Welfare Benefits Caseworker

Apply before 9am on 9 March 2026.

Job summary

• Salary
• £28,000-£31,000 p/a FTE
• Location
• Dudley / Wolverhampton
• Workplace
• Hybrid working
• Contract
• Permanent
• Hours per week
• 37hrs p/w (min 24 hrs)

How to apply

You can check for more information and how to apply.

About the role

To deliver a high-quality, confidential welfare benefits advice and casework service to clients in line with contractual requirements and organisational standards. You will be an experienced welfare benefits adviser who is able to work with a high degree of autonomy and manage an ongoing benefits caseload.

About You

• Experience of delivering welfare benefits advice work within the last three years, or demonstrable equivalent experience in a related advice role

• Excellent administrative, planning and organisational skills and the ability to work to tight deadlines on a range of tasks at any one time and to manage time effectively and under own initiative

• Strong verbal communication skills, including active listening and the ability to communicate effectively with a wide range of people using face-to-face, telephone and digital methods

• Ability to work collaboratively within a team, contributing positively to a supportive working environment

Join our team and grow both personally and professionally while making a tangible difference to people facing real challenges in our communities.

We reserve the right to close these vacancies early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.