Workforce Planning Coordinator

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Accountable to:              Workforce Planning Manager

Salary:                              £26,000

Hours:                              37 hours per week

Annual Leave:                 30 days inclusive of public holidays

Location:                         Wishaw

Contract Term:               TEMP (3 months fixed term,  with possible extension                                                   contingent on service requirements)

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General Description:

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Our People Team exists to nurture high performing employees, who are actively engaged in the pursuit of our vision for the people that we support. They are driven to create an excellent employee experience for our workforce knowing that this ultimately leads to excellent outcomes for the people we support. As part of the People Team, the Workforce Planning Team will ensure the effective recruitment and deployment of staff across SOL’s services.

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Job Purpose:

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As the Workforce Planning Coordinator, you will play a crucial role in ensuring compliance with the principles of the Health and Care (Staffing) (Scotland) Act 2019. You will enable the delivery of safe, high quality care support to the people we work for.

Working with a designated number of employees you will ensure rolling rosters are in place so that staff know their shift patterns in advance, enabling effective workforce planning. As part of a team of two coordinators you will be responsible for deploying an allocated team of Peripatetic Support Workers to cover absence and annual leave, monitoring overtime and compliance with contracted hours. You will carry out ‘keep in touch’ and ‘back to work’ meetings to ensure that staff who are absent from work have the support they need to return to work safely.

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Key Responsibilities:

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• Ensure that rolling rosters are in place so that the people we support know who will be supporting them and that staff know their shift patterns in advance.
• Ensure all staff have most of their annual leave entitlement planned for the coming year and coordinate appropriate cover utilising Peripatetic Support Workers and Relief Staff.
• Deploy an allocated team of Peripatetic Support Workers to cover unplanned absence.
• Communicate any staffing changes and the reason for this to the people we support/their families.
• Work in partnership with the Talent Acquisition Coordinator to deliver a seamless on boarding experience for staff and the people we support.
• Coordinate appropriate shadowing time for new staff ensuring shadow checklists are completed.
• Provide reports to the Workforce Planning Meeting on potential staffing shortages.
• Carry out ‘keep in touch’ and ‘back to work’ meetings to ensure that staff who are absent from work have the support they need to return to work safely.
• Gather feedback from the people we support and colleagues on the performance of new staff.
• Utilise and maximise the use of SOLs digital people management platforms
• Carry out routine ‘wellbeing check ins’ with an allocated number of staff to ensure working patterns are not impacting on wellbeing at work.
• Contribute to the development and implementation of recruitment and retention initiatives.
• Provide cover for colleagues within the Workforce Planning team
• Carry out any administrative duties associated with the role.

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Essential experience, skills and personal attributes:

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• Strong analytical skills with the ability to interpret complex data and make informed values-based decisions.
• Excellent communication and interpersonal skills, with the ability to build effective relationships with staff.
• Ability to coordinate solutions to complex problems.
• Understanding of the importance of person centred matching.
• Knowledge of relevant legislation and best practices in workforce planning.
• Proficiency in workforce planning software applications such as ‘Access People HR and Planner’
• Proactive approach to problem-solving.
• Highly organised with strong attention to detail.
• Ability to work independently and as part of a team.
• Committed to promoting diversity and inclusion in the workplace.
• Passionate about improving outcomes for people.

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Please Note: This job description describes the practical purpose and main elements of the job.  It is a guide to the nature and main duties of the job as they exist currently, but it is not intended as a wholly comprehensive or permanent schedule. 

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