Welfare Coordinator

27,098.00 GBP annually

Location Davidson Building Swan Street Gateshead Gateshead Tyne & Wear NE8 1BG United Kingdom

This job ends on 16 March 2026

About the role

This position offers a rewarding opportunity to support individuals by providing guidance and resources to improve their well-being and community connections. The successful candidate will serve as a vital link between people seeking help and the appropriate services or advice they need. This role requires a compassionate and organised approach to delivering practical support, ensuring that those in need feel heard and empowered.

What you'll be doing

We are looking for a Welfare Coordinator who will be responsible for delivering high level customer service, welcoming clients into the building ensuring they feel safe and welcome, providing de-escalation support and chaperone clients and staff as well as protection and security.

The Welfare Coordinator will be required to work flexibly Monday to Sunday, 18.5 hours per week (5pm-11pm) and is fixed term for 12 months. This may be extended subject to funding.

What we're looking for

This role is ideal for someone passionate about making a positive difference in their community through thoughtful and practical support. Applicants who bring dedication, empathy, and effective communication skills are encouraged to apply.

Welfare Coordinator Role Profile Febraury 2026.pdf