Welfare Benefit Caseworker

Apply before 11.59pm on 9 September 2026.

Job summary

Salary

£27,668

Location

Sefton

Workplace

Office based

Contract

Permanent

Hours per week

35

How to apply

You can check for more information and how to apply.

About the role

Citizens Advice Sefton is looking for an experienced adviser to join our welfare benefits team, providing high-quality advice and support to people across Sefton.

You will advise clients on welfare benefits, Universal Credit, debt and wider social welfare issues, working from our offices and outreach locations including community venues, job centres and mental health settings.

You should have recent benefits advice experience, strong communication and advocacy skills, the ability to manage a busy workload, and a commitment to equality, diversity and the aims of Citizens Advice.

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Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.