Youth Engagement Officer

Job Title
Job Holder
Responsible to:
Responsible for:
Hours:
Salary Band:

Main Duties:

ROLE DESCRIPTION

Youth Engagement Officer
TBC
Community Cohesion Manager (& PL Inspires Coordinator)
N/A
35 hours per week
£23,790 - £27,000

1.  Delivering specific operational / delivery tasks
2.  Following procedures and reporting issues
3.  Building relationships

1.  Delivering specific operational / delivery tasks

Deliver assigned operational tasks to support service and programme delivery.

Key responsibilities include:

•  Deliver one to one and group interventions
•  Help plan a varied programme of activities
•  Provide a high quality, excellent customer / participant experience
•  Supporting frontline delivery or internal operations
•  Assist on issue-based workshops for young people

2.  Following procedures and reporting issues

Follow established procedures and escalate issues in line with reporting requirements.

Key responsibilities include:

•  Stay informed on legislation, local and national issues and best practice in youth work
•  Attend regular team and organisation meetings reporting key performance achievements /

areas for improvement

•  Ensuring maintaining professional boundaries
•  Delivering specific operational tasks
•  Following procedures and reporting issues
•  Embed the quality framework into all recruitment and engagement activities
•  Engage with stakeholders such as the Police, youth offending service and schools
•  Deliver holiday, evening and weekend sessions as required by the timetable
•  Taking part in outreach activities, both independently and in partnership with other services

3.  Building Relationships

Build effective working relationships with colleagues, stakeholders, and service users.

Key responsibilities include:

•  Mentoring, coaching and supporting individuals, encouraging young people to develop their

self-awareness, independence and individuality
Identify where targeted youth support is needed and facilitate referrals and connections

•
•  Building and sustaining relationships with young people
•  Work collaboratively with young people to assess and identify specific needs
•  Supervise young people on trips and outings
•  Provide access to information and advice
•  Encourage a warm friendly and safe environment
•  Having  conversations  with  young  people,  identifying  issues  affecting  them  and  how  their

needs can be met

Other duties:

You will be required to undertake other duties from time to time as required and deliver training.

Any  potential  permanent  changes  to  your  role  will  be  discussed,  and  agreement  reached  prior  to
being undertaken. You will be notified of any permanent change in writing.  In addition to your normal
duties, you may be required to undertake additional or other duties as necessary to meet the needs
of the Foundation of Light.

Staff  are  required  to  work  with  volunteers  in  a  way  of  mutual  respect  and  commitment  to
organisational goals and objectives. This includes staff who do not directly supervise volunteers but
may engage with them within the organisation.

Behaviour and professional expectations:

•  Maintain working practices in line with Foundation of Light Equality and Diversity, Health and
Safety and Safeguarding policies; self-awareness of own responsibility in these areas

•  Embed EDI and safeguarding in all aspects of work
•  Assist in data collection and analysis providing accurate management information systems

for data led decisions

•  Ensure regulatory and legislative requirements are met at all times
•  Conduct  should  reflect  the  Staff  Behaviour  Policy  (Code  of  Conduct);  uphold  Foundation

core values (as shown below) at all times

•  Maintain the highest level of professionalism and confidentiality.
•  Attend working groups and CPD session as required
•  Build strong internal relationships and work in collaboration with colleagues to achieve the

end goal

•  Ensure positive organisational messages and culture are maintained
•  Contribute to good housekeeping across all Foundation sites and equipment
•  Follow the laid down policies and procedures at all times
•  Work within the established administrative and financial systems to ensure smooth running

and quality of projects

Equality, Diversity and Inclusion Statement:
The Foundation of Light (FOL) promotes Equality, Diversity and Inclusion and challenges all forms of
discrimination through its internal operations and in the delivery of its services in accordance with and
commitment to the 2010 Equality Act. The FOL protects the rights of individuals and advances equality of
opportunity for all.  It demonstrates the FOL’s commitment to continuous improvement in EDI to create
meaningful and sustainable change.

Safeguarding Statement
We expect all staff, volunteers and partners to share our commitment to maintaining a culture of vigilance,
and  believe  that  all  staff,  volunteers  and  partners  have  a  responsibility  to  report  any  concerns  about  the
welfare of any child, young person or adult at risk.

Foundation of Light Values:
Innovative, Passionate, Excellence, Collaborative, Integrity, Agile.

PERSONAL SPECIFICATION

Requirement

                       Skills and Abilities:
Coaching
Mentoring young people
Informal tutoring
Delivery of assemblies to wide audience; strong
presentation skills
Networking with customers and contacting schools
Communication, written and oral
Planning and control
Teamwork
Work on own initiative
Interpersonal
Conflict handling and resolution
Creativity and imagination relevant to the workplace
ICT and administration
Ability to work under pressure and to tight deadlines
Group work facilitation
Multi-tasking
Excellent presentation and communication skills with
the ability to influence, persuade and listen to others
effectively

Personal Attributes:

Self-motivated, able to use own initiative, confident
and perisistent
Commitment to the Foundation of Light’s objectives
and values
Positive and enthusiastic
Punctual and reliable
High aspirations and highest possible standards for
young people
Non-judgemental, open-minded attitude
Flexibility in working, and positive approach to
change
Current driving licence

Knowledge and Understanding:

Supportive of young people’s participation
An interest in young people
Flexible, responsive and sensitive to needs
Patience
Responsible, reliable and trustworthy
A sense of fun
Commitment
Flexibility
Honesty and trustworthiness
Motivation and enthusiasm

Essential (E) or
Desirable (D)

How Assessed (CV,
Interview, Observation)

D
E
E
D

E
E
E
E
E
E
E
D
E
E
E
E
D

E

E

E
E
E

E
E

D

E
E
E
E
E
E
E
E
E
E

CV
CV
CV
CV

CV
CV
I
CV
CV
I
I
I
CV
I
I
I
I

I

I

I
I
I

I
I

I

I
CV
I
I
I
I
I
I
I
I

Persistence in the workplace
Knowledge and understanding of working with young
people
An understanding of the issues faced by young
people

Experience:

Minimum of two years working with young people
Monitoring and evaluation mechanisms

Experience of a multi-disciplined team in a youth
work environment
Ability to communicate with people at various levels
Qualifications (or equivalent):

Level 2 Youth Work qualification
Level 2 IA
Sports Coaching
First Aid
Driving Licence
Safeguarding

E
E

E

D
D

D

D

E
D
D
D
D
E

I
I

I

CV
CV

CV

CV/I

CV
CV
CV
CV
CV
CV