Title: Works Coordinator

Hull, East Riding of Yorkshire, GB, HU2 8DT

Works Coordinator

 

Base office location may vary dependent upon suitable candidate

 

£32,762 - £34,486 per year

 

40 hours per week

We are looking for a Works Coordinator to join our planned works team. You will be responsible for delivering, coordinating and maintaining effective and efficient coordinative systems to support the delivery of services. Communicating with the wider regional team, you will work collaboratively to provide timely information to support team members when dealing with repairs which have been scheduled.

This role requires regular office attendance, with working from home options to be discussed at the interview stage.

The role of Works Coordinator will include:

• Supporting the regional team with effective communication to ensure accurate and timely information is collected and coordinated to meet the required timescales
• Provide quality statistical information on key performance indicators to assist managers in target setting, performance monitoring and implementing improvements where needed
• Managing works orders to completion on SAP.
• Updating all manual and computerised records in an accurate and timely manner
• Identifying any shortfalls in service delivery and ensuring they are dealt with appropriately
• Maintaining relationships with internal and external stakeholders such as managers and trade colleagues

 

Skills and experiences:

• Recent experience of providing administrative support to senior management
• Experience of Responsive Maintenance and Planned works Processes
• Experience of working in an appointment / work scheduling environment
• Some knowledge of producing quality compliance and statistical information
• Ability to work on own initiative and independently
• Excellent communication and customer care skills
• Proficient user of Microsoft packages including as Word, Excel, Outlook and Teams
• Experience of using Housing and Repairs Management Systems (e.g. SAP, RCH, FSM)

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits    

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• £32,762 per annum (rising to £34,486 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)    

Closing Date: 14 July 2026

 

 

http://www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Job Segment: Administrative Assistant, Administrative, Customer Service