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This is an exciting opportunity to join the team working on the trans inclusion project at Birmingham LGBT. The role aims to support the mental health and emotional wellbeing of trans and non-binary people, and to reduce social isolation.
Salary: £25,536 per year, plus up to 5% matched pension contributions
Based: Birmingham LGBT Centre in Central Birmingham.
Working Hours: Full Time – 37 hours per week
Annual Leave: 25 days, plus Bank holidays.
Contract: 3-year fixed-term contract, ongoing subject to funding.
Birmingham LGBT is an equal opportunities employer.
The closing date for the position is Sunday 26 July 2026 at 5pm; we will accept applications by email or hard copy.
Shortlisted applicants will be invited to an interview shortly after the closing date.
An application pack can be downloaded here: TIP Wellbeing Support Worker Application Pack
or requested by email from
recruitment@blgbt.org
To arrange an informal discussion about this post with Holly Pyke, Chief Operating Officer, please phone 0121 643 0821 and leave your contact details.
| Experience, skills and knowledge required | How assessed |
| 1 |
2 years’ experience of supporting people, with a variety of issues and support needs. |
A, I, E |
| 2 |
Experience of providing one to one emotional support face-to-face and over the phone. |
A, I, E |
| 3 |
Experience of working to a high standard both under one’s own initiative and within a team, delivering specific targets against tight deadlines. |
A, I |
| 4 |
Experience maintaining case files and keeping accurate records in line with Data Protection Act. |
A, I |
| 5 |
Experience and knowledge of working within a safeguarding framework . |
A, I |
| 6 |
Experience of working with trans and non-binary individuals. |
A, I |
| 7 |
Ability to think/ operate innovatively, making the most of new opportunities when they arise. |
A, I |
| 8 |
Ability to work without close supervision with excellent organisational skills to manage, plan and prioritise workloads. |
A, I |
| 9 |
Good interpersonal and communication skills relevant to a variety of audiences and stakeholders including a person-centred approach to working with LGBT communities. |
A, I |
| 10 |
Strong IT skills, including Microsoft Office suite, accessing databases, email and calendar management, and internet use. |
A |
| 11 |
Ability to maintain boundaries between your personal and professional life, including confidentiality. |
A, I |
| 12 |
Ability to reflect on own practice when working with complex and challenging client groups. |
A, I |
| Knowledge & Understanding |
13 | Show an understanding of the health & wellbeing and related health inequalities that affect trans people | A, I, E |
| 14 |
Detailed understanding and empathy of the needs of / barriers faced by disadvantaged and discriminated against groups, specifically trans and non-binary people. |
A, I |
| 15 |
A commitment to, and understanding of, equal opportunities. |
A, I |
| 16 |
Knowledge & understanding of the Voluntary and Community Sector. |
A, I |