Hub Engagement and Intervention Worker  – ROUTES Merry Hill 

Salary: £26,140 – £31,400,  per annum depending on experience  

Hours: 35 per week (Tues- Fri 11am -7.15pm and Saturday 10am -4pm) 

Contract: 12 months fixed term 

Location: Dudley, Routes Youth Advice Hub, Merry hill 

Job reference number:  1728

Are you passionate about making a difference for children and young people? Do you thrive in relationship-based work where every day is different and where early support can change lives?

We are looking for a Hub Engagement and Intervention Worker to join our team in Dudley and help deliver an accessible, welcoming and responsive offer for young people through Routes Youth Advice Hub.

About the role 

This is an exciting opportunity to work directly with children, young people and young adults aged 13–25 in an open access youth hub and community settings. You will build trusted relationships, provide information, advice and early interventions, and help young people access the right support at the right time.

The role includes a mix of:

• engagement and relationship-building

• brief interventions and advice

• mentoring and strengths-based support

• group work and activities

• outreach and community engagement

• working with partners to ensure joined-up support

You will help create a safe, inclusive and approachable environment where young people feel heard, respected and supported to move forward positively.

About you 

We are looking for someone who is warm, approachable and confident in engaging young people quickly and effectively. You will bring experience of working with children, young people or young adults in a supportive, relationship-based way, and you will understand the importance of early intervention, safeguarding and inclusive practice.

Why join us? 

At Cranstoun, we are a social justice and harm reduction charity with a clear purpose: to inspire and empower people to live healthier and safer lives.

This is a great opportunity to be part of a developing and visible service that is helping make support more accessible for young people in Dudley.

Interested?

If you are passionate about helping young people feel safe, supported and empowered to make positive changes, we would love to hear from you.

All posts are subject to an enhanced DBS Disclosure. 

How to apply

To apply for this role, please submit your CV, along with a Cover Letter outlining your skills, experience, relevant qualifications and values fit for the role to hr@cranstoun.org.uk. Please ensure you clearly state the Job Reference Number on your Cover Letter.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Closing Date: 1st July 2026