Website Officer
Website Officer
Our vision is for safe and effective nursing and midwifery practice across the four countries of the UK – regulated and supported by the NMC – a fit for the future organisation, with fairness and equity at the heart of everything we do.
Our role is to protect the public and maintain confidence in the nursing and midwifery professions. As the largest independent regulator in Europe of more than 860,000 nursing and midwifery professionals, we have a crucial role in making this a reality.
We do this by setting and promoting high education and professional standards for all future and registered nurses and midwives in the UK and nursing associates in England.
We also ensure every nurse, midwife and nursing associate on our Register meets clear standards of conduct and practice which protects the public and the reputation of our professions.
We have a duty to investigate concerns and to take steps to protect the public in the relatively rare instances where we need to limit or restrict a nurse, midwife or nursing associate’s right to practise.
We are building a new NMC with integrity, fairness, respect, equity and effectiveness at its core.
We are determined to improve and modernise our culture and ways of working. This will ensure that the public and professionals feel confident in our work.
About the team and what we do
The Website and Digital team plays a central role in how the NMC communicates with audiences including nurses, midwives, nursing associates and the public. We’re responsible for making sure our website is clear, accessible and easy to use, helping people find the information they need quickly and confidently.
We work collaboratively across the organisation and with external suppliers, to keep the website accurate, compliant and aligned with our strategic priorities. Our focus is on continuous improvement – using insight, data and user feedback to enhance the user experience for everyone who visits our site.
Your role and impact
As Website Officer, you’ll be at the heart of the NMC’s day-to-day website operations. You’ll manage and publish content through our CMS, ensuring information is timely, accurate and consistent with our tone of voice and house style.
Your work will directly improve how users experience the website. You’ll support colleagues to create accessible, user-friendly content, maintain key pages for priority audiences, and help ensure the site meets accessibility and data protection standards.
You’ll play an active role in delivering an exciting programme of website development, supporting improvements to functionality, usability and user journeys across the site. Working as part of a structured delivery approach, you’ll help coordinate tasks, timelines and content changes, ensuring work is well-planned, documented and delivered to a high standard.
You’ll support digital projects from discovery through to delivery, contributing to requirements gathering, user testing and post-launch evaluation. Through strong organisational and project coordination skills, you’ll help keep development activity on track, manage dependencies, and ensure changes are implemented smoothly and with minimal risk to users.
You’ll also monitor website performance, using analytics to identify risks, opportunities and areas for improvement. You’ll contribute to digital development projects that enhance functionality and usability. Through strong organisational skills and collaboration, you’ll help keep content coordinated, compliant and focused on user needs.
What you’ll bring
You’ll bring strong attention to detail and confidence working with web content in a CMS environment, alongside a good understanding of what makes content clear, accessible and engaging online.
You’ll be comfortable advising colleagues on best practice for digital content and working collaboratively with a range of teams, including IT, data specialists and external suppliers. An interest in analytics and user insight will help you turn data into practical improvements.
You’ll also bring strong organisational skills, with the ability to manage publishing schedules, maintain content inventories and support projects through documentation, user testing and feedback. Above all, you’ll share our commitment to accessibility, equality, diversity and inclusion, ensuring everything we publish reflects the NMC’s values and brand.
Salary Details
London - £34,676 -£38,529
Edinburgh - £32,249 - £35,832
Benefits
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
Additional Information
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
About The Nursing and Midwifery Council
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