kingdom
SP1
£25,000 to £27,000 per year
Permanent - Full-time
Posted today
Closing date: 01/01/2027
Job reference: 130126
Documents
Job Description - Womens Recovery Coordinator Salisbury (6).docx
Women’s Recovery Coordinator
Salisbury, Wiltshire, United Kingdom
£25,000 to £27,000 per year
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Job Title: Outreach Worker - Female
Department: Women’s Community Services
Location: Gloucester Women’s Centre
Salary: £25,000 - £27,000 per annum (dependent on experience)
Hours: 35 hours per week (including one evening outreach session per week)
Pension: Auto Enrolment pension (6% employer contribution)
The Nelson Trust is dedicated to supporting women affected by exploitation and sex working. We aim to break the cycle of offending, addiction, sex working, and trauma through holistic support and multi-agency collaboration.
As an Outreach Worker, you will engage and support women in Gloucester who are affected by exploitation and sex working (both on and off the street). Your role will involve providing practical and emotional support, coordinating multi-agency approaches, and offering holistic interventions to reduce social harms such as homelessness, substance use, mental and physical health issues, extreme poverty, violence, and abuse.
Key Responsibilities:
- Conduct asset-based holistic needs assessments and develop individualised support plans and risk assessments.
- Deliver evening outreach services to reach women who street sex work.
- Provide intensive, personalised support with a bespoke, holistic, and integrated wrap-around service.
- Offer information, advice, and advocacy, including signposting and liaising with other services.
- Plan, coordinate, and undertake outreach activities in collaboration with colleagues and partner agencies.
- Attend or convene multi-agency meetings and act as an advocate for women.
- Coordinate care planning, including drug treatment interventions and progress to residential treatment.
- Build close working relationships with partners such as Probation, Police, Integrated Offender Management, Health services, and other voluntary sector partners.
- Support women through the court process, whether they are attending as offenders or victims.
- Ensure adherence to The Nelson Trust Safeguarding principles, practice, and procedures
Person Specification:
- Experience working with women affected by multiple disadvantages, preferably those affected by sex working or at risk of exploitation.
- In-depth understanding of substance use, treatment, recovery, and routes into and out of sex work.
- Knowledge of historic abuse, domestic and sexual violence, and their impact on women.
- Excellent advocacy skills and the ability to promote the needs of vulnerable women.
- Understanding of both mental and physical health issues related to sex working, homelessness, and substance use.
- Commitment to identifying and challenging injustice, discrimination, and prejudice.
- Ability to work under pressure and manage high levels of distress.
- Good interpersonal skills to build relationships with service users, volunteers, and other agencies.
- Computer literate with experience using spreadsheets and word processing programs.
- Car driver with access to a vehicle - essential.
If you are passionate about making a difference and meet the person specification, we would love to hear from you.
Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Children & Adults DBS check
We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.
Outreach Keyworker
Gloucester, Gloucestershire, United Kingdom
GL1 1UG
£25,000 to £27,000 per year
Permanent - Full-time
Posted today
Closing date: 07/02/2026
Job reference: 271
Documents
SWOP Outreach Worker JD.docx
Outreach Keyworker
Gloucester, Gloucestershire, United Kingdom
£25,000 to £27,000 per year