Welfare Benefits Caseworker

Apply before 9am on 14 September 2026.

Job summary

Salary

SO1 - £38,585 to £40,514 per annum

Location

Southwark

Workplace

Office based

Contract

Permanent

Hours per week

35

How to apply

You can check for more information and how to apply.

Interviews will take place on 18 September 2026.

About the role

Citizens Advice Southwark provides outreach advice service in hospitals across South East London as well as from our main offices in Peckham and Walworth. We are seeking to recruit a welfare benefits caseworker to undertake casework assisting clients to access their entitlements to welfare benefits and other sources of financial help.

To be successful you will need:

• At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work. This should include advising and undertaking casework on complex cases in social welfare law.

• Demonstrable in-depth knowledge of welfare benefits including those related to disability and sickness.

• An understanding of and commitment to the Aims and Principles of the Citizens Advice service including Equal Opportunities policies.